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Hi Balthazar,

We have found the issue, this will be resolved tomorrow morning. We are sorry for any inconvenience.

// Daniel.H

Woke up this morning with an email telling me that I had won $9 at the Casino Race. Played a little and got up to $100...decided to cash out...couldn't because VISA was no longer there.

Fast forward to now...decided to play with the money that I couldn't withdraw...and then...

07YtQRQ.jpg



Will patiently wait for the VISA issue to get fixed now. Thanks Videoslots for making my day a bit less sh*tty (because today was pretty bad until now).
 
Hi Balthazar,

The issue has now been resolved so you can withdraw your money with VISA. And by the way, congrats on the win :)

// Philip
 
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Hi Everyone,

You can now find the new slot Golden Legend from Play’n GO at Videoslots.com

This is a 50-line slot that inspired of the creatures of the Chinese folklore. You will find the background music and graphics relaxing and I did enjoy it this morning while playing it.

I hope you guys will enjoy this fantastic slot from Play’n GO.

// Daniel.H
 
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There's an issue with Yggdrasil games at Videoslots...

The spin that triggers the free spins (on any of their games) is very noticeably laggy (ie: you can tell that the free spins are coming before the reels start stopping). It's clear that it does that because the server "sends" all the spins at once and then the result is displayed on the player's computer spin by spin. I know it's that because one time I triggered the FS on Cazino Zeppelin and started getting those little "Mega Big win" notification windows in the bottom right corner before I actually started winning them!

I was about 5 spins in the bonus and then it went crazy: one, two, three, four, five, six "Mega big win" windows piling up on top of each other even though I wasn't winning anything. I was wondering what was going on then bam! I got a full line of sticky wilds and that's why I had plenty of "mega big win" notifications seconds earlier. The server already knew the result of the entire bonus round, which explains the laggy triggering spin.

Anyways, I'm not sure if it's fixable (probably not) but it's annoying...especially the "free spins are coming" lag. I refuse to play their games anymore because of that...it's especially infuriating when you get 2 scatters and the game slow downs but you already know that you won't get the 3rd one because the spin wasn't laggy.

Hi Balthazar,

I have been you touch with Yggdrasil and they have investigated this issue. They did just inform me that they are very sorry about this and they are working on the matter and we will you keep you posted as soon as it is fixed.

// Daniel.H
 
Hi refre,

We are working on it and we should be able to process payments for your country shortly. As soon as we have sorted it I will PM you to let you know.

// Philip
 
Universal Monsters Dracula Online Slot

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Hi Everyone,

You can now find Universal Monsters Dracula Online Slot live at Videoslots.com.

I have to say that I have been super excited about this game for a while. You will notice that they have put a lot of effort in this slot and I hope you will enjoy it as much as I did this morning with my coffee.

//Daniel.H
 
I want to Dan but you guys don't have a netent license for us Canadians? :eek2:

The Netent/Canada/Videoslots relationship is a very strange one.

Videoslots claim that it's against Netent's terms to allow Canadians to play their games. On the other hand, Netent allows many other casinos to let Canadians play any game with the exception of a few titles w/copyrights such as CFTBL, Aliens and Southpark.
 
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Hi Everyone,

You can now find Universal Monsters Dracula Online Slot live at Videoslots.com.

I have to say that I have been super excited about this game for a while. You will notice that they have put a lot of effort in this slot and I hope you will enjoy it as much as I did this morning with my coffee.

//Daniel.H

Well now that my documentation is finally approved I'm back at Videoslots and put £30 on this slot. The first £25 barely gave me 50% RTP but then a nice £30 during free spins got my balance back up. I have to say it is a wonderful slot and ran very smoothly on the site (im used to download casinos so was concerned that flash performance would be dire). I'm not normally a fan of these stacked wilds many small wins slots, but I have to say the music, atmosphere and sound effects make this one a winner.

And I just love the Weekly Race Leaderboard.... exciting! How do you trigger the (2 points for every spin for 50 spin) thing. I had it once. Is it just a one off or can it be retriggered?
 
Hi slotmaster,

I will refer you to a previous post by me regarding Canada and Netent https://www.casinomeister.com/forums/threads/videoslots-review-correction.65444/

On the 7th July 2014 Netent sent out an update regarding restricted countries. Due to this, we were forced to block several countries from playing Netent games including Canada.
As we have got many complaints regarding Canada being blocked at Videoslots.com but not at other casinos, we asked Netent regarding this and how we could be compliant to offer Netent games to players in Canada.

Netent's answer was the following:
"Canada is a black-listed market where Netent games must not be offered. NetEnt has a strict zero-tolerance policy towards this. Netent is currently contacting the operators individually to remind them of their responsibility to follow their contracts, which state that no traffic from Canada should be accepted. NetEnt reserves the rights to terminate the contract and claim damage should they breach it, as illegal activities might harm NetEnt’s strategy."

This is the information that we have received directly from Netent and this is what we are following. We cannot comment on anything outside of our own business and agreements.

// Philip
 
Well now that my documentation is finally approved I'm back at Videoslots and put £30 on this slot. The first £25 barely gave me 50% RTP but then a nice £30 during free spins got my balance back up. I have to say it is a wonderful slot and ran very smoothly on the site (im used to download casinos so was concerned that flash performance would be dire). I'm not normally a fan of these stacked wilds many small wins slots, but I have to say the music, atmosphere and sound effects make this one a winner.

And I just love the Weekly Race Leaderboard.... exciting! How do you trigger the (2 points for every spin for 50 spin) thing. I had it once. Is it just a one off or can it be retriggered?

Hi ProbabilityZero,

I am glad that everything got solved with the documentation. You can earn more rewards like that while playing at our casino. You can earn rewards in many different ways and some of the rewards you can earn is cashback multipliers, casino race multipliers, free spins with no wager requirement, free cash and loads of other things. You can keep track of what achievements you can earn under your profile.

I hope you will have a great weekend.

// Daniel.H
 
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Hi Everyone,

We have released Sinbad from Quickspin today. The nice feature with this slot is that you can choose between three different settings when you enter the bonus mode. You can pick a Risky,less risky and a "Safer" way to go with your bonus free spins you get. My favorite one is the risky one where you get a Ape smashing your screen and giving you sticky wilds.

We have also added some trophies to the slot so I hope you all will enjoy it.

//Daniel.H
 
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Hi Everyone,

I hope you all had a great weekend. We have today released King Colossus from Quickspin. I love the free spins feature in King Colossus and it made me both crossing my fingers and toes while trying it out.

I hope you will enjoy the slot.

//Daniel.H
 
Such an innovative and friendly site. I can't praise this site enough. The team have created a taste of the future here. With its "ticker" stream, weekly spin races, cash back and wager free spin rewards other casinos should follow their example.

A very thrilled and happy customer :)
 
€15,500 weekly in Casino Races!

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Hi guys,

I have some very exciting news for you this Monday. We have increased the weekly Casino Races to €15,500 which is awarded to the top 921 players every week. This means that we give away an amazing €62,000 every month :)

You can read more about this
You do not have permission to view link Log in or register now.
.

// Philip
 
Hey Philip :)
i know its been covered before but are you guys still not thinking about changing the bonus structure?
got an email about a 100% bonus offer last Friday but it didnt do anything for me.
When i deposit 50 and get 100% bonus i like to play with $100
you can play more games and you get more play time.
to pay it out in 10% increments ? is just not attractive in any way (my opinion anyway)
i did deposit there this weekend (No luck)but didnt even take the bonus as i really didnt see the point :)
i know you got all this other cool features but now im asking about the bonus :)
 
Hey Philip :)
i know its been covered before but are you guys still not thinking about changing the bonus structure?
got an email about a 100% bonus offer last Friday but it didnt do anything for me.
When i deposit 50 and get 100% bonus i like to play with $100
you can play more games and you get more play time.
to pay it out in 10% increments ? is just not attractive in any way (my opinion anyway)
i did deposit there this weekend (No luck)but didnt even take the bonus as i really didnt see the point :)
i know you got all this other cool features but now im asking about the bonus :)

I totally agree with The Viking. Would be cool if somehow player would be able to choose between bonuses so if they like how it is now they can choose that route. But If player prefer like The Viking or myself as well then we would be able to choose a standard 100% deposit bonus? I would not even mind bit higher wager requirements. I will myself start to play lot more at Videoslots now as I can see the loyalty thing looks very good :)
 
Hey Philip :)
i know its been covered before but are you guys still not thinking about changing the bonus structure?
got an email about a 100% bonus offer last Friday but it didnt do anything for me.
When i deposit 50 and get 100% bonus i like to play with $100
you can play more games and you get more play time.
to pay it out in 10% increments ? is just not attractive in any way (my opinion anyway)
i did deposit there this weekend (No luck)but didnt even take the bonus as i really didnt see the point :)
i know you got all this other cool features but now im asking about the bonus :)

I kind of agree that the bonus structure isn't ideal but doesn't personally bother me as bonus play doesn't contribute to race ladder so I'm not sure would be worth it. I guess the upside to the bonuses they offer are that the wager requirements are relatively low and you can void the bonus if you don't want it to carry forward in further deposits.

Obviously I don't know the reason for the bonus structure but it may be that financially they couldn't afford all the other cool features with instant match bonuses added.
 
i agree but really what is there to void? as its only 10% increments, you might be voiding 2-5 bux :)

Yeah.... I guess my point is that if you were tied in to completing it through further deposits you may have to make several deposits to complete and thus not be able to enter the weekly race ladder until wager requirement met. Although not exactly a positive (as things would have to be going badly anyway), at least you can forfeit for further deposits. So I guess if it goes badly you haven't really lost a great deal and there is always the chance that you will get an early hit big enough to enable to you gain the 100% in a single deposit.

I take your point about play time because unless you get that early hit it doesn't feel like a true 100% If you have to make 2 to 5 deposits to realist it can feel like anything from a 20% bonus to a 50% bonus.

However, despite the bonus structure, the other features of Videoslots more than make up for this. Plenty of other casinos to go to for added bonus playing time when one fancies grinding a bonus (32 Red :)

32 Red and Videoslots are my two main casinos these days. 32 Red for added play time with generous bonuses and Videoslots for Race Ladder, achievements and vast array of games on offer :)
 
I must admit I do like to see bonuses credited instantly, full amount.

As a low roller, you pick one or two cold games at the start of a session you're done :( however with bonus you got a 'second wind' to fall back on.

My main are 32 Red for DOTD and Guts on deposit bonus days, usually bust most of the time but at least the extra play time can be there and when you bust you've had you full value without risk of anything expiring when you cannot deposit again for a while.

This is however the ONLY negative I've come across in my couple of deposits at Video Slots, I know for sure they'd see a lot more of my gaming budget if the structure was changed and confident other players, especially fellow low rollers would agree :D
 
I agree, No doubt see some deposits of me if bonus was rolled out different, As been pointed out when on a tight budget and small rolling than your lucky to get the 20% of the 100% if you lucks out the window and which normally is,

But they have other great offers that truly make up for it, Just not for really low rollers if your lucks out the window,
 
Hi guys,

Thanks for your input, it's great to hear what you think.

All our promotions are there to spice up your game play at Videoslots. The deposit bonus alone might not do it for everyone but considering all promotions combined I think we have one of the best promotions around.

However, your feedback has been noted and I will bring it up for an internal discussion.

// Philip
 
Hi guys,

Thanks for your input, it's great to hear what you think.

All our promotions are there to spice up your game play at Videoslots. The deposit bonus alone might not do it for everyone but considering all promotions combined I think we have one of the best promotions around.

However, your feedback has been noted and I will bring it up for an internal discussion.

// Philip

Even if it's monthly 100% up to a 100 or something that would be great!
 
Four things...

1- Is there a specific reason why there's no Novomatic slots on videoslots?

2- What's with Quickspin's latest releases? Epic Journey is $1.60/spin minimum bet, King Colossus is $0.80/spin...etc. Why are they doing this? Not low-roller friendly.

3- I can't play more than one MGS game at the same time for some strange reason. When I split the screen in 4 and I choose an MGS game (say Immortal Romance) and then I click on the second game to add another one, Microgaming games aren't available. They are no longer there like they don't even exist (they just disappear from the favorites menu, from the search engine, from the "hot" tab, etc). It doesn't seem to affect other providers.

4- The 100% Bonus wouldn't be that bad if it would let us withdraw at any time without penalty other than forfeiting the rest of the (unpaid) bonus. Last time I used the bonus I won early without even getting my first 10%. I couldn't withdraw more than my deposit until I finished WR, which is ridiculous considering that I didn't have any bonus money yet.

----

EDIT:
And while I'm here, I might as well tell you that the sound and music both give up after a while (usually one after the other) when we play Electric SAM, the game becomes completely mute after 10 minutes or so. Also, the Yggdrasil free spins triggering "delay" is still there.

EDIT II:
Looks like I'm not done yet :)
Why are you keeping our credit card numbers on file but we have to enter them again every time after 5 deposits? It's annoying.
 
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Hi guys,

Thanks for your input, it's great to hear what you think.

All our promotions are there to spice up your game play at Videoslots. The deposit bonus alone might not do it for everyone but considering all promotions combined I think we have one of the best promotions around.

However, your feedback has been noted and I will bring it up for an internal discussion.

// Philip


Please note: I like your overall bonus structure and don't want any changes.
Way to go!
 
Four things...
3- I can't play more than one MGS game at the same time for some strange reason. When I split the screen in 4 and I choose an MGS game (say Immortal Romance) and then I click on the second game to add another one, Microgaming games aren't available. They are no longer there like they don't even exist (they just disappear from the favorites menu, from the search engine, from the "hot" tab, etc). It doesn't seem to affect other providers.

I think this is done because of Microgaming's Quickfire platform. I can't play multiple MG Quickfire slots on any casino. After opening a second MG Quickfire game, when I try press spin on the one opened first, I get error message. None of the casinos I play have any rules against playing multiple slots at the same time. So this is probably a feature of Quickfire platform that can't be turned off.
 
Hi Balthazar,

Quite a few questions :) but I’m happy to answer them all the best I can.

1. The only reason for this is that we don’t have any agreements with them.
2. We have asked Quickspin to lower the minimum bet.
3. At the moment you cannot play more than 1 Microgaming game at a time because of a feature in the Quickfire platform, just like Finn wrote. There are ways to go around this, but then the achievements on the Microgaming games would not track correctly.
4. I will bring it up internally with the other feedback regarding bonuses.

EDIT: We are investigating the sound/music issue on Electric Sam, could you please PM me your username and the time when this happened the last time. And regarding the “delay “ on Yggdrasil free spins, that is something they are working on and as soon as it’s solved I will let you know.
EDIT II: We do this due to our internal security and fraud policy.

I hope this brings light to the questions you have.

All the best

// Philip
 
Just like to say videoslots is a great casino and I also like the bonus system the way it is. I deposit to play and don't mind having it released bit by bit as I spin away.

+1 for novomatic slots, would be great they are a LOT of fun!
 
Thank you for the replies Philip! I was wondering some of those questions myself, especially the oddly high minimum bets on the quickspin games.

I have a question of my own as well. Would it be impossible to get paypal as a deposit option?

But I agree that videoslots is a great casino. Not only is there a magnificient amount of different providers available, but they're always giving noticeable cashbacks and free money from the weekly races! Not to mention the nice free spin gifts from level ups. Getting rare though as you progress :(

I can happily say that videoslots is my current favourite one! Session duration is always higher here for me as well. Perhaps higher RTP or just more luck ;)

Other casinos can learn a lot of things from videoslots to make a player return again and again.
 
The only reason for this is that we don’t have any agreements with them.

Should have asked "Why don't you have any agreements with them yet and are you working 24/7 on it?" ;)


We have asked Quickspin to lower the minimum bet.

That's great. There's no logical reason to have a $0.02/line minimum bet (and Max bet at $240/spin. Not sure what they are smoking).


At the moment you cannot play more than 1 Microgaming game at a time because of a feature in the Quickfire platform, just like Finn wrote. There are ways to go around this, but then the achievements on the Microgaming games would not track correctly.


It's been working just fine at Redbet for years though, so it must be possible.


We are investigating the sound/music issue on Electric Sam, could you please PM me your username and the time when this happened the last time. And regarding the “delay “ on Yggdrasil free spins, that is something they are working on and as soon as it’s solved I will let you know.

If you play the game for 10-20 minutes or so the sound will fail eventually (usually during thr free spins). It happens every time.

Thanks Philip;
 
Hi Balthazar,

1. Unfortunately I don’t have any information that we will add them in a near future.
2. As I mentioned earlier there are ways to go around this, but the tracking of Microgaming’s achievements would not be correct with the current solution we have. This has also been confirmed by Microgaming. But it would be interesting to know if Redbet can manage to track it correctly? Then we could look into it further.
3. We are looking at adding Paypal as one of our payment solutions.
4. I have sent you a PM.

All the best.

// Philip
 
Playing more then 1 game at the time, at Redbet only works for Netent games not Microgaming Balthazar :)

Since when? I clearly remember Chopley playing IR, TFROL, Playboy and TS2 all at the same time in one of his latest videos. Achievements were fine too as he was progressing in each game.
 
Hi Balthazar,

Just checked and it seems you cannot play more than one Microgaming game at a time at Redbet.

All the best.

// Philip
 
Since when? I clearly remember Chopley playing IR, TFROL, Playboy and TS2 all at the same time in one of his latest videos. Achievements were fine too as he was progressing in each game.

I think he did too - he did a Netbent challenge with 4 games there open simultaneously, Rockets, DoA, Beach and Evolution IIRC dropping DoA for Boodsuckers. The following week he took another bonus and played TS2, IR, TRFOL and Playboy (and he dropped one for Bust The Bank) at the same time which I remember as he got a 700x+ Champagne feature on TFROL which bailed him out.:) In fact I know he did, and what Balt just posted above did cross my mind when I read this thread a few days ago.....
 
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Hi Everyone,

You can now find GamesOS brand new slot Pipezilla at Videoslots.com. I hope you all will enjoy the slot.

//Daniel.H

When you announce these, can you let us know if available in the UK or not. Saves me getting all excitied about trying a new slot, only to find out I can't play it any way because I am in UK

Thanks
 
Normally I would check but I have personally played a few mg games at same time but without realising and not no, But I believe what others are saying and canot be done now and if so the stats may not work, Low the stats will not matter on most sites unless its a personal thing :)

Either way it can be done so MG obvious changed something there, who really wants alot of games open anyway? Its a personal touch for me when I have a spin, If your in it to win it than I do not think its going to happen unless you hit the JP or got some change to chuck away, If the later than lets go for a drink :)
 
Normally I would check but I have personally played a few mg games at same time but without realising and not no, But I believe what others are saying and canot be done now and if so the stats may not work, Low the stats will not matter on most sites unless its a personal thing :)

Either way it can be done so MG obvious changed something there, who really wants alot of games open anyway? Its a personal touch for me when I have a spin, If your in it to win it than I do not think its going to happen unless you hit the JP or got some change to chuck away, If the later than lets go for a drink :)

Totally agree. This is why I don't auto play and walk away. Seems I'm just throwing money away if leaving to auto play. If the slot becomes boring it's time to try a new one or switch on the Xbox ;)

Only time I just auto play and walk away is if I have a huge bonus to grind away on. 32 Red recently changed theirs from 30 days to 7 and sometimes it can be a struggle if I'm 30p spinning on a £50 x 30 WR and will leave it on auto when busy.
 
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Hi Everyone,

It´s Friday and some of you are already having a nice weekend. We have released Firestorm from Quickspin and UK players can also play this slot. I like this slot since it have nice graphics and the minimum bet is lower then some of their other slots.

We have also set up trophies and rewards for this slot so I hope you will enjoy it and I wish you all a nice weekend.

You can read more about the release
You do not have permission to view link Log in or register now.
.

//Daniel.H
 
Since when? I clearly remember Chopley playing IR, TFROL, Playboy and TS2 all at the same time in one of his latest videos. Achievements were fine too as he was progressing in each game.

I guess the achievements did work if it was different slots, but they didn't work properly if it was multiple sessions of the same slot. Chopley hasn't posted anything for a year. Maybe sometime after that video, someone tried to play the multiple sessions of the same MG game, didn't get all the achievements, then proceeded to complain to MG, and rather than fixing that, or blocking just multiple sessions of same slot on same casino, they blocked multiple Quickfire sessions at the same casino.
 
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I'm not thrilled about the bonus set-up.

I didn't realize that the bonus would not be playable at once.
Sure, I read that it will be credited in 10% increments.
Also there is whole section ('What is Wager Requirement?'), explaining how to 'turn the bonus money into real money'.

Still, this is how MG download casinos work.
And terms are very similar.
You have a separate bonus balance and it's transferred in increments to your cash balance as you wager.
It's all playable though, both bonus and cash balance.

It's not a complaint, as terms are actually pretty clear and straight forward.
I just shouldn't have combined it with past MG experience, if that makes sense.

I've managed to convert 40% of my bonus.
I already made an extra deposit.
I'm guessing I'll have to make several more to convert all of it.


Freddy
 
There's an issue with Yggdrasil games at Videoslots...
I triggered the FS on Cazino Zeppelin and started getting those little "Mega Big win" notification windows in the bottom right corner before I actually started winning them!

I was about 5 spins in the bonus and then it went crazy: one, two, three, four, five, six "Mega big win" windows piling up on top of each other even though I wasn't winning anything. I was wondering what was going on then bam! I got a full line of sticky wilds and that's why I had plenty of "mega big win" notifications seconds earlier. The server already knew the result of the entire bonus round, which explains the laggy triggering spin.

This here really have to be fixed :) Just got the free spins and while i opend up Bandicam to record it, it vent crazy with big wins and mega wins :)
dont get me wrong i like that:D but to know your going to be winning big in free spins before you play them hmmm it spoils the exitements a bit :)
 
View attachment 53385

Hi everyone,

I just wanted to let you all know that we just launched yet more games to our already big collection of games. This time we have launched all the games from the game provider Rival and we are proud to present games such as Golden Gorilla, Lions Roar, Mystic Wolf, Blazin’ Buffalo, amongst many other games.

I hope you will enjoy them. You can read more
You do not have permission to view link Log in or register now.
.

// Philip

Will these be available to UK players at any point? :)
 
I've earned countless 'trophies' while playing the slots.
I'm guessing it's mostly a gimmick right?

It seems your XP level is part of this same system.
You can get quite high, up to level 1000.

Are there any advantges to this?

At other casinos any added perks are usually listed with VIP level.

I'm having a hard time finding this at the Videoslots website.

Thanks!


Freddy
 
Hi shoust,

Our Rival games are not available for UK players like you say and I don't have an ETA when or if they will ever be. Before we can do anything to add our Rival games for UK they have to apply for a UK license. Should I have some information that indicates if we will add UK for our Rival games I will be sure to let you and everyone else know though.

// Philip
 
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