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Worrying problem at NETELLER?

Discussion in 'Online Casinos' started by KasinoKing, Jul 25, 2005.

    Jul 25, 2005
  1. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Has anyone else been getting e-mails like the one below?

    I've had about 4 in 10 days. After the first one I e-mailed them to ask what is going on & was told it was a 'system error'.
    But they have continued to come. A friend of mine has had several too.

    Anybody know what's going on?
    (Obviously I have never requested any such withdrawal.)

     
  2. Jul 25, 2005
  3. ergopro

    ergopro Senior Member

    Occupation:
    Webmaster
    Location:
    Gamblers Anonymous
    I get one almost every time I deposit...They had a system upgrade few weeks ago and have been getting these messages ever since...just don't understand why =) First I thought it had something to do with the new deposit limits that have been set to minimum 15euros, but I got those messages after bigger deposits too...hope someone has information what's this all about?
     
  4. Jul 25, 2005
  5. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    I get this email every time. I phoned them about it yesterday.
     
  6. Jul 25, 2005
  7. trick

    trick Dormant account

    Please let us know if U get rid of them, I get them every fookin time too.. :axeman2:
     
  8. Jul 25, 2005
  9. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    I posted about this at winneronline.com more than a month ago. It surprises me that Neteller still has not fixed this problem. The only solution I know is to blacklist the address from which these e-mail are sent. If everybody phoned them every time they got one of these e-mail messages, customer services would be overloaded and perhaps someone higher up at Neteller would take notice.
     
  10. Jul 25, 2005
  11. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    I have never received that email, and I've made deposits and withdrawals recently.
     
  12. Jul 25, 2005
  13. Vesuvio

    Vesuvio Dormant account

    Location:
    UK
    Not sure where "out there" is :)D), but I think it's probably just for UK & possibly other European players after they changed things for us recently.

    It is odd that a company of Neteller's profile didn't come up with a solution for this nuisance in a few hours, nevermind a month.
     
  14. Jul 25, 2005
  15. wyldchyld

    wyldchyld Dormant account

    Occupation:
    Rather not say
    Location:
    Roanoke, VA
    This appears to be a phishing scam. It looks like the classic model that you see from supposed banks, credit card companies, etc.

    I would not click on the link in the e-mail. I would manually forward the e-mail to Neteller's support team. eBay, Paypal have spoof-at-website addresses for the huge amounts of phishing scams that internet thieves make ripping off their logos and info.
     
  16. Jul 26, 2005
  17. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Occupation:
    Casino apologist
    Location:
    England
    There is no scam. The emails are immediate, and after every transaction.
     
  18. Jul 26, 2005
  19. jinnia

    jinnia Dormant account

    Occupation:
    Lady of Leisure
    Location:
    Bite, ME
    It is all due to an update, the problem will be fixed at the latest Wednesday!
     
  20. Jul 26, 2005
  21. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Yeah, I get it everytime too. They apologised and said they'd sort it ASAP.
     
  22. Jul 30, 2005
  23. GOCC

    GOCC Banned User - violation of <a href="http://www.cas

    Occupation:
    Housewife
    Location:
    UK
    Well Im STILLgetting them. Even complaining to NETeller doesnt work
     
  24. Jul 30, 2005
  25. mary

    mary Dormant account

    They must be really stupid at Neteller. They should never be asking their customers to go through in-mail links to accomplish account management tasks. That's just setting everybody up as phish (email scam) bait.
     

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