Videoslots - Newly Accredited

Hi all,

@dionysus -- Have you been in contact with our support? -- If not, please reach out to us at videoslotsteam@videoslots.com, and we will investigate.

@bamberfishcake -- Yes, unfortunately, we had to request some documents again. We apologize for the inconvenience.

@kidgloves -- What happens with these is; we get a notification from Pragmatic then request the money to be credited by our payments department. From the point we get the notification, it's usually done within 24 hours.

Have a nice day ahead, everyone.

Best regards,
Team Videoslots
 
Award winning Videoslots is reviewed by Casinomeister
Hi all,



@kidgloves -- What happens with these is; we get a notification from Pragmatic then request the money to be credited by our payments department. From the point we get the notification, it's usually done within 24 hours.

Have a nice day ahead, everyone.

Best regards,
Team Videoslots

Thanks, I've just been on chat to CS and she said it takes a few days and I should wait a couple more days which will be pushing it more towards a week rather than 24 hours. To be honest I can't be sure it's been paid and I've missed it but upon looking in my account I can't find any evidence of the win in the logs or prize history anywhere.
 
Hi @kidgloves ,

I mean that it's sorted on our end in about 24 hours from the time we get the notification from Pragmatic. Before then, we don't have any information about this win, which is why you cannot see a trace of it on your account. If you send a short email to videoslotsteam@videoslots.com, I am happy to take a look:).

Best regards,
Team Videoslots
 
Why is Buffalo king max bet set to $2.40 on Videoslots. All other casinos I play at you can bet much higher example CasinoCasino you can bet as high $60 per spin. Seem Videoslots don't want players to win big, It's hard as it is but Videoslots seem to be on a mission to prevent players from having that once in a lifetime chance.
 
Just read that Mystery Fridays is another freeroll added Jackpot like Tuesdays. Now don't get me wrong, it's great that VS have added this feature on Fridays, but every promotion so far has just been a repeat of something that happens already on another day of the week. I was hoping for something a little different, a new challenge say with a wheel award, or something else. Can't help but think VS didn't put too much planning into the new promotion.
 
I do like the Wheel of Jackpots, but I think it would be more fun if you lowered the jackpot sizes and made it easier to win them :D

Over the last 2 weeks I managed to save up 162 wheels, to redeem them all at once, however my plans were scuppered as the rewards panel can only hold 20 rewards, so it quickly filled with €1 battle things. I did get about £200 in cash back in total from the 162 wheels in the end, was fun haha! Live chat wiped off the €1 battle tokens for me, so I could access the remaining wheels I had.

What are the odds of hitting each of the jackpots and do your chances increase of hitting them on the ‘better’ jackpot wheels?

Rob :)
 
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I do like the Wheel of Jackpots, but I think it would be more fun if you lowered the jackpot sizes and made it easier to win them :D

Over the last 2 weeks I managed to save up 162 wheels, to redeem them all at once, however my plans were scuppered as the rewards panel can only hold 20 rewards, so it quickly filled with €1 battle things. I did get about £200 in cash back in total from the 162 wheels in the end, was fun haha! Live chat wiped off the €1 battle tokens for me, so I could access the remaining wheels I had.

What are the odds of hitting each of the jackpots and do your chances increase of hitting them on the ‘better’ jackpot wheels?

Rob :)
Due to regulations we have a different version of the "wheel-system".
But these are the odds that apply to us, maybe they are the same for all kinds of wheels/markets.
Could not find any info on the English page about how likely you are to hit them.

Even with 550 wheels, i would only have a 10% chance to hit the smallest jackpot.
So im not expecting a jackpot anytime soon. :p

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Due to regulations we have a different version of the "wheel-system".
But these are the odds that apply to us, maybe they are the same for all kinds of wheels/markets.
Could not find any info on the English page about how likely you are to hit them.

Even with 550 wheels, i would only have a 10% chance to hit the smallest jackpot.
So im not expecting a jackpot anytime soon. :p

View attachment 150840

Yes, but you might win the honey pot.
 
I think the odds are like 0.001% chance of hitting a Jackpot on the wheel spins....... 0.199% on 1 of the spin rewards. Then the rest on battle tickets and other cash and free spin rewards.... making total around 100%. When they introduced this wheel sof jackpots. The first thing that came to my mind was this scam site that you bought loot boxes on. YouTubers made countless videos on them where they went crazy etc etc. On those sites they even shown the % of chances for each prize too. So you at least could see the chances were stacked against you from the start, but yet still people continued to deposit huge amounts of money doing them.

Then YouTube and Media cracked down on them and I think the sites got shut down.

I am in no way saying the wheel of jackpots is a scam what so ever. I like the wheel of jackpots. Especially the Gold Wheel spins which I now get every 5 levels......... Since I recently reached level 100 which now means I get gold wheel spins. So at least that is a decent return of minimum £100....

But as for winning a jackpot. it will never happen I think for me anyway at least. I must have done about 10,000 wheel spins or more since they launched them. And still not hit a jackpot on them.... Surely eventually I have to? Yeah right........
 
I like the wheel of jackpots. Especially the Gold Wheel spins which I now get every 5 levels......... Since I recently reached level 100 which now means I get gold wheel spins. So at least that is a decent return of minimum £100....
I just hit level 120 and span the Gold Wheel and it landed the £200. Quite lucky that. I'm also interested in the next wheel award for winning 500,000 times on their slots. That milestone takes even longer than levelling up every 5 levels, but somehow I don't think it will award a Gold wheel....
 
I just hit level 120 and span the Gold Wheel and it landed the £200. Quite lucky that. I'm also interested in the next wheel award for winning 500,000 times on their slots. That milestone takes even longer than levelling up every 5 levels, but somehow I don't think it will award a Gold wheel....
500,000 wins awards the green wheel, I had it recently, and won 75 free spins on doa.
 
I just hit level 120 and span the Gold Wheel and it landed the £200. Quite lucky that. I'm also interested in the next wheel award for winning 500,000 times on their slots. That milestone takes even longer than levelling up every 5 levels, but somehow I don't think it will award a Gold wheel....
How much did it cost to win you this?..
 
How much did it cost to win you this?..
What lifetime? This wheel? Suffice to say around expected percentage losses. If you're trying to draw attention to the fact that the £200 award is massively -ev then that's a given. Paid for entertainment with a financial cherry on top now and again is fine with me.
 
@Team.Videoslots
@Steviedoo

do we have any resolution regarding this as yet?

clearly I’m on the side of @Steviedoo as I find your behaviour predatory, elusive and damn right shady and surprised the powers that be here have not said a word of any value.

personally @Steviedoo do a PAB, shame they can’t be public (we all know why)
 
Award winning Videoslots is reviewed by Casinomeister

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