Hi Balthazar,
Thank you for your information. We're investigating this right now and we will contact you as soon as we know anything.
// Daniel.H
Waiting
Thank you.
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Hi Balthazar,
Thank you for your information. We're investigating this right now and we will contact you as soon as we know anything.
// Daniel.H
Waiting
Thank you.
Hi Balthazar,
We have found the issue, this will be resolved tomorrow morning. We are sorry for any inconvenience.
// Daniel.H


There's an issue with Yggdrasil games at Videoslots...
The spin that triggers the free spins (on any of their games) is very noticeably laggy (ie: you can tell that the free spins are coming before the reels start stopping). It's clear that it does that because the server "sends" all the spins at once and then the result is displayed on the player's computer spin by spin. I know it's that because one time I triggered the FS on Cazino Zeppelin and started getting those little "Mega Big win" notification windows in the bottom right corner before I actually started winning them!
I was about 5 spins in the bonus and then it went crazy: one, two, three, four, five, six "Mega big win" windows piling up on top of each other even though I wasn't winning anything. I was wondering what was going on then bam! I got a full line of sticky wilds and that's why I had plenty of "mega big win" notifications seconds earlier. The server already knew the result of the entire bonus round, which explains the laggy triggering spin.
Anyways, I'm not sure if it's fixable (probably not) but it's annoying...especially the "free spins are coming" lag. I refuse to play their games anymore because of that...it's especially infuriating when you get 2 scatters and the game slow downs but you already know that you won't get the 3rd one because the spin wasn't laggy.


I want to Dan but you guys don't have a netent license for us Canadians?![]()
View attachment 54390
Hi Everyone,
You can now find Universal Monsters Dracula Online Slot live at Videoslots.com.
I have to say that I have been super excited about this game for a while. You will notice that they have put a lot of effort in this slot and I hope you will enjoy it as much as I did this morning with my coffee.
//Daniel.H
On the 7th July 2014 Netent sent out an update regarding restricted countries. Due to this, we were forced to block several countries from playing Netent games including Canada.
As we have got many complaints regarding Canada being blocked at Videoslots.com but not at other casinos, we asked Netent regarding this and how we could be compliant to offer Netent games to players in Canada.
Netent's answer was the following:
"Canada is a black-listed market where Netent games must not be offered. NetEnt has a strict zero-tolerance policy towards this. Netent is currently contacting the operators individually to remind them of their responsibility to follow their contracts, which state that no traffic from Canada should be accepted. NetEnt reserves the rights to terminate the contract and claim damage should they breach it, as illegal activities might harm NetEnt’s strategy."
This is the information that we have received directly from Netent and this is what we are following. We cannot comment on anything outside of our own business and agreements.
Well now that my documentation is finally approved I'm back at Videoslots and put £30 on this slot. The first £25 barely gave me 50% RTP but then a nice £30 during free spins got my balance back up. I have to say it is a wonderful slot and ran very smoothly on the site (im used to download casinos so was concerned that flash performance would be dire). I'm not normally a fan of these stacked wilds many small wins slots, but I have to say the music, atmosphere and sound effects make this one a winner.
And I just love the Weekly Race Leaderboard.... exciting! How do you trigger the (2 points for every spin for 50 spin) thing. I had it once. Is it just a one off or can it be retriggered?







Hey Philip
i know its been covered before but are you guys still not thinking about changing the bonus structure?
got an email about a 100% bonus offer last Friday but it didnt do anything for me.
When i deposit 50 and get 100% bonus i like to play with $100
you can play more games and you get more play time.
to pay it out in 10% increments ? is just not attractive in any way (my opinion anyway)
i did deposit there this weekend (No luck)but didnt even take the bonus as i really didnt see the point
i know you got all this other cool features but now im asking about the bonus![]()

Hey Philip
i know its been covered before but are you guys still not thinking about changing the bonus structure?
got an email about a 100% bonus offer last Friday but it didnt do anything for me.
When i deposit 50 and get 100% bonus i like to play with $100
you can play more games and you get more play time.
to pay it out in 10% increments ? is just not attractive in any way (my opinion anyway)
i did deposit there this weekend (No luck)but didnt even take the bonus as i really didnt see the point
i know you got all this other cool features but now im asking about the bonus![]()
i agree but really what is there to void? as its only 10% increments, you might be voiding 2-5 buxI guess the upside to the bonuses they offer are that the wager requirements are relatively low and you can void the bonus if you don't want it to carry forward in further deposits.

i agree but really what is there to void? as its only 10% increments, you might be voiding 2-5 bux![]()


however with bonus you got a 'second wind' to fall back on.
Hi guys,
Thanks for your input, it's great to hear what you think.
All our promotions are there to spice up your game play at Videoslots. The deposit bonus alone might not do it for everyone but considering all promotions combined I think we have one of the best promotions around.
However, your feedback has been noted and I will bring it up for an internal discussion.
// Philip

Hi guys,
Thanks for your input, it's great to hear what you think.
All our promotions are there to spice up your game play at Videoslots. The deposit bonus alone might not do it for everyone but considering all promotions combined I think we have one of the best promotions around.
However, your feedback has been noted and I will bring it up for an internal discussion.
// Philip
Four things...
3- I can't play more than one MGS game at the same time for some strange reason. When I split the screen in 4 and I choose an MGS game (say Immortal Romance) and then I click on the second game to add another one, Microgaming games aren't available. They are no longer there like they don't even exist (they just disappear from the favorites menu, from the search engine, from the "hot" tab, etc). It doesn't seem to affect other providers.
but I’m happy to answer them all the best I can.

The only reason for this is that we don’t have any agreements with them.

We have asked Quickspin to lower the minimum bet.
At the moment you cannot play more than 1 Microgaming game at a time because of a feature in the Quickfire platform, just like Finn wrote. There are ways to go around this, but then the achievements on the Microgaming games would not track correctly.
We are investigating the sound/music issue on Electric Sam, could you please PM me your username and the time when this happened the last time. And regarding the “delay “ on Yggdrasil free spins, that is something they are working on and as soon as it’s solved I will let you know.
It's been working just fine at Redbet for years though, so it must be possible.

Playing more then 1 game at the time, at Redbet only works for Netent games not Microgaming Balthazar![]()
Since when? I clearly remember Chopley playing IR, TFROL, Playboy and TS2 all at the same time in one of his latest videos. Achievements were fine too as he was progressing in each game.
In fact I know he did, and what Balt just posted above did cross my mind when I read this thread a few days ago.....View attachment 54517
Hi Everyone,
You can now find GamesOS brand new slot Pipezilla at Videoslots.com. I hope you all will enjoy the slot.
//Daniel.H


Normally I would check but I have personally played a few mg games at same time but without realising and not no, But I believe what others are saying and canot be done now and if so the stats may not work, Low the stats will not matter on most sites unless its a personal thing
Either way it can be done so MG obvious changed something there, who really wants alot of games open anyway? Its a personal touch for me when I have a spin, If your in it to win it than I do not think its going to happen unless you hit the JP or got some change to chuck away, If the later than lets go for a drink![]()


Since when? I clearly remember Chopley playing IR, TFROL, Playboy and TS2 all at the same time in one of his latest videos. Achievements were fine too as he was progressing in each game.
There's an issue with Yggdrasil games at Videoslots...
I triggered the FS on Cazino Zeppelin and started getting those little "Mega Big win" notification windows in the bottom right corner before I actually started winning them!
I was about 5 spins in the bonus and then it went crazy: one, two, three, four, five, six "Mega big win" windows piling up on top of each other even though I wasn't winning anything. I was wondering what was going on then bam! I got a full line of sticky wilds and that's why I had plenty of "mega big win" notifications seconds earlier. The server already knew the result of the entire bonus round, which explains the laggy triggering spin.
Just got the free spins and while i opend up Bandicam to record it, it vent crazy with big wins and mega wins 
but to know your going to be winning big in free spins before you play them hmmm it spoils the exitements a bit 
View attachment 53385
Hi everyone,
I just wanted to let you all know that we just launched yet more games to our already big collection of games. This time we have launched all the games from the game provider Rival and we are proud to present games such as Golden Gorilla, Lions Roar, Mystic Wolf, Blazin’ Buffalo, amongst many other games.
I hope you will enjoy them. You can read moreYou do not have permission to view link Log in or register now..
// Philip

