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Official Videoslots presents Battle of Slots!

for safety no need to worry if you play in big well know casinos i play for over a year now np at all, but fees are like 4% when you buy crypto but is worth it, for playing from uk to crypto first time I feel like freedom, I dont need to spin for hrs to get bonus I can just buy it for 100x or 70x
do small deposit and see it your self but dont play on bitcoin use like dogecoin so your balance stay stayed, bitcoin jumps a lot up and down

Yeah i will give it a try at some point.
Thanks for letting me know how your experience with them was as i wasn't sure how much the fees were and the reliability.
Could you D.M the crypto site you use the most from the u.k.
Would be interested to check the out!

Cheers!
 
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Good job we have a rep on here, because from what there live chat and email support said, they won't refund me any of my spins.

But the rep understands completely and is looking into the issue for me now.

I'll update the thread when I get a final response on the matter. I did make it clear to email and support that the rewards had already been won and were stuck in the game,

but they didn't seem to give a shit. The rep is totally opposite to them and understands completely.

I think Rep and CS are same people mate.

I think it was more a case of those dealing with your query did not have a full understanding of the issue, glad things seem to be heading in the right direction now and also extra glad I was correct from the start :p :p
 
The next casino will be the same - £49 agreed is a pittance but the rules are there to prevent money laundering
i had £49 on mucbetter for like 6 month I thot I spend it in vs I lost all balance, new deposit paypal should be paypal withdraw not force u to withdraw on something we did week ago,is only in VS other casinos have old system
The next casino will be the same - £49 agreed is a pittance but the rules are there to prevent money laundering
for sure VS want be I change my deposit limit to min £10pm
Screenshot 2022-08-22 at 21.23.08.webp
 
Posted similar last week however....

PLEASE sort the site out to run SNG!

This new format is beyond awful, usually pick up 15-20 rewards, sometimes slightly higher on a Monday night, be lucky if I get one after scoring 80% RTP in all 20 Charm battles :mad:

Did not even bother with the Friday ones just gone either.

Can't really understand why its dragging on so long or even what the problem is really, there have been plenty successful Frenzy's and recently too before anyone starts!
 
Posted similar last week however....

PLEASE sort the site out to run SNG!

This new format is beyond awful, usually pick up 15-20 rewards, sometimes slightly higher on a Monday night, be lucky if I get one after scoring 80% RTP in all 20 Charm battles :mad:

Did not even bother with the Friday ones just gone either.

Can't really understand why its dragging on so long or even what the problem is really, there have been plenty successful Frenzy's and recently too before anyone starts!
yeah, with frenzy battles we got at least 20 rewards in 4 hours, average 10€/$ worth..

and sometimes i was lucky, got 100€/$ winning from it in a good game!!

i played all 20 battles yesterday and what i got from all of them: 10 freespins from one battle, with a winning of 20ct!!!??

really ridiculous!! this new format sucks and sorry for me but this was only a waste of the day!!
 
How about you hire some professional customer service people and not a bunch of amateurs?

The vast majority of customer service across the industry is abysmal.

And for good reason, crap cs can fob off a customer complaint and frustrate customers for months until they give up. Remember, nothing quite succeeds like failure in modern business, where customer service is concerned.

To be fair to VS, I have found them a touch better than most.

Take LeoVegas for example - Withdrawal requested in December 2021. Request to lodge an official complaint from January.

Multiple communications spanning six months with LeoVegas customer support, who repeatedly ignored my request for an official complaint, and advised me incorrectly on a number of occasions - let's just say the support staff were not singing from the same hymn sheet - you all know how it goes because the lack of training is rife.

Got paid only this month, thanks to CM- eight months of customer support crap over verifying two cards not used in almost three years, and still no officially lodged complaint. I make that a win for LeoVegas customer support.
 
Posted similar last week however....

PLEASE sort the site out to run SNG!

This new format is beyond awful, usually pick up 15-20 rewards, sometimes slightly higher on a Monday night, be lucky if I get one after scoring 80% RTP in all 20 Charm battles :mad:

Did not even bother with the Friday ones just gone either.

Can't really understand why its dragging on so long or even what the problem is really, there have been plenty successful Frenzy's and recently too before anyone starts!
So now it´s time for a good 48 hour Battle Weekend the upcoming weekend !
 
Is VS down currently? anyone UK? no games will load for me

This page isn’t working​

www.videoslots.com is currently unable to handle this request.


HTTP ERROR 500
Hey Reelsoffun,

I'm not able to recreate this currently.

Any specific games or just all of them?
Also, is it on mobile or PC you're connected?

Thanks.

Kind regards.
Team Videoslots.
 
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Is VS down currently? anyone UK? no games will load for me

This page isn’t working​

www.videoslots.com is currently unable to handle this request.


HTTP ERROR 500
Have you tried incognito mode?
I know i sound like casino support, but the site does not work for me in 'normal mode' but it does work in incognito.
Was the same thing last time site was down for maintenance. (clearing cookies fixed it for me last time, just not bothered doing it yet)


J.webp
 
Yup still same, im in no rush will try later.........
Hi Reeloffun,

Could you try and connect again now and see if you're still met with the same error?

Our tech team have investigated and identified what caused this, and it should be resolved now.

Kind regards.
Team Videoslots.
 
Are there currently registration issues with battles?

Click to join the Blood Hunters freeroll, it says "Successfully registered" but then battle won't start nor 'resume' button becomes active.

You can in fact register over and over but that's where it stops.

Edit: and now just made £20GBP deposit which has not gone into my balance.

@Team.Videoslots please :thumbsup:
 
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Videoslots have now fixed my stuck game round,
and credited me with the free spins that were still stuck in the game.
Thanks for everyone's help on here including the casino rep.
:thumbsup:

....and the winnings from my free spins went on to pay me a wild line on 0.27p bets, so given Jon gave me the will and motivation as well as the faith to believe everything would come good in the end, I have just sent him half my winnings :D :D
 
Has the battle weekend information still not been released yet? I dont recall receiving an email so far, and the news section of the site still shows nothing relating to it and its only 3 days away. I know they've said there will be one, but is unusual its this late being posted about.
 
Hello everyone,

We will be hosting a battle weekend event this month, but the details are not official yet.

Keep an eye out on the news site where news are posted about these events.

Kind regards.
Team Videoslots.

Yes last week they said it's in this month. But do they mean really in this month or this month's battle weekend will be hosted but maybe 4.-5.9?
 
Well, from memory, battle weekends are always the weekend after the 25th of the month (if im remembering that correctly), so i believe it should be this coming weekend as the 25th is tomorrow. Im surprised its this close to the weekend with no news of it so far.
 
Well, from memory, battle weekends are always the weekend after the 25th of the month (if im remembering that correctly), so i believe it should be this coming weekend as the 25th is tomorrow. Im surprised its this close to the weekend with no news of it so far.
VS has changed to be at the top of casinos to the bottom of the list, just get wors by the month.
 
I cannot register for the Battle of the 500e. I press register, a window pops up that it was successfully registered and so on. Despite the fact that the battle has been placed in the "my battles" tab, there is a register instead of a reasume.


bitwa.webp
 
I cannot register for the Battle of the 500e. I press register, a window pops up that it was successfully registered and so on. Despite the fact that the battle has been placed in the "my battles" tab, there is a register instead of a reasume.


View attachment 171446

Happened to me yesterday mate. Log out, restart PC and router and it will work.
 
....and the winnings from my free spins went on to pay me a wild line on 0.27p bets, so given Jon gave me the will and motivation as well as the faith to believe everything would come good in the end, I have just sent him half my winnings :D :D
.....and then you woke up ;)

Well done!
 
Well, from memory, battle weekends are always the weekend after the 25th of the month (if im remembering that correctly), so i believe it should be this coming weekend as the 25th is tomorrow. Im surprised its this close to the weekend with no news of it so far.
Hello spoo42,

There will be a battle weekend event this coming weekend, but official news with the specifics of the event are not posted.

The news would normally be posted by now, but there are some delays, unfortunately.
New will be posted before the weekend.

Apologizes for the inconvenience, and thanks for your patience.

Kind regards.
Team Videoslots.
 
I cannot register for the Battle of the 500e. I press register, a window pops up that it was successfully registered and so on. Despite the fact that the battle has been placed in the "my battles" tab, there is a register instead of a reasume.


View attachment 171446
I've had the same issue a few times, eventually you will get a resume instead of register. Don't know why or how long it'll take but I've not missed a battle due to it. I couldn't register for the battle before because it was full but only 1000+ registered.
Hey there,

The website is facing some connectivity problems currently, which are causing these issues. Our tech team is looking into the situation and the website should hopefully be stable and working normally again very soon.

We're very sorry for any troubles or inconveniences.

Please feel free to reach out to the support if there are any issues with payment or use of tickets with battles that couldn't be played.

Kind regards.
Team Videoslots.
 
I swear to god if this months battle weekend envolves any journeys or chaos. I'm done.

Same, I sat Fridays out, did not play a single one of them.

They really need some good, reliable, decent retention right now.

Myself included in this but cannot remember the last time I read positive comments about SnG on here.

2 decent games, 8 minute battles, no none spinners, plenty of rewards, no site errors etc etc.

And then as Greylady said, " I Woke Up" :p
 
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