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Thread: Redflush lol

  1. #1
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    Redflush lol

    Not only do they spam me 24/7 with offers, then when I log in to ask about them they either don't exist or there is a twist that wasn't in the email.

    Now today I got an email,

    Greetings ()
    Your casino username is: ()

    Available on 10 January 2014


    TAKE A SHOT AT SANTA’S DASH FOR CASH & WIN!

    The festive season might be coming to an end, but we’re nowhere close to bringing an end to the giveaways. As a result, we’ve wrapped another gift especially for you.

    Play our interactive game, Santa’s Dash for Cash, to find out what it is. Will it be a
    FREE SPINS, FREE CREDITS or a chance to jingle all the way to the bank with a bonus?
    Find out now!


    So I re-download the casino, and go for a look.

    Don't see anything so I fire up the chat and speak to a chat rep called Ronald....here is the conversation.




    Ronald: Welcome to the Casino . How may I assist you?

    Me: hi i got an email to try santas dash for cash today, but nothing comes up in the lobby after just re-downloading it

    Ronald: Please provide me with your casino log in name , so I may retrieve your account details. Please also specify the name of the casino that you are currently using.

    Me: redflush rfver()

    Ronald: A moment please. let me check on this for you.

    Me: ok

    Ronald: hi there and thanks for the info. unfortunately it seems like the email was delayed in its delivery. this offer was only available on christmas

    Me: ? i only got that email today, this morning in fact

    Ronald: as i say, seems there has been a delay. there were 2 or 3 other players who had it also.

    Me: so how were we supposed to come on, on the correct date?

    Ronald: not sure, but not much we can do about slow emails from our end

    Me: i always recieve my emails on time, im with the biggest email provider on the net, so it's not my fault...

    Ronald: ok then.

    Me: so thats it? I missed out, tought shit?

    Ronald: thats about the jist of it, sadly. not much we can do about expired offers

    Ronald: sorry, wish i could help

    Me: ok




    Nice to see them re-install my opinion them being a bunch of idiots!

  2. Thanks Mouche12, PaaskeDKnowUK, mrmark21 thanked this post
  3. #2
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    And right on the e-mail it said, "Available on 10 January 2014" and they would not honor it on 1/10/14? What a joke.

    I remember dealing with their support years ago, stone cold robots.
    Where are we?

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  5. #3
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    Yeah I got that email too. Needless to say I couldn't even be arsed to log into my account to see what the offer was. (I've got a full 32Red install on the media centre PC so it'd be no great hassle to maintain a Red Flush install on there too since the vast bulk of the data is shared in that hidden
    MGS
    folder, extra casinos don't add on much data, but I can't be bothered with this group at all.)

    Redflush lol-crap-jpg

  6. #4
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    It's shame the promos have gone 'batshit crazy' from the
    RF
    group, because the casinos and reps and cashout times are some of the better
    MG
    ones. Obviously the 'shop window' as it were needs a good sorting out.

  7. #5
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    I've lost count of how many promotions I've received from them that I have been unable to claim. There is always an excuse so I've given up even asking Live Chat because the routine had become all too familiar.

    How can they consistently screw up their promotions over a 6 year period?

    Isn't this the same group that told a player there's a winning strategy for roulette? I would have thought that statement alone would have been enough to have their accreditation here reviewed because there is simply no justifying outright lying.

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  9. #6
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    Same here

    Received the same misleading e-mail but its not the first from them i have had.I used to like their casino group but its very very bad management.
    Maybe the rep on here can explain.

  10. #7
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    i got the mail as well,
    also got the below mail on the 5th of Jan, from reflush and la vida so log on on my b-day nedless to say there was nothing there

    Happy Birthday to you!
    We’d like to add to the merry-making by sending you a small birthday present, in honour of your special day.
    In order to claim your gift, you will need to log into your account tomorrow as it is only valid on the day of your birthday.
    We hope that you enjoy it and have a brilliant day!
    Warm Regards

  11. Thanks secret2, Mouche12 thanked this post
  12. #8
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    i got the email aswell but it seems u need to play a game in the lobby in order to get the offer ..

    mine was a 50% upto a $50 hope this helps ?

  13. #9
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    a "delay" in an email .....well that says a lot

  14. #10
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    I recieved the E-Mail yesterday too but no Problem to get the Bonus. I logged in the Casino followed a link to a game called Santas Dash (a Website opened) and clicked on Gift Boxes flying around. The Result was a 50% Bonus up to 50. I deposited and got the Bonus.
    The only Problem was that i won about 500 Euros (cashable) and lost it all.....

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