Spanky619
Dormant account
- Joined
- Jul 9, 2009
- Location
- Sunshine State
Here is my experence at pamper casino,after several deposits,with the 2777% slot promo, I felt like I was close to meeting the wagering requirements,the only way I can check is to go through customer service,in which they state they take care of there customers like no other place,so the rep. tell me you have met your requirements proceed to cashout, so I did ,three days later I get a e-mail from accounting, they insist I still need 14,000+ to met requirements,so after 3 more deposits I feel that I'm close again,I contact customer service,and once again confirmed I met the wager required,I said please be sure and positive about your confimation , she checked three differ'nt times and replied I'm positive,3 days go by I get a reply you only have 26,000+ you need 3,ooo+ to make it.So I counted myself and know for a fact I did.The most frustrating part was how I was dealt with,The rep. told me he was going to post a note to fellow reps, they were no longer able to give me a quote,I had to go through accounting which is only there M-F 8 to 5 then you have to submitt a ticket that takes up to 72 hours for a response,Iask for a supervisor,her reply was I don't see what the big deal is you still have 3,104 to play with,I though she has not gamed much ,I've had 5,000 before and went down to zero fast.Trying to give them benift of doubt I have made more deposits and am waiting to see how this is handled,They have the facts in front of them that I did on 07-09-09 meet the requirments,when I submitted my ticket, so I'm anxiously awaiting to see If I'm dealing with a honest company that beleives in doing whats right under the cicumstances.I will let you all know the outcome as soon as I know,but so far by the way I've been treated it has been far from Pampered!!!Just now I find out they posted 2 fictious debits against my account 25$ and 35$ I made only one for 40$, which I'm sure they will try and post tonight so I'm off to the bank staw away from these crooks
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