topender
Dormant account
- Joined
- Jul 26, 2011
- Location
- Darwin Australia
Look i know. Its my own fault. But fell victim to the terms and conditions.
Deposited $100 into CasinoTitan. Played it through up and down between $1500 and $3800. Finally tried to withdraw when back down at $1500. Total playthrough of my $100 + $400 bonus was about $20000
Anyway. My payout was refused as i had played a couple of games of seven stud and video poker. I even remember playing them during a boring stretch of no wins. Probably played about 5min of each game. Anyway. That was enough to invalidate my payout. Live and Learn. Next time i will read every bit of the terms and conditions
"Dear P____
I am writing to inform you there is an issue with the recent withdrawal request that you have made.
Our policy is that when you utilize one of our bonuses you are only able to withdraw if the games played are included within the parameters of that bonus.
In essence, as you have played games that are excluded (7 stud poker and video poker) from your bonus that you took on (23 July 2011) we are unable to process your withdrawal request. The list of excluded games for each bonus is always available at the cashier screen for view, as well as other terms and conditions of that bonus during the playthrough.
Your account balance has returned to zero as stipulated clearly in the terms and conditions on our website and your initial deposit of $100 has been reimbursed into your player account.
We are sorry for any inconvenience, if you have any further questions or concerns please do not hesitate to contact us.
Kind Regards
Oscar Sommers
Finance"
Deposited $100 into CasinoTitan. Played it through up and down between $1500 and $3800. Finally tried to withdraw when back down at $1500. Total playthrough of my $100 + $400 bonus was about $20000
Anyway. My payout was refused as i had played a couple of games of seven stud and video poker. I even remember playing them during a boring stretch of no wins. Probably played about 5min of each game. Anyway. That was enough to invalidate my payout. Live and Learn. Next time i will read every bit of the terms and conditions
"Dear P____
I am writing to inform you there is an issue with the recent withdrawal request that you have made.
Our policy is that when you utilize one of our bonuses you are only able to withdraw if the games played are included within the parameters of that bonus.
In essence, as you have played games that are excluded (7 stud poker and video poker) from your bonus that you took on (23 July 2011) we are unable to process your withdrawal request. The list of excluded games for each bonus is always available at the cashier screen for view, as well as other terms and conditions of that bonus during the playthrough.
Your account balance has returned to zero as stipulated clearly in the terms and conditions on our website and your initial deposit of $100 has been reimbursed into your player account.
We are sorry for any inconvenience, if you have any further questions or concerns please do not hesitate to contact us.
Kind Regards
Oscar Sommers
Finance"