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Who is responsible? Inetbet or Mypaylinq? 2 months and no payment

Discussion in 'Payment Processing Issues' started by katodog, Mar 19, 2013.

    Mar 19, 2013
  1. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    Please help. Any advice is welcomed. On Jan.13th I cashed out From Inetbet. (Been depositing with C/C because mypaylinq stopped working for me) I requested a check for my cashout. Inet cleared the money quickly, however they sent it through mypaylinq, Ok fine...so I request my withdrawal from them. I didn't realize mypaylinq had internal mail on the site and I found it by accident requesting some verification. I sent it right away. They actually sent me an email back thanking me for docs. That was the last I heard from them :mad:
    All my emails after that are unanswered. I had been back and forth with inetbet telling them I haven't been paid still and they said they will contact Mypaylinq on my behalf. Well, they supposedly did this for me at least twice maybe more and no answer. I even asked inetbet if I cancel the withdraw from Mypalinq and put it back in the casino and cashout some other way but that was just answered with "This hasn't happened to anybody else, we will see if we can contact mypaylinq on your behalf". Well, still nothing.

    Here is where I feel squeezed: If I cancel the Mypaylinq request and re-deposit it in Inetbet and play a bit (risking my winnings) and cashout, I will end up in the same boat. Not getting paid! I am caught between a rock and a hard place! Then I wonder if Inetbet ever breaks ties with Mypaylinq, then I am really in trouble. Who is responsible here? The amount of money is $850. I know of one member here that was in the same boat and just cancelled and re-deposited and lost it. I refuse to do that :mad:

    Please help.
     
  2. Mar 20, 2013
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    This is frustrating but you shouldn't ask for the funds to be placed back into your account. As for the possibility of MyPaylinq severing ties with Inet it will then be their problem not yours' They still need to pay you though it could be a long and cumbersome process. Exercise some patience.
     
  4. Mar 20, 2013
  5. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    Thanks Chuchu. I have been patient, didn't panic and didn't get mad for 2 months. But when Mypaylinq will not answer, I have to worry. :(
     
  6. Mar 20, 2013
  7. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    What I don't understand though is didn't you request a check for you're cashout?

    P.s. Inetbet is the only RTG casino I'll play at and even then I'm behind so congrats on the withdrawal :)
     
  8. Mar 20, 2013
  9. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    Thank you. I did request a check and that what makes it even worse.
     
  10. Mar 20, 2013
  11. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Then why didn't they issue the withdrawal through a cheque?

    Try not to worry too much as they are an accredited casino here. The whole thing just sounds like a hassle that could have easily been prevented from the casino's side.
     
  12. Mar 20, 2013
  13. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    I really started liking Inetbet and enjoyed playing there. I have nothing against them. I would continue to deposit but I have to wait to see if I get paid and they need to assure me that if I ever cashout again that I do not have to go through Mypaylinq. It's not Inetbet I am worried about. it's mypaylinq.
     
  14. Mar 20, 2013
  15. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Yeah I like them too... I'd like them even more if I could get a cashout though ;)
     
  16. Mar 20, 2013
  17. bigjohn

    bigjohn Meister Member MM PABnoaccred

    Occupation:
    Swimming Pool Serviceman
    Location:
    Northeast Coastal USA
    In the end I always feel like it is the Casinos responsibility to see to it that you get paid in a way that you can access it.

    I believe they will get it sorted out for you but if you feel like you are going nowhere with support I would not hesitate to PM the rep here, they always say they are here to help.
     
    1 person likes this.
  18. Mar 20, 2013
  19. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    It seems MyPayLinq are in trouble. There have been other complaints similar to this.

    I think the money is safer in a casino than in MyPayLinq, but the problem is that you would have to sit tight until MypayLinq sever ties, else the casino will insist on sending any withdrawal back there. If the money is in the casino when MyPayLinq ties are severed, it is the casino's responsibilty to pay, however, if the money gets stuck in MypayLinq, it is no longer the casino's responsibility, and if MypayLinq simply ignore customers when they start asking for their money, it looks like there are some issues, possibly serious ones, that MypayLinq are keen to keep hidden for as long as possible.

    MyPayLinq may have temporarily lost it's partner processor, but it could be something more serious like having lost a chunk of money to the processor.
     
    1 person likes this.
  20. Mar 20, 2013
  21. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    I totally agree with this but please correct me if I am wrong. If I cancel my withdrawl from MP and deposit it to inetbet and leave it there, I do not think I can cash it out at a later date because that would be like depositing and then cashing out without playing anything. I will almost be forced to play anyway unless Inetbet agrees to let me do that.
     
  22. Mar 20, 2013
  23. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    1 person likes this.
  24. Mar 23, 2013
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    You could argue that you had to put it back because iNetBet sent it to a place from where you couldn't withdraw it, and that because MyPayLinq are not letting you withdraw nor are responding to queries, you feel your money could vanish if left there.

    There is a rule that a deposit should be played at least 1x through in many casinos (iNetBet may specify this, or a different, figure in the general terms), and so long as you do this, you are not breaking any rules. Even if you don't play the deposit, many casinos tend to levy a fee to cover their own processing fees as they haven't had a chance to win money through play.

    The important thing though is that you would have to sit tight until MyPayLinq started answering queries and processing withdrawals, or went under, as until then, any withdrawal would mean the funds going back to MyPayLinq.

    A few players were up in arms just before EWX vanished with the money. Some casinos were still sending withdrawals back there even though they knew full well that there was a SERIOUS problem that made them an unsafe place to send money.

    It turned out to be even worse, as some operators knew EXACTLY what was going on, and that EWX was lying to customers with money tied up, but by keeping what they knew from players, large sums of money were lost by players who relied on the bullshit being released to them about their money being safe, and a mere "technical issue" being the problem.

    Had players known what operators knew, they could have salvaged much of their money either by depositing it into a reliable casino, or leaving it in a casino rather than withdrawing it to EWX.

    This EWX incident is why I think money is safer back in inetBet than sitting around in MyPayLinq who appear to have their own "technical issues" in processing withdrawals and dealing with customer queries.
     
    2 people like this.
  26. Mar 23, 2013
  27. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    Katodog any news?
     
  28. Mar 23, 2013
  29. lettingyouknow

    lettingyouknow Experienced Member

    Occupation:
    mtg banking
    Location:
    ocean
    cancel the w/d with mypaylinq

    I would deposit it back into inetbet in a minute, I had a w/d at mypaylinq they told me it would take a month to get it to western union, and only in increments of $500.
     
  30. Mar 27, 2013
  31. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
     
  32. Mar 27, 2013
  33. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    To be safe I would get the money out of MPQ- Put it back into Inetbet- You can argue with them after, but at least you will have your money somewhere safer.
     
  34. Apr 2, 2013
  35. alfred666

    alfred666 Experienced Member

    Occupation:
    consultant
    Location:
    online
    Maybe the following could be a way out of this for you?

    - cancel your withdrawal at MPL
    - redeposit into inetbet
    - gamble a bit, i.e. rollover 1x (just for good measures), but set youself a strict limit where to stop (and adhere to it!!)
    - ask MPL to close your account (assuming you have no descire to use them in future anyway after this experience)
    - verify that your MPL account is inaccessible
    - request a new withdrawal from inetbet through your preferred option (possibly letting them know that your MPL account is closed now)
     
    1 person likes this.
  36. Apr 17, 2013
  37. katodog

    katodog Experienced Member

    Occupation:
    manager
    Location:
    Rochester,NY
    Unfortunately I was just told I can't do that. Something about my most recent deposits were through Mypaylinq and all they would do is pay me through them. Also, they said I deposited more through my mypayling than I have withdrawn. Not sure what the hell that means :mad:

    Its been 3 months and going nowhere. Looks looks like I got robbed. :mad:
     
  38. Apr 17, 2013
  39. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I would PAB. Casinos tout these withdrawal options, knowing that there is a problem. The casinos keep offering these options and then when the players get screwed by them, they go "Not my problem".

    Put the money back into InetBet, PAB and let MaxD find out why this accredited casino won't work with a player when there is a known problem.

    I would have been caught in the Quicktender shutdown if it hadn't been for a knowledgeable CS.
     
    1 person likes this.

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