Someone had a bad loss.
It the name of the game 
if you have a bad run 
They will do there best for you 
Always pay on time and support is good guys They will help you out i'm sure with any issus you have
Someone had a bad loss.
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While we are on the topic of the 32Red Group...
It seems that Nedplay only offers 1 deposit bonus/month.
Is that true?
Golden Lounge's "Bonus Wheel" is currently "out of order" and there is no set date to fix it. Or so customer service tells me.
It also seems that Dash Casino's "Deal of the Day" is not daily as the name implies.
I only signed up recently with the other casinos in the group and passed up on ALL of the SUBs as they are nearly worthless @ 40xB.
Smart business move by 32Red.
Someone had a bad loss.
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While we are on the topic of the 32Red Group...
It seems that Nedplay only offers 1 deposit bonus/month.
Is that true?
Golden Lounge's "Bonus Wheel" is currently "out of order" and there is no set date to fix it. Or so customer service tells me.
It also seems that Dash Casino's "Deal of the Day" is not daily as the name implies.
I only signed up recently with the other casinos in the group and passed up on ALL of the SUBs as they are nearly worthless @ 40xB.
Smart business move by 32Red.
Yer i not that new on there either , had a few bad runs myself the last month more like 1,000 down on the brands int total does get you down the way it goes . Hope we both get a good win soon
hi id just like to say since the new gamberling law a few months ago 32 red has gone really bad ive never known such flat game play ie no wins /features/ money only lasting no more than 5 mins. I thinks to myself that because they have took on so many new players from the casinos that cant casino over here anymore they are buttering them up and takeing off us loyal players . I know so many people that have self excluded from them because they have gone so bad!!!!!!!! Also they have to pay tax on us so the winning will be few and very far between . All casinos are money grabbing selfish bodies that prey on people like us i personally think that they should ban gamberling online in england well everywhere really .T he people that will most likely comment and slag me off will be the few lucky ones that will have had a big win no doubt but dont be fooled guys they will have it all back and some trust me its a fools game and that makes us all fools . Theres only ever one winner and im afraid its not us . They have to have responsable gamberling all over ythere pages but lets face it they dont give a damn they have to put it there by law come on guys lets all smell the coffee and put these sharks out of play lets all give up gamberling we will have big wins everyday then knowing we are not controlled weak fooled and skint!!!!! ps im not ranting on cause ive lost lots of money i have had big wins but when you sit back and way it all up its an addiction it takes over it costs people there jobs /homes/marriages/there self respect and there money theres more downs than ups end of rant xxxxx
This.hi id just like to say since the new gamberling law a few months ago 32 red has gone really bad ive never known such flat game play ie no wins /features/ money only lasting no more than 5 mins. I thinks to myself that because they have took on so many new players from the casinos that cant casino over here anymore they are buttering them up and takeing off us loyal players . I know so many people that have self excluded from them because they have gone so bad!!!!!!!! Also they have to pay tax on us so the winning will be few and very far between . All casinos are money grabbing selfish bodies that prey on people like us i personally think that they should ban gamberling online in england well everywhere really .T he people that will most likely comment and slag me off will be the few lucky ones that will have had a big win no doubt but dont be fooled guys they will have it all back and some trust me its a fools game and that makes us all fools . Theres only ever one winner and im afraid its not us . They have to have responsable gamberling all over ythere pages but lets face it they dont give a damn they have to put it there by law come on guys lets all smell the coffee and put these sharks out of play lets all give up gamberling we will have big wins everyday then knowing we are not controlled weak fooled and skint!!!!! ps im not ranting on cause ive lost lots of money i have had big wins but when you sit back and way it all up its an addiction it takes over it costs people there jobs /homes/marriages/there self respect and there money theres more downs than ups end of rant xxxxx
. This forum really for people who enjoy a flutter and general casinos games and if they have problems with casinos paying out and warning other on bad casinos.im entitilted to an opinion and if you dont like it thats tough , You may be being defensive of your precious casinos but is that because you cant live without them dont fool yourselve . i have loads of casinos i play take for example roxy palace they are the best love them to bits been so good and kind to me 32 red on the other hand have turned into money grabbers since the new gamberling laws i have spoke to so many different people and they have all said the same and most of them have came away from 32 red . Dont condem me for having an opinion thats what this forum is for not just finding out about good casinos and by the way there are millions of gamberling addicts that need help and i think the goverment should ban these casinos good ones bad ones it doesnt matter all of them they destroy people theres only a small minoity that havnt got a problem and lets face it most people wont admit to it anyway
Sounds to be you are a bad loser and taking it out on the forum for your loss at the casino 
I'm sorry I have to laugh out loud , Why are you on the site ?? why keep banging on about gambling laws for ?? Has nothing to do with and loads of rubbish lol
im entitilted to an opinion and if you dont like it thats tough , You may be being defensive of your precious casinos but is that because you cant live without them dont fool yourselve . i have loads of casinos i play take for example roxy palace they are the best love them to bits been so good and kind to me 32 red on the other hand have turned into money grabbers since the new gamberling laws i have spoke to so many different people and they have all said the same and most of them have came away from 32 red . Dont condem me for having an opinion thats what this forum is for not just finding out about good casinos and by the way there are millions of gamberling addicts that need help and i think the goverment should ban these casinos good ones bad ones it doesnt matter all of them they destroy people theres only a small minoity that havnt got a problem and lets face it most people wont admit to it anyway
Wow, I thought it was some young boy in the early twenties, and maybe drunk that wrote these posts.
I was wrong
Ok, here's my opinion: you are a boorish troll and you are posting rubbish. Additionally, you are an atrocious speller and haven't a clue about proper punctuation and formatting sentences - and I'm guessing you're a native speaker, right? So in my opinion, this is a direct reflection on either your laziness or stupidity. Don't like my opinion? Tough.
Bullshit. Bye.
makes me laugh everytime i see it browsing the forums.
Some countries like Japan have banned gambling with a few exceptions.
) nor over a few declined bonus requests. Their previous player support manager, Steve, told me once that i was the player with the most time spend in their 4 casinos.- read between the lines - be happy that we left you on the top tier at 32RED - i deposited some 40K in the past 4 months at 32RED alone, if that is not enough for the top tier i don't know what is enough.
here are my 2 cents....
first a few words about me... i usually play daily at at least one of the 4 32RED casino ever since i joined them nearly 3 years ago with deposits in excess of $150K/year. Been playing online at Microgaming casinos since 1998. Overall, i think, a seasoned player who will not complain too much about losing (as you get used to it
Why did i join 32RED? - Good promotions, superb customer support, fast payouts.
Well, recently this has gone downhill and i wonder how much that is connected to their share prices falling by some 50% this year.
I give casinos 1 - 5 starts and 32RED was always at 5*. I downgraded them to 4* when they stopped paying out withdrawals on weekends. A few weeks ago i downgraded them further to 3* as the player support was lacking. I experienced this year unusually long periods without some good runs or payouts and would get really good support from them in terms of additional purchase matches or goodwill bonus chips. This however, stopped abruptly a few weeks ago, hence the downgrade.
This week i reduced them to just 2* after realizing that contrary to what they state on their website, they don't really care anymore about their players. Player support (online chat) has become virtually non-existent lately except for flushing winnings if you manage some... they are on a strict path to reduce bonus chips given to a player to a minimum possible. The best comment i got from their support was: "we provide the casino games for entertainment not for winning!!!" .... so much to encourage a player to keep playing there
Here a few recent examples:
- starting about 2 months ago support declined over a period of a few weeks over 30 times in a row my requests for some extra bonus chips without a deposit, even after depositing a few thousand in a day
- last week i deposited over 2500$ within a few hours and lost it, didn't get a single extra chip from them... where in the past i would get easily another 5-10%
- reducing loyalty tier - i have been on the top tier of their loyalty schemes on all 4 casinos for at least 2 years now, never been a problem...suddenly, 2 weeks ago out of the blue they downgraded me on 3 of their casinos, just like that...knowing very well that a lower tier means lower bonus amounts in their promotions... e.g. on their 100% promo days the top tier gets up to 200 max in bonus chips, the lower tiers only 25!!! If they really value their players then they would send out first a warning message that a downgrade is imminent, giving the player a chance to deposit more and stay on the top tier. I deposited on all of those 3 casinos pretty much the same amount every year and suddenly it is not enough!!!! Funny way of getting rid of your loyal players.
- i wrote to the player support manager a few times in the past months as my losses were mounting and asked him for a manager review. Jon would always do a few extra chips, now 5 requests in a row declined and that with the same level of deposits/bonus chips as always.
- to express my disappointment i wrote an email to their Operations Director, Pat, and the answers i got were basically (if your read between the lines): "i don't give a toss about what you feel and think." He thought it was perfectly OK for support to decline over 30 times in a row requests for some bonus chips even when a player deposits thousands every week and has hardly withdrawn anything in the recent past. He also stated that a warning email to the player when a tier downgrade is imminent is not really needed.
- Pat's answer to my complaint about the tier downgrade: - read between the lines - be happy that we left you on the top tier at 32RED - i deposited some 40K in the past 4 months at 32RED alone, if that is not enough for the top tier i don't know what is enough.
All the more a reason for me to stop playing at this group or reduce my play to the 50 & 100% promo days.
I have not written this because i lost once and got disappointed...I play daily and know very well "how the cookie crumbles" ..... it has been the last few months that 32RED has gone downhill and just disappointed me so badly.....i can see already the next steps to raise shareholder value.... reduces payment runs to just 1/day, introduce pending periods (so more players reverse and lose the dosh), higher tier requirements etc.
I can see that they are in a chicken-and-egg situation...having to raise shareholder value does not go well with treating players with extra sweets as that eats into their margins. Just thought I'd share this with you so you avoid disappointment on your side
They are still among the best places to lose your dosh online but in my view not the best anymore by a mile.
Good Luck
Harry
Sorry for offtopic, but i feel the need to say this finally. i just adore your username gina
ohhyeah, some good old memories of beeing 13 years old and discovering a new movie genre, german classics
we just need a conny dachs to make this complete.
wanted to write the same a while ago, just didn't want to be the first one 
