Official Videoslots presents Battle of Slots!

[Harry_BKK]

I've been playing the battles for the last couple of weeks, but have qualified each time.

Maybe next time i deposit, i won't qualify. What then? Am I expected to keep depositing and playing until a battle allows me to enter?
or is there some way of monitoring how much you've wagered towards Battles entry?

Also if I qualify one particular day, and make a deposit the next day, an happen to wager £500 again, meaning i qualified again. would the days be stacked end to end, or overlap?

The EUR20 deposit and EUR500 wagering is calculated on a 7-day running average.

 

[Jd666]

I've been playing the battles for the last couple of weeks, but have qualified each time.

Maybe next time i deposit, i won't qualify. What then? Am I expected to keep depositing and playing until a battle allows me to enter?
or is there some way of monitoring how much you've wagered towards Battles entry?

Also if I qualify one particular day, and make a deposit the next day, an happen to wager £500 again, meaning i qualified again. would the days be stacked end to end, or overlap?

A couple of weeks ago, i qualified.

The next day, i couldnt play them again as the deposit 20 and wager 500 came up again.

So i got a whole day on them.

I dont try for them now and just play VS when i can be arsed

 

[colinsunderland]

support can tell you your wagering over the past 7 days

 

[brianmon]

support can tell you your wagering over the past 7 days

I normally only deposit there once a week though, since it's normally one of my unluckiest sites.

So it would be handy to have some kind of figure shown on my account, rather than having to go to support.

If i'd deposited and bust out, without making enough worth withdrawing. But could see I'd wagered £490. i'd probably make a small deposit to complete the wagering.

 

[colinsunderland]

I normally only deposit there once a week though, since it's normally one of my unluckiest sites.

So it would be handy to have some kind of figure shown on my account, rather than having to go to support.

If i'd deposited and bust out, without making enough worth withdrawing. But could see I'd wagered £490. i'd probably make a small deposit to complete the wagering.

I agree, it does seem counter productive not to show it as I'm sure others would make another deposit if they were close to the wagering requirements.

 

[interlog]

Seen the email this morning about the 3 day free battle tickets.

I am glad that I can't play the battles at the moment (on a mobile device somewhere in the Caribbean) but would be pissed off if I could play but was not able to due to the large number attempting to play them.

What I find most disappointing is that Viseoslots said that they would learn from the last time, but did the exact same promotion again. As a weekly depositor and regular player I feel that on this occasion my feedback obviously wasn't as important as giving non regular players some free roll battle tickets!

 

[Pyroska]

Seen the email this morning about the 3 day free battle tickets.

I am glad that I can't play the battles at the moment (on a mobile device somewhere in the Caribbean) but would be pissed off if I could play but was not able to due to the large number attempting to play them.

What I find most disappointing is that Viseoslots said that they would learn from the last time, but did the exact same promotion again. As a weekly depositor and regular player I feel that on this occasion my feedback obviously wasn't as important as giving non regular players some free roll battle tickets!

This promotion really isn't the best they can do. It actually is pretty bad thing for regulars.

 

[Naok777]

Hard enough to get anywhere near a withdrawable amount from the paltry 5FS on the usual low variance games even without the increased competition.

How about for the next promo just send out codes for some FS based on deposit history instead? Every £1000 gets you x amount of 0.90 FS on DoA...

 

[Deeplay]

Seen the email this morning about the 3 day free battle tickets.

I am glad that I can't play the battles at the moment (on a mobile device somewhere in the Caribbean) but would be pissed off if I could play but was not able to due to the large number attempting to play them.

What I find most disappointing is that Viseoslots said that they would learn from the last time, but did the exact same promotion again. As a weekly depositor and regular player I feel that on this occasion my feedback obviously wasn't as important as giving non regular players some free roll battle tickets!

Yep I havent been able to get in many battles even though I did wager the 500 needed. And when I have the netent games have lagged like hell today. Bad planning on this one for sure. Think 500 players on one game in the battles is too much for the server to handle.

 

[Harry_BKK]

This promotion really isn't the best they can do. It actually is pretty bad thing for regulars.

VS had their first mini shitstorm from us CS members the first time they did this campaign.

And that although most of us would defend them at anytime because we like them so much.

All our comments and grievances were noted and a better set-up of this promo was to be considered by their marketing team. I felt really sorry for Dan at the time as we were hammering complaints into this thread all day.

That they repeat it so quickly after the last one without changes indicates that the campaign must have been a great success as it is, speak many "free ticket" receivers became more active in the casino resulting in an increase in deposits from them. Exactly what the promo was intended for.

I said this in a different thread just a few minutes ago: "if it ain't broke, don't fix it". I know I wouldn't if the first campaign proved so successful as it is.

 

[Deeplay]

Hard enough to get anywhere near a withdrawable amount from the paltry 5FS on the usual low variance games even without the increased competition.

How about for the next promo just send out codes for some FS based on deposit history instead? Every £1000 gets you x amount of 0.90 FS on DoA...

Wide open for too much risk can understand why a casino would not run such a promotion. And with VS anyway you get built in cash back / etc so they offer more than most. Anything above that I think is just on an account by account basis.

 

[Naok777]

Wide open for too much risk can understand why a casino would not run such a promotion. And with VS anyway you get built in cash back / etc so they offer more than most. Anything above that I think is just on an account by account basis.

The train of thought was more along the lines of:
If they can give out DoA fs at 0.90 for spinning a couple thousand times (regardless of stake) they can give out some for depositing thousands.
But yes, there is of course a risk someone would get 5 scatters and wildline, besides, with Casinos out there that don't give you 0.01 for depositing and losing thousand in a day they certainly don't have to as they are still by far the most generous one.

 

[Dan.Videoslots]

Hi all,

I want you all to know that we did listen to all your feedback, and we still do. We are using this promotion to introduce Battle of Slots to our players, and we have loads of players that are regulars to that never have seen Battle of Slots or thought about it, but thanks to our promo have started to use our feature.

We do look into different options to make maybe the freeroll Battles bigger, but if we do that, we need to make sure that everything works first.

We are targeting different type of players and different countries with every campaign.

I hope you all will have a great day.

Br,

Daniel

 

[spintee]

I agree I would nether of known about the battles if it wasn't for this site, The word does need to be spread about, Its not just about the free rolls but the actual concept, One on one etc and other buy ins,

Its a shame to see this go unnoticed as no other sites have this kind of thing, Its easy to moan as I do all the time but its also easy to say only let people in who deposit gets much or give spins out at certain value, Unfortunate its no so easy to implement this , Look at every thing that VS has to offer than go to a box standerd casino site which they cannot even get right?
For what its worth I agree that my lucks not been the best but I did mangage to qualify with a few deposits ranging from £10 - £18 or there abouts and at the same time mangaed at least 1 withdraw that coverd theses deposits and received quicker than it took to write this post, Its all about luck in this game and if its in, not only will you get free rolls but cash back and race leader board cash, And it is CASH, If your lucks out like mine is most of the time this its good night

 

[SlotGrinder]

Hey Dan,

Can you consider adding some bigger battles to the schedule ?

At the moment you have a 850euro battle which costs 5euro + 1 rebuy - that is the biggest

How about having a daily battle with a couple of reentries allowed . Say 5 euro + 1 rebuy x 3 attempts . With a nice 2500 euro prizepool . Leave registration open all day say 9am GMT until 11pm GMT

Then of course you can have a special bigger weekend battle or a weekly battle etc

Slot players like going for the big prizes so I'm sure they will be very popular . As long as you restrict the entries and rebuys (not like 32red with their 999 continues , which just makes it horrible for the casual player)

 

[scarletmuse]

I agree I would nether of known about the battles if it wasn't for this site, The word does need to be spread about, Its not just about the free rolls but the actual concept, One on one etc and other buy ins,

Its a shame to see this go unnoticed as no other sites have this kind of thing, Its easy to moan as I do all the time but its also easy to say only let people in who deposit gets much or give spins out at certain value, Unfortunate its no so easy to implement this , Look at every thing that VS has to offer than go to a box standerd casino site which they cannot even get right?
For what its worth I agree that my lucks not been the best but I did mangage to qualify with a few deposits ranging from £10 - £18 or there abouts and at the same time mangaed at least 1 withdraw that coverd theses deposits and received quicker than it took to write this post, Its all about luck in this game and if its in, not only will you get free rolls but cash back and race leader board cash, And it is CASH, If your lucks out like mine is most of the time this its good night

It might be all about luck, but you know, I reckon this is a little bit of hard work involved too... It did strike me as a bit unusual to see the Freeroll ticket offer in the inbox-so soon even with the barrage of complaints/issues (I know, I know, intended to entice new players etc etc) it is a bit of a cop out when it's a kind of a pointless prize for many of us. When you have committed time and money in the hope to achieve those little extras like Battles, it's pretty annoying the influx of players means you might miss out-when you earned the chance and there is no alternative offered if you have a crappy time playing/can't play at all...I would almost rather sitting through FS on a dud slot at a few cents a roll instead of rushing around at god awful hours just get a space in the battles!

I dunno...Maybe offer two types of Freerolls for the 3-Day period--Say, even if the WR is raised slightly/different pize packages and have Ticket games and WR games for both target markets?


An while I totally agree, the cashback/race weekly is an awesome feature that makes VS stand above others and as always, I give Dan a thumbs up for his efforts to take on all our feedback and always maintaining fab customer service for us on here... It would be nice to get a more targeted offer every now and then in exchange for a less than suitable one. Obviously, I get that an individually tailored gift and email system would be impossible but maybe at least give Chat support a bit of leeway to substitute some FS or whatever for a player in certain circumstances and only if the member queries it and meets WR/depositing history/Account progress or something. I would sacrifice a little bit of either actually if it meant I could get FS here and there more easily on say new releases or something

I don't battle that much really, but it's irked me a bit cos I had planned on taking on some Freerolls anyway this week funnily enough LOL and then the coupon came out and so far not much luck getting a spot or times are a bit off for me

Since I am not at all a Battle veteran, I apologise if my next query/suggestion has been covered before but I gotta ask/put it out there anyways

A battle allows late rego for some time while in progress until it is cut-off right? So... Is there also a cut-off time for rego'd playesr to begin playing the battle? Getting denied entry a few times, but then seeing a race finish with 50+ players with 0 Wins/100 Spins remaining-I would guess, they never played at all right?
So why not within the final say 15/20 minutes, dismiss those with no activity and reopen rego for a limited time to give others a go?

 

[Naok777]

A battle allows late rego for some time while in progress until it is cut-off right? So... Is there also a cut-off time for rego'd playesr to begin playing the battle? Getting denied entry a few times, but then seeing a race finish with 50+ players with 0 Wins/100 Spins remaining-I would guess, they never played at all right?
So why not within the final say 15/20 minutes, dismiss those with no activity and reopen rego for a limited time to give others a go?

Late reg cuts off 30 min before end of battle.
Can start using spins until last second (but of course you may not manage to use them all if you wait until too late).

While it sounds nice in theory to make room for those who are actually going to use the spins you also need to consider the other side of the coin, it would make it even harder to win anything.

 

[spintee]

Late reg cuts off 30 min before end of battle.
Can start using spins until last second (but of course you may not manage to use them all if you wait until too late).

While it sounds nice in theory to make room for those who are actually going to use the spins you also need to consider the other side of the coin, it would make it even harder to win anything.

That is a very valid point there, But it will be ok if you already in the battle

 

[Harry_BKK]

Dan, this is what is was referring too in one of my earlier posts. Was about to PM you about it but thought this would be good information for all readers of the forum to know about this.

I won 5FS in the morning battle on Wild Water, played them and had 5 losing spins in a row. Hence, the spins stay active as a bonus in my profile. I get then the message in the first screenshot when trying to register for the next battle.

They would have been removed if i had won even just 0.01AUD. The system then takes them off automatically.

But as in this case they stay active and show like i never played them (0.00% completed although i played them already) until i manually deactivate them . Additionally to not being able to register for the next battles, I do not earn race points, CB or trophies until i forfeit them.

Please ask your tech team to have a look at it. Thanks

 

[Dan.Videoslots]

Hi Harry,

I will ask our tech team to look into it, but I know that it can be a harder fix to do than said. But thank you for reporting this to us and I hope we have a fix implemented soon.

Br,

Daniel

 

[colinsunderland]

Hi Harry,

I will ask our tech team to look into it, but I know that it can be a harder fix to do than said. But thank you for reporting this to us and I hope we have a fix implemented soon.

Br,

Daniel

remove the limitation of not allowing battle participation if you have an active bonus should be easy enough, and I don't understand why the rule is there anyway, or if bonus amount is < £1.10 do not count it, which would solve most cases of this happening.

 

[geordiecolin]

So Videoslots. You have only gone and done it again!

 

[colinsunderland]

So Videoslots. You have only gone and done it again!

just confirms my decision not to deposit again to take part in them was the right one, I would be extremely pissed off to have qualified and not be able to use them again for the next 3 days.

 

[geordiecolin]

just confirms my decision not to deposit again to take part in them was the right one, I would be extremely pissed off to have qualified and not be able to use them again for the next 3 days.

Everyone must be in bed sleeping ( or otherwise ) as there are still 300 places available 10 minutes into the allotted start time.
Actually I noticed that the participation has declined a lot over the past few days so maybe the novelty is wearing off? I mean, very often when you do get free spins you are liable to often win nothing at all from them,or very little.
I still love videoslots though

 

[spintee]

Everyone must be in bed sleeping ( or otherwise ) as there are still 300 places available 10 minutes into the allotted start time.
Actually I noticed that the participation has declined a lot over the past few days so maybe the novelty is wearing off? I mean, very often when you do get free spins you are liable to often win nothing at all from them,or very little.
I still love videoslots though

Not only that but people are not really going to bother with the spins on starburst clone or rags to riches, when the good games hit than they will be swarmed

 

[geordiecolin]

Not only that but people are not really going to bother with the spins on starburst clone or rags to riches, when the good games hit than they will be swarmed

Yeah I see the logic in that. Last night I used up my about 80 free spins that ranged from 5 free to 15 free. I won nothing from some and out of winnings of £3 about £2 was from the 15 in JATB.
I'm not dissing Videoslots as I want to have their babies. Well,as long as I can have affairs with other sites

 

[colinsunderland]

Everyone must be in bed sleeping ( or otherwise ) as there are still 300 places available 10 minutes into the allotted start time.
Actually I noticed that the participation has declined a lot over the past few days so maybe the novelty is wearing off? I mean, very often when you do get free spins you are liable to often win nothing at all from them,or very little.
I still love videoslots though

yes this happened last time, the first day during the day you could still get in if you were lucky, and it got harder as the day went on, but from the tea time over the next 48 hours I think I managed one battle and most times I tried were before the start time.
I know why they do it, but it could easily be fixed by adding some extra battles for the token users, or extra for everyone, say 1 every 30 mins, but only allow one entry every 2-3 hours or so.

In my case it isn't about the winning, I work from home and play when I want a break, its entertainment for me, not about what I might win from 5 free spins, and its cost free (sort of) and thats why I kept up the entry requirements. Before I found the freeroll battles I used to spread my deposits about and use bonuses and cash for it but for the freerolls ended up putting probably 80-90% of my deposits into VS. I think since the last battle token was sent out I've deposited £10 twice, rather than at least £20-30 a day I was doing.

 

[geordiecolin]

yes this happened last time, the first day during the day you could still get in if you were lucky, and it got harder as the day went on, but from the tea time over the next 48 hours I think I managed one battle and most times I tried were before the start time.
I know why they do it, but it could easily be fixed by adding some extra battles for the token users, or extra for everyone, say 1 every 30 mins, but only allow one entry every 2-3 hours or so.

In my case it isn't about the winning, I work from home and play when I want a break, its entertainment for me, not about what I might win from 5 free spins, and its cost free (sort of) and thats why I kept up the entry requirements. Before I found the freeroll battles I used to spread my deposits about and use bonuses and cash for it but for the freerolls ended up putting probably 80-90% of my deposits into VS. I think since the last battle token was sent out I've deposited £10 twice, rather than at least £20-30 a day I was doing.

I agree with everything you say. Upping the amount of free roll's to 1 each hour would be a very positive move considering that they are giving 1000 free passes away to the unwashed.

 

[interlog]

Great, another three days where you're competing with more participants in the free roll battles for some free spins.

Thankfully, this particular voucher was only for the first 1,000 claiming it, rather than the 3,000 previously.

Whilst I can see why Videoslots gives out these promotions, it again feels that mine (and others) feedback given has been ignored again.

Please, Dan and the team - think how those that have deposited feel about this (basically less chance of getting free spins) and don't ignore us.

 

[colinsunderland]

Great, another three days where you're competing with more participants in the free roll battles for some free spins.

Thankfully, this particular voucher was only for the first 1,000 claiming it, rather than the 3,000 previously.

Whilst I can see why Videoslots gives out these promotions, it again feels that mine (and others) feedback given has been ignored again.

Please, Dan and the team - think how those that have deposited feel about this (basically less chance of getting free spins) and don't ignore us.

We've been ignored the last twice so no doubt will be this time. Also noticed Dan doesn't respond to comments anywhere near as much as he used to, I wonder if they are they at the point other casino's reach where they are busy enough not to really care about the users anymore?

 

[interlog]

We've been ignored the last twice so no doubt will be this time. Also noticed Dan doesn't respond to comments anywhere near as much as he used to, I wonder if they are they at the point other casino's reach where they are busy enough not to really care about the users anymore?

I hope that this is not the case. Unlike other casinos that offer deposit match bonuses, the likes of Videoslots rely on the free roll battles, in game rewards, cashback, weekly Tuesday free spins and race money for punters to return. Take any of these away, and the punters may well go elsewhere to get value for money.

 

[Harry_BKK]

OK, i am now officially for the first time very disappointed with VS.

I have given Dan and Philip 2 days to respond to my PM and even sent them a reminder today, they read the messages but no answer. Hence, i will put the story into this post as i think how the access to the battles is done greatly disadvantages a good proportion of actually regular players. Here's the story:

- Last week Thursday evening i decided to stop depositing for minimum 3 days as it was just too boring and the previous days proved costly. I even withdrew the weekly cashback.

- The week started with 2 great offers at Bet-at/Slotty with a 100% match up to 500/250$, hence i did not deposit much at VS, next to nothing actually.

- Comes Thursday and i can't play the free Battles ....second time to ever happen since they launched them IIRC.

- Got of course the dreaded message: "You need to deposit minimum EUR20 and wager EUR500 to qualify." And it is even worse for me playing in AUD, deposit 30, wager 750. Funny that although the free Battles are in EUR and i have to qualify according to EUR standards but the FS i win are still in AUD.

- Bloody hell VS I thought, i deposited so far some 30K in 2016, of that 8K in June alone and just because i don't for a few days I get kicked off the Battles.

I said this in an earlier post that in my view VS has to rethink their qualification criteria and repeated this in my PM to Dan/Philip. Also told them that i would scale back my deposit level to just meet the requirements, which i did on Thursday. Took exactly 80AUD to wager the 750AUD and that was the last i deposited since and will not change until i have an answer from them. That will be then 4 x 80$ deposits/week to have the whole month of BoS covered, total 320$/month instead of an average of 5K/month. Their call to change something!

To top it all off i find out today that they sent out yet another 1,000 free tickets, yet they did not include me in that list when i needed one. That's how they treated this time a very loyal player and staunch defender of VS. Very disappointing, to say the least.

 

[goatwack]

OK, i am now officially for the first time very disappointed with VS.

I have given Dan and Philip 2 days to respond to my PM and even sent them a reminder today, they read the messages but no answer. Hence, i will put the story into this post as i think how the access to the battles is done, greatly disadvantages a good proportion of actually regular players. Here's the story:

- Last week Thursday evening i decided to stop depositing for minimum 3 days as it was just too boring and the previous days proved costly. I even withdrew the weekly cashback.

- The week started with 2 great offers at Bet-at/Slotty with a 100% match up to 500/250$, hence i did not deposit much at VS, next to nothing actually.

- Comes Thursday and i can't play the free Battles ....second time to ever happen since they launched them IIRC.

- Got of course the dreaded message: "You need to deposit minimum EUR20 and wager EUR500 to qualify." And it is even worse for me playing in AUD, deposit 30, wager 750. Funny that although the free Battles are in EUR, i have to qualify according to EUR standards but the FS i win are still in AUD.

- Bloody hell VS I thought, i deposited so far some 30K in 2016, of that 8K in June alone and just because i don't for a few days I get kicked off the Battles.

I said this in an earlier post that in my view VS has to rethink their qualification criteria and repeated this in my PM to Dan/Philip. Also told them that i would scale back my deposit level to just meet the requirements, which i did on Thursday. Took exactly 80AUD to wager the 750AUD and that was the last i deposited since and will not change until i have an answer from them. That will be then 4 x 80$ deposits/week to have the whole month of BoS covered, total 320$/month instead of an average of 5K/month. Their call to change something!

To top it all off i find out today that they send out yet another 1,000 free tickets, yet they could not offer me one when i needed one. That's how they treated this time a very loyal player and staunch defender of VS. Very disappointing, to say the least.

Funny you mention that, I keep getting the 3-day 'free' Battle vouchers despite my not being able to actually use them......I have not deposited there in about a month yet somewhere down the line I'm getting vouchers that are redeemable but useless.

So essentially a case of "Please enjoy this freebie, but it's not quite gratis as you're deposit- dodging scum. Come back when you're of use to us!"

 

[Jd666]

OK, i am now officially for the first time very disappointed with VS.

I have given Dan and Philip 2 days to respond to my PM and even sent them a reminder today, they read the messages but no answer. Hence, i will put the story into this post as i think how the access to the battles is done, greatly disadvantages a good proportion of actually regular players. Here's the story:

- Last week Thursday evening i decided to stop depositing for minimum 3 days as it was just too boring and the previous days proved costly. I even withdrew the weekly cashback.

- The week started with 2 great offers at Bet-at/Slotty with a 100% match up to 500/250$, hence i did not deposit much at VS, next to nothing actually.

- Comes Thursday and i can't play the free Battles ....second time to ever happen since they launched them IIRC.

- Got of course the dreaded message: "You need to deposit minimum EUR20 and wager EUR500 to qualify." And it is even worse for me playing in AUD, deposit 30, wager 750. Funny that although the free Battles are in EUR, i have to qualify according to EUR standards but the FS i win are still in AUD.

- Bloody hell VS I thought, i deposited so far some 30K in 2016, of that 8K in June alone and just because i don't for a few days I get kicked off the Battles.

I said this in an earlier post that in my view VS has to rethink their qualification criteria and repeated this in my PM to Dan/Philip. Also told them that i would scale back my deposit level to just meet the requirements, which i did on Thursday. Took exactly 80AUD to wager the 750AUD and that was the last i deposited since and will not change until i have an answer from them. That will be then 4 x 80$ deposits/week to have the whole month of BoS covered, total 320$/month instead of an average of 5K/month. Their call to change something!

To top it all off i find out today that they sent out yet another 1,000 free tickets, yet they did not include me in that list when i needed one. That's how they treated this time a very loyal player and staunch defender of VS. Very disappointing, to say the least.

Miffed me the other week when i qualified, next day i couldnt play them again.
Should do it as a 7 day pass when you have qualified

 

[Jd666]

Funny you mention that, [/B]I keep getting the 3-day 'free' Battle vouchers despite my not being able to actually use them[/B]......I have not deposited there in about a month yet somewhere down the line I'm getting vouchers that are redeemable but useless.

So essentially a case of "Please enjoy this freebie, but it's not quite gratis as you're deposit- dodging scum. Come back when you're of use to us!"

Thats a strange one, its like getting a Tuesday free spin voucher, redeeming it, opening the slot and it tells you to eff off.

I take it that when you redeemed, you opened a battle up

 

[Harry_BKK]

Funny you mention that, I keep getting the 3-day 'free' Battle vouchers despite my not being able to actually use them......I have not deposited there in about a month yet somewhere down the line I'm getting vouchers that are redeemable but useless.

So essentially a case of "Please enjoy this freebie, but it's not quite gratis as you're deposit- dodging scum. Come back when you're of use to us!"

Do i understand this right?

- you get a free 3-day voucher
- you can redeem it
- but you still can't play the battles because you fail the qualification requirements?

Would be forfeiting the reason of sending out free tickets, wouldn't it?

 

[Harry_BKK]

Miffed me the other week when i qualified, next day i couldnt play them again.
Should do it as a 7 day pass when you have qualified

Yeah it is a rolling average over 7 days, so you might qualify today but be barred the next day. Not very fair either.

 

[Jd666]

Yeah it is a rolling average over 7 days, so you might qualify today but be barred the next day. Not very fair either.

My deposits are nowhere near the scale of yours Harry.
If i was miffed you must be livid, to say its the same value free spins you HAVE a chance of winning

 

[Jd666]

Do i understand this right?

- you get a free 3-day voucher
- you can redeem it
- but you still can't play the battles because you fail the qualification requirements?

Would be forfeiting the reason of sending out free tickets, wouldn't it?

Cant understand that one, as i used the one last week and i hadnt qualified normally.

Won bugger all like lol

 

[Jd666]

Did you activate the voucher in your "my profile" section Goatwack?

Shows up in the rewards section

 

[goatwack]

Here is the email, to wit:

Hi Alexander,

Use the voucher code to activate free access to all our Freerolls in Battle of Slots for 3 days.

Voucher code: 3day020716

Please log in and go to My profile > Vouchers, to activate your Freeroll Ticket.

VOUCHERS ARE LIMITED TO THE FIRST 1000 PLAYERS!

All winnings from our Freerolls are wagering free!

Good Luck!

Mike
Videoslots.com


So I go to play a freeroll and hey presto, a popup appears stating that I need to have deposited at least £20 in the last 7 days etc etc blah blah wankety-wank

 

[bebo67]

OK, i am now officially for the first time very disappointed with VS.

I have given Dan and Philip 2 days to respond to my PM and even sent them a reminder today, they read the messages but no answer. Hence, i will put the story into this post as i think how the access to the battles is done, greatly disadvantages a good proportion of actually regular players. Here's the story:

- Last week Thursday evening i decided to stop depositing for minimum 3 days as it was just too boring and the previous days proved costly. I even withdrew the weekly cashback.

- The week started with 2 great offers at Bet-at/Slotty with a 100% match up to 500/250$, hence i did not deposit much at VS, next to nothing actually.

- Comes Thursday and i can't play the free Battles ....second time to ever happen since they launched them IIRC.

- Got of course the dreaded message: "You need to deposit minimum EUR20 and wager EUR500 to qualify." And it is even worse for me playing in AUD, deposit 30, wager 750. Funny that although the free Battles are in EUR, i have to qualify according to EUR standards but the FS i win are still in AUD.

- Bloody hell VS I thought, i deposited so far some 30K in 2016, of that 8K in June alone and just because i don't for a few days I get kicked off the Battles.

I said this in an earlier post that in my view VS has to rethink their qualification criteria and repeated this in my PM to Dan/Philip. Also told them that i would scale back my deposit level to just meet the requirements, which i did on Thursday. Took exactly 80AUD to wager the 750AUD and that was the last i deposited since and will not change until i have an answer from them. That will be then 4 x 80$ deposits/week to have the whole month of BoS covered, total 320$/month instead of an average of 5K/month. Their call to change something!

To top it all off i find out today that they sent out yet another 1,000 free tickets, yet they did not include me in that list when i needed one. That's how they treated this time a very loyal player and staunch defender of VS. Very disappointing, to say the least.

Ha, Now you're one of us. Doesn't feel good does it? .....Kidding aside. It really doesn't feel good. I was in battle a couple of days ago playing stickers. I was in 62 place with 60 more spins left. 4 sticky wilds came up and then the game went to shite. I logged off, did all the stuff that I was suppose to. And the game was absolutely stuck in the four wild sticky mode, with a line going across, and a message underneath saying " game restored". I couldn't do anything with it. Needless to say, I was pissed. With that many spins left and the place I was in, who knows what could of happened. I sent it to tech two days ago with the screen shot. Haven't heard boo back. I emailed them and its " being investigated".

 

[Harry_BKK]

My deposits are nowhere near the scale of yours Harry.
If i was miffed you must be livid, to say its the same value free spins you HAVE a chance of winning

It is not really about those few Battles and maybe some FS that i could win, although it gives me some entertainment and playtime when i do not deposit. It is the principle that i find is not right.

I will deposit now $320/month, neatly divided into small deposits and get free battles for the whole month but if i deposit 8K in the first 3 weeks of the month, i get kicked off in the last week if i don't keep depositing and playing. In my view that is not right.

Mind you, i deposited 8K in June but withdrew over 11K, so those few FS i could have from the free BoS are not even a drop in the ocean.

 

[Harry_BKK]

Here is the email, to wit:

Hi Alexander,

Use the voucher code to activate free access to all our Freerolls in Battle of Slots for 3 days.

Voucher code: 3day020716

Please log in and go to My profile > Vouchers, to activate your Freeroll Ticket.

VOUCHERS ARE LIMITED TO THE FIRST 1000 PLAYERS!

All winnings from our Freerolls are wagering free!

Good Luck!

Mike
Videoslots.com


So I go to play a freeroll and hey presto, a popup appears stating that I need to have deposited at least £20 in the last 7 days etc etc blah blah wankety-wank

Now that is taking the p*ss. Sending you a freebie and then not granting it!

 

[aceking123]

It is not really about those few Battles and maybe some FS that i could win, although it gives me some entertainment and playtime when i do not deposit. It is the principle that i find is not right.

I will deposit now $320/month, neatly divided into small deposits and get free battles for the whole months but if i deposit 8K in the first 3 weeks of the month, i get kicked off in the last week if i don't keep depositing and playing. In my view that is not right.

Mind you, i deposited 8K in June but withdrew over 11K, so those few FS i could have from the free BoS are not even a drop in the ocean.

£1200 deposits in june , no withdrawals just shite game play , loyalty from them nothing free spins & yes free battle tickets , you wonder why i was questioning about them the other day )))

Seems i was heading in right direction with them , there not so great as people make on here

 

[goatwack]

Did you activate the voucher in your "my profile" section Goatwack?

Shows up in the rewards section

Yes siree, I'm always redeeming vouchers in 'my account' so that part was fine, and the voucher was accepted. I'm bamboozled as to what I'm missing.

Obviously not as free as I'd hoped for!

 

[Jd666]

Yes siree, I'm always redeeming vouchers in 'my account' so that part was fine, and the voucher was accepted. I'm bamboozled as to what I'm missing.

Obviously not as free as I'd hoped for!

Sorry Goatwack, just making sure as when i redeemed the voucher last week, i clicked on a battle and it said i didnt qualify.
I then realised i didnt click on the battle ticket icon in the rewards section, then all was fine.

Cant understand it at all.

 

[Harry_BKK]

Sorry Goatwack, just making sure as when i redeemed the voucher last week, i clicked on a battle and it said i didnt qualify.
I then realised i didnt click on the battle ticket icon in the rewards section, then all was fine.

Cant understand it at all.

Oh yes, after every voucher redeemed you have to go to the reward section to actually activate it. The same goes for the Tuesday FS vouchers. First redeem then click on the FS icon under "My profile"

 

[geordiecolin]

On the theme of folk getting bored with the battles due to many hardly worth winning free spins from due to the chances of actually winning a few free spins,or actually winning more than a few pence from the free spins thus only a few battles being worth entering.
The one most worthy battles in the 24 hr period is unusable for many,including me. Just now the Wild North battle finished. I could not even open the game up fully although I tried repeatedly for the two hours that it was running. The evidence of that game not running properly is there for all to see wen you look at the amount of folk who did not manage to take a single spin or very few spins in the data log in that battles game history.
I have complained about the games that are unplayable a number of times in here without obtaining one response from a rep.

It does give the impression of complacency or downright contempt for us in these threads as well as their general punters

 

[bebo67]

It is not really about those few Battles and maybe some FS that i could win, although it gives me some entertainment and playtime when i do not deposit. It is the principle that i find is not right.

I will deposit now $320/month, neatly divided into small deposits and get free battles for the whole months but if i deposit 8K in the first 3 weeks of the month, i get kicked off in the last week if i don't keep depositing and playing. In my view that is not right.

Mind you, i deposited 8K in June but withdrew over 11K, so those few FS i could have from the free BoS are not even a drop in the ocean.

I don't have the disposable income to deposit like that. And we both know how bad I do in the Battles, so to me this was a big deal. I swear they don't like me there.lol