Casino Complaint 32Red Nedplay Golden Lounge and lets not forget about Dash

[chazandmar]

ALL THAT I HAVE TO SAY ABOUT ALL THESE FRICKING CASINOS IS THAT THEY SUCK! I HAVE PLAYED AT ALL OF THEM FOR YEARS! TODAY WAS THE LAST DEPOSIT I WILL EVER MAKE.EVERYONE WHO HAS BEEN TREATED POORLY BY THESE CASINOS UNDERSTANDS WHAT I MEAN.

 

[chayton]

Treated poorly by 32Red group?

 

[petro]

Someone had a bad loss.


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While we are on the topic of the 32Red Group...

It seems that Nedplay only offers 1 deposit bonus/month.
Is that true?

Golden Lounge's "Bonus Wheel" is currently "out of order" and there is no set date to fix it. Or so customer service tells me.

It also seems that Dash Casino's "Deal of the Day" is not daily as the name implies.

I only signed up recently with the other casinos in the group and passed up on ALL of the SUBs as they are nearly worthless @ 40xB.
Smart business move by 32Red.

 

[incrediblestuff]

EVERYONE WHO HAS BEEN TREATED POORLY BY THESE CASINOS UNDERSTANDS WHAT I MEAN

I bet!
Only to be honest, i don't think there actually are many that feel poorly treated by this group..
A few words of advice, these types of threads don't really help the Casino, and more importantly to you, they don't really help you either. I would assume you feel agitated because you have lost plenty, but wasn't fairly comped or something like that? i cant imagine it being feeling abused, or anything similar, so i can only ask:

Did you contact support, and if so, and they weren't able to help, did you contact a manager, of even VIP manager? and before you posted this, did you contact the rep?

These guys are the cream odf the crop when it comes to MG stand-alone Casinos, and also top of the heap in general, one of their strong-points is actually their great customer service, so i would love to know what you are on about..

 

[chazandmar]

COMPLAINT

Someone had a bad loss.

DID NOT HAVE A BAD LOSS! HAVE WON LOTS OF MONEY WITH THESE GROUPS OF CASINOS. THATS NOT MY PROBLEM

 

[incrediblestuff]

DID NOT HAVE A BAD LOSS! HAVE WON LOTS OF MONEY WITH THESE GROUPS OF CASINOS. THATS NOT MY PROBLEM

Then please elaborate, and try using small letters mostly, as the caps thing is considered as shouting and rude

 

[paul7388]

Okay maybe these casinos have treated you badly.

But if that is the case why not enlighten everyone and actually tell us what they are supposed to have done.

As the majority of people would consider them the best group of casinos with great customer support its hardly a good idea posting against them without even stating what exactly they have done.

Most people reading your post will take it as yet another person whos lost again and thinks the whole world and every casino is out to get them.

If that's not the case then feel free to explain your original post. Look forward to your reply.

 

[davdav5678]

Hello

Dont give up on the casino i had bad losses on the casino for some time also , You will get something back from you time in playing .Remember you cant win every time you play . I understand some times its a sod with a loss and bad game play . It the name of the game



Ask in live chat see if they can help , I mean they are very good in helping out on there with a good will spins or somthing if you have a bad run They will do there best for you

They are one of the best casino brands around in my experince. Always pay on time and support is good

The reps on here are amazing and always reply to messages

Good luck if you carry on your play and have some luck soon .

Ps.... Don't pee the casino off with ranting them on here in blogs ,best to email the support rep guys They will help you out i'm sure with any issus you have

 

[vinylweatherman]

Someone had a bad loss.


------------------------------------------------------------------------------------------------
While we are on the topic of the 32Red Group...

It seems that Nedplay only offers 1 deposit bonus/month.
Is that true?

Golden Lounge's "Bonus Wheel" is currently "out of order" and there is no set date to fix it. Or so customer service tells me.

It also seems that Dash Casino's "Deal of the Day" is not daily as the name implies.

I only signed up recently with the other casinos in the group and passed up on ALL of the SUBs as they are nearly worthless @ 40xB.
Smart business move by 32Red.

Yes it is, every day they deal 5 cards

 

[petro]

davdav5678 offers some good advice.
OP should contact Mark here.

@VWM Took me a minute to get that.

 

[davdav5678]

Someone had a bad loss.


------------------------------------------------------------------------------------------------
While we are on the topic of the 32Red Group...

It seems that Nedplay only offers 1 deposit bonus/month.
Is that true?

Golden Lounge's "Bonus Wheel" is currently "out of order" and there is no set date to fix it. Or so customer service tells me.

It also seems that Dash Casino's "Deal of the Day" is not daily as the name implies.

I only signed up recently with the other casinos in the group and passed up on ALL of the SUBs as they are nearly worthless @ 40xB.
Smart business move by 32Red.

Yer nedplay do i was given mine well after the 1st day of the month which was nice :notworthy Thanks support

Golden working fine the bonus wheel i checked it on my account

 

[Mark_32Red (retired acct)]

ALL THAT I HAVE TO SAY ABOUT ALL THESE FRICKING CASINOS IS THAT THEY SUCK! I HAVE PLAYED AT ALL OF THEM FOR YEARS! TODAY WAS THE LAST DEPOSIT I WILL EVER MAKE.EVERYONE WHO HAS BEEN TREATED POORLY BY THESE CASINOS UNDERSTANDS WHAT I MEAN.

Hi Chazandmar.

I'm sorry to hear that you are unhappy with 32Red Plc's casinos. I'd be happy to investigate your issue if you would please send me a PM?

As for promotional offers, here's what is currently available:

32Red - Dish of the Day

This is a guaranteed daily bonus for eligible players. Deposit percentages and limits vary each day.

Golden Lounge - Bonus Wheel

A chance to win a bonus every day.

Dash Daily Deal

Again this is a chance to 'win' a bonus. The 'daily deal' related to the daily dealing of cards as VWM says and doesn't mean there is a bonus every day.

Nedplay Monthly Match

A 100% bonus every month.

I'm sorry to hear that the bonuses are not working for some of you. I certainly haven't been made aware of any issues. Again please PM me and I will check it out.

Regards
Mark

 

[dunover]

DID NOT HAVE A BAD LOSS! HAVE WON LOTS OF MONEY WITH THESE GROUPS OF CASINOS. THATS NOT MY PROBLEM

What's the point of posting with all guns blazing if we don't even know what you're posting about??

Right - the 32red group always pay. You've 'won lots of money' with them. Therefore you're happy.

If I win money and get paid, I have NO problem. So what's yours?

 

[Jono777]

Nice plain and simple, you cannot go wrong with the 32 Red group in anyway shape or form.

What you need to remember is that they are a casino / business and exist to make a profit not to say 'Aw bad luck mate, here's ya cash back, why not try again'

They do recognise regular depositors and have the best support by a mile, trust me I've plenty of experience with the 'not so good'

Depp breath and give em chance, you'll be pleasantly surprised

 

[Captain Chaos]

OP, if you've won lots of money and got paid by the casino (and let's be honest, it's 32red Group, of course you have) then what exactly is the issue? I think you need to elaborate with regards to the problem, otherwise your rant is meaningless and pointless. No group is infallible to issues and I'm sure, despite the excellent reputation this group has, issues do arise. So what's yours? Let's hear it or better yet, get in touch with the reps here and let them sort it for you? I'm sure if you have a genuine grievance, it will be dealt with swiftly and correctly by them. It is what they are here for after all!

 

[petro]

Golden Lounge - Bonus Wheel

A chance to win a bonus every day.

I will just make an addition to this. (Making it clearer.)
Live chat inform me that they don't always offer bonuses every day on Golden Lounge.
The only casino they do bonuses every day for is 32Red.

 

[pianoman]

Huh? WHA...?

"EVERYONE WHO HAS BEEN TREATED POORLY BY THESE CASINOS UNDERSTANDS WHAT I MEAN."

me.i always win sometimes and.then often at other times i sometimes don't always lose either if.you understand what i.mean

 

[suzecat]

What's the point of posting with all guns blazing if we don't even know what you're posting about??

Right - the 32red group always pay. You've 'won lots of money' with them. Therefore you're happy.

If I win money and get paid, I have NO problem. So what's yours?

The problem I see is the OP joined Amanda Marsh's all caps club

 

[randomiam]

my luck at 32red and golden lounge

i have had nothing and won nothing at either of these places in so long im going like 11 deposits and many other at golden lounge and not getting anything
i use to do quite well but last few months nothing different games and everything just get eaten time after time.i am prob just haaveing a bad run but its getting ridicules.

 

[davdav5678]

i have had nothing and won nothing at either of these places in so long im going like 11 deposits and many other at golden lounge and not getting anything
i use to do quite well but last few months nothing different games and everything just get eaten time after time.i am prob just haaveing a bad run but its getting ridicules.

We all have bad runs , no casino pay-out every time you make a despotised after 11 deposited you are still fairly new to the casino's .Saying that my first £40 I deposited on Ned play I won £400 so its just luck .



I made loads of despotised before I saw a very good win on golden , Then had loads of wins small and a nice one for the month .You can never tell when you going to have a win etc that's why its gambling you taking the risk win or loss . Of course any casino is making more money then its paying out so the player always going to be the losses .



Looks like mark reply to the guy who had the issues above
:notworthy

 

[randomiam]

reply

We all have bad runs , no casino pay-out every time you make a despotised after 11 deposited you are still fairly new to the casino's .Saying that my first £40 I deposited on Ned play I won £400 so its just luck .



I made loads of despotised before I saw a very good win on golden , Then had loads of wins small and a nice one for the month .You can never tell when you going to have a win etc that's why its gambling you taking the risk win or loss . Of course any casino is making more money then its paying out so the player always going to be the losses .



Looks like mark reply to the guy who had the issues above
:notworthy

i used to play there alot more than i do and for the year so far im up this year by over a grand. just had nothing compared to my wins the first 6 months of the year.
might just be the rtp catching up with me been playing there for many years im not a new player at 32red. and golden lounge is no cashout since march 19 deposits without a cash out but still only down $150 .all im saying is lat few months have been crap and my playtime or lasting time have dropped

 

[davdav5678]

i used to play there alot more than i do and for the year so far im up this year by over a grand. just had nothing compared to my wins the first 6 months of the year.
might just be the rtp catching up with me been playing there for many years im not a new player at 32red. and golden lounge is no cashout since march 19 deposits without a cash out but still only down $150 .all im saying is lat few months have been crap and my playtime or lasting time have dropped

Yer i not that new on there either , had a few bad runs myself the last month more like 1,000 down on the brands int total does get you down the way it goes . Hope we both get a good win soon

 

[randomiam]

yep

Yer i not that new on there either , had a few bad runs myself the last month more like 1,000 down on the brands int total does get you down the way it goes . Hope we both get a good win soon

me to mate

might give it another week break and kick a small deposit if a decent match bonus comes up

 

[davdav5678]

me to mate

might give it another week break and kick a small deposit if a decent match bonus comes up

Yer fed up with it myself. A break from the brands for a month rest or so enjoy the festive seasonal .

 

[deepseadosh]

32red not as good as they were

hi id just like to say since the new gamberling law a few months ago 32 red has gone really bad ive never known such flat game play ie no wins /features/ money only lasting no more than 5 mins. I thinks to myself that because they have took on so many new players from the casinos that cant casino over here anymore they are buttering them up and takeing off us loyal players . I know so many people that have self excluded from them because they have gone so bad!!!!!!!! Also they have to pay tax on us so the winning will be few and very far between . All casinos are money grabbing selfish bodies that prey on people like us i personally think that they should ban gamberling online in england well everywhere really .T he people that will most likely comment and slag me off will be the few lucky ones that will have had a big win no doubt but dont be fooled guys they will have it all back and some trust me its a fools game and that makes us all fools . Theres only ever one winner and im afraid its not us . They have to have responsable gamberling all over ythere pages but lets face it they dont give a damn they have to put it there by law come on guys lets all smell the coffee and put these sharks out of play lets all give up gamberling we will have big wins everyday then knowing we are not controlled weak fooled and skint!!!!! ps im not ranting on cause ive lost lots of money i have had big wins but when you sit back and way it all up its an addiction it takes over it costs people there jobs /homes/marriages/there self respect and there money theres more downs than ups end of rant xxxxx