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Why are microgaming casinos getting "bigger" Now 32Red

maphesto

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
They are getting bigger and not as nice to look at.

Earlier today I logged in at 32Red and it was as usual. Now I logged in and it was as big as All Slots and some others.

Ugly!:mad:

Well! I had to be angry somewhere.
 
They are in a different screenresolution or something?
Holy shit, it hurts my eyes, my monitor switches to 60Hz. instead of the usual 85Hz.:eek:
Its AWFUL!!:mad:
I thought the November update was horrible, but this takes the cake, the games are now completely unplayable, MG, WTF are you DOING?!?!?!
:(:(:(:(:(
 
Oh dear...I wasn't able to actually play any of the games to see how they play for me....but it did definitely download this newest update (which is also probably why Lauram had the new January games temporarily available last night to her for a short time).

The size is okay on my monitor, actually games like Break da Bank Again fit better now, as I can see the clock at the top. I have a 20 or 21 inch monitor, and my screen resolution is set to 1024X768 I think. And I run Vista. I'm scared to even try playing from what I've heard about the horrible way the games play now. They've played okay for me up til now, even after the last update. Will let you know once I'm able to play, either tonight or tomorrow night.

Why do they always have to mess with things? It ruins your playing experience if the slots don't spin properly.
 
Too many complains about MG last months... At least i think they should hear the customers about their opinions and improve their services. I dunno, i feel satisfied that i stopped playing at all MG casinos after a lot of bad runs...
 
Wel, it goes like this now:
I load the game, Centre Court in my case, I click SPIN.
Then it takes 3 seconds before the game realises I actually clicked SPIN, then the reels begin to move.
Not spin, but MOVE.
Then, after another 3-4 seconds, reel one decides its time to stop moving.
Then, after a while reel 2 also stops! Wow!
A total spin takes about 15 seconds to complete!!:lolup::lolup:
If they do not change this back to how it was, end of story for me, no more Microgaming, I just got used to the November sluggish play update, now way I'm ever gonna get used to THIS!
Not is 100.000 years!:mad:
 
I can go one better, with all these new upgrades i am unable to download games at a lot of my daily deposit mg casinos. Sighs I download get in there and all i see is every game unavailable to download. I use to have 9 mg casinos
i played at daily I am down to 3 that I can still play at.
 
It works fine here! It`s the look I don`t like. It looks like they have oversized a picture which makes it look blurry.

The letters are blurry now.

I run 1280X800 and to get this fine I have to run 1600xsomething and my laptop screen can`t to that.
 
I gave up playing the download version a few months back except for the odd tournament - the software has outgrown my PC I think and games feel slower and clunky. Play almost entirely in Flash now...means I don't get to see the new games but I know what I like anyway :)

The last 3 MG casinos I signed up to I didn't even bother getting the download versions - the thought of jumpy games for several hours while everything downloaded put me off so I just played in Flash. So much quicker and smoother and not a bad selection of slots now. Recommended :thumbsup:

Personally I think MG ought to do what other providers do and download the games when you request them. The full package has just gotten too big. To be honest I'll never want to play about 250 of the 300 games anyway and if i was a newbie, after putting up with an hour two of jumpy games (while it all installs) I'd probably think the software was shite.
 
Ha! "bigger and better"

I got this in an email some minutes ago:

Dear xxxx,
Account No: xxxxx,

32Red Casino is Bigger and Better!

We're proud to announce the launch of our brand new download casino, we've made it bigger and better - you can now play up to 5 games at once!

Can you handle more than one?

Too funny! :lolup:
 
maphesto said:
I got this in an email some minutes ago:

Dear xxxx,
Account No: xxxxx,

32Red Casino is Bigger and Better!

We're proud to announce the launch of our brand new download casino, we've made it bigger and better - you can now play up to 5 games at once!

Can you handle more than one?

Too funny! :lolup:
Click to expand...

:lolup::lolup:
Bigger? Yes, too big for my screen in fact.
Better? No, only 5 times slower.
Guess that should compensate for the fact you can now lose your money 5 times faster?
Who wants to play 5 games at once anyway?!?:confused:
 
I noticed the upgrade today when I logged in to 32red. Can run 5 slots at once with no much slowdown at all.

I do have quite a beefy spec machine, [email protected],12gb DDR3-12800 so perhaps the new software is more cpu intensive. I imagine ram is the key to good performance.
 
maphesto said:
It works fine here! It`s the look I don`t like. It looks like they have oversized a picture which makes it look blurry.

The letters are blurry now.
Click to expand...
I agree - it looks bloody awful! :eek:
This is some MAJOR downgrade too - looks like ALL games have to be re-downloaded for them to work in the new format.

Also, I expected to be able to play 5 slots in smaller windows, so I could see what's happening on each - but it looks like you can only view one at a time... which imbecile came up with that brain-fart?

MicroGaming have shot themselves in the foot this time - with a 12-gauge! :mad:

KK
 
Ah yeah I just got that email too.

Just booted to see what it looks like and it doesn't fit on my Netbook screen LOL. Can't see any of the buttons or balances which is a bummer as it means I can't play tournaments anymore either :(

KK - yes I assumed it would be like the IGT multi-game kiosks with 4 games in view simultaneously. That would definitely have been good.
 
I can confirm 32Red is bigger, but is by no means BETTER. It's worse, unplayable. Games are far slower, and when I load some, my fan runs like an aircraft engine. When I click out of the game, my fan slows down.

The larger size will lose them LOADS of players, in the download at least. NO "laptop" can cope, and nearly every low to mid spec "off the shelf" PC will not cope either. The MG casinos now REQUIRE an "HD ready" monitor to even be able to see the entire game. Since the buttons are at the bottom, players with poorer monitors CANNOT play, even if they were prepared to put up with it.

Microgaming are also REMOVING 6 games from the download version with this change, they are all "AWP" games. They first got removed at All Slots, and as soon as I updated 32Red, the same 6 AWP games vanished there too.

There has been no announcement that these games are being removed, which reverses the trend of making all the flash based AWP offerings available through the download lobby, a trend that was continued in November with the addition of quite a few more that were formerly available only on flash.

The AWP offerings that have been allowed to remain run FAR FAR SLOWER even than the other games, easily taking 15 seconds per spin, and exhibit the same problem reported earlier, you hit "spin", and it takes the game quite some time to realise this. Since a few of the AWP games have SKILL BASED features, this is nothing less than CHEATING, since these will now be IMPOSSIBLE to win at.


Given all this, the tournaments will also be much slower on these "larger" casinos, making it a considerable DISADVANTAGE to play network tournaments here, rather than at "old" MGS casinos yet to introduce this latest downgrade.

EDIT

I just logged in at 32Red again to see what new games were released for January. Only one, Mad Hatters:confused:
 
Has anyone contacted support yet?
I did, and they were sorry I was not happy with the new upgrade, but this is how it is and how its going to be, nothing to do about it..
I told him that in that case I could no longer play at 32RED, which utterly sucks.

Damn, if this is how MG casino's play in the future, RTG and Rival operators can open the champainbottles and have a party tonight!
 
Last edited:
De Beuker said:
Has anyone contacted support yet?
I did, and they were sorry I was not happy with the new upgrade, but this is how it is and how its going to be, nothing to do about it..
I told him that in that case I could no longer play at 32RED, which utterly sucks.

Damn, if this is how MG casino's play in the future, RTG and Rival operators can open the champainbottles and have a party tonight!
Click to expand...


This is TERRIBLE, so all this was INTENDED to happen. Why can't we at least have SHARP graphics on the bigger format, as pointed out, all that seems to have happened is that they have blown up the original graphic, and it has become blurred, and MGS are saying "that's how it is now, tough".

They now have a load of players who CANNOT play, even if they wanted to, since MGS casinos now REQUIRE a high class PC, rather than a standard "internet ready" PC, the ones that usually sell to MOST people, because the higher class PC's are EXPENSIVE, and tend to be bought by gaming enthusiasts or those intending to do a fair bit with "multimedia" applications.

I spent 1300 on this PC, it was not just "high end" it was TOP OF THE RANGE, above it was only the likes of Alienware, now, it is no longer good enough for this latest MGS upgrade. It can at least be upgraded further with after market products, but this is not something many users do, it's just a box they bought, and all they know is to buy another one when it breaks, or gets too slow.

MGS stand to lose many of the "recreational" players whose kit is no longer up to it, and these players will stay lost to them until they have reason to get new PCs, and have another go with MGS. The players they will keep will be those with good PCs, but even these will get fed up with the VERY OBVIOUS degredation in performance after the upgrade.
 
I must be in the minority in preferring the new software. I am getting the virtually the same spin rates in each games when I have 5 different ones running at once as I did when I previously ran one at a time.

I would have thought a fast dual core/quad core with 2gb ram would be fine for the software as it doesn't seem to need that much horsepower looking at my windows task manager. The one thing I have found in the past is the video card ram can have an effect on the perfomance of mgs software. I tried it on my netbook and it was hopelessly slow. (that machine was a 1.6 atom, 1gb ram, crappy inbuilt video).
 
cynthial said:
It hurts my eyes and has given me a headache. :eek2:

Well, if they were looking for a way to get rid of US players, I think they may be on to something. :thumbsup:
Click to expand...

Thats the problem, the refreshrate changes. Looks like 60Hz.
If you go into the lobby and click 'options', and uncheck 'full screen enabled' the refresh rate gets back to the normal 85Hz. again, but then the games are too big for the screen.
So we're forced to play with sore eyes and a headache.
Not very entertaining :(
 
vinylweatherman said:
This is TERRIBLE, so all this was INTENDED to happen. Why can't we at least have SHARP graphics on the bigger format, as pointed out, all that seems to have happened is that they have blown up the original graphic, and it has become blurred, and MGS are saying "that's how it is now, tough".

They now have a load of players who CANNOT play, even if they wanted to, since MGS casinos now REQUIRE a high class PC, rather than a standard "internet ready" PC, the ones that usually sell to MOST people, because the higher class PC's are EXPENSIVE, and tend to be bought by gaming enthusiasts or those intending to do a fair bit with "multimedia" applications.

I spent 1300 on this PC, it was not just "high end" it was TOP OF THE RANGE, above it was only the likes of Alienware, now, it is no longer good enough for this latest MGS upgrade. It can at least be upgraded further with after market products, but this is not something many users do, it's just a box they bought, and all they know is to buy another one when it breaks, or gets too slow.

MGS stand to lose many of the "recreational" players whose kit is no longer up to it, and these players will stay lost to them until they have reason to get new PCs, and have another go with MGS. The players they will keep will be those with good PCs, but even these will get fed up with the VERY OBVIOUS degredation in performance after the upgrade.
Click to expand...

You're right. I confirm, i got a new pc before a month (Intel i7, 6gb dd3 1333mhz) and i re-downloaded 32red to check the changes now.

The result is terrible, i remember playing to my old pc (celeron p4) and it was running acceptable. Now i just can't fit the client to my desktop, the graphics are so blurry that leaves the feel that i need glasses to see them sharp. I tried to see how the reels go by entering a free tournament. LOL that was a joke. It takes about 10secs to finish a normal spin! What the heck? Uninstalled again like as i did before months. There is a lot more better casino clients to have fun:thumbsup:
 
I guess some of you don't have the first clue on how to tweak your computer properly.

I'm using an old laptop:
HP Pavillion ze2000
1.6 ghz w/768mb RAM
15" monitor set to 1024x768

and I have NO ISSUES AT ALL
 
sjn said:
I must be in the minority in preferring the new software. I am getting the virtually the same spin rates in each games when I have 5 different ones running at once as I did when I previously ran one at a time.
Click to expand...

Isn`t it blurry at your PC?

What screen resolution do you have? I can guess that it is possible to get it look nice in a really high resolution. This is because you then make the casino picture smaller.

Compare these two screenshots taken from same area from two different casinos:
 
sjn said:
I must be in the minority in preferring the new software. I am getting the virtually the same spin rates in each games when I have 5 different ones running at once as I did when I previously ran one at a time.

I would have thought a fast dual core/quad core with 2gb ram would be fine for the software as it doesn't seem to need that much horsepower looking at my windows task manager. The one thing I have found in the past is the video card ram can have an effect on the perfomance of mgs software. I tried it on my netbook and it was hopelessly slow. (that machine was a 1.6 atom, 1gb ram, crappy inbuilt video).
Click to expand...

Well, I gave it a try this morning...and I'm with SJN. I really like the new software. I played Break da Bank Again, and averaged about 800 spins per hour, and Jewels of the Orient about 1300. The resolution and graphics are just as good as they ever were, for me I mean. Please don't stone me, lol.

That being said, there are obviously problems...and MG needs to take all kinds of systems into account when testing and releasing these new upgrades and/or games. I seriously hope they come up with a fix for those of you having problems. They are aware there are display problems, and I would guess they will work on that at least.

As to performance, I'm curious what kind of graphics cards everyone has, and if they have enough "dedicated memory" for the graphics to run. Also, I was going to suggest having enough RAM in general...but Roanan has a lower end machine, and yet all seems fine. Roanan, it would be nice if maybe you could offer some suggestions to the posters here who are having trouble. Not everyone is a computer guru..and some help would be nice if you have any ideas.

Just FTR, I have 2Gigs of RAM and Intel Dual Core processors...a 21" monitor set to 1024X768...if that has anything to do with it at all.
 
Pinababy69 said:
The resolution and graphics are just as good as they ever were, for me I mean.
Click to expand...

Did you see my screenshots of the two versions?

Do you mean that your casino doesn`t look like the one to the right?

Or do you mean that you have never had as sharp picture as the one on the left?

And you are using a lower resolution than I am. This amazes me a lot. :confused:

Pinababy69 said:
Please don't stone me, lol.
Click to expand...

:D
 
vinylweatherman said:
I spent 1300 on this PC, it was not just "high end" it was TOP OF THE RANGE, above it was only the likes of Alienware, now, it is no longer good enough for this latest MGS upgrade.
Click to expand...

I'm updating this month anyway. However the rig I'm using now ain't high end no more. But that didn't experience any major dramas.

Though I do have 2 x 8800GTS + 4 gig DDR2

The casino platform did not re-size to my screen res as it used to in the previous MGS versions.

Granted the reels were a tad clunky; slow. But when I changed games I deleted my IE cache and each slot worked a treat after that.

IE is intergated into MGS download platform. Hence clearing the cache can help with slow and clunky slots. Least it's a band aid till MGS pulls their finger out :rolleyes:


Cheers

:)

Dave
 
Roanan said:
I guess some of you don't have the first clue on how to tweak your computer properly.
Click to expand...

Without getting hammered Roanan is probably on the mark.

I still run XP but I run it bare bones. No eye candy.

I've used the guide here for XP and have done so for a few years now. Word of Warning - Don't stuff around with the registry if you don't know what your doing.

And if you can't help yourself, please take a back-up of your registry first.

You do not have permission to view link Log in or register now.

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Cheers

:)

Dave
 
AussieDave said:
Without getting hammered Roanan is probably on the mark.

I still run XP but I run it bare bones. No eye candy.

I've used the guide here for XP and have done so for a few years now. Word of Warning - Don't stuff around with the registry if you don't know what your doing.

And if you can't help yourself, please take a back-up of your registry first.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

Link Removed ( Old/Invalid)



Cheers

:)

Dave
Click to expand...

Well, most of their players are "most people", the very ones who don't really know much about tweaking a PC other than getting hold of off the shelf performance boosting software.

MGS should have included a guide on how to optimise your PC for the new lobby upgrade, but any advice given is woefully out of date, and has hardly changed in years.

My monitor is full HD, and is set to this setting. The new MGS casino is larger, but still fits easily in my screen, however it IS all blurry, since no use has been made of the greater size, and they have been lazy, simply enlarging the standard definition graphics rather than reworking them to HD. If they had done, they would have remained sharp.

I find particular problems with the AWP games. MGS have reintroduced the bug they introduced last spring, and fixed later last year, where they ran REALLY slow, and seemed to take a while to process instructions. This means that although the gaming server responds quickly, it takes the game a few seconds to notice, so you get "server lag" of up to 5 seconds EVERY DAMN SPIN. The bonus feature movies also play in slow motion, cops and robbers for example - the burglar and copper run much more slowly, and the sound loop repeats itself making the fault even more obvious. It's like the game has been soaked in syrup, and is trying to operate whilst enveloped in a viscous mess. I set up the Flash version of All Slots, and the AWP games play as before, no molassess effect. Further, the 6 AWP games removed from the download casino are still there in the Flash version.
 
AussieDave said:
Without getting hammered Roanan is probably on the mark.

I still run XP but I run it bare bones. No eye candy.

I've used the guide here for XP and have done so for a few years now. Word of Warning - Don't stuff around with the registry if you don't know what your doing.

And if you can't help yourself, please take a back-up of your registry first.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

Link Removed ( Old/Invalid)



Cheers

:)

Dave
Click to expand...

Oh c'mon, that should not be necessary to play an online casino, jeez.
These tweaks are useful if you run heavy music or video editing software, like Cubase SX for example.
Btw I have my XP tweaked from the start, no eye-candy, optimal performance, and it doesn't give sh*t.
No wonder, it was fine until the update, its crap after the update, so the problem is the update, simple as that.

AussieDave, 2x 8800GTS is enough to play Crisis on the highest possible settings, so its not really a surprise the casino is running fine, as its just simple 2-D.

I think many people don't even notice the difference between 60 and 85Hz. refreshrate, and just start swallowing aspirins, not knowing where that terrible headache comes from.:rolleyes:

Roanan, you only play the freeroll, which is done in 5 min., try to play for 3 hours straight and then tell me everything works 'just fine'.

I think its the softwareproviders responsibility towards the operators to make their software accessable for as many players as possible.
Microgaming have dramatically failed here.:mad:
That we now need a PC thats solely capable of running the entire Kennedy Space Control Centre is nothing less than insane IMO!
 
The new games run fine for me (GoWild) and I haven't ran into any problems as far as seeing the whole lobby/games/whatever on my screen. The fonts look fine and the games run just as smooth as before.

I only have a 16" WS monitor, and it's set to its native resolution of 1366x768@60hz. My CPU is an AMD FX-62 (2.8ghz), 2gb of DDR2-800mhz ram (dual channel mode) and a GeForce 8600GT video card with 512mb memory.
 
I had sent Mark from 32RED a PM about this and just received a mssg back that Microgaming are fully aware of the problems the recent update caused and that they are working hard on a solution. :)

So there is light at the end of the tunnel! :thumbsup:
 
Roanan said:
I just logged into 32Red a moment ago to play the daily freeroll and they have reverted back to the old software.
Click to expand...

A few MGS casino are following suit. Found this press release for Casino Rewards who did not go ahead with the up-grade. Instead chose to follow player feedback and stay with the old installation. You read all about that here:

You do not have permission to view link Log in or register now.


I've been playing over at Dash (they didn't upgrade) :D



Cheers

:)

Dave
 
Roanan said:
I just logged into 32Red a moment ago to play the daily freeroll and they have reverted back to the old software. :cool:
Click to expand...
Yeah - that was me.
I sent them an e-mail saying if they didn't switch back (or fix the new software) I would NEVER play there again!

KK
 
I logged in to Golden Tiger (Casino Rewards) and all I get is a blank green screen with the various option tabs listed across the top. None of them take me anywhere except back to the blank screen. No homepage at all for them. Not sure I want any on the job training at this point with them. Anyone have any idea how I can get it to log me in and display the homepage??
 

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