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Virtual Casino WARNING! Please read this email

Discussion in 'Online Casinos' started by penny446, May 11, 2002.

  1. penny446

    penny446 Guest

    Please read this WARNING I received from VBucks.

    Hello,
    You are receiving this email because you had placed a credit card transaction using VBucks.Com or CDLock.Com as a payment gateway for Virtual Casinos (aka 1Casino.Net).
    We have been informed that Virtual Casinos has not issued payments, and/or credits to their players. It has also been brought to our attention that in an attempt to capitalize on funds not paid, you may receive a notice and/or phone call from Virtual Casinos requesting that you charge back these transactions. Please let me inform you, THIS IS ILLEGAL. Virtual Casinos is now attempting to defraud the bank and their players. If you assist them by charging back a transaction, you are assiting in fraud and will be prosecuted to the fullest extent of the law.
    If you did not receive funds into your account that you paid for, and did not receive satisfactory assistance from Virtual Casinos then please contact us immediately and we will initiate investigations per your transaction(s). You may need to fax proof of the transaction to us in the form of a paid credit card statement.
    Please note, Virtual Casinos had also previously used EZPay to process these transactions. We are not EZYPay. If you were charged by EZPay then you will need to contact them yourself.
    To contact us via email please send all correspondence to This email is not visible to you..
    You may wish to fax us directly at 954.351.9510.
    We thank you for your patronage and assistance regarding this matter.
    VBucks.Com
     
  2. helen

    helen Dormant account

    Did you play at this casino and use your credit card?
    Helen
     
  3. penny446

    penny446 Guest

    Yes, I noticed that my credit card was not working. They had to manually do the transaction because they "were in the process of getting new system". The VBucks were then introduced. I used them and noticed a debit out of my bank account, but no credit to my casino account. I called them and they did credit my account, but my deposit was minor. I also noticed that their 888 fax number is no longer in service and that it's very hard to get through to them. I will never play there again. I think they are on their way out.
     
  4. helen

    helen Dormant account

    A bad one,
    inform the OPA about this.
    Helen
     
  5. penny446

    penny446 Guest

    Who is the OPA and how do I contact them?
     
  6. helen

    helen Dormant account

  7. penny446

    penny446 Guest

    Thank you :D I will do that right now.
     
  8. helen

    helen Dormant account

    Ok,
    please keep me updated.
    Helen :uhoh:
     
  9. penny446

    penny446 Guest

    This is the email I received from Virtual. I don't buy it. Their toll free fax number is not in service, you can't reach them half the time and there's problems depositing fund into the casino account.

    PS - I did forward the VBucks email to OPA, but I have yet to hear back from them.

    Dear Virtual Casino Player,

    It has come to our attention that you may have received an alarming e-mail from VBucks, if you did not, please disregard this notice. You should know that as a Virtual Casino player your account is safe and that we have severed all working relations with VBucks. In addition, we utilize several credit card processors with EZ Pay, a reputable company, as our primary processor. Please be assured that we have not experienced any problems at anytime that we have been working with EZ Pay or any other processor.

    As a Virtual Casino player, you know that you always receive your payments in a timely and prompt manner, as well, everyone in the industry is aware that Virtual Casino has an impeccable payout record. It has come to our attention, unfortunately late, that VBucks as a processor has stolen funds from several other casinos, seven that we are aware of, and has refused to pay many clients. We are fortunate in that our relationship with this fraudster has been short lived and that these practices became known to us very early (two months) into the relationship.

    As a Virtual Casino player, your relationship is directly with us and the responsibility for your payouts and deposits ultimately rests with us alone. As you well know, we utilize the services of several credit card processors and would like to stress that we have never experienced problems with any of them other than VBucks.

    We regret any inconvenience that might have been caused by the provocative nature of our former processor. Please continue enjoying the great benefits that our casino has to offer and shall continue to bring to you as it always has.

    For those of you who are VBucks customers, we will be contacting you individually to decide how your payouts, if applicable, will be handled. You may call our Customer Service toll free at 1-866-968-7946 or 1-888-527-2982 or e-mail them at This email is not visible to you. for further details.

    Sincerely,

    Virtual Casino}
     
  10. amandajm

    amandajm Experienced Member

    Challenge Casino(micro) use Vbucks and proccyber.

    Are Vbucks safe or not i wonder?
     
  11. penny446

    penny446 Guest

    I don't know, but I'll share this with you. I received an email yesterday saying that I have a free chip waiting for me with no deposit. The email didn't ID the casino. When I called, it was Virtual. The guy tried to brow beat me into getting my bank to reverse the charges. He claims that VBucks stole $750K from them and that they did it to several other Costa Rica Casinos. I told him that even if it was true, a) it wasn't my problem and b) I will not try to get my bank to reverse my charges since they were actaully debited from my bank account and then credited to my casino account. He was high pressure and then he ended the conversations with "you're very honest". I don't get how this pertained to the conversation unless what he was asking is actually illegal. No matter what, I'll never play there again. Who needs this type of headache when there are hundreds of other casinos?

    With regards to your question, I'd call those casinos and ask them if they've had problems. If Virtual is telling the truth, then those other casinos might be having the same problem. I've attached the two other emails I received from Virtual.


    Dear Virtual Casino Player,

    It has come to our attention that you may have received an alarming e-mail from VBucks, if you did not, please disregard this notice. You should know that as a Virtual Casino player your account is safe and that we have severed all working relations with VBucks. In addition, we utilize several credit card processors with EZ Pay, a reputable company, as our primary processor. Please be assured that we have not experienced any problems at anytime that we have been working with EZ Pay or any other processor.

    As a Virtual Casino player, you know that you always receive your payments in a timely and prompt manner, as well, everyone in the industry is aware that Virtual Casino has an impeccable payout record. It has come to our attention, unfortunately late, that VBucks as a processor has stolen funds from several other casinos, seven that we are aware of, and has refused to pay many clients. We are fortunate in that our relationship with this fraudster has been short lived and that these practices became known to us very early (two months) into the relationship.

    As a Virtual Casino player, your relationship is directly with us and the responsibility for your payouts and deposits ultimately rests with us alone. As you well know, we utilize the services of several credit card processors and would like to stress that we have never experienced problems with any of them other than VBucks.

    We regret any inconvenience that might have been caused by the provocative nature of our former processor. Please continue enjoying the great benefits that our casino has to offer and shall continue to bring to you as it always has.

    For those of you who are VBucks customers, we will be contacting you individually to decide how your payouts, if applicable, will be handled. You may call our Customer Service toll free at 1-866-968-7946 or 1-888-527-2982 or e-mail them at This email is not visible to you. for further details.

    Sincerely,

    Virtual Casino


    We would like to give you a free chip, no deposit needed!
    Please give me a call ASAP at 1-888-824-6874

    Thanks

    Denzeil Halman
     
  12. penny446

    penny446 Guest

    I don't know, but I'll share this with you. I received an email yesterday saying that I have a free chip waiting for me with no deposit. The email didn't ID the casino. When I called, it was Virtual. The guy tried to brow beat me into getting my bank to reverse the charges. He claims that VBucks stole $750K from them and that they did it to several other Costa Rica Casinos. I told him that even if it was true, a) it wasn't my problem and b) I will not try to get my bank to reverse my charges since they were actaully debited from my bank account and then credited to my casino account. He was high pressure and then he ended the conversations with "you're very honest". I don't get how this pertained to the conversation unless what he was asking is actually illegal. No matter what, I'll never play there again. Who needs this type of headache when there are hundreds of other casinos?

    With regards to your question, I'd call those casinos and ask them if they've had problems. If Virtual is telling the truth, then those other casinos might be having the same problem. I've attached the two other emails I received from Virtual.


    Dear Virtual Casino Player,

    It has come to our attention that you may have received an alarming e-mail from VBucks, if you did not, please disregard this notice. You should know that as a Virtual Casino player your account is safe and that we have severed all working relations with VBucks. In addition, we utilize several credit card processors with EZ Pay, a reputable company, as our primary processor. Please be assured that we have not experienced any problems at anytime that we have been working with EZ Pay or any other processor.

    As a Virtual Casino player, you know that you always receive your payments in a timely and prompt manner, as well, everyone in the industry is aware that Virtual Casino has an impeccable payout record. It has come to our attention, unfortunately late, that VBucks as a processor has stolen funds from several other casinos, seven that we are aware of, and has refused to pay many clients. We are fortunate in that our relationship with this fraudster has been short lived and that these practices became known to us very early (two months) into the relationship.

    As a Virtual Casino player, your relationship is directly with us and the responsibility for your payouts and deposits ultimately rests with us alone. As you well know, we utilize the services of several credit card processors and would like to stress that we have never experienced problems with any of them other than VBucks.

    We regret any inconvenience that might have been caused by the provocative nature of our former processor. Please continue enjoying the great benefits that our casino has to offer and shall continue to bring to you as it always has.

    For those of you who are VBucks customers, we will be contacting you individually to decide how your payouts, if applicable, will be handled. You may call our Customer Service toll free at 1-866-968-7946 or 1-888-527-2982 or e-mail them at This email is not visible to you. for further details.

    Sincerely,

    Virtual Casino

    Here's the other email....

    We would like to give you a free chip, no deposit needed!
    Please give me a call ASAP at 1-888-824-6874

    Thanks

    Denzeil Halman
     
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Hi Helen,

    Most of the people who are involved with the OPA are in Toronto right now for the Global Interactive Gaming Summit and Expo. Everyone (most everyone) will be back and in full swing by next Monday, and I can look into this as well. (I'm in an Internet cafe doing one of my sporadic email/forum checks.)

    Bryan
     
  14. cipher

    cipher Banned member - being a jerk

    This is my first post on this Forum. This issue having to do with "VITUAL" casinos is directly tied into a huge mess that I emailed "admin" about this morning.

    Don't be fooled with the name "VIRTUAL" casino, this is none other than SCORE SPORTSBOOK et al. The phone numbers and customer service email address match perfectly. Stay away from these thieves at all costs.

    CIPHER
     
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Thanks Cipher, and welcome to the forum...

    Looking forward to checking my email when I get back...all 50 gajillion messages :D

    ~b
     
  16. imcasual

    imcasual Dormant account

    Folks, I haven't had anything but a good experience with Virtual Casino. I haven't won big or lost big for that matter, but the site runs well and the games seem very fair. I realize things can change but this has made be a bit concerned about a site I rank pretty high on my list of places to play :confused:
     
  17. cipher

    cipher Banned member - being a jerk

    It is great to hear that someone has something good to say about Virtual Casino. But from my own personal experience of having $10,000.00 stolen by Score Sportsbook / Virtual Casino, I cannot imagine that your satisfaction with this group will be long lived.
     
  18. penny446

    penny446 Guest

    Allzfair, you should be concerned about this site. There are too many other casinos with solid reputations to chance getting paid by these people.
     
  19. jpm

    jpm Dormant account

    Looks like Virtual Casino has spawned another casino. I keep getting emails to come to PartyCity Casino promising 200% & 300% bonuses (depending on which spam they sent that day). When I click on the link to the casino and read their bonus terms & conditions (located here:
    You must register/login in order to see the link.) the refer to themselves throughout the rules as Virtual Casino. Here's a copy of the first paragraph:

    Members are solely responsible for their account transactions and should keep their account information confidential. Should a member give away, share or lose his account number and/or password Virtual Casino will not be held liable for any claims regarding that account.

    So they either are Virtual Casino with a different name or they simply stole the terms and conditions from VC's website and used it on their own.
     
  20. anthonylew

    anthonylew Dormant account

    Just as a follow up to jpm party city has been running a while now but two mornings ago i got an email from "sword casino" offering 500% deposit bonus (deposit 10 and get 50) after clicking on the link it was another virtual casino but only actually offered 150% deposit bonus, emailed them to ask which it was, never did get an answer.
    I don't play virtual because of too many bad experiences i've read about, thanks to places like this and MC0.
    Good luck all.
     

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