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Official Videoslots presents Battle of Slots!

kou187 said:
total shit show tonight as per usual. Ques for every bloody battle. Rewards are incorrect and its hardly a 2 hour freeroll when 45 minutes of it are spent queuing. Not even worth asking why or if they will fix it.
Click to expand...
They have known about it for a long time now, and im guessing fixing it by increasing the number of players per battle would be quite easy.
Most likely the queues are intentional, and there is really no incentive for VS to fix the issue.
 
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Team.Videoslots said:
Hey Sammio,

Prizes already won from battles that ran prior to 19:35 are safe to play. Additional spins will be added to the players that should have won more from these battles.
For example, if you won a set of 6 freespins, another set of 6 will be added when possible, as the rewards should have been 12 freespins.

Please bear with us while we work on getting this added to everyone affected, as this might take some time to prepare and execute.

Kind regards.
Team Videoslots.
Click to expand...
Consider it done, cheers folks over there and nice that you guys reacted quite quickly today on this issue. Much appreciated, I belive behalf of everyone of us(or so I think at least):D
 
Kroffe said:
They have known about it for a long time now, and im guessing fixing it by increasing the number of players per battle would be quite easy.
Most likely the queues are intentional, and there is really no incentive for VS to fix the issue.
Click to expand...
Exactly i totally agree.
They have enough wealth from there successful online casino business to fix server/site issues.
You don't see any other site operate with this level of issues.
I honestly think they like when this happens as it reduces the amount of players earning rewards.
Which in turn earns there company more money, Or rather lowers there losses.
I could be overreacting.

But the fact that i we have all put up with it for years and there company have been aware of these issues for YEARS and the issues all still remain.
This just shows the lack of trying, or caring on there end imo.

Its not the reps fault he's great help and has always solved all my issues the same day i message him.
Its the top bosses/people above him choosing not to invest in fixing their website.
 
spoo42 said:
The queues in 10 mans are getting silly now. I like the 2 hour double rewards idea, but with queues like that, it feels almost pointless.
Click to expand...

That's because it came from me :p

No royalties however, I still have to queue with the rest, can currently make out about 721 people in front of me lol :o
 
Sammio said:
@Team.Videoslots @Mr Wild
Do you guys or your tech team have any Idea why the queues are building up only on 10-man battles?
Click to expand...
Per minute there are like 6 new battles of 30 man and 12 battles of 10 man (counting in the current battles)
This gives the 30 man a flow of 180 players per minute while the 10 man only have a flow of 120 players.
On top of that, the 30 man battles stay open for 11 minutes (thank to non spiners) which gives you an average of 1 registration per 11 minutes.
On the other side, the 10 man quite often closes around the 5 to 6 minutes mark, so you can register twice in that time.

Taking all into consideration that's what makes the queues so long, 10 man got less slots to allocate players per minute and gets more players trying to register within a short period of time (6 to 10 mins)
 
Jono777 said:
627, I'm right behind you!

*Don't worry you're safe.
Click to expand...
1678737101025.webp
 
I know I've (haven't we all) moaned about the Q's in times gone by...

However on a Thursday night, despite showing 300-400, maybe more they do seem to go quite quickly and stopped bothering me as much.

Tonight's are longer and despite this seem to be dragging on forever and as has been said kind of ruined the event.

The cynic in me starts to think "Hmmm, double rewards and bigger queues, Hmmmm" :p

All I ask is a little game time upon redeeming, I am bored +1 tonight :o
 
Itaghai said:
Per minute there are like 6 new battles of 30 man and 12 battles of 10 man (counting in the current battles)
This gives the 30 man a flow of 180 players per minute while the 10 man only have a flow of 120 players.
On top of that, the 30 man battles stay open for 11 minutes (thank to non spiners) which gives you an average of 1 registration per 11 minutes.
On the other side, the 10 man quite often closes around the 5 to 6 minutes mark, so you can register twice in that time.

Taking all into consideration that's what makes the queues so long, 10 man got less slots to allocate players per minute and gets more players trying to register within a short period of time (6 to 10 mins)
Click to expand...
Non spinners in every_single_battle so far max waiting time so under 4 10 mans per hour.
Simple kick + log out if no spins in 5 minutes would solve that issue.
 
@Mr Wild There is a "performance bug" that has been around for a while now.

I noticed it twice now, earlier this week and right now during the scheduled battle.
There is a loop of a request to get the fullscreen.png videoslots.com/diamondbet/images/game_page2/fullscreen.png as you can see in the image below:
1678926149861.webp


It's unoticable in the begining, but since us in the UK usually have longer sessions because we can't buy bonus, after around 30 minutes in a slow it starts making the slot really heavy.
The first time I noticed was during the slot Net Gains, after a while whenever there were boxes and it required to do the opening animation, the slot would lag, probably this loop is causing a memory leak since it might not be freeing the memory.
 
Last edited by a moderator:
Itaghai said:
@Mr Wild There is a "performance bug" that has been around for a while now.

I noticed it twice now, earlier this week and right now during the scheduled battle.
There is a loop of a request to get the fullscreen.png (videoslots.com/diamondbet/images/game_page2/fullscreen.png) as you can see in the image below:
View attachment 180790

It's unoticable in the begining, but since us in the UK usually have longer sessions because we can't buy bonus, after around 30 minutes in a slow it starts making the slot really heavy.
The first time I noticed was during the slot Net Gains, after a while whenever there were boxes and it required to do the opening animation, the slot would lag, probably this loop is causing a memory leak since it might not be freeing the memory.
Click to expand...
Hi @Itaghai

After some tests, we are not able to reproduce the issue.

Please make sure that your browser cache is cleared before starting the game as it could be potentially the reason for the slow down.

Kind regards,
Team Videoslots
 
Last edited by a moderator:
Team.Videoslots said:
Hi @Itaghai

After some tests, we are not able to reproduce the issue.

Please make sure that your browser cache is cleared before starting the game as it could be potentially the reason for the slow down.

Kind regards,
Team Videoslots
Click to expand...
Hi @Team.Videoslots,
It isn't a cache issue, before I posted it I reproduced the bug using chrome in incognito mode, to make sure there isn't any cache or extension involved.

I just reproduced the bug again on a different laptop as well.
I did a few more tests and apparently, it doesn't happen in FireFox.
 
Hi @Itaghai

We are still not able to reproduce the issue.
Looking at your screenshot, it seems that the same image gets loaded over and over again for some reason. As this only happens in Chrome, it might be some setting in Chrome that causes it but we could not find which it could be. Are you running chrome with some extensions that could potentially cause this? Ad blocks and link grabbers would come to my mind first. But it could still be a cache issue also (not sure what would cause it).

I would recommend to try out different settings related to cache and cookies, and also disabling extensions what you may run. If the issue continues then we can send it to our developers for further look.

Kind regards,
Team Videoslots
 
Team.Videoslots said:
Hi @Itaghai

Are you running chrome with some extensions that could potentially cause this? Ad blocks and link grabbers would come to my mind first. But it could still be a cache issue also (not sure what would cause it).
Click to expand...

I did a few more tests and I found the issue.
In the chrome console if you have the "Disable Cache" selected, it keeps downloading the png.
1678963871056.png


I just unselected it and now it stopped downloading it over and over.
You can ignore this report as it won't affect most of the players, but feel free to pass on the information to your dev team in case they want to improve this.

I see the point of storing in cache a file that's common to all slots, but since the size is so small, loading it into memory instead of cache won't hurt anyone.
 
Hi everyone,

Here are the details for tonight’s Epic Thursdays’ Sit & Go 10 & 30-man Battles on John Hunter and the Mayan Gods from Pragmatic Play and Time of Chronos from RAW iGaming.

1678965784646.webp


Battle Details:
  • Date: Thursday 16th March 2023
  • Times: 18:00 - 22:00 GMT
  • Battle Type: Sit & Go Freerolls
  • Game Names:
  • 10-man Battles: John Hunter and the Mayan Gods (Pragmatic Play) €0.10
  • 30-man Battles: Time of Chronos (RAW iGaming) €0.20
  • Max number of players per Battle: 10 & 30
  • Spin: 25 Spins
  • Duration per Battle: 10 minutes
  • Prize Structure on 10-man Battle: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins. Extra spins are wager-free.
  • Prize Structure on 30-man Battle: 1st-3rd Place: 6 Extra Spins, 4th-6th Place: 5 Extra spins, 7th-9th Place: 4 Extra Spins. Extra spins are wager-free.
  • Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Team.Videoslots said:
Hi @spoo42

We are still looking into it.
If you were affected, could you email us at [email protected] with the battles that had issues?

Thank you.

Kind Regards.
Team Videoslots.
Click to expand...
I thought it would be automated from your end to credit the missing spins ? If I can go back thru battles I'll see if I can find which ones they were , but I was missing 6 rewards , 4 on Blackbeard and 2 on pimped.
 
spoo42 said:
I thought it would be automated from your end to credit the missing spins ? If I can go back thru battles I'll see if I can find which ones they were , but I was missing 6 rewards , 4 on Blackbeard and 2 on pimped.
Click to expand...

Videoslots themselves did say they would automatically be credited without the need to contact support during this week.

There should not be too many battles affected as the fault was rectified pretty quickly.

I also am due some spins but if they come, they come, I really can't be arsed to go to support, ending with a headache and still no spins.

Would possibly be helpful if they do credit them as I'm about 100XP away from a Silver Wheel which would be nice for after work tomorrow evening.
 
Team.Videoslots said:
Hey all,

The prize structure for the battles was temporarily incorrect in the beginning of the event tonight, but this has been resolved now.

Anyone who placed 1-3rd in 10mans and 1-9th in 30mans prior to this being resolved will automatically have the missing prizes added to their accounts in the coming days.

Kind regards.
Team Videoslots.
Click to expand...
 
Alisa77 said:
Is RAW only working incognito on Firefox, for anyone else?
Click to expand...
CongoGB said:
Working fine for me - also, no queues (yet). The Pragmatic game won't be paying out much on Free Spins though!
Click to expand...
Hey,

There seems to be some issues with Raw, causing some players to be unable to load the games. We're looking into this currently.

Please try again in 5–10 minutes, where it will hopefully be all better.

Sorry for the inconvenience.

Kind regards.
Team Videoslots.
 
bamberfishcake said:
Some impressive production quality on that Time of Chronos. I wonder who they got to do the Chronos voice? Must be a superstar of some sort or a classically trained actor, it's epic!
Click to expand...

Despite Raw getting constantly moaned at, some of their later slots, more so the reel based ones can actually pay too!

Can't recall when it was but a reward on Chronos paid me 420x which for "free" is not to be sniffed at.

Hoping I can repeat come redeeming :p
 
Jono777 said:
Despite Raw getting constantly moaned at, some of their later slots, more so the reel based ones can actually pay too!

Can't recall when it was but a reward on Chronos paid me 420x which for "free" is not to be sniffed at.

Hoping I can repeat come redeeming :p
Click to expand...
Olive Oyl & Popeye would have been a great slot with a different theme. The non-slice games are okay... I'm curious about the RAW slot on battle weekend though, fingers crossed it's not 'slice' slot haahaaa
 
I am seriously trying to work on reducing my moaning, No really I am.

However..... ? .....

Has to be said, this John Hunter game is beyond awful, Pragmatic should hang their heads in shame over this one when most of their stuff is decent.

Boring, dead spin central, bonuses which pay 0.5x, it really is bad.

Lucky McGee never looked so appealing :p
 
Jono777 said:
I am seriously trying to work on reducing my moaning, No really I am.

However..... ? .....

Has to be said, this John Hunter game is beyond awful, Pragmatic should hang their heads in shame over this one when most of their stuff is decent.

Boring, dead spin central, bonuses which pay 0.5x, it really is bad.

Lucky McGee never looked so appealing :p
Click to expand...
It's just an Eye of Horus clone isn't it. Base game win frequency is reduced to accommodate a higher bonus rate.
 
Mr_Slot5 said:
It's just an Eye of Horus clone isn't it. Base game win frequency is reduced to accommodate a higher bonus rate.
Click to expand...

Yes mate, well clone of the Novomatic which came before Eye of Horus (can't recall name)

Only difference is this one doesn't pay :p

*Am I overlooking something or do the wilds only come on reels 2-3-4? - If so the splash screen upon loading is very misleading.
 
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