Who is responsible? Inetbet or Mypaylinq? 2 months and no payment

[katodog]

Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them
All my emails after that are unanswered. I had been back and forth with inetbet telling them I haven't been paid still and they said they will contact Mypaylinq on my behalf. Well, they supposedly did this for me at least twice maybe more and no answer. I even asked inetbet if I cancel the withdraw from Mypalinq and put it back in the casino and cashout some other way but that was just answered with "This hasn't happened to anybody else, we will see if we can contact mypaylinq on your behalf". Well, still nothing.

Here is where I feel squeezed: If I cancel the Mypaylinq request and re-deposit it in Inetbet and play a bit (risking my winnings) and cashout, I will end up in the same boat. Not getting paid! I am caught between a rock and a hard place! Then I wonder if Inetbet ever breaks ties with Mypaylinq, then I am really in trouble. Who is responsible here? The amount of money is $850. I know of one member here that was in the same boat and just cancelled and re-deposited and lost it. I refuse to do that

Please help.

 

[chuchu59]

This is frustrating but you shouldn't ask for the funds to be placed back into your account. As for the possibility of MyPaylinq severing ties with Inet it will then be their problem not yours' They still need to pay you though it could be a long and cumbersome process. Exercise some patience.

 

[katodog]

This is frustrating but you shouldn't ask for the funds to be placed back into your account. As for the possibility of MyPaylinq severing ties with Inet it will then be their problem not yours' They still need to pay you though it could be a long and cumbersome process. Exercise some patience.

Thanks Chuchu. I have been patient, didn't panic and didn't get mad for 2 months. But when Mypaylinq will not answer, I have to worry.

 

[mrmark21]

Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them
All my emails after that are unanswered. I had been back and forth with inetbet telling them I haven't been paid still and they said they will contact Mypaylinq on my behalf. Well, they supposedly did this for me at least twice maybe more and no answer. I even asked inetbet if I cancel the withdraw from Mypalinq and put it back in the casino and cashout some other way but that was just answered with "This hasn't happened to anybody else, we will see if we can contact mypaylinq on your behalf". Well, still nothing.

Here is where I feel squeezed: If I cancel the Mypaylinq request and re-deposit it in Inetbet and play a bit (risking my winnings) and cashout, I will end up in the same boat. Not getting paid! I am caught between a rock and a hard place! Then I wonder if Inetbet ever breaks ties with Mypaylinq, then I am really in trouble. Who is responsible here? The amount of money is $850. I know of one member here that was in the same boat and just cancelled and re-deposited and lost it. I refuse to do that

Please help.

What I don't understand though is didn't you request a check for you're cashout?

P.s. Inetbet is the only RTG casino I'll play at and even then I'm behind so congrats on the withdrawal

 

[katodog]

What I don't understand though is didn't you request a check for you're cashout?

P.s. Inetbet is the only RTG casino I'll play at and even then I'm behind so congrats on the withdrawal

Thank you. I did request a check and that what makes it even worse.

 

[mrmark21]

Thank you. I did request a check and that what makes it even worse.

Then why didn't they issue the withdrawal through a cheque?

Try not to worry too much as they are an accredited casino here. The whole thing just sounds like a hassle that could have easily been prevented from the casino's side.

 

[katodog]

Then why didn't they issue the withdrawal through a cheque?

Try not to worry too much as they are an accredited casino here. The whole thing just sounds like a hassle that could have easily been prevented from the casino's side.

I really started liking Inetbet and enjoyed playing there. I have nothing against them. I would continue to deposit but I have to wait to see if I get paid and they need to assure me that if I ever cashout again that I do not have to go through Mypaylinq. It's not Inetbet I am worried about. it's mypaylinq.

 

[mrmark21]

I really started liking Inetbet and enjoyed playing there. I have nothing against them. I would continue to deposit but I have to wait to see if I get paid and they need to assure me that if I ever cashout again that I do not have to go through Mypaylinq. It's not Inetbet I am worried about. it's mypaylinq.

Yeah I like them too... I'd like them even more if I could get a cashout though

 

[bigjohn]

In the end I always feel like it is the Casinos responsibility to see to it that you get paid in a way that you can access it.

I believe they will get it sorted out for you but if you feel like you are going nowhere with support I would not hesitate to PM the rep here, they always say they are here to help.

 

[vinylweatherman]

It seems MyPayLinq are in trouble. There have been other complaints similar to this.

I think the money is safer in a casino than in MyPayLinq, but the problem is that you would have to sit tight until MypayLinq sever ties, else the casino will insist on sending any withdrawal back there. If the money is in the casino when MyPayLinq ties are severed, it is the casino's responsibilty to pay, however, if the money gets stuck in MypayLinq, it is no longer the casino's responsibility, and if MypayLinq simply ignore customers when they start asking for their money, it looks like there are some issues, possibly serious ones, that MypayLinq are keen to keep hidden for as long as possible.

MyPayLinq may have temporarily lost it's partner processor, but it could be something more serious like having lost a chunk of money to the processor.

 

[katodog]

It seems MyPayLinq are in trouble. There have been other complaints similar to this.

I think the money is safer in a casino than in MyPayLinq, but the problem is that you would have to sit tight until MypayLinq sever ties, else the casino will insist on sending any withdrawal back there. If the money is in the casino when MyPayLinq ties are severed, it is the casino's responsibilty to pay, however, if the money gets stuck in MypayLinq, it is no longer the casino's responsibility, and if MypayLinq simply ignore customers when they start asking for their money, it looks like there are some issues, possibly serious ones, that MypayLinq are keen to keep hidden for as long as possible.

MyPayLinq may have temporarily lost it's partner processor, but it could be something more serious like having lost a chunk of money to the processor.

I totally agree with this but please correct me if I am wrong. If I cancel my withdrawl from MP and deposit it to inetbet and leave it there, I do not think I can cash it out at a later date because that would be like depositing and then cashing out without playing anything. I will almost be forced to play anyway unless Inetbet agrees to let me do that.

 

[just play]

Please PM Emily, if you haven't already, and ask her any questions you may have.

https://www.casinomeister.com/forums/members/

 

[vinylweatherman]

I totally agree with this but please correct me if I am wrong. If I cancel my withdrawl from MP and deposit it to inetbet and leave it there, I do not think I can cash it out at a later date because that would be like depositing and then cashing out without playing anything. I will almost be forced to play anyway unless Inetbet agrees to let me do that.

You could argue that you had to put it back because iNetBet sent it to a place from where you couldn't withdraw it, and that because MyPayLinq are not letting you withdraw nor are responding to queries, you feel your money could vanish if left there.

There is a rule that a deposit should be played at least 1x through in many casinos (iNetBet may specify this, or a different, figure in the general terms), and so long as you do this, you are not breaking any rules. Even if you don't play the deposit, many casinos tend to levy a fee to cover their own processing fees as they haven't had a chance to win money through play.

The important thing though is that you would have to sit tight until MyPayLinq started answering queries and processing withdrawals, or went under, as until then, any withdrawal would mean the funds going back to MyPayLinq.

A few players were up in arms just before EWX vanished with the money. Some casinos were still sending withdrawals back there even though they knew full well that there was a SERIOUS problem that made them an unsafe place to send money.

It turned out to be even worse, as some operators knew EXACTLY what was going on, and that EWX was lying to customers with money tied up, but by keeping what they knew from players, large sums of money were lost by players who relied on the bullshit being released to them about their money being safe, and a mere "technical issue" being the problem.

Had players known what operators knew, they could have salvaged much of their money either by depositing it into a reliable casino, or leaving it in a casino rather than withdrawing it to EWX.

This EWX incident is why I think money is safer back in inetBet than sitting around in MyPayLinq who appear to have their own "technical issues" in processing withdrawals and dealing with customer queries.

 

[just play]

Katodog any news?

 

[lettingyouknow]

cancel the w/d with mypaylinq

I would deposit it back into inetbet in a minute, I had a w/d at mypaylinq they told me it would take a month to get it to western union, and only in increments of $500.

 

[katodog]

Katodog any news?[/QUOTE

Nope. Inetbet said once again they will contact mypaylinq on my behalf. That was probably a week ago. Still nothing.

 

[cpdnd31]

To be safe I would get the money out of MPQ- Put it back into Inetbet- You can argue with them after, but at least you will have your money somewhere safer.

 

[alfred666]

Maybe the following could be a way out of this for you?

- cancel your withdrawal at MPL
- redeposit into inetbet
- gamble a bit, i.e. rollover 1x (just for good measures), but set youself a strict limit where to stop (and adhere to it!!)
- ask MPL to close your account (assuming you have no descire to use them in future anyway after this experience)
- verify that your MPL account is inaccessible
- request a new withdrawal from inetbet through your preferred option (possibly letting them know that your MPL account is closed now)

 

[katodog]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

 

[anniemac]

I would PAB. Casinos tout these withdrawal options, knowing that there is a problem. The casinos keep offering these options and then when the players get screwed by them, they go "Not my problem".

Put the money back into InetBet, PAB and let MaxD find out why this accredited casino won't work with a player when there is a known problem.

I would have been caught in the Quicktender shutdown if it hadn't been for a knowledgeable CS.

 

[Mousey]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

This has gone on far too long. Please send Maxd a PM - along with a link to this thread - and ask if you can still file a PAB. And if he will accept it, please do so.

 

[Nifty29]

Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means

Its been 3 months and going nowhere. Looks looks like I got robbed.

Ultimately, once the casino has paid your withdrawal, and the funds have been successfully delivered to your ewallet, then IMO it is the end of their responsibility to you in regards to that withdrawal. For example... say they sent you a payment to ABC Ewallet, a method which you normally use to deposit and normally then withdraw from to your bank account. Your funds arrive at ABC Ewallet, but when you go to withdraw your funds via wire, you discover that ABC have ceased bankwires to bank accounts in your country (or some other new restriction), and there is no other method available for you to get your cash. Who is responsible for getting your cash into your hands? ABC Ewallet. The casino has done everything possible to pay your money.

Let's change it a little, and say that ABC did send your wire as normal, but your bank froze your account pending an investigation, and you are told it may be up to 6 months before you get paid. Who is responsible for getting the cash into your hands? The bank. ABC have done everything possible to pay your money.

(Before anyone in particular says "Banks don't do that" or "Ewallets don't do that" etc....these are off the top of the head examples meant to convey a train of thought).

It would appear that Inetbet have:

1. Processed your withdrawal to your last deposit method, as per their policy (and many casinos have this policy)

2. Actually transferred the funds to MPL.

3. Followed up with MPL on your behalf regarding a transaction that isn't even theirs to follow up i.e. your withdrawal from MPL.

4. Informed you that they cannot get a response from MPL either.

I have to say that IMO they have done everything possible and then some to assist you.

The issue you have is with MPL, and not with Inetbet.

Under most circumstances, I would think the casino would allow you to re-deposit and withdraw via other means. However, since it appears that MPL have gone AWOL and/or are not dealing with your issue, Inetbet may be concerned, and rightly so, that if you did transfer the funds back to them, THEY might not actually receive them. After all, if MPL goes under, it will be THEIR cash going down the toilet and not yours, since you will have sent it back and they will have paid you via another method i.e. they could be out of pocket for the full amount of your re-deposit.

If it were Neteller you were having withdrawal issues with, and you wanted to send it back and withdraw again to Skrill etc, I'm sure they would do it, but I don't think it is reasonable to expect an operator to take on risk that is, essentially, not their responsibility.

It sucks, and I feel really bad for you, but IMO it is something you will have to work out with MPL, unless Inetbet can find a risk-free method to sort it all out, which I'm sure they will/would if they could.

I'm scratching my head to see how a PAB could be filed against any entity besides MPL. Inetbet has done absolutely nothing wrong that I can see.

We should also consider the possibility that there is an issue with katodog's MPL account. I'm not saying there is, but if other players are being paid just fine (as inetbet and other players here have stated), then what makes the OP's account special?

 

[katodog]

Ultimately, once the casino has paid your withdrawal, and the funds have been successfully delivered to your ewallet, then IMO it is the end of their responsibility to you in regards to that withdrawal. For example... say they sent you a payment to ABC Ewallet, a method which you normally use to deposit and normally then withdraw from to your bank account. Your funds arrive at ABC Ewallet, but when you go to withdraw your funds via wire, you discover that ABC have ceased bankwires to bank accounts in your country (or some other new restriction), and there is no other method available for you to get your cash. Who is responsible for getting your cash into your hands? ABC Ewallet. The casino has done everything possible to pay your money.

Let's change it a little, and say that ABC did send your wire as normal, but your bank froze your account pending an investigation, and you are told it may be up to 6 months before you get paid. Who is responsible for getting the cash into your hands? The bank. ABC have done everything possible to pay your money.

(Before anyone in particular says "Banks don't do that" or "Ewallets don't do that" etc....these are off the top of the head examples meant to convey a train of thought).

It would appear that Inetbet have:

1. Processed your withdrawal to your last deposit method, as per their policy (and many casinos have this policy)

2. Actually transferred the funds to MPL.

3. Followed up with MPL on your behalf regarding a transaction that isn't even theirs to follow up i.e. your withdrawal from MPL.

4. Informed you that they cannot get a response from MPL either.

I have to say that IMO they have done everything possible and then some to assist you.

The issue you have is with MPL, and not with Inetbet.

Under most circumstances, I would think the casino would allow you to re-deposit and withdraw via other means. However, since it appears that MPL have gone AWOL and/or are not dealing with your issue, Inetbet may be concerned, and rightly so, that if you did transfer the funds back to them, THEY might not actually receive them. After all, if MPL goes under, it will be THEIR cash going down the toilet and not yours, since you will have sent it back and they will have paid you via another method i.e. they could be out of pocket for the full amount of your re-deposit.

If it were Neteller you were having withdrawal issues with, and you wanted to send it back and withdraw again to Skrill etc, I'm sure they would do it, but I don't think it is reasonable to expect an operator to take on risk that is, essentially, not their responsibility.

It sucks, and I feel really bad for you, but IMO it is something you will have to work out with MPL, unless Inetbet can find a risk-free method to sort it all out, which I'm sure they will/would if they could.

Yeah, I agree but MPL will not reply so I guess tha'ts that.

 

[Nifty29]

Yeah, I agree but MPL will not reply so I guess tha'ts that.

Have you tried different email addys?

What does your account statement say? "Pending" or something like that?

I've had a google, and I don't see anyone else with MPL issues.

Maybe another MPL customer here at CM can forward an email on your behalf?

I'm not sure Max handles PABs for ewallets.

 

[katodog]

Have you tried different email addys?

What does your account statement say? "Pending" or something like that?

I've had a google, and I don't see anyone else with MPL issues.

Maybe another MPL customer here at CM can forward an email on your behalf?

I'm not sure Max handles PABs for ewallets.

It says "pending". I tried 2 different emails, one of them is the internal email on their site. The only reply I ever got was back in January saying they received my docs.