gagamel
Professional smurf hunter
- Joined
- Apr 4, 2012
- Location
- Switzerland
What is odd is that this was only a ban from live games, not the casino. If this were purely a risk issue, the player would have been booted completely. This is far more specific than there being something odd found, the risk department not having any proof, or even evidence to take things further, and playing safe and booting the player. The risk department clearly have something more solid to go on, and it is specific to the live games. It means the casino don't entirely trust the live games cannot be tampered with by a very clever player, but they see no risk in allowing the player to carry on playing against the RNG.
Perhaps there have been past instances of players being able to influence the live games, and they are booting players who have a profile that suggests they might have found a way to do it.
I do remember that oddity at 32Red that had them give a player the benefit of the doubt over a large live dealer bet, and then pull the game. I don't think they found out what had happened, but there was clearly uncertainty over whether something could have gone wrong.
The simplest worry could be that some players have managed to tap into the feed at source, and see the result before it manages to find it's way through the cyberhighway into the casino lobby. Not so far fetched if you remember that such things could be bounced from a satellite, so a direct feed would gain a second or more, possibly long enough to outsmart the live dealer software.
They would have no proof, but would be able to calculate whether this could have happened by using probability theory on the players' outcomes.
I think Playtech live dealer games come from studios in the Philippines, which is half way round the world from where they are consumed. If you believe Einstein, it could be done
My main problem are not the live dealers. My main problem is, that i won OC and they gave me a restriction and I don`t know why. Had a new concersation with the online chat. She said the management will contact me in 24-48 hours, just like the last time. I told her that I want to hear a reason. Now 20 minutes were gone and I don`t have an answer. Last time I had an answer within 5 minutes. I have seen that a representive from WH saw this threat today, maybe there is a chance to play WH again.