Team.Videoslots
Award Winning Casino rep
- Joined
- Jul 23, 2018
- Location
- Malta
Hi all,
@dionysus -- Have you been in contact with our support? -- If not, please reach out to us at videoslotsteam@videoslots.com, and we will investigate.
@bamberfishcake -- Yes, unfortunately, we had to request some documents again. We apologize for the inconvenience.
@kidgloves -- What happens with these is; we get a notification from Pragmatic then request the money to be credited by our payments department. From the point we get the notification, it's usually done within 24 hours.
Have a nice day ahead, everyone.
Best regards,
Team Videoslots
@dionysus -- Have you been in contact with our support? -- If not, please reach out to us at videoslotsteam@videoslots.com, and we will investigate.
@bamberfishcake -- Yes, unfortunately, we had to request some documents again. We apologize for the inconvenience.
@kidgloves -- What happens with these is; we get a notification from Pragmatic then request the money to be credited by our payments department. From the point we get the notification, it's usually done within 24 hours.
Have a nice day ahead, everyone.
Best regards,
Team Videoslots