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withdrawl time at sun palace casino

Discussion in 'Ask the Meister' started by debbiek, Jul 15, 2007.

    Jul 15, 2007
  1. debbiek

    debbiek Banned User

    Occupation:
    Manager Sales Analysis
    Location:
    philadelphia
    i just made my first deposit and withdrawl today at sun palace casino which was accredited at this site.

    I chose the money order withdrawl and they told me it would take 3 weeks. I feel that is an excessive amount of time for a good casino.

    please advise.
     
  2. Jul 15, 2007
  3. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
  4. Jul 15, 2007
  5. jenn1381

    jenn1381 Meister Member

    Occupation:
    Data Management Assistant - Health unit
    Location:
    Canada
    There's 2 reasons why I believe this group should be looked at and perhaps removed from the accredited list.

    1. 3 weeks withdrawl time is just nuts... and not only that but they *couldn't* send me my withdrawl via my asked for method (Instadebit) and so they took it upon themselves to request a check withdrawl.. which did get here but cost me to cash. I never did get an answer as to why, I gave up after 2 bounced emails and the check arrived.

    2. Even if you don't claim a bonus whatsoever, you STILL have to wager your deposit 5 times or you pay a "fee" when you withdraw before wagering requirements are complete. Not sure how big the fee is, they say it varies by method used. Honestly, I probably would have gone back if it weren't for this bogus rule.
     
  6. Jul 17, 2007
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Sounds pretty suck-ass. I'll check into this to see what's up. I thought they were paying much quicker than this.
     
  8. Jul 25, 2007
  9. debbiek

    debbiek Banned User

    Occupation:
    Manager Sales Analysis
    Location:
    philadelphia
    any news on sunpalace casino?

    This casino still hasn't paid and on many occasions when I go into the cashier history section, I get error messages and it won't load at all. Really don't see why this is an accredited casino. Based on their 3 week pay time frame and other things, I would never deposit there again.
     
  10. Jul 26, 2007
  11. VJennifer

    VJennifer Dormant account

    Occupation:
    Customer Service
    Location:
    Costa Rica
    Withdrawals Sun Palace - MainStreet Vegas Group

    Hi Debbie, thanks for returning my phone call.

    As I explained you, withdrawals take approximately 2 weeks to process. I am also glad that you will be receiving your winnings during this time frame. By Friday our Financial Department will send you the information of the details of your withdrawal.

    For any further questions or comments please contact me directly:

    summer@vegascasinoonline or send me a message through Casinomeister

    Regards,
    Summer Blair
    MainStreet Vegas Group
     
  12. Jul 26, 2007
  13. VJennifer

    VJennifer Dormant account

    Occupation:
    Customer Service
    Location:
    Costa Rica
    Withdrawals Sun Palace - MainStreet Vegas Group

    Sorry my address is incomplete

    The correct one is:

    This email is not visible to you.

    or to

    This email is not visible to you. with "Attention to Summer" and I will glady take care of your case

    Thanks
     
  14. Aug 18, 2007
  15. Kaynos72

    Kaynos72 Dormant account

    Occupation:
    My job sucks
    Location:
    Quebec, Canada
    I send you a PM about them a week or so ago, havent heard from you. Having to wait 3 weeks to get paid sucks, but their 5x bet before being able to withdraw is really stranged.
     
  16. Aug 18, 2007
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Sorry, thought I replied - realized I was using telepathy. :p

    They 5x has been mentioned somewhere here before. It's to eliminate money laundering. People who will launder money can make a deposit with one method, and cash out with another. It costs the casinos $$ to make these transfers, and they are not set up to act as a bank :D

    Did you get paid? The Casino Rep is at your disposal here.
     

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