32Red - good one Ed!

AussieDave

Banned User
Joined
Dec 24, 2005
Location
Australia
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one :rolleyes: )

When I noticed that Ed had been here today. Not looking to blow smoke up anyone's butt, but for a Sunday that's pretty impressive Ed :thumbsup:

Condisering that most upper echelons or support representatives that come here, come Friday you don't see them for dust till the Monday slog starts again :p
 

Vesuvio

Dormant account
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Apr 22, 2004
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Surely the most tenuous 32Red thank-you thread yet? I remember Virtual Ted/Phyngster used to be around all the time :rolleyes:
 

Simmo!

Paleo Meister (means really, really old)
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Vesuvio said:
Surely the most tenuous 32Red thank-you thread yet?

I've started to keep clear of the occasional 32Red thank-you threads that crop up as you can just predict what's gonna happen, and yes I DO still see them as the benchmark for other casinos.

But I'm gonna chip in on this one to say that on Sunday, their accounts chappie (chappesse?) "Ning" logged on and processed the cashouts - the first time I've had a Sunday NETeller deposit ever :) (I have had a Saturday one from Belle Rock before).

Sorry - I know what a number of the more vocal bonus players think, but for me that's bloody good service.

Simmo!
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Simmo! said:
I've started to keep clear of the occasional 32Red thank-you threads that crop up as you can just predict what's gonna happen, and yes I DO still see them as the benchmark for other casinos.

You and I both Simmo. It appears that as of late, thank yous and kudos aren't acceptable, only bashing. And I don't mean just 32Red, I mean in general. I'm baffled as to why some people even bother to play period anymore....I mean ALL casinos are out to rip them off, they're ALL evil....why bother?

Anyway, kudos on the Sunday processing!! Shows that they're listening anyway.
 

Simmo!

Paleo Meister (means really, really old)
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Pinababy69 said:
You and I both Simmo. It appears that as of late, thank yous and kudos aren't acceptable, only bashing. And I don't mean just 32Red, I mean in general.

Yup - there's a lot of negative posting around at the moment. There must be a forum somewhere training up messengers and sending them out to graffiti the world in negativity :D Seriously though, criticism is fine when it's constructive but it seems so many are, as you say, just out to "bash" with no constructive end product.

In every problem lies an opportunity :)

Trezz said:
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one)

I have one Trezz if that helps - PM me.
 
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chuchu59

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When someone strays from the norm and does something impressive, kudos to him/her. It's just that simple. Just because 32 RED has been in many players' good books does not mean that they cannot again be praised for doing something extraordinary. Ed did not trumpet this one. It was only noticed by a vigilant member. So good work ED, this is the praise you deserve and I wont give second thought to saying this again if you continue to serve players well with your dedicatedness.
 

chuchu59

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At least some of us feel that he isnt doing this just for fun. He wants to get the pulse of things. Some players cant even wait a day to get things resolved by a casino and a long weekend could make a huge difference to the goodwill/reputation that 32 RED has been trying to build. I, for one, would view this in a positive light.
 

pacers31

Banned Used - Repetitive violations of <a href="ht
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Jan 19, 2006
Location
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I'm glad that at least one operator is checking the temperature of the online gaming world these days. It would benefit other operators to do the same as all the PR is bad for just about everyone of them these days. The lack of attention does in fact lead me to believe even more strongly that something is up with the industry as a whole (and it is not something good for the players). When play is all negative everywhere, I'm not sure how we can put a positive spin on it. The vast majority of sites appear to either be up to something devious by lowering the payouts, or just don't care about keeping their customers in the US anyway due to pending legislation.

It is really good to see 32Red getting involved though. Now if they would only accept US debit cards or echeck, I would play there in a minute. (only two methods I use to deposit)
 

caruso

Banned User - repetitive violations of 1.6 - troll
Joined
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Location
England
Simmo! said:
Yup - there's a lot of negative posting around at the moment. There must be a forum somewhere training up messengers and sending them out to graffiti the world in negativity

English Harbour: cheating / "buggy" software?

King Neptunes: 8K voided on the basis of a term change under 24 hours of playing?

Cassava: cashout denied for "bonus abuse" where player commited no actual wrong, and eCOGRA support the decision but based on "undisclosable reasons" and NOT "bonus abuse"?

"Unjustifiable negativity"?

What is "unjustified"? Can you support this statement?

And yeah, praising a casino for the fact that the CEO happens to be browsing one of the top forums relating to his business, and at a time most people are playing? That REALLY is pushing it a just an itsy-bitsy wee little bit.

How about "unjustified positivity"?
 

Let_It_Ride

Non-Gambler
Joined
Feb 21, 2006
Location
europe
Trezz said:
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one :rolleyes: )

When I noticed that Ed had been here today. Not looking to blow smoke up anyone's butt, but for a Sunday that's pretty impressive Ed :thumbsup:

Condisering that most upper echelons or support representatives that come here, come Friday you don't see them for dust till the Monday slog starts again :p

Ed is the CEO of a 24/7 business and no doubt very well paid, so what's so unusual about logging in on a Sunday. Most execs tend to work 7 days a week that's how they made it to the top.

When a casino really does offer 24/7, i.e. banking, access to management and not just CS then that's the time to offer a big :thumbsup:
 

cheekymonkey

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..
Let_It_Ride said:
. Most execs tend to work 7 days a week that's how they made it to the top.

Rubbish!

Most CEO's play golf all day.

Then on Sundays, they have to quickly catch up on lost time.

:D
 

jetset

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I think this post illustrates what Simmo just said about negativity:

English Harbour: cheating / "buggy" software?

Not yet proved, despite the already made up minds of some posters here.

King Neptunes: 8K voided on the basis of a term change under 24 hours of playing?

Player admitted mistake. Casino (which incidentally has an excellent track record) within it's rights on T&C.

Cassava: cashout denied for "bonus abuse" where player commited no actual wrong, and eCOGRA support the decision but based on "undisclosable reasons" and NOT "bonus abuse"?

Insufficient information for me personally to decide, but on WOL there appeared to be an agreed settlement anyway between casino and player.

And yeah, praising a casino for the fact that the CEO happens to be browsing one of the top forums relating to his business, and at a time most people are playing? That REALLY is pushing it a just an itsy-bitsy wee little bit.

How about "unjustified positivity"?

I think a salute to Ed's un-hyped dedication here is in order and certainly doesn't merit being scorned - but then the automatic negative approach bores and irritates me.

And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.
 

Pinababy69

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jetset said:
And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.

My point exactly. These last few weeks have been pretty rough around here. And if people are that sick of losing, and truly believe that all casinos are cheating and evil and God only knows what else...then find another hobby.
 

Let_It_Ride

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jetset said:
And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.[/COLOR]

okay positive comments only from now on, my glass is half full and NOT half empty, the complaints section should be shutdown ASAP

and next time we have a problem with an online casino we should all say, ah never mind jolly good luck to them and their profit margin

right now where's that half full pint...
 

Slotster!

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jetset said:
I think a salute to Ed's un-hyped dedication here is in order and certainly doesn't merit being scorned - but then the automatic negative approach bores and irritates me.

Spot on... Caruso has demonstrated a consistent dislike of 32RED for some bizarre reason... Like I've always said - when you're at the top, as 32RED are, people will do absolutely anything to try and knock you down. I'm just pleased they're spotless as a casino, and people HAVE to clutch at straws to critcise them!!

On a lighter note - when are the new MG games out at 32RED? Fancy giving that thirty liner a spin!
 

Freudian

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While the reason for the praise this time is on the slim side, 32red have earned their stripes many times over. One of the few casinos around that fully understand that this business is as much about being good at customer interaction as it is about making the wheel spin.
 

Simmo!

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caruso said:
"Unjustifiable negativity"?


Okay i give up. Where did I say it was "unjustifiable"? I assume you're using that word for effect?

I know there are issues - always have been, always will be, especially while bonuses are around. Nothing wrong with constructive criticism either. I just like to see balanced opinions. Kasino King is one who has the balance right as an example.

What irks me, being in the "half full" category, is when someone starts a kudos thread like this then some people just jump in to bring it down. Well not just "some" people - the "same" people.

And when someone starts to actually point out that there is more than one possible reason for/solution to a problem, those that can't accept it simply wheel out comments designed to discredit the person suggesting them.

Now, that said, I think it's good that there are people here who question things and point out issues, debate the points and present their opinions. And undoubtedly some of the current issues are not at all good. EH a case in point. But I formed my opinion on that a long time ago, as I'm sure 99% of the users here did. But I'm not going to start laying into people because they disagree with me!

I think if people want to be taken seriously - in ANY walk of life - and I am not pointing the finger specifically here - they need to show they can offer diverse and balanced opinions. Additionally, publically attacking individuals they have never met and don't know shows a total lack of respect. And if you can't show respect, then don't expect people to show it to you.

Now, back to happy-land where the sun always shines and the purple sparrows come in threes :D
 

cheekymonkey

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1) Caruso does appear to be picked on a lot - ok, he makes negative comments about stuff, but so what - thats the whole idea of a forum isn't it? He makes a comment, negative or whatever - thats up to him. In fact, if anything, I quite like it when caruso posts. A bit of spice in the forums certainly livens things up a bit, for me anyway. PS - you should try and thank people once in a while though caruso!

2) If I see one more hail 32 'they are so bloody brilliant, ed is so good looking - i wish i looked like him, their CS surpasses any other CS in the whole f^%*(^g world, they really CARE, praise the Lord - hallelujah, i can see - i can see!!' Red post again, I'm gonna puke!!! Why don't the 32 Red appreciation society ask for a sticky thread up the top with winner screenshots titled 'All cred to 32 Red' or something and then if they really want to, they can read every day how bloody good 32 Red are.

I'm off for a pint or 6...:D :D

PS - Please dont ban me.
 

Simmo!

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cheekymonkey said:
2) If I see one more hail 32 'they are so bloody brilliant, ed is so good looking - i wish i looked like him, their CS surpasses any other CS in the whole f^%*(^g world, they really CARE, praise the Lord - hallelujah, i can see - i can see!!' Red post again, I'm gonna puke!!! Why don't the 32 Red appreciation society ask for a sticky thread up the top with winner screenshots titled 'All cred to 32 Red' or something and then if they really want to, they can read every day how bloody good 32 Red are.

:lolup:
 

Casinomeister

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Simmo! said:
...I know there are issues - always have been, always will be, especially while bonuses are around. Nothing wrong with constructive criticism either. I just like to see balanced opinions. Kasino King is one who has the balance right as an example.

What irks me, being in the "half full" category, is when someone starts a kudos thread like this then some people just jump in to bring it down. Well not just "some" people - the "same" people...
Thanks Simmo! Spot on.

So how 'bout that. Another thread that starts as praise to an observance (however significant is relative to a number of interesting factors) is derailed by negative postings that have nothing to do with this operation.

The negativity has been a bit thick for the past couple weeks, and those of you who are getting caught up in this should try exercising the ol' "think before you speak" thingy. It gets tiresome, and people start ignoring you because it's the same yada yada. You become less effective as a forum member who has something important to say.

If you have a specific agenda, feel free to pursue this in a thread of your own - it's way more effective. This way you can focus this negativity into your own stream of darkness :D

cheekymonkey said:
1) Caruso does appear to be picked on a lot - ok, he makes negative comments about stuff, but so what - thats the whole idea of a forum isn't it?..
Yes, and no. If Caruso would have chimed in about how 32Red screwed some player over, then that would have been cool. But these sorts of derailments intimidate other members, and this is uncool.

I don't mind negative posts, but for them to be useful they should be posted in the right context.

And there will always be issues with online casinos - get over it. Just like you pick up the paper and read about people blowing each other up in the real world - there is negativity everywhere. And if this is all you concern yourself with, you'll get sucked into a pit of crap.

So don't crap on the forum.
 

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