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3 weeks to get paid, dont you find that excessive ?

Discussion in 'Online Casinos' started by Kaynos72, Jun 30, 2007.

    Jun 30, 2007
  1. Kaynos72

    Kaynos72 Dormant account

    Occupation:
    My job sucks
    Location:
    Quebec, Canada
    I won some money on a casino 2 days ago, and ask for a withraw via my instadebit account. 2 days later it's still pending, so i go to live chat and ask the person how long it takes to process an instadebit withdraw and she tell me that all withraw takes 3 weeks to process....

    Don't you find that a bit excessive ? Btw it's one of the Recommended casino on this site....
     
  2. Jun 30, 2007
  3. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    A "bit" excessive isn't the right word! It's "very" excessive if indeed it applies to all withdrawals. Are you sure it's not only for first-time withdrawals where ID and docs are needed? Even then that is way too long...the most I'd come across was 14 and most will do first timers inside a week.

    Or maybe she meant it takes 3 weeks to hit your bank?

    Which casino?
     
  4. Jun 30, 2007
  5. mrracetrack

    mrracetrack Dormant account

    Occupation:
    Retired
    Location:
    North of Pluto
    When I was able to use INSTADEBIT... I had withdrawals processed in LESS than 5 minutes... :eek:

    Since INSTADEBIT transactions are done directly through your bank account... and they are a third party processor (similiar to Neteller) no ID should be required for the casino to process your withdrawal.

    14 days is totally ridiculous!! :eek:
     
    1 person likes this.
  6. Jun 30, 2007
  7. EasyRhino

    EasyRhino Dormant account

    Occupation:
    Analyst
    Location:
    San Diego
    I agree it's retarded.

    However, while bonus-whoring, I've also played at places that took much much longer to cash out (I'm looking at you, Virtual Group)
     
  8. Jun 30, 2007
  9. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    And which one is it please?

    When you warned here the members, you should also post the name of this casino, so another people must not make the same bad experience with them, thanks ;)
     
  10. Jun 30, 2007
  11. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    ...and have you bothered to email/PM the rep?
     
  12. Jun 30, 2007
  13. Let_It_Ride

    Let_It_Ride Quit Gambling

    Occupation:
    none
    Location:
    europe

    what good will that do it's the weekend, I'm getting sick of this minimal service outside of normal business hours

    which casino please, clearly they are in the wrong here 3 weeks is tooooo loooong
     
  14. Jun 30, 2007
  15. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Outrageously slow... for any method. Most half decent casino's will have a cheque on your doorstep within seven days if you so desire... When you get the money, I suggest an 'uninstall' and a shop around!
     
  16. Jun 30, 2007
  17. Kaynos72

    Kaynos72 Dormant account

    Occupation:
    My job sucks
    Location:
    Quebec, Canada
    Thanks for the feedbaks guys. Before posting the name of the casino i have decided to wait 5 working days to see what happens. Cause on the site banking section there is 2 contradictory statement. The only one i saw when i signup was this one :

    Withdrawal requests will be processed within 5 business days, except Firepay which will be processed after 6 business days!

    Then there is this other statement :

    We value your business and will do everything we can to offer as many deposit and withdrawal options as possible and to keep the time it takes to process withdrawals to a minimum. Please expect withdrawals to take approximately 3 weeks to process. Thank you.

    A bit contradictory don't you think ? Anyway i'll see what happen after the 5 working days time. I asked for my withraw on the 27th.
     
  18. Jun 30, 2007
  19. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    It's not really very sinful, to post a complain and then didn't name the casino, because everyone want to know, when such things happens in any casino! :rolleyes:

    Not important, if the casino is accredditet or not, but maybe someone can tell you more, when he/she know, from which casino you speak!?
     
  20. Jun 30, 2007
  21. jenn1381

    jenn1381 Meister Member

    Occupation:
    Data Management Assistant - Health unit
    Location:
    Canada
    I know exactly which casino you are referring to as I am in the same boat! Withdrew last weekend and was really expecting it by this weekend at least (have nothing else to play with!) and then I find out it's going to take 3 WEEKS??? For $150? When Inetbet can do it in less than 5 hours? Give me a break! So many casino's are using the current situation in the US as an excuse to keep our money when the reality is that with SOME methods it will take longer but it is still completely possible to get it done within a reasonable amount of time. 3 weeks is so way beyond unreaonable.

    Even though it's the weekend I would recommend PM'ing the rep. I'm going to. This is an accredited casino and we need to make it known that this 3 weeks to process crap is not ok and quite honestly if it doesn't change I do not believe they should continue to be accredited.
     
    1 person likes this.
  22. Jun 30, 2007
  23. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Why can't anyone name the casino?

    I don't want to play in any casino, which takes so long for a withdrawal!

    Is it a RTG or which one is it please?
     
  24. Jun 30, 2007
  25. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    OK I'm laying money it's a Playtech :D
     
  26. Jun 30, 2007
  27. jenn1381

    jenn1381 Meister Member

    Occupation:
    Data Management Assistant - Health unit
    Location:
    Canada
    Nope.. RTG. Las Vegas USA. Does anyone know who the rep is for this casino? Want to PM them but can't seem to find any info? Never needed to before, don't know where to look lol.
     
    1 person likes this.
  28. Jun 30, 2007
  29. liquuid_fusion

    liquuid_fusion Meister Member PABnorogue PABnononaccred2 PABaccred

    Occupation:
    Student
    Location:
    UK
    Different casino but HippoJo are being very slow at the moment. Currently waiting on the 12th day after withdrawing. All previous withdrawals have taken over a week despite the website stating a maximum of 72 hours.
     
  30. Jun 30, 2007
  31. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    That's why i never started to play there, except the free money bonus, but i don't play in any casino, which takes so long for a withdrawal!
     
  32. Jun 30, 2007
  33. jenn1381

    jenn1381 Meister Member

    Occupation:
    Data Management Assistant - Health unit
    Location:
    Canada
    I definitely won't be playing there again unless it changes.. I know they state the fact that you should allow 3 weeks to process withdrawls but I really thought (oh, how nave) that they were just saving their ass in case it took longer and would pay within 5 days.. which normally for me is still too long but I could handle. Live and learn, right? I do believe though that in order for a casino to be accredited their should be a max on withdrawl time.
     
  34. Jun 30, 2007
  35. Kaynos72

    Kaynos72 Dormant account

    Occupation:
    My job sucks
    Location:
    Quebec, Canada
    1 person likes this.
  36. Jun 30, 2007
  37. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Yes, we know this now, because jenn have posted this some hours ago ;)
     
  38. Jun 30, 2007
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This is part of the Main Street group, they were once Playtech, but went over to RTG so they could continue to accept US players.

    I don't see why CANADIANS are subject to this 3 week delay, as such long waits are due to the difficulty in paying US players.

    Perhaps they ARE going downhill, I received an offer a couple of weeks ago that required me to E-mail CS with a code - I'm STILL WAITING for the reply! Needless to say, I did not deposit, and neither will I now.
    I played with them as Playtech, and withdrawals took nothing like 3 weeks, it was more like 5 days.
     

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