Videoslots - Newly Accredited

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi quber,

Thanks for the screens. That's strange, as I've tried the game myself again just now, and it's working just fine on mine.

I will send over this to our tech dept. to see why yours is showing that way, and I'll get back to you on this mate.

Best Regards,
Lucas
 
Award winning Videoslots is reviewed by Casinomeister

quber

Senior Member
Joined
Feb 25, 2004
Location
Europe
Hi Lucas,

I tried the other Yggdrasil slots as well and they all had the same error, this is by just going to the web site and not logging in or anything just launching the game, tried different browsers as well and still the same.

I registered an account to see if I get the same when logged in but can't see how to play for fun when logged in
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi quber,

Good afternoon.

We've sent this enquiry to Yggdrasil and we're waiting for a reply from them. As we've tried it ourselves and the games are taking the stakes as they should on our screens, and also tried them on the different browsers and still work fine.

So at this stage, I can't tell you what's wrong and why it is showing the way it is on yours until we hear back from Yggdrasil.

(To play for fun you must be logged out.)

But rest assured that I'll keep you posted as soon as we get a reply from Yggdrasil mate. ;)

Kind Regards,
Lucas
 

quber

Senior Member
Joined
Feb 25, 2004
Location
Europe
I made a small deposit to try it for real and it worked fine then logged out and still had the issue. I've tried messing about to see if i can find anything causing it but no luck on that
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi quber,

Don't worry about it mate. Will let you know as soon as Yggdrasil get back to us. ;)

Best Regards,
Lucas
 

quber

Senior Member
Joined
Feb 25, 2004
Location
Europe
Solved it.

when I go to the homepage I have GBP selected at the top of the page, if I change it to Euro the game behaves correctly with the correct balance, if I change it back to GBP it gives the wrong balance so it is just doing some kind of currency exchange by the look of it
 

Captain Chaos

Dormant account
Joined
Apr 11, 2014
Location
United Kingdom
Congratulations on becoming accredited!

Question for you! How does the 25% cashback work? I started reading and thought it would be 25% of what you deposit but then got confused when 25% daily profit was mentioned. Am I correct in my original assumption that it is 25% back of what you deposit?
 

Azzurri

Banned User
Joined
Feb 8, 2014
Location
From Foil Land
Nothing to do with your deposit mate. I thought the same but was wrong. Based on their daily profits, which we don't know the figures.

It's pretty random. Once I got over $300 cash back, another time $80. This week I deposited $380 and have $27 waiting for me in cash back. As it's based on their daily profits, I might start only playing at VS on weekends, which I'd assume are their busier nights.
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi Guys,

Good morning.

@ quber – Cool, I will confirm that it was just that as soon as I hear back from Yggdrasil mate. Thanks for your input ;)

@ Captain Chaos- Thank you very much! :)

Re; Cashback Calculation: Cashback is not based on player’s deposits, and it’s regardless if players win or lose as they will still get paid cashback. :thumbsup:

We give back 25% of our daily profits to our players. This is awarded by percentage – The more you’ve bet during the day, the bigger piece of the pie you’ll get. ;) (Therefore it all depends on how much a player wagers during the day.)

P.S. - This offer cannot be combined with any other bonus or promotions. If you activate or have an activated bonus, no cashback can be earned until completion or failure of the bonus or promotion.

You may have a look at our cashback page here:
You do not have permission to view link Log in or register now.


Thanks again, and feel free to contact me at any time should you need any further assistance, and I’ll gladly help out.

Kind Regards,
Lucas
 

Azzurri

Banned User
Joined
Feb 8, 2014
Location
From Foil Land
Hi Lucas, can you please tell me what time exactly the final stats on the races is updated once the clock ticks over to 12:01am following the final race day?

Also, I've been a long term member but have never made a single withdrawal. I have only ever deposited via visa card, however, if I wanted to make my first withdrawal to neteller, is it allowed, and how long would it take? My identification was processed long ago.

Thanks
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Nothing to do with your deposit mate. I thought the same but was wrong. Based on their daily profits, which we don't know the figures.

It's pretty random. Once I got over $300 cash back, another time $80. This week I deposited $380 and have $27 waiting for me in cash back. As it's based on their daily profits, I might start only playing at VS on weekends, which I'd assume are their busier nights.

I would be delighted with any cashback figure!, to give their players 25% of the day days profits is excellent
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi Azzurri,

Good afternoon.

The final stats on the casino races are updated between 4am - 6am GMT.

Should you want to make a withdrawal to Neteller, you will need to first make a deposit via the same payment method. It usually takes between 1 to 2 hours, and sometimes it can take a little longer with a maximum of up to 12 hours.

Thanks again, and let us know should you have any futher questions.

Kind Regards,
Lucas
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Solved it.

when I go to the homepage I have GBP selected at the top of the page, if I change it to Euro the game behaves correctly with the correct balance

Hi quber,

Good morning. :)

So, Yggdrasil got back to us, and informed us that the difference in balance at the bottom of the game screen can be a result of either one of two things:

1) If a player arrives on the site from for instance GB they will automatically get GBP in the session. However, if they should select another currency in the top right drop down menu, then that would be the currency used in the session.

2) When players are using a proxy and or selecting a "private surfing" option and get an IP in another country. So a player coming from the UK might automatically get USD as a currency right away because of that.

Therefore it's important for all players to keep these two possibilities in mind in the rare event that they come across a similar situation as above, in order to avoid any confusion.

Thanks again for your input mate.

Kind Regards,
Lucas
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Good to Know Important Updates!

Hi All,

Good evening. :) We have some interesting updates for you. ;)

First off: We are scheduled to Launch NetEnt on Thursday afternoon. :)

We will also be going live with the extended options for the self setting deposit limits for players to be able to set their limits per day, per week, or per month.

Furthermore, we will also be going live with flushing withdrawals. So players can request to flush their withdrawals by contacting our support on either live chat or email. :)

On another note, we would like to also inform you that we are now approved and licensed under the LGA Malta.

Stay tuned for more fresh news coming up soon!

Thanks for all your support, it's greatly appreciated.

Cheers!
Lucas
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Hi All,

Good evening. :) We have some interesting updates for you. ;)

First off: We are scheduled to Launch NetEnt on Thursday afternoon. :)

We will also be going live with the extended options for the self setting deposit limits for players to be able to set their limits per day, per week, or per month.

Furthermore, we will also be going live with flushing withdrawals. So players can request to flush their withdrawals by contacting our support on either live chat or email. :)

On another note, we would like to also inform you that we are now approved and licensed under the LGA Malta.

Stay tuned for more fresh news coming up soon!

Thanks for all your support, it's greatly appreciated.

Cheers!
Lucas


Thanks for the warning. :(
 

b3b44

Dormant Account
Joined
Aug 8, 2011
Location
netherlands
Hi All,

Good evening. :) We have some interesting updates for you. ;)

First off: We are scheduled to Launch NetEnt on Thursday afternoon. :)

We will also be going live with the extended options for the self setting deposit limits for players to be able to set their limits per day, per week, or per month.

Furthermore, we will also be going live with flushing withdrawals. So players can request to flush their withdrawals by contacting our support on either live chat or email. :)

On another note, we would like to also inform you that we are now approved and licensed under the LGA Malta.

Stay tuned for more fresh news coming up soon!

Thanks for all your support, it's greatly appreciated.

Cheers!
Lucas


I might sign up after you guys have added NetEnt ;)
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
Hi All,

We would like to let you know that the new deposit limits options are now live.

Players can now choose to set their deposit limits for:

  • One day (24 hours)
  • One week (7 days)
  • One month (30 days)

This also applies for the wager and loss limits as well.

Furthermore, Flushing withdrawals is now also available. Players can now request to have their withdrawals flushed by contacting our support agents via either live chat or email. :)

On another note - unfortunately NetEnt has been delayed a little, and we are now expecting to go live tomorrow morning.

So hang in there ;)

Kind Regards,
Lucas
 
J

Jory

Guest
On another note - unfortunately NetEnt has been delayed a little, and we are now expecting to go live tomorrow morning.
Lucas

I will give them a try as Friday is cashback day. :thumbsup:

Only problem is, i've been playing NetEnt for over a year and don't have a single memory of winning:confused: I guess I must just be unlucky.... It seems people either love or hate NetEnt and not much inbetween.
 

VS_Lucas

Former Rep for Videoslots - please contact <a href
Joined
Feb 27, 2013
Location
Malta
NETENT IS NOW LIVE!

Hi All,

The moment that many have been waiting for is now here! – With a series of additions of game suppliers being constantly launched at our casino, we now are very proud to announce that we've gone live with Net Entertainment. :)

Read more here - >
You do not have permission to view link Log in or register now.


Cheers!
Lucas
 
V

vorcirion

Guest
Otherwise great casino...there's only one thing I don't like:

"Your bonus money will be paid out in 10% increments."

So if I'm unlucky or well more accurately...if I'm not lucky...I won't get full deposit bonus. I did take the first welcome bonus though and was somewhat lucky but played it all back (silly me...but was fun!). Everything worked smoothly...I really liked the cashback offer (got around 25€ back from my 50€ deposit).
 

Greigssy

Meister Member
Joined
Aug 13, 2010
Location
Scotland
It's good to see that Videoslots have added Netent slots,842 games are now on the site. It is probably one of the best casinos for choice and the cash-outs are fast.

But the bonuses are not the greatest this is what I was just offered by email......"5 free spins on starburst" and I'd better hurry up as its limited to the first 1000 players.

If they're were better bonus offers more players would be playing here.
 

DrStrangelove

Non-Gambler
Joined
Aug 9, 2013
Location
Stockholm
It's good to see that Videoslots have added Netent slots,842 games are now on the site. It is probably one of the best casinos for choice and the cash-outs are fast.

But the bonuses are not the greatest this is what I was just offered by email......"5 free spins on starburst" and I'd better hurry up as its limited to the first 1000 players.

If they're were better bonus offers more players would be playing here.

I agree completely, it is my best casino experience in 7 years, IMO it is top-ten. As with regard to bonuses, I think that their cash back offer is pretty unique, yesterday I got 130EURO cash back and quickly turned it into 1200EURO and there is no wager requirement and on top of that is the pretty generous casino race money. So for us players that are not so skilled with bonuses this site is a great alternative.
 

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
hi lucas

I have pm you regarding a query, hope to hear from you soon, many thanks...
 
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