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Discussion in 'Casino Complaints - Non-Bonus Issues' started by wanda5, Mar 30, 2008.

Tags:
    Mar 30, 2008
  1. wanda5

    wanda5 Experienced Member

    Occupation:
    mom
    Location:
    lala land
    Can I just gripe about being double charged? Well i'm going to...I use one credit card that I can load to play with and I load as I go. SO last saturday I loaded $95 & deposited $94 in to Gaming Club and then today I loaded $75 & I got rejected when I tried to deposit $74! SO I went to my netspend statement and it said I was neg $20!!There is ANOTHER transaction that is trying to go through for another $95! I'm so glad I am doing the load as I go or I never would have caught this. But the real pisser now (that yall can relate to) is that I cant play! Kyle went out with the guys and i'm stuck home with nothing to do... I was all excited to play and they cant even try to fix it until Monday...such a bunch of crap and I just wanted to vent but also tell yall, WATCH YOUR FREAKIN STATEMENTS. I know it may not be the casinos fault so im not getting bitchy with them *yet. But its someone BESIDES me screwing up...so again, watch those statements. Good luck and have fun!
     
    1 person likes this.
  2. Mar 30, 2008
  3. GGW Laurie

    GGW Laurie Dormant account webmeister

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    welcome to the same sinking ship wanda:eek: we have the same issue going in another thread you may find useful ,annie posted it 3- dice- cc withdrawals, it may be of some help to you, good luck.....laurie
     
    1 person likes this.
  4. Mar 30, 2008
  5. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Seems like we all hit the iceberg with our titanic cards! Netspend blames 3Dice (the casino I used it at), and vice versa. Someone needs to provide us proof or this may be a rogue processor for whatever reason. I won't be reloading until the news gets better. I would think losing all the money would motivate them to fix this fast. What are they thinking??
     
    6 people like this.
  6. Mar 30, 2008
  7. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    You make a very good valid point there pacers about the Processor which in fact may or could be the case since they would definitely want to make "doubly sure"...no pun intended...that they do in fact do not get stiffed for the money or transaction fees due them...
     
    5 people like this.
  8. Mar 30, 2008
  9. hippo925

    hippo925 Dormant account

    Occupation:
    medical field
    Location:
    so cal
    do what i did.... cut up the card and sign up for a different one. :D
    (it's been going on for a looong time and i finally got sick of netspend!)
     
    1 person likes this.
  10. Mar 30, 2008
  11. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    Does Netspend allow you to have more than one card? If you request a card from their website, they ask for your social security #...I'm assuming they're going to ask for this when you go to activate a card purchased at a store as well.
     
  12. Mar 30, 2008
  13. wanda5

    wanda5 Experienced Member

    Occupation:
    mom
    Location:
    lala land
    One of the many things that freak me out about it is that its not like a week later a machine is going to randomly charge your card AGAIN. So someone would deliberately have to go in and charge it... right? I mean in my business if someone pays with a cc it gets charged and the transaction is over....even if you are declined, the transaction is OVER. Theres not a person negotiating on the other end. Scary chit going on.

    I appreciate yalls input and it really sux that this is obviously a big problem and not a new one. Who has time to do all the BS that comes along with SOMEONE ELSES "mistake" Yeah I look forward to scanning, faxing & corrsponding with these a-holes for hours just to get my own damn money back.
     
    1 person likes this.
  14. Mar 30, 2008
  15. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Netspend update

    Hey all, just got an email at my netspend online page. They tell me the reason the ghost charges haven't dropped off is because they are GAMBLING RELATED transactions. ummm, I don't get it??? The VISA sponsored company that takes in deposits with it's cards, but makes you wait awhile so they can fix their own FUps?!?! What the hell does gambling related activity have to do with them fixing bogus charges? This is becoming a major screw up for this card issuer. Talk about chasing your customers away! Somebody over at netspend or 3D needs to wake up and realize that this one will cost the bottom line terribly.
     
    3 people like this.
  16. Mar 30, 2008
  17. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Well if that is the case then it's the Processors fault for Coding the transaction as such...that's the only way that I know of that most credit card companies can pick up on the fact that it is Gambling Related, is by the way the Transaction is coded...
     
  18. Mar 30, 2008
  19. wanda5

    wanda5 Experienced Member

    Occupation:
    mom
    Location:
    lala land
    I am so tired I can hardly keep my eyes open but I am so not done with this subject. Hope you guys are around tomorrow.

    Rob if you are reading this ...I let my blonde show:rolleyes:...I was oblivious to what the hell you were talking about with the pm...got it, and added you. I'm off to bed gn!
     
    2 people like this.
  20. Mar 30, 2008
  21. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    I hope that's all it is Rob. I really hope they figure this out. It is an excellent option here in gambling impaired America, when it works right!! Come on Netspend, 3D, whoever, make it work again, we need this option!
     
  22. Mar 30, 2008
  23. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Yea man, I hope it does work out OK for all of you guys that use the Netspend option....:thumbsup:
     
  24. Mar 30, 2008
  25. AuntieIdiot

    AuntieIdiot Meister Member

    Occupation:
    head chef and chief bottle washer
    Location:
    land of forbidden gambling
    My Netspend account is also showing a negative balance. (I haven't made any deposits at 3 Dice.) Every deposit that I have made using my Netspend card is showing up twice. It shows as "POSTED" and it stills shows as "PENDING" at the same time. This has been going on for over a week now. These deposits were at a group of MG casinos and an RTG casino. IMO its not the casinos fault, it is something with Netspend. Netspend tries to say that the merchants are double charging...or that the second charge will drop off in a week or so. In the meantime, the card is useless with a negative balance. I think it is time to cut up this card and find a new way to play or don't play. Who knows, maybe Netspend figures that they can double charge us for our transactions cuz we're too afraid to question these charges and they can make some easy bucks...hmmm...now that is an interesting thought.
     
    3 people like this.
  26. Mar 30, 2008
  27. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Well Netspend is partly owned by Capital One, and anybody that has ever dealt with Capital One knows how they like to Fee your ass off...but I still think this may be a common denominator problem between the processor(s) and Netspend...
     
    1 person likes this.
  28. Mar 30, 2008
  29. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    I agree Rob. It doesn't seem like an isolated thing with just 3Dice, but everywhere the same. The way this is going, I could almost mail a paper check and have it clear before netspend would release my funds. Too bad.
     
    1 person likes this.
  30. Mar 30, 2008
  31. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Yea, you're right pacers and the paper check would most likely clear as soon or before the extra charges dropped off the Netspend card...that's definitely some crazy shite going on with those cards...:rolleyes:
     
  32. Mar 30, 2008
  33. 3Dice

    3Dice I-Gaming Industry Representative

    Occupation:
    -
    Location:
    -
    Hi Guys,

    Just for everyone's reference, this problem is not at all limited to our sector, here are some references mentioning exactly the same things happening at gas-stations, internet service providers and even ATM machines (guess the helpdesk would tell you the bank double charged !).

    You must register/login in order to see the link.

    You must register/login in order to see the link.

    In a way, it's good that the complaints and double charges are not just limited to our sector. (surely they are the vendors mistake, the fact that it only happens with netspend is simply astronomical coincidence). When you do go through the trouble of calling them, and they start playing the blame game, be sure to get the reference numbers of the transactions in question so that at least there's something that can be verified by the vendor.

    Of course, you could always try to go You must register/login in order to see the link., but at the end of the day it'll be their techs that need to fix this issue.

    Kindest Regards,

    Enzo
     
    8 people like this.
  34. Mar 30, 2008
  35. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Thanks for that informative and enlightening post there Enzo...seems as though Netspend is basically just a crock of shite, after reading all the other website boards and I had already read a couple the other day and found out that Capital One is part owner there, so in my opinion that even makes it worse if you have ever had to deal with them !!! :rolleyes:
     
    1 person likes this.
  36. Mar 30, 2008
  37. wanda5

    wanda5 Experienced Member

    Occupation:
    mom
    Location:
    lala land


    omg...so its like "punishment" ?? HA! thats a crock of crap! Maybe they are thinking we might be too afraid to dispute it!? ...ok i'm still waking up. I need a coffee injection.
     
  38. Mar 30, 2008
  39. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    I was just about to ask if anyone has been double charged for 'regular' run of the mill transactions (grocery, drug store, online shopping, etc.)?
     

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