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Official Videoslots presents Battle of Slots!

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Hello everyone.

The Battle had, unfortunately, to be closed as we are experiencing issues which we are trying to resolve. We apologize for the inconvenience and while the previous score cannot be restored we have chosen to start it again.

Best regards,
Team Videoslots.

yeah pretty nice,i had nice result from the previous one and now zero and as Tirilej said you should choose another provider as i see it as a fair to all players
 
Hello Reelsoffun.

We are experiencing issues with NetEnt currently and we needed to close the ongoing Battle, unfortunately, to try to resolve the problems. While we cannot restore the score from the previous Battle, we have provided a new Halloween Jack Battle for you.

Best regards,
Team Videoslots.
 
Hello Reelsoffun.

We are experiencing issues with NetEnt currently and we needed to close the ongoing Battle, unfortunately, to try to resolve the problems. While we cannot restore the score from the previous Battle, we have provided a new Halloween Jack Battle for you.

Best regards,
Team Videoslots.


Ok thanks for the swift reply / update
 
Okay looks like SOTS is gonna finish 30 mins too early.
 

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Hello everyone,

We received reports about this issue and we aim to have it resolved for the next week. Our apologies for the inconsistencies, the varied Battle lengths are not something we consider an issue or error since different configurations have been used for Battles since the beginning, but we are working on updating these.

Best regards,
Team Videoslots.
 
Hello everyone,

We received reports about this issue and we aim to have it resolved for the next week. Our apologies for the inconsistencies, the varied Battle lengths are not something we consider an issue or error since different configurations have been used for Battles since the beginning, but we are working on updating these.

Best regards,
Team Videoslots.

now i never really complain but have to about this statement as im sure nearly every person on here will agree is that freeroll battles last for 2 hours and always have and u can do late registrations for 1 hour and 30 minutes for freerolls so how u can then say it has never been an issue is kinda shocking, if it was paid battles fair enough as they are varied but freerolls daily have always been the same , maybe im wrong after 4 years but am sure others would agree with me. As i said i love VS and will keep playing there but plz dont treat us like we are stupid :(
 
So I lost 10 free spins because it got canceled and later on I could not register in the secret of the stones battle because it was all the time grey for me...great great... (and no the time was not up, there were over 70 minutes to go...).

But ok, just 10 free spins... just imagine the person on rank 1 when he noticed that there is no reward for him.

@xbornluckyx Dan left Videoslots
 
So I lost 10 free spins because it got canceled and later on I could not register in the secret of the stones battle because it was all the time grey for me...great great... (and no the time was not up, there were over 70 minutes to go...).

But ok, just 10 free spins... just imagine the person on rank 1 when he noticed that there is no reward for him.

@xbornluckyx Dan left Videoslots

thx i love VS but lately not been as good as it was, trying not to complain because love it but at same time have to speak my mind
 
Hello xbornluckyx.

We appreciate all feedback we receive, and we understand that venting frustration does not equate complaining :)

To clarify regarding the times, there have been several different configurations in work for the Freerolls, which has included different lengths, and we are constantly updating to make sure they are the best the can be. Whenever we receive a report about a Battle being different we try to resolve the issue as soon as possible, but this can mean that we correct the issue now and it will be working as intended next week if it comes back. What we mean when we say that it is not an issue is simply that it is one of the possible configurations, and we are moving towards using the same configuration for all Battles in the future.

@Aryol It is regrettable that you missed out on your potential spins from the Battle and we apologize, we can promise that cancelling the Battle was essential. What we tried to do to mitigate the situation was to offer an identical Battle to allow people a second chance. If you encounter issues with a Battle, please contact us or our Support and we will do our best to help you out.

Best regards,
Team Videoslots.
 
Hello xbornluckyx.

We appreciate all feedback we receive, and we understand that venting frustration does not equate complaining :)

To clarify regarding the times, there have been several different configurations in work for the Freerolls, which has included different lengths, and we are constantly updating to make sure they are the best the can be. Whenever we receive a report about a Battle being different we try to resolve the issue as soon as possible, but this can mean that we correct the issue now and it will be working as intended next week if it comes back. What we mean when we say that it is not an issue is simply that it is one of the possible configurations, and we are moving towards using the same configuration for all Battles in the future.

@Aryol It is regrettable that you missed out on your potential spins from the Battle and we apologize, we can promise that cancelling the Battle was essential. What we tried to do to mitigate the situation was to offer an identical Battle to allow people a second chance. If you encounter issues with a Battle, please contact us or our Support and we will do our best to help you out.

Best regards,
Team Videoslots.

I did, but there was nothing to do. Battles working again for me, I am not angry or something like that I love VS.

Videoslots is still the best place to play for me and I really appreciate your work. Fast payouts, many games, no lagging slots, friendly support ... I just hope that clash of spins gets fully released soon (I mean the missing big win and multiplier clash).
 
The battle screen freeze once when I checked my rewards. Got logged out but second time it worked.
Also some problems with logging in. I suddenly got an IE tab up too and it has to have something to do with the BankID.

The battle worked though. I saw you removed quickspin in battles too for us:(
Is there a battle 20.15 also that we maybe will be able to play or...?
 
Hello Tirilej,

The quick spin removal is something that is done from the providers side to adhere to the new regulations and nothing we can change. We expect to have all missing Battles available again before they start :)

Regarding the issues logging in, could you please send a message to [email protected] and we can investigate that further.

Best regards,
Team Videoslots.
 
Hello Tirilej,

The quick spin removal is something that is done from the providers side to adhere to the new regulations and nothing we can change. We expect to have all missing Battles available again before they start :)

Regarding the issues logging in, could you please send a message to [email protected] and we can investigate that further.

Best regards,
Team Videoslots.

I'll do that if it happen again.
 
Hello Tirilej,

The quick spin removal is something that is done from the providers side to adhere to the new regulations and nothing we can change. We expect to have all missing Battles available again before they start :)

Regarding the issues logging in, could you please send a message to [email protected] and we can investigate that further.

Best regards,
Team Videoslots.

You have removed the option to log in through desktop. I had to use my mobile again. Please check that.
 
Any confirmation if there are battle of slot weekend this month and what the time period is for qualification? I would have a bash now but if i blow my £300 would hope to have qualified, I am going to wait until I know if it is on and when you qualify from?
 
Any confirmation if there are battle of slot weekend this month and what the time period is for qualification? I would have a bash now but if i blow my £300 would hope to have qualified, I am going to wait until I know if it is on and when you qualify from?

I would imagine any further battle weekends (sng freerolls), will be on their news page (or here) a week or so before the event. I suspect it will be similar requirements to the last couple we had at xmas, although i couldn't say for sure but I can't
see them going back to the old requirements for eligibility (though would be nice). Be interesting to see what they plan anyway :)
 
now i never really complain but have to about this statement as im sure nearly every person on here will agree is that freeroll battles last for 2 hours and always have and u can do late registrations for 1 hour and 30 minutes for freerolls so how u can then say it has never been an issue is kinda shocking, if it was paid battles fair enough as they are varied but freerolls daily have always been the same , maybe im wrong after 4 years but am sure others would agree with me. As i said i love VS and will keep playing there but plz dont treat us like we are stupid :(



Id like to reply to this that Going back a year ago battles only lasted 1.5 hours finishing at the ..:45 mark and a 30 min registration period before the next battle began at ..:15

So they actually only went for 1.5 hours and a 30 min wait period.
 
Just one week to have met wagering VS?
I don’t mind the deposit amount but the timescale for wagering....Really?

Been like that since the beginning of December sadly. Deposit £20, wager £500 in the single week before the freerolls. Which is a shame.

I think the only time I'll be able to take part now is when payday falls kindly and I have a little luck :D
 
Wager £500 for 4 hours of freerolls, screw that.
Say you manage to take part in 24 an hour, 96 battles (which is optimistic) and say you place in half of them (optimistic again) averaging 5 spins, thats 240 x 10p spins, so £24. Plus, as its playngo, no doubt it will be down for an hour or so. Last time I had to deposit £300 to meet the wagering, so this time I won't deposit at all this week as my little protest :D, especially as the timing means the most I could do would be around 2.5 hours.
 
I dont think its just that - i think most here were aware that requirements were increased drastically.

But for a 4 hour battle on a Sunday evening? as above, its a lot of wagering/requirements for what it is. Ok its an extra something to play if you make wagering while playing here anyway i guess,
but even so, its a lot of wagering for what it is.

Ill pass personally - there's no way Ill make wagering for that this week (either attempting to do so, or otherwise).
 
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