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Leaving UK market e-mail correspondence thread

Discussion in 'Online Casinos' started by mcgameboy, Sep 3, 2014.

    Sep 3, 2014
  1. mcgameboy

    mcgameboy Screenieholic & Essayist mm2

    Occupation:
    Casual Stocktaker (Inventory Counter)
    Location:
    Belfast
    There have been a lot of threads started in the last day or two concerning the impending departure of several casinos from the UK market.

    So I thought it might be a good idea to try and create one single thread specifically for the purpose of listing ALL of those casinos who HAVE announced their intention to leave the UK market.

    I'm going to start the ball rolling..........

    Pic 1 - All Slots (received 1st Sept)

    Pic 2 - Casino Tropez (not CM accredited) oops :oops: (rec'd 2nd Sept)

    Pic 3 - RedFlush (rec'd 2nd Sept)
     

    Attached Files:

    4 people like this.
  2. Sep 3, 2014
  3. liquuid_fusion

    liquuid_fusion Meister Member PABnorogue PABnononaccred2 PABaccred

    Occupation:
    Student
    Location:
    UK
    Ruby Fortune (rec 25th July)
     

    Attached Files:

    • Leaving UK market e-mail correspondence thread: ruby.png,Sep 3, 2014
      ruby.png
      File size:
      45.8 KB
      Views:
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  4. Sep 3, 2014
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Why 1st August?

    Secondly, they are not being "forced" to abandon their UK players, they had the choice of working with the new regulations which would have allowed them to offer uninterrupted service.

    Thirdly, this information is not being sent to ALL their UK account holders, just a chosen few. They have said NOTHING to the community at large about these changes.


    Far from sending me closure emails, I received TODAY an email from all four former Jackpot Factory casinos telling me to play now for double points on the new games. These are also Digimedia, much like Ruby Fortune is suspected to be. Same group, but completely different interpretations of the requirements of the UK regulations.

    Despite the lack of formal information delivered from the operators, the rumour that "the majority of Microgaming casinos" will be leaving the UK looks like being correct.

    UK players are now finding that operators are deserting them far more readily than they deserted the US players. Microgaming in particular, fought hard to dig in despite UIGEA, and even when they were forced out, they managed to hang on for a few more months by using an "unbranded" version of their software provided through a secretive network of subsidiary companies so that the US authorities would have had a tough job linking the "crime" to Microgaming. UK - they are all walking towards the exit weeks before they are likely to get shoved through it by the UKGC. This is despite that fact that unlike UIGEA, a mechanism has been provided that will allow them to remain.

    This outcome was not what the UK government had in mind when the bill was passed, they were expecting the good casinos to remain under the new regime, but that the rogues would be squeezed out by a regulated and accountable industry that players could trust.

    This should tell the US something. Had they went for a similar regulatory regime as the UK, it would have been MORE successful in driving offshore casinos out of the US than their UIGEA approach.
     
    1 person likes this.
  6. Sep 3, 2014
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Lucky Nugget will soon cease operating in your country. However you can still get your fill of brilliant online gaming at Betway, our preferred partner site.
     
  8. Sep 3, 2014
  9. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Vegas palms so hopefully no more emails from them and like the rest of the group they kindly say I can use Betway:)
    Hi Paul,

    We will unfortunately not be operating within the United Kingdom for much longer. The good news is that you can still enjoy your favourite online casino gaming at Betway, our preferred partner site.

    Betway has almost a decade of experience offering quality casino, and sports betting gaming to players in the United Kingdom. They offer an impressive portfolio of over 500 online casino games and access to live and in play sports betting. The casino has an expansive selection of old favourites, and new blockbuster games such as THE DARK KNIGHT RISES™, TERMINATOR 2™ and the Jurassic Park™ slot.

    Getting started at Betway is easy and new Real Money players to the casino unlock up to £1,050 free in exclusive welcome deposit matches bonuses.

    How to claim your welcome bonuses: • Signup for a new Real Money account at Betway
    • Make your first deposit and get a 150% match, up to £300
    • On your second deposit, you will receive a 25% match, up to £250
    • Finally, on your third deposit, you will receive a 50% match, up to £500
    Please note that this offer is only available to players who do not have an existing Betway account Thank you for all your support at Vegas Palms and best of luck at Betway!






    John Hughes
    Vegas Palms
     
  10. Sep 3, 2014
  11. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Well with UK out maybe now they will come back to USA? :D:D:D:D Ahhh the good ole days.
     
    3 people like this.
  12. Sep 3, 2014
  13. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    OK by me, I emptied Lucky Nugget last year:p

    Not one single email from them since:)

    Betway is in need of an empty, so this hasn't turned out too bad.


    The only puzzle is WHY?

    I thought the UK was a big market, and the old Belle Rock four were heavily into TV advertising. All Slots also ran ad campaigns on TV.

    Casino Rewards however didn't seem to feature on TV, yet they are the one big group that have declared themselves "all in" for the new UK regime. They will have a huge chunk of the UK Microgaming download client market with all 30 or so of their skins being available. With the main competition (the big Digimedia group) going for the exit, they could clean up. There is, of course, 32Red group with 4 skins, and Betway and Casino UK.

    I wonder if some of these with change their minds over the next year, and then face the uphill struggle to win back the players they kicked out.
     
    2 people like this.
  14. Sep 3, 2014
  15. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Yes filling our inbox's up whit big depo bonus, I think bet way will do ok out of this, especially with there bingo adverts every 2 seconds on tv, Talking about tv campaigns Ive not really see many lately, Its all bingo. I wonder if the new rules is why alot of bingo sites are stocking up on the casino games? As ive seen quit a few sites geting a load of new games,
     
  16. Sep 3, 2014
  17. mcgameboy

    mcgameboy Screenieholic & Essayist mm2

    Occupation:
    Casual Stocktaker (Inventory Counter)
    Location:
    Belfast
    Got that same e- mail today myself.

    Then a few hours later, I get another one. Complimentary spins on So Many Monsters
     
  18. Sep 3, 2014
  19. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Same here mcgameboy im still getting offered free spins. As for every casino promoting betway just found out I opened an account there in 2009 and its still in good standing. Funny as never deposited there but good job I checked and never just registered.
     
    1 person likes this.
  20. Sep 4, 2014
  21. 09237653

    09237653 Meister Member

    Occupation:
    .
    Location:
    UK
    Is there a definitive list of casinos anywhere which are pulling out of the UK?

    email wise so far I have received:

    Vegas Palms
    SpinPalace
    Riverbelle
    RubyFortune
    Casino La-vida

    All of which point me to Betway.
     
  22. Sep 4, 2014
  23. Richas

    Richas Senior Member

    Occupation:
    Project Manager
    Location:
    UK
    It is more old rules than new. Bingo is allowed to advertise pre the 9pm watershed, which are cheaper. The site may offer a lot more but if the ad is for bingo they get a pass.

    Live sports events get a pre 9pm pass for related sports betting.

    This may get tightened up soon.
     
  24. Sep 5, 2014
  25. 243 lines=daft

    243 lines=daft Senior Member

    Occupation:
    Energy
    Location:
    Scotland
    Leaving UK market e-mail correspondence thread: jc.jpg,Sep 5, 2014

    Jackpot City say goodnight (after another relatively recent Digimedia move). I'm hoping Roxy palace don't follow suit
     
  26. Sep 5, 2014
  27. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    bingo

    Only 6 days left until Bingo Joy moves!


    What will happen to your account and what does moving mean for you?

    On Wednesday 10th September at midnight Bingo Joy will close down. This means you will be moved to a brand spanking new home called ChitChat Bingo You don’t need to lift a finger or worry while the move happens, we’ve made sure that all your account details including ……

    Username
    Password
    Card Payment details
    Account balances (cash bonus and loyalty points)

    …do not change. Which means all you need to do is log into to your new account at ChitChat from 7:00am on Thursday 11th September to activate it.
     
  28. Sep 8, 2014
  29. Richas

    Richas Senior Member

    Occupation:
    Project Manager
    Location:
    UK
    Mansion Poker pulling out of UK 15th Sept - promoting Titanbet Poker as alternative (with points/VIP status transfer, not balance transfer).

    You must register/login in order to see the link.
     
  30. Sep 9, 2014
  31. Richas

    Richas Senior Member

    Occupation:
    Project Manager
    Location:
    UK
    32Red buy GoWild's UK database
    You must register/login in order to see the link. (subscr)
     
    2 people like this.
  32. Sep 9, 2014
  33. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Lol does that now mean I have duplicate accounts at 32RED.
     
  34. Sep 9, 2014
  35. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This tells us 2 things.

    GoWild are definitely pulling out, although they are yet to inform their UK players.
    32Red is definitely staying put, a 99% certainty now pretty much confirmed.

    Some duplicate accounts are going to be created, and it's a question of whether 32Red decides to merge the duplicates or let some players have 2 accounts there. Merging the duplicates is probably the better option, leaving players with their original 32Red account. Merging may not necessarily be straight forward either, as 32Red will need to make sure they have identified the accounts correctly, rather than merging two different players who just happen to have very similar details.
     
  36. Sep 9, 2014
  37. Richas

    Richas Senior Member

    Occupation:
    Project Manager
    Location:
    UK
    True

    Without seeing the detail it is hard to tell, it may just be 32Red are marketing to these players, it may not mean they would port the accounts wholesale, points rewards et al.

    Two approaches seem to be happening when a site pulls out, full porting to a skin on te same network OR recomending an alternative site. Its not clear to me which this deal is (without paying the subscription).
     
  38. Sep 9, 2014
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    If players have to deal with their own account closures at GoWild, I would have expected the email to have been sent out by now. There is going to be considerable dissent if GoWild suddenly locks UK players out and cancels all their benefits and comps without giving the players a chance to do it themselves. Players would also prefer to withdraw or play down to zero, rather than be locked out and have to contact CS to get any remaining balance out of their accounts.

    If 32Red are going to use the list for marketing, then they could choose to market only to those players they are pretty certain they don't already have. However, it may not go down too well if players start complaining about data violations on the part of 32Red who have somehow ended up with all their personal information without explicit permission from the GoWild players themselves. Given that 32Red will then hold a UK licence, this could be more serious than it has been in the past where such transfers have remained under an offshore jurisdiction. Ideally, GoWild should ensure that players have the opportunity to opt out of having their information transferred, and should send out an email, or even have a message in the casino and their website about it.
     

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