Who is responsible? Inetbet or Mypaylinq? 2 months and no payment

[katodog]

Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them
All my emails after that are unanswered. I had been back and forth with inetbet telling them I haven't been paid still and they said they will contact Mypaylinq on my behalf. Well, they supposedly did this for me at least twice maybe more and no answer. I even asked inetbet if I cancel the withdraw from Mypalinq and put it back in the casino and cashout some other way but that was just answered with "This hasn't happened to anybody else, we will see if we can contact mypaylinq on your behalf". Well, still nothing.

Here is where I feel squeezed: If I cancel the Mypaylinq request and re-deposit it in Inetbet and play a bit (risking my winnings) and cashout, I will end up in the same boat. Not getting paid! I am caught between a rock and a hard place! Then I wonder if Inetbet ever breaks ties with Mypaylinq, then I am really in trouble. Who is responsible here? The amount of money is $850. I know of one member here that was in the same boat and just cancelled and re-deposited and lost it. I refuse to do that

Please help.

 

[chuchu59]

This is frustrating but you shouldn't ask for the funds to be placed back into your account. As for the possibility of MyPaylinq severing ties with Inet it will then be their problem not yours' They still need to pay you though it could be a long and cumbersome process. Exercise some patience.

 

[katodog]

This is frustrating but you shouldn't ask for the funds to be placed back into your account. As for the possibility of MyPaylinq severing ties with Inet it will then be their problem not yours' They still need to pay you though it could be a long and cumbersome process. Exercise some patience.

Thanks Chuchu. I have been patient, didn't panic and didn't get mad for 2 months. But when Mypaylinq will not answer, I have to worry.

 

[mrmark21]

Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them
All my emails after that are unanswered. I had been back and forth with inetbet telling them I haven't been paid still and they said they will contact Mypaylinq on my behalf. Well, they supposedly did this for me at least twice maybe more and no answer. I even asked inetbet if I cancel the withdraw from Mypalinq and put it back in the casino and cashout some other way but that was just answered with "This hasn't happened to anybody else, we will see if we can contact mypaylinq on your behalf". Well, still nothing.

Here is where I feel squeezed: If I cancel the Mypaylinq request and re-deposit it in Inetbet and play a bit (risking my winnings) and cashout, I will end up in the same boat. Not getting paid! I am caught between a rock and a hard place! Then I wonder if Inetbet ever breaks ties with Mypaylinq, then I am really in trouble. Who is responsible here? The amount of money is $850. I know of one member here that was in the same boat and just cancelled and re-deposited and lost it. I refuse to do that

Please help.

What I don't understand though is didn't you request a check for you're cashout?

P.s. Inetbet is the only RTG casino I'll play at and even then I'm behind so congrats on the withdrawal

 

[katodog]

What I don't understand though is didn't you request a check for you're cashout?

P.s. Inetbet is the only RTG casino I'll play at and even then I'm behind so congrats on the withdrawal

Thank you. I did request a check and that what makes it even worse.

 

[mrmark21]

Thank you. I did request a check and that what makes it even worse.

Then why didn't they issue the withdrawal through a cheque?

Try not to worry too much as they are an accredited casino here. The whole thing just sounds like a hassle that could have easily been prevented from the casino's side.

 

[katodog]

Then why didn't they issue the withdrawal through a cheque?

Try not to worry too much as they are an accredited casino here. The whole thing just sounds like a hassle that could have easily been prevented from the casino's side.

I really started liking Inetbet and enjoyed playing there. I have nothing against them. I would continue to deposit but I have to wait to see if I get paid and they need to assure me that if I ever cashout again that I do not have to go through Mypaylinq. It's not Inetbet I am worried about. it's mypaylinq.

 

[mrmark21]

I really started liking Inetbet and enjoyed playing there. I have nothing against them. I would continue to deposit but I have to wait to see if I get paid and they need to assure me that if I ever cashout again that I do not have to go through Mypaylinq. It's not Inetbet I am worried about. it's mypaylinq.

Yeah I like them too... I'd like them even more if I could get a cashout though

 

[bigjohn]

In the end I always feel like it is the Casinos responsibility to see to it that you get paid in a way that you can access it.

I believe they will get it sorted out for you but if you feel like you are going nowhere with support I would not hesitate to PM the rep here, they always say they are here to help.

 

[vinylweatherman]

It seems MyPayLinq are in trouble. There have been other complaints similar to this.

I think the money is safer in a casino than in MyPayLinq, but the problem is that you would have to sit tight until MypayLinq sever ties, else the casino will insist on sending any withdrawal back there. If the money is in the casino when MyPayLinq ties are severed, it is the casino's responsibilty to pay, however, if the money gets stuck in MypayLinq, it is no longer the casino's responsibility, and if MypayLinq simply ignore customers when they start asking for their money, it looks like there are some issues, possibly serious ones, that MypayLinq are keen to keep hidden for as long as possible.

MyPayLinq may have temporarily lost it's partner processor, but it could be something more serious like having lost a chunk of money to the processor.

 

[katodog]

It seems MyPayLinq are in trouble. There have been other complaints similar to this.

I think the money is safer in a casino than in MyPayLinq, but the problem is that you would have to sit tight until MypayLinq sever ties, else the casino will insist on sending any withdrawal back there. If the money is in the casino when MyPayLinq ties are severed, it is the casino's responsibilty to pay, however, if the money gets stuck in MypayLinq, it is no longer the casino's responsibility, and if MypayLinq simply ignore customers when they start asking for their money, it looks like there are some issues, possibly serious ones, that MypayLinq are keen to keep hidden for as long as possible.

MyPayLinq may have temporarily lost it's partner processor, but it could be something more serious like having lost a chunk of money to the processor.

I totally agree with this but please correct me if I am wrong. If I cancel my withdrawl from MP and deposit it to inetbet and leave it there, I do not think I can cash it out at a later date because that would be like depositing and then cashing out without playing anything. I will almost be forced to play anyway unless Inetbet agrees to let me do that.

 

[just play]

Please PM Emily, if you haven't already, and ask her any questions you may have.

https://www.casinomeister.com/forums/members/

 

[vinylweatherman]

I totally agree with this but please correct me if I am wrong. If I cancel my withdrawl from MP and deposit it to inetbet and leave it there, I do not think I can cash it out at a later date because that would be like depositing and then cashing out without playing anything. I will almost be forced to play anyway unless Inetbet agrees to let me do that.

You could argue that you had to put it back because iNetBet sent it to a place from where you couldn't withdraw it, and that because MyPayLinq are not letting you withdraw nor are responding to queries, you feel your money could vanish if left there.

There is a rule that a deposit should be played at least 1x through in many casinos (iNetBet may specify this, or a different, figure in the general terms), and so long as you do this, you are not breaking any rules. Even if you don't play the deposit, many casinos tend to levy a fee to cover their own processing fees as they haven't had a chance to win money through play.

The important thing though is that you would have to sit tight until MyPayLinq started answering queries and processing withdrawals, or went under, as until then, any withdrawal would mean the funds going back to MyPayLinq.

A few players were up in arms just before EWX vanished with the money. Some casinos were still sending withdrawals back there even though they knew full well that there was a SERIOUS problem that made them an unsafe place to send money.

It turned out to be even worse, as some operators knew EXACTLY what was going on, and that EWX was lying to customers with money tied up, but by keeping what they knew from players, large sums of money were lost by players who relied on the bullshit being released to them about their money being safe, and a mere "technical issue" being the problem.

Had players known what operators knew, they could have salvaged much of their money either by depositing it into a reliable casino, or leaving it in a casino rather than withdrawing it to EWX.

This EWX incident is why I think money is safer back in inetBet than sitting around in MyPayLinq who appear to have their own "technical issues" in processing withdrawals and dealing with customer queries.

 

[just play]

Katodog any news?

 

[lettingyouknow]

cancel the w/d with mypaylinq

I would deposit it back into inetbet in a minute, I had a w/d at mypaylinq they told me it would take a month to get it to western union, and only in increments of $500.

 

[katodog]

Katodog any news?[/QUOTE

Nope. Inetbet said once again they will contact mypaylinq on my behalf. That was probably a week ago. Still nothing.

 

[cpdnd31]

To be safe I would get the money out of MPQ- Put it back into Inetbet- You can argue with them after, but at least you will have your money somewhere safer.

 

[alfred666]

Maybe the following could be a way out of this for you?

- cancel your withdrawal at MPL
- redeposit into inetbet
- gamble a bit, i.e. rollover 1x (just for good measures), but set youself a strict limit where to stop (and adhere to it!!)
- ask MPL to close your account (assuming you have no descire to use them in future anyway after this experience)
- verify that your MPL account is inaccessible
- request a new withdrawal from inetbet through your preferred option (possibly letting them know that your MPL account is closed now)

 

[katodog]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

 

[anniemac]

I would PAB. Casinos tout these withdrawal options, knowing that there is a problem. The casinos keep offering these options and then when the players get screwed by them, they go "Not my problem".

Put the money back into InetBet, PAB and let MaxD find out why this accredited casino won't work with a player when there is a known problem.

I would have been caught in the Quicktender shutdown if it hadn't been for a knowledgeable CS.

 

[Mousey]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

This has gone on far too long. Please send Maxd a PM - along with a link to this thread - and ask if you can still file a PAB. And if he will accept it, please do so.

 

[Nifty29]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

Ultimately, once the casino has paid your withdrawal, and the funds have been successfully delivered to your ewallet, then IMO it is the end of their responsibility to you in regards to that withdrawal. For example... say they sent you a payment to ABC Ewallet, a method which you normally use to deposit and normally then withdraw from to your bank account. Your funds arrive at ABC Ewallet, but when you go to withdraw your funds via wire, you discover that ABC have ceased bankwires to bank accounts in your country (or some other new restriction), and there is no other method available for you to get your cash. Who is responsible for getting your cash into your hands? ABC Ewallet. The casino has done everything possible to pay your money.

Let's change it a little, and say that ABC did send your wire as normal, but your bank froze your account pending an investigation, and you are told it may be up to 6 months before you get paid. Who is responsible for getting the cash into your hands? The bank. ABC have done everything possible to pay your money.

(Before anyone in particular says "Banks don't do that" or "Ewallets don't do that" etc....these are off the top of the head examples meant to convey a train of thought).

It would appear that Inetbet have:

1. Processed your withdrawal to your last deposit method, as per their policy (and many casinos have this policy)

2. Actually transferred the funds to MPL.

3. Followed up with MPL on your behalf regarding a transaction that isn't even theirs to follow up i.e. your withdrawal from MPL.

4. Informed you that they cannot get a response from MPL either.

I have to say that IMO they have done everything possible and then some to assist you.

The issue you have is with MPL, and not with Inetbet.

Under most circumstances, I would think the casino would allow you to re-deposit and withdraw via other means. However, since it appears that MPL have gone AWOL and/or are not dealing with your issue, Inetbet may be concerned, and rightly so, that if you did transfer the funds back to them, THEY might not actually receive them. After all, if MPL goes under, it will be THEIR cash going down the toilet and not yours, since you will have sent it back and they will have paid you via another method i.e. they could be out of pocket for the full amount of your re-deposit.

If it were Neteller you were having withdrawal issues with, and you wanted to send it back and withdraw again to Skrill etc, I'm sure they would do it, but I don't think it is reasonable to expect an operator to take on risk that is, essentially, not their responsibility.

It sucks, and I feel really bad for you, but IMO it is something you will have to work out with MPL, unless Inetbet can find a risk-free method to sort it all out, which I'm sure they will/would if they could.

I'm scratching my head to see how a PAB could be filed against any entity besides MPL. Inetbet has done absolutely nothing wrong that I can see.

We should also consider the possibility that there is an issue with katodog's MPL account. I'm not saying there is, but if other players are being paid just fine (as inetbet and other players here have stated), then what makes the OP's account special?

 

[katodog]

Ultimately, once the casino has paid your withdrawal, and the funds have been successfully delivered to your ewallet, then IMO it is the end of their responsibility to you in regards to that withdrawal. For example... say they sent you a payment to ABC Ewallet, a method which you normally use to deposit and normally then withdraw from to your bank account. Your funds arrive at ABC Ewallet, but when you go to withdraw your funds via wire, you discover that ABC have ceased bankwires to bank accounts in your country (or some other new restriction), and there is no other method available for you to get your cash. Who is responsible for getting your cash into your hands? ABC Ewallet. The casino has done everything possible to pay your money.

Let's change it a little, and say that ABC did send your wire as normal, but your bank froze your account pending an investigation, and you are told it may be up to 6 months before you get paid. Who is responsible for getting the cash into your hands? The bank. ABC have done everything possible to pay your money.

(Before anyone in particular says "Banks don't do that" or "Ewallets don't do that" etc....these are off the top of the head examples meant to convey a train of thought).

It would appear that Inetbet have:

1. Processed your withdrawal to your last deposit method, as per their policy (and many casinos have this policy)

2. Actually transferred the funds to MPL.

3. Followed up with MPL on your behalf regarding a transaction that isn't even theirs to follow up i.e. your withdrawal from MPL.

4. Informed you that they cannot get a response from MPL either.

I have to say that IMO they have done everything possible and then some to assist you.

The issue you have is with MPL, and not with Inetbet.

Under most circumstances, I would think the casino would allow you to re-deposit and withdraw via other means. However, since it appears that MPL have gone AWOL and/or are not dealing with your issue, Inetbet may be concerned, and rightly so, that if you did transfer the funds back to them, THEY might not actually receive them. After all, if MPL goes under, it will be THEIR cash going down the toilet and not yours, since you will have sent it back and they will have paid you via another method i.e. they could be out of pocket for the full amount of your re-deposit.

If it were Neteller you were having withdrawal issues with, and you wanted to send it back and withdraw again to Skrill etc, I'm sure they would do it, but I don't think it is reasonable to expect an operator to take on risk that is, essentially, not their responsibility.

It sucks, and I feel really bad for you, but IMO it is something you will have to work out with MPL, unless Inetbet can find a risk-free method to sort it all out, which I'm sure they will/would if they could.

Yeah, I agree but MPL will not reply so I guess tha'ts that.

 

[Nifty29]

Yeah, I agree but MPL will not reply so I guess tha'ts that.

Have you tried different email addys?

What does your account statement say? "Pending" or something like that?

I've had a google, and I don't see anyone else with MPL issues.

Maybe another MPL customer here at CM can forward an email on your behalf?

I'm not sure Max handles PABs for ewallets.

 

[katodog]

Have you tried different email addys?

What does your account statement say? "Pending" or something like that?

I've had a google, and I don't see anyone else with MPL issues.

Maybe another MPL customer here at CM can forward an email on your behalf?

I'm not sure Max handles PABs for ewallets.

It says "pending". I tried 2 different emails, one of them is the internal email on their site. The only reply I ever got was back in January saying they received my docs.

 

[anniemac]

While I can understand Nifty's thoughts on InetBet's lack of responsibility in this issue, wouldn't it have been far better on InetBet's part to let the player redeposit and then withdraw via another method than have all the negative press here?

Would be a whole lot better light on InetBet if they would be a little more proactive in regards to player problems. Now they have a PO'd player and a whole lot of bad press.

 

[katodog]

While I can understand Nifty's thoughts on InetBet's lack of responsibility in this issue, wouldn't it have been far better on InetBet's part to let the player redeposit and then withdraw via another method than have all the negative press here?

Would be a whole lot better light on InetBet if they would be a little more proactive in regards to player problems. Now they have a PO'd player and a whole lot of bad press.

Yes, I really thought Inetbet would help with this. All they have told me is they repeatedly contacted MPL on my behalf (which is good of them to do) but, I have not had a response at all from MPL. I can't figure out why this is hard for MPL. It's simple..Inetbet sends them money to send me, MPL collects a fee, I sent in my docs long ago and was using them to deposit as I was verified. I don't get it.

 

[vinylweatherman]

Well, if iNetBet are still accepting MyPayLinq, they can't have a problem with them at the moment. If so, they can't complain if you deposited the funds back to iNetBet, and then they WILL be responsible for them. Now that they KNOW there is a developing situation with MypayLinq, they cannot argue that they don't have a responsibility to the player to take reasonable care in ensuring that their choice of withdrawal method is actually still valid.

It's not just that the withdrawal to the bank has been delayed, it is the worrying fact that we have "lights are on, but no-one's home" at MyPayLinq. Dither for too long and casinos will wake up and smell the coffee, and you will see MyPayLinq no longer a deposit option, and the funds will REALLY be gone. If deposited into a casino, and are there when operators finally accept that MypayLinq is no more, they will have no choice but to pay out by an alternative means. It's going to be a case of having the willpower to wait out the process of getting at the truth about MypayLinq.

We had the same with EWX. Casinos knew exactly what was going on, but lied to players (along with EWX), and in some cases, players moved funds from the safety of their casino accounts to EWX on the assurance that it was nothing more than a "technical problem" that was actively being worked on.

We even had one rep tell us that he knew exactly what had happened, but was subject to a "keep your mouth shut" order from higher up the food chain. If players had known what casinos knew at the time, almost no-one would have had funds tied up in EWX when it finally went under. The funds would have been sitting in casino accounts, and the casinos would have had to take on the responsibility of finding an alternative means to pay players.

MyPayLinq may be silent because they have been busted, and all their reps are tied up helping various authorities with their enquiries, and the entire service more or less ticking over on autopilot. They could also have "done a runner" leaving the servers ticking over pretending to process transactions in order to buy time. When the systems fall over, there is no one there to help. This may also explain why a bank withdrawal simply stalls once it leaves the domain of "autopilot", because no-one is there to pick it off the queue and process it to the players' bank.

Not responding to a MERCHANT is a much more worrying sign than ignoring a few customer emails.

 

[Nifty29]

Well, if iNetBet are still accepting MyPayLinq, thethere 't have a problem with them at the moment. If so, they can't complain if you deposited the funds back to iNetBet, and then they WILL be responsible for them. Now that they KNOW there is a developing situation with MypayLinq, they cannot argue that they don't have a responsibility to the player to take reasonable care in ensuring that their choice of withdrawal method is actually still valid.

It's not just that the withdrawal to the bank has been delayed, it is the worrying fact that we have "lights are on, but no-one's home" at MyPayLinq. Dither for too long and casinos will wake up and smell the coffee, and you will see MyPayLinq no longer a deposit option, and the funds will REALLY be gone. If deposited into a casino, and are there when operators finally accept that MypayLinq is no more, they will have no choice but to pay out by an alternative means. It's going to be a case of having the willpower to wait out the process of getting at the truth about MypayLinq.

We had the same with EWX. Casinos knew exactly what was going on, but lied to players (along with EWX), and in some cases, players moved funds from the safety of their casino accounts to EWX on the assurance that it was nothing more than a "technical problem" that was actively being worked on.

We even had one rep tell us that he knew exactly what had happened, but was subject to a "keep your mouth shut" order from higher up the food chain. If players had known what casinos knew at the time, almost no-one would have had funds tied up in EWX when it finally went under. The funds would have been sitting in casino accounts, and the casinos would have had to take on the responsibility of finding an alternative means to pay players.

MyPayLinq may be silent because they have been busted, and all their reps are tied up helping various authorities with their enquiries, and the entire service more or less ticking over on autopilot. They could also have "done a runner" leaving the servers ticking over pretending to process transactions in order to buy time. When the systems fall over, there is no one there to help. This may also explain why a bank withdrawal simply stalls once it leaves the domain of "autopilot", because no-one is there to pick it off the queue and process it to the players' bank.

Not responding to a MERCHANT is a much more worrying sign than ignoring a few customer emails.

I think you might be jumping the gun a little.

What you say is right, but afaik there aren't any other complaints of this nature here on on Google. In fact, I can't find anything at all negative.

So, I'm leaning towards there being an issue with this player's account that is being poorly handled rather than them "doing a QT".

Inetbet, who may be concerned that if the OP isn't being paid, then they won't either, could surely compromise by accepting a redeposit and allowing the payment to clear completely ie settle in a real banking sense. If this is not their reason for not allowing a different payout method, then it must be down to their payout rules....which surely in this case can be bent a little?

Inetbet don't have to help....but it appears they COULD, so why not get some good PR and do it?

 

[cheetahwind]

Well the problem was as I read in the original complaint, that's making this a horrible situation. Is the fact the player didn't want any part of MPQ anywho. They wanted to withdrawal via another method, to be only told. Sorry this is a no can do situation.
Which unless if they deposited by MPQ. I would be fuming mad. Not only am I being forced into a wallet, then I'm not even getting paid.
I guess was the deposit done by another method or MPQ? I guess it might have been answered already, but just wondering.

 

[Nifty29]

Well the problem was as I read in the original complaint, that's making this a horrible situation. Is the fact the player didn't want any part of MPQ anywho. They wanted to withdrawal via another method, to be only told. Sorry this is a no can do situation.
Which unless if they deposited by MPQ. I would be fuming mad. Not only am I being forced into a wallet, then I'm not even getting paid.
I guess was the deposit done by another method or MPQ? I guess it might have been answered already, but just wondering.

The OP deposited several times via MPQ, including the last deposit before their withdrawal.

Like many casinos, Inetbet have a policy of paying back to the last deposit method used. I've been told it is because it is cheaper to do a "reverse" of a deposit than it is to actually "send" that payment to a different ewallet. In other words, ewallets are kinda like credit cards, where the casino will refund your deposits up to the amount deposited in the last 3-6 months, as there is little or no fee for sending the money, as it actually shows up as a "reversed/refunded transaction". Ewallets apparently work the same way, so the casino is trying to keep costs to a minimum like any other business.

I don't think it is unreasonable to be paid a withdrawal via your last deposit method. Considering this is specified in the terms, if one does not want to be paid via a certain method, they should not deposit via that method.

Anyway, in no way is Inetbet to blame for anything here, and they should not be expected or obligated to do anything more than contact the ewallet, which they have done. If they DO work out something for the OP, then they should be given kudos for going above and beyond.

I'm still a little concerned that there is a problem with the OP's MPQ account. Considering they have only tried one email addy, and the online form, I think there is more they can and should do to help themselves e.g. try another 2 email addys from different ISPs that deliver read receipts, and perhaps ask a someone who has been in touch with MPQ support lately and ask them to pass on a message for you.

If it were my money, I would be moving heaven and earth to get to the bottom of it, and IMO the OP hasn't really done that, so I think it's even more unreasonable to expect Inetbet to do more running around.

 

[cheetahwind]

Well actually I just ended up reading the first post, he had in fact deposited with a credit card. Which would have allowed him to withdrawal by any withdrawal method. So why would they choose MPQ over his chosen withdrawal method. I really think Inet needs to chime in on this one.

 

[Nifty29]

Well actually I just ended up reading the first post, he had in fact deposited with a credit card. Which would have allowed him to withdrawal by any withdrawal method. So why would they choose MPQ over his chosen withdrawal method. I really think Inet needs to chime in on this one.

Post #19

Casino says he used MPQ for most recent deposits.

Its also important to note that the OP stated they did not have a problem with being paid via MPQ until the problems started with the MPQ withdrawal. He didn't complain at the time, so Iwould think that qualifies as an acceptance of the payment method choice by inetbet. He had no reason to think he would have issues getting the cash from mpq, and neither did the casino.

I still maintain the OP has not done everything possible to solve their issue.

 

[Borgie]

Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them

Please help.

This first post says that the OP had been depositing with a CC as mypaylinq had stopped working
Please could the OP explain what they mean by "Stopped Working" ?

Also was the deposit that this withdrawal is linked to made by CC or Mypaylinq?

It seems MyPayLinq are in trouble. There have been other complaints similar to this.

VWM How do you know MyPaylinq are in trouble? Could you provide evidence of this and the other complaints. Hard evidence.

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Again this contradicts post 1 - which method of deposit did you actually use ?

This has gone on far too long. Please send Maxd a PM - along with a link to this thread - and ask if you can still file a PAB. And if he will accept it, please do so.

OP - have you followed Mouseys advice? Max will tell you Yes or No - is you don't ask you won't know and you are not helping yourself

It says "pending". I tried 2 different emails, one of them is the internal email on their site. The only reply I ever got was back in January saying they received my docs.

You need to send the E Mails to Mypaylinq from different E Mail addresses. At one point MyPaylinq had live chat - have you tried that?

I totally agree with Nifty here

What is wrong with the MPQ acount ? It would seem the OP knew something was wrong from post 1
The OP should PAB and resend e mails from different e mail addresses
Did MPQ ever respond to the Casino?

 

[vinylweatherman]

It has been evident that there is some kind of issue with MyPayLinq for a while, and this has made players wary of using them. What I KNOW is that money has been frozen in Cyprus pending the outcome of bailout negotiations. This has impacted businesses and processors who hold money there, or transact via Cypriot institutions. The non payment of the bank wire could be down to MypayLinq not being able to move money in Cyprus out of the country. This would effect "real world" money, but not "eMoney". This would explain why transfers with casinos still work, but conversion of the "eMoney" into "real money" via a bank wire stalls for 2 months.

On top of this, MyPayLinq are refusing to respond, and this is to the operator as well as the player.

I agree, the player hasn't done everything possible to protect their money. They haven't deposited it into a casino where it would be safer than in a wallet that is unresponsive to queries. If there is not a wider issue, there would be no problem depositing into a casino, but if there is, the transaction will fail.

We have already proven that casinos will cover their own asses at the expense of their players if they suspect a wallet is going down. We had this with EWX, where the "eMoney" side was still working even though any "real world" money had long been frozen. Some operators knowingly processed player withdrawals to a wallet that had already been shut down and funds frozen, with players still being fed the bullshit that this was merely a technical issue that was actively being worked on. Players knew there was something more serious going on, but they bought the bullshit long enough to have their funds in the wrong place when everything went down.

It would be prudent to move the funds back to iNetBet until the problems at MypayLinq have been sorted out. If this really is a temporary issue, then it's no problem to follow procedure and move the funds back to MypayLinq and request a bank wire as before. However, if this is a sign of the eventual demise of MypayLinq, the funds will be safe in iNetBet, and their retrieval will then be subject to the policy governing the situation where the deposit method is not available for withdrawal.

If things are left too late, it will be a matter of trying to get a response from MyPayLinq as all operators will have dropped them as a deposit option.

 

[Borgie]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

Ie is not a wider issue, there would be no problem depositing into a casino, but if there is, the transaction will fail.

It would be prudent to move the funds back to iNetBet until the problems at MypayLinq have been sorted out. If this really is a temporary issue, then it's no problem to follow procedure and move the funds back to MypayLinq and request a bank wire as before. However, if this is a sign of the eventual demise of MypayLinq, the funds will be safe in iNetBet, and their retrieval will then be subject to the policy governing the situation where the deposit method is not available for withdrawal.

If things are left too late, it will be a matter of trying to get a response from MyPayLinq as all operators will have dropped them as a deposit option.

The OP already said they can't do this ?

 

[Nifty29]

It has been evident that there is some kind of issue with MyPayLinq for a while, and this has made players wary of using them.

Well I've found nothing on Google, and very little here other than casinos removing it as a payment option, which might be done for a variety of reasons.

One would think the net would be full of players waiting for their cash, but it is not the case. So, I'm not sure what your information is or where you obtained it.

I notice you said this in another thread:

They (Inetbet) now bear full responsibilty if mypaylinq lose your money, and will be expected to make good any loss.

Nonsense.

It is not the casino's responsibility to make good on losses that were not related to their business. It is MPQ that needs to resolve it and pay the player their money.

By extension, you're saying that if Inetbet sent a bankwire to a player in Cyprus, and it caused that player's bank account to exceed $100,000 (at which point the government confiscates/steals 40%), then Inetbet should compensate the player for his losses. It's ridiculous! It follows the same logic though. Or, how about if Inetbet issues a cheque, and someone steals it from the player on their way to the bank and somehow manages to cash it? (It has happened in the past). Do Inetbet then have to send another cheque to cover what was stolen? Of course not!

Your statement is just silly.

 

[emily_hanson]

Hi to everyone

I would firstly like to clarify a couple of points that certain posters are expressing.

Firstly the OP made no different requests for this withdrawal other than to MyPayLinq, he was not ‘forced’ to withdraw via this method, most of his deposits were received through MyPayLinq and his previous (to this one) withdrawal was to MyPayLinq.

The MyPayLinq withdrawal request was his first and only for this particular withdrawal.

His request was made on 1/12/2013 at 4:26:27 PM and was settled on 1/13/2013 at 2:55:57 AM.

We at this time had experienced no problems at all with MyPayLinq.

We did not hear anything from the OP until the 5th of March so we had no reason to suspect anything was amiss, as we assumed all was as it should be, and as I alluded were not aware of any issues. (I would also confirm there are no other problems we are aware of at this time, other than communication or lack of it).

All that said, we are very mindful of the OPs problem and have been, and are continuing to endeavour to get this resolved as a matter of priority.

At this time we cannot seem to get a straight answer as to why his account is being ignored, we do not like to see any of our players out of pocket and will follow this through to hopefully his satisfaction by escalating the problem to a higher level at MyPayLinq.

It is not helpful to anyone, be it the online community at C/M or the Casinos for incorrect information to be posted to enflame a situation.

This becomes even more negative and harmful when distorted/incorrect facts or unsubstantiated opinions are posted up as being unquestionable irrefutable facts by well respected long standing posters. It really does not help.

There are always two sides to every situation and an opinion can be made when balanced and clear facts are made known.

My best to everyone and have a great weekend.

Emily
iNetBet

 

[katodog]

Let me clarify something. I looked in MY MPL history. My last deposit was 12/22/12. I used them numerous times before that. At some after that when I went to deposit I get this message :You are not enabled for credit card deposits.
They want docs etc...which Btw I had been verified up to this point ..no problem. I figured screw them anyway since my C/C worked at inetbet and I didn't use MPL for anyone else. So no loss for me. When I cashed out at Inetbet I swear I did not choose them as a cash out option although inetbet says I did. Note: there was another thread here where somebody had the same thing happen to them and insisted they did not choose MPL if I remember right, they ended up redepositing in inetbet and played the money until it was gone. So I had no reason to cash out through MPL knowing I couldn't even deposit with them anymore for some unknown reason. I am pretty sure inetbet switched my cash out request to MPL . Of course I can't prove this and there is a tiny possibilty I accidentally did. I can't prove that either. Bottom line is I was a verified customer of MPL, I used them many times until 12/22/12 until I discovered I couldn't deposit there anymore. I used c/c direct to inetbet after that. Regardless, I have no bad history with any casino or processor, so what gives?

 

[Nifty29]

Let me clarify something. I looked in MY MPL history. My last deposit was 12/22/12. I used them numerous times before that. At some after that when I went to deposit I get this message :You are not enabled for credit card deposits.
They want docs etc...which Btw I had been verified up to this point ..no problem. I figured screw them anyway since my C/C worked at inetbet and I didn't use MPL for anyone else. So no loss for me. When I cashed out at Inetbet I swear I did not choose them as a cash out option although inetbet says I did. Note: there was another thread here where somebody had the same thing happen to them and insisted they did not choose MPL if I remember right, they ended up redepositing in inetbet and played the money until it was gone. So I had no reason to cash out through MPL knowing I couldn't even deposit with them anymore for some unknown reason. I am pretty sure inetbet switched my cash out request to MPL . Of course I can't prove this and there is a tiny possibilty I accidentally did. I can't prove that either. Bottom line is I was a verified customer of MPL, I used them many times until 12/22/12 until I discovered I couldn't deposit there anymore. I used c/c direct to inetbet after that. Regardless, I have no bad history with any casino or processor, so what gives?

Well, it would appear that you and Inetbet are at odds over the facts.

Inb say you deposited via MPL, and not by CC. Maybe it was an error on their part, so let's assume (until Emily can clarify further) that you DID deposit via CC the last time.

Problem is, it doesn't matter. The RTG cashier system shows EVERY event that occurs on your account. If you originally selected "cheque" as an option, and Inb changed it themselves to MPL, then the cashier would show:

1. Your wd request via cheque
2. A declined wd request via cheque
3. A wd request via MPL
4. A processed wd via MPL.

Now, all we need is a screenie of the history on that date, or a copy/paste, and the issue is settled. If it doesn't show a cheque request and cheque decline, then you DID request a MPL wd yourself after all. If it DOES show what I stated above, then Inb have some explaining to do, since they have stated to the contrary.

The only other possibility is that Inb somehow erased your original request and the decline entries to "cover their tracks" or some other equally ridiculous reason. If you do think this, then you had better PAB right away, as you would be accusing an accredited casino of outright lying to the membership, and to you.

I suspect the end result will be that YOU requested the MPL withdrawal yourself, so the couple of members suggesting (nonsensically) that Inb are somehow "responsible" or "liable" for the whole MPL non-payment issue will have lost any possible grounds to suggest it any further.

You're asking about "what gives" with your CC not being accepted at MPL and your good history etc....all in the wrong place to the wrong people. Inb have no horse in that race whatsoever.

FWIW, I suggest that you actually get off your hiney and actually DO some concrete things to get your money from MPL, instead of making it about Inb and what you allege they did or didn't do at their end. If I sound a little annoyed, it is because it seems everyone else except you is actually proactively thinking of solutions and ways forward to get MPL to pay. You should have done all of this ages ago. One or two emails is not even trying IMO.

I agree with Emily....there are too many people making assumptions, like calling for the casino to pay up based on...well..nothing except they think casinos should be responsible for everything that happens when there is a problem. It takes two to tango, and Inb has bitten the rose and danced quite enough.

 

[katodog]

Well, it would appear that you and Inetbet are at odds over the facts.

Inb say you deposited via MPL, and not by CC. Maybe it was an error on their part, so let's assume (until Emily can clarify further) that you DID deposit via CC the last time.

Problem is, it doesn't matter. The RTG cashier system shows EVERY event that occurs on your account. If you originally selected "cheque" as an option, and Inb changed it themselves to MPL, then the cashier would show:

1. Your wd request via cheque
2. A declined wd request via cheque
3. A wd request via MPL
4. A processed wd via MPL.

Now, all we need is a screenie of the history on that date, or a copy/paste, and the issue is settled. If it doesn't show a cheque request and cheque decline, then you DID request a MPL wd yourself after all. If it DOES show what I stated above, then Inb have some explaining to do, since they have stated to the contrary.

The only other possibility is that Inb somehow erased your original request and the decline entries to "cover their tracks" or some other equally ridiculous reason. If you do think this, then you had better PAB right away, as you would be accusing an accredited casino of outright lying to the membership, and to you.

I suspect the end result will be that YOU requested the MPL withdrawal yourself, so the couple of members suggesting (nonsensically) that Inb are somehow "responsible" or "liable" for the whole MPL non-payment issue will have lost any possible grounds to suggest it any further.

You're asking about "what gives" with your CC not being accepted at MPL and your good history etc....all in the wrong place to the wrong people. Inb have no horse in that race whatsoever.

FWIW, I suggest that you actually get off your hiney and actually DO some concrete things to get your money from MPL, instead of making it about Inb and what you allege they did or didn't do at their end. If I sound a little annoyed, it is because it seems everyone else except you is actually proactively thinking of solutions and ways forward to get MPL to pay. You should have done all of this ages ago. One or two emails is not even trying IMO.

I agree with Emily....there are too many people making assumptions, like calling for the casino to pay up based on...well..nothing except they think casinos should be responsible for everything that happens when there is a problem. It takes two to tango, and Inb has bitten the rose and danced quite enough.

Wow, ok...I actually emailed MPL many many times using at least 2 different methods!! Get off my heiney????? What else can I do if MPL will not reply? Where can I go? I am not blaming inetbet. They seemed to have tried on my behalf. I am looking for help because it seems my only option is to redeposit the money and lose it or cash it out, Inetbet has stated they will just use MPL again! So where am I going????????

 

[Borgie]

Wow, ok...I actually emailed MPL many many times using at least 2 different methods!! Get off my heiney????? What else can I do if MPL will not reply? Where can I go? I am not blaming inetbet. They seemed to have tried on my behalf. I am looking for help because it seems my only option is to redeposit the money and lose it or cash it out, Inetbet has stated they will just use MPL gain! So where am I going????????

Sorry is MPWQ now owned by GPN (Global Process Netwok) - from googling it would seem so - if so they have contact telephone numbers on their website.

 

[katodog]

Hi to everyone

I would firstly like to clarify a couple of points that certain posters are expressing.

Firstly the OP made no different requests for this withdrawal other than to MyPayLinq, he was not ‘forced’ to withdraw via this method, most of his deposits were received through MyPayLinq and his previous (to this one) withdrawal was to MyPayLinq.

The MyPayLinq withdrawal request was his first and only for this particular withdrawal.

His request was made on 1/12/2013 at 4:26:27 PM and was settled on 1/13/2013 at 2:55:57 AM.

We at this time had experienced no problems at all with MyPayLinq.

We did not hear anything from the OP until the 5th of March so we had no reason to suspect anything was amiss, as we assumed all was as it should be, and as I alluded were not aware of any issues. (I would also confirm there are no other problems we are aware of at this time, other than communication or lack of it).

All that said, we are very mindful of the OPs problem and have been, and are continuing to endeavour to get this resolved as a matter of priority.

At this time we cannot seem to get a straight answer as to why his account is being ignored, we do not like to see any of our players out of pocket and will follow this through to hopefully his satisfaction by escalating the problem to a higher level at MyPayLinq.

It is not helpful to anyone, be it the online community at C/M or the Casinos for incorrect information to be posted to enflame a situation.

This becomes even more negative and harmful when distorted/incorrect facts or unsubstantiated opinions are posted up as being unquestionable irrefutable facts by well respected long standing posters. It really does not help.

There are always two sides to every situation and an opinion can be made when balanced and clear facts are made known.

My best to everyone and have a great weekend.

Emily
iNetBet

Sorry Emily I didn't see your reply until now. Of course I didn't contact you guys until later because I know it wasn't an inetbet issue. I was trying on my own to get hold of MPL. I only came to you because MPL was not replying to emails and messages. After they verified my docs for cashout I gave it 30 days because thats what I read somewhere.I read it took about 30 days to get the funds. Only after the 30 days I decided to seek your help. I appreciate all you are doing for me and hope this can get resolved. As far as cashing out via MPL. In my mind I requested check. i am quite sure but not 100 percent so it looks as I appeared to blame Inetbet for switching my method and I apologize. It was just at the time I was so sure I chose check. If I did not choose that then it is my mistake but I certainly wouldn't have chosen MPL on purpose since I couldn't deposit with them anyways and had no experience/confidence in cashing out through them.

Thank You

 

[vinylweatherman]

Hi to everyone

I would firstly like to clarify a couple of points that certain posters are expressing.

Firstly the OP made no different requests for this withdrawal other than to MyPayLinq, he was not ‘forced’ to withdraw via this method, most of his deposits were received through MyPayLinq and his previous (to this one) withdrawal was to MyPayLinq.

The MyPayLinq withdrawal request was his first and only for this particular withdrawal.

His request was made on 1/12/2013 at 4:26:27 PM and was settled on 1/13/2013 at 2:55:57 AM.

We at this time had experienced no problems at all with MyPayLinq.

We did not hear anything from the OP until the 5th of March so we had no reason to suspect anything was amiss, as we assumed all was as it should be, and as I alluded were not aware of any issues. (I would also confirm there are no other problems we are aware of at this time, other than communication or lack of it).

All that said, we are very mindful of the OPs problem and have been, and are continuing to endeavour to get this resolved as a matter of priority.

At this time we cannot seem to get a straight answer as to why his account is being ignored, we do not like to see any of our players out of pocket and will follow this through to hopefully his satisfaction by escalating the problem to a higher level at MyPayLinq.

It is not helpful to anyone, be it the online community at C/M or the Casinos for incorrect information to be posted to enflame a situation.

This becomes even more negative and harmful when distorted/incorrect facts or unsubstantiated opinions are posted up as being unquestionable irrefutable facts by well respected long standing posters. It really does not help.

There are always two sides to every situation and an opinion can be made when balanced and clear facts are made known.

My best to everyone and have a great weekend.

Emily
iNetBet

After the EWX issue, US players do not trust the industry. It turned out that operators knew damn well what was going on, yet lied to players that they didn't know anything more than players, which was "technical issues". By the time the facts emerged, it was too late. Those players who acted on rumour and got their money out of EWX and into a casino, any casino, didn't lose a cent. Those that waited till the full facts emerged lost everything. Now, every time things look odd with an eWallet, especially a US facing one, the best bet for players is to clear out their balances and put the money into a casino, and leave it there until the situation becomes clear.

There have been other players asking about MypayLinq due to some odd and worrying things happening to them, and now we seem to have operators quietly dropping it as an option.

OK Pay, also causing concern for some players, has now admitted that they have been throttled by the situation in Cyprus, and cannot offer customers full access to their funds at this time. MyPayLinq are likely to be affected too, they just haven't released any information about it yet.

It already seems too late for players to get out of OK Pay, but at present there is no known general problem with MyPayLinq, despite what players are experiencing.

At present, players are being asked to gamble on there not being a bigger issue at MyPayLinq. Those that accept the risk will carry on as before, but those who want to play safe may want to clear out their MyPayLinq until the situation is clarified.

MyPayLinq are making matters worse by refusing to communicate properly, it looks like they have something to hide.

This alone should be ringing a few alarm bells given how unstable the situation is for US players.

 

[katodog]

It now appears mypaylinq has disappeared. At least for today. The website is down and won't come up. Possibly the end of them or a glitch?