David@10Bet
Dormant account
- Joined
- Oct 26, 2011
- Location
- United Kingdom
RE:
Hi Rainmaker,
Thanks for your comments and feedback!
Indeed we do not have Danish License yet, but like the majority of the operators we do accept Danish customers for now.
We do not pro-actively advertise to or acquire Danish customers, and do not provide support in Danish.
Indeed Microgaming Quickfire blocked Denmark, hence we have the sports and Golden Casino section available now. The games in Golden Casino are powered by CTXM, and include all types of slots, jackpots and of course players favourite Roulette, Blackjack, VideoPoker, which are proper casino games.
I hope this clarifies the situation
Hi Rainmaker,
Thanks for your comments and feedback!
Indeed we do not have Danish License yet, but like the majority of the operators we do accept Danish customers for now.
We do not pro-actively advertise to or acquire Danish customers, and do not provide support in Danish.
Indeed Microgaming Quickfire blocked Denmark, hence we have the sports and Golden Casino section available now. The games in Golden Casino are powered by CTXM, and include all types of slots, jackpots and of course players favourite Roulette, Blackjack, VideoPoker, which are proper casino games.
I hope this clarifies the situation
.
Congratulations with the launch of your new Live Casino
I see it is possible to select "Danish" as a language on your site. But I did not find your company listed as a license holder with Spillemyndigheden- the Danish Gaming Authority (I may have overlooked you on the list, you may have a pending application etc). I asked your customer service if 10Bet accepts Danish players and they told me:
"Yes, Danish players may play in our Casino Golden and in the Sports Section".
Your "main" casino is Casino Platinum with Microgaming games etc. I believe that Microgaming is blocking players from Denmark for operators who do not have a Danish gaming license. That may be the reason why your Danish players are not allowed to play in this section of your casino. Your Casino Golden offers play on games from smaller suppliers, and looks more like a "games" section.
Spillemyndigheden wrote this the other day:
When is a website providing gambling illegal?
A website is illegal when directed towards the Danish market, e.g.:
-The website is in Danish.
-Danish customer service.
-The games offered by the gambling provider are of such a nature that it appears to be for Danish players.
-Stakes from Danish players are accepted.
-Danish currency on the website.
So my question is, do you have a Danish gaming license? And if no, why are you choosing to put Danish players at risk by accepting bets from Danish players, even targeting them with Danish language etc?
Thanks!