Videoslots - Newly Accredited

[Jasminebed]

You can look one by one at past battles. If you played, it will show your place.

 

[Steviedoo]

You can look one by one at past battles. If you played, it will show your place.

I can see that....but why not post the end result of the week like they used to for the races.

Every Monday you would be able to see what position you finally came in.

 

[Harry_BKK]

I can see that....but why not post the end result of the week like they used to for the races.

Every Monday you would be able to see what position you finally came in.

24 races / day x 7 days = 168 races, each with up to 60 or so winners.

How do you think should they display it so you can find yourself quickly?

But I agree, seeing the results in an overview would be good.

 

[bebo67]

I would like to know who is winning the clash of spins.

Team videoslots, why don’t you post the clash of spins winners on Monday?
The way you used to post the top race winners....

Would be nice to see who is on the top of those lists?

Or I’m not looking in the right place?

It's def not me! I have won 15 spins since they have started.

 

[dionysus]

It's def not me! I have won 15 spins since they have started.

i cant even win a buck fifty for tuesday battle entry

 

[bebo67]

i cant even win a buck fifty for tuesday battle entry

Lol. Go look at what I just posted.

 

[mina1929]

Hi @Team.Videoslots

Since its Jono777 birthday and one of your favourite guys, can you speed him up to level 21

Or you can just give him free spins on his favourite game, maybe 50

Big love VS

 

[CongoGB]

@Team.Videoslots I'm getting "Bad Gateway" on Thunderkick slots. Weirdly not on mobile though, just desktop (using Chrome). Just Thunderkick, not anything else!

 

[Team.Videoslots]

Hello @CongoGB

We suggest you clear your cookies and cache if you havent already, if not you could try another browser and see if this works.

Alternativelty have a read of this and see if its of any help:

You do not have permission to view link Log in or register now.

Br,
Team Videoslots.

 

[CongoGB]

Ah yep, Cookies sorted it. Thanks!

 

[Mr_Slot5]

Still not received my accrued weekend booster back to my card, over three weeks after gamstopping. I'm not bothered from anything but a principle perspective as it's about £3-4 in total. However, what if this had been a high roller with a tidy sum of money owing to them?

 

[Team.Videoslots]

Hello Mr_Slot5.

Could you please send an e-mail to videoslotsteam@videoslots.com and we will take a look at this for you

Best regards,
Team Videoslots.

 

[Mr_Slot5]

Hello Mr_Slot5.

Could you please send an e-mail to videoslotsteam@videoslots.com and we will take a look at this for you

Best regards,
Team Videoslots.

Hi @Team.Videoslots

It's not really worth the effort of sending an email for a couple of quid. I'm quite happy for the booster to be there in the account upon my Gamstop period ending. I was more curious as to what your procedures are for accrued WB in these instances i.e should they be refunded or left in the account or whether you honour the WB at all when someone has excluded/gamstopped.

 

[Team.Videoslots]

Hello Mr_Slot5.

The easiest way would be if you could send an e-mail to us and I can forward the actual account to the department in charge, but if you prefer not to, I will get this information for you and get in touch when I have it

Best regards,
Team Videoslots.

 

[steveh35]

As VS has so many games and it is difficult to find most of them as most people probably never go further than page 1 of the home screen could you not introduce a button so that a random game is chosen rather than either having to type a game name or scroll through pages and pages of screens.

 

[Team.Videoslots]

Hi @steveh35

We appreciate the feedback, and think this is a good idea

Have you tried using the dropdown menus on the homepage titled 'All Casino Games" there you can find games by certain features, this can help when looking for a certain type of game!

Br,
Team Videoslots.

 

[steveh35]

Hi @steveh35

We appreciate the feedback, and think this is a good idea

Have you tried using the dropdown menus on the homepage titled 'All Casino Games" there you can find games by certain features, this can help when looking for a certain type of game!

Br,
Team Videoslots.

Yeah but I can be a lazy sod and can't be bothered going back to home page and using drop downs etc I like using the tabs at the bottom but hot and popular and featured tend to have same games attached to them for example at the moment they all have extra chilli so they are very similar a random choice of maybe 10 games on that tab would be interesting.

 

[Team.Videoslots]

Hi again @steveh35

I think we can all be guilty of that at times

We will bring this up with the right people and see if this is somehing we can implement in the near future!

Thanks again for the feedback.

Br,
Team Videoslots.

 

[Mr_Slot5]

Just to let people know, I received a message from team VS today who told me that if you exclude in any way, they will not honour accrued weekend booster. Which is fair enough, it's a perk.

However, to me this goes against the spirit of RG- let me explain...

Someone has been playing hard, lost a lot but has built up a considerable amount of weekend booster. They want to gamstop and do the sensible thing but know they'll lose the weekend booster they've accrued. All the weekend booster does then for this person is give them an excuse not to go through with the exclusion. There's always something at vs to keep you hanging on...whether that be battle eligibility or WB.

When you exclude, all account money should be returned- this should include booster too in my very honest opinion.

 

[Jono777]

Hi @Team.Videoslots

Since its Jono777 birthday and one of your favourite guys, can you speed him up to level 21

Or you can just give him free spins on his favourite game, maybe 50

Big love VS

Thanks Mina but it seems they missed this one lol

Was eagerly clicking into my rewards, hoping for at least a Bronze Wheel

Alas, there is always 2020!

 

[Harry_BKK]

Just to let people know, I received a message from team VS today who told me that if you exclude in any way, they will not honour accrued weekend booster. Which is fair enough, it's a perk.

However, to me this goes against the spirit of RG- let me explain...

Someone has been playing hard, lost a lot but has built up a considerable amount of weekend booster. They want to gamstop and do the sensible thing but know they'll lose the weekend booster they've accrued. All the weekend booster does then for this person is give them an excuse not to go through with the exclusion. There's always something at vs to keep you hanging on...whether that be battle eligibility or WB.

When you exclude, all account money should be returned- this should include booster too in my very honest opinion.

So you lost tens of thousands and complain about a few bucks and warrants repeated posts?

You can always TAB first up to Friday, get the booster, withdraw and then execute the SE. Simples!

 

[Mr_Slot5]

So you lost tens of thousands and complain about a few bucks and warrants repeated posts?

You can always TAB first up to Friday, get the booster, withdraw and thn execute the SE. Simples!

Completely appreciate what you are saying. However, all things seem to benefit the casino rather than the player. If it's 'just a few bucks' why not pay it out.

In the interests of neutrality (dont think I've ever won more than a tenner weekend booster at any one time, so I'm really not bothered), I'm merely playing devil's advocate.

Some higher rollers may have £50-100 owing in booster, you think this shouldn't be honoured??

You obviously see things differently to me but that's fine as it'd be a boring world if we all agreed

 

[Harry_BKK]

Completely appreciate what you are saying. However, all things seem to benefit the casino rather than the player. If it's 'just a few bucks' why not pay it out.

In the interests of neutrality (dont think I've ever won more than a tenner weekend booster at any one time, so I'm really not bothered), I'm merely playing devil's advocate.

Some higher rollers may have £50-100 owing in booster, you think this shouldn't be honoured??

No, as it gives a problem gambler more money to gamble.

I've had numerous times EUR300 and more in booster, still wouldn't complain if I do a SE because that means I want to stop gambling!

 

[Mr_Slot5]

No, as it give a problem gambler more money to gamble.

I've had numerous times EUR300 and more in booster, still wouldn't complain if I do a SE because that means I want to stop gambling!

Not sure what you mean mate. If someone has used gamstop, how can they gamble anyway. They certainly wouldn't be able to log into the site and play them.

Secondly, it matters not one jot what the customer would do with the money, it's a moot point. You could use the same argument about someone's wages. Should their employer withhold those too? You could say the same thing about the customer's funds left in the account, should they not be returned either for the same reason?

Anyway it is what it is. We'll leave it at that. Not one for an argument

 

[nikantw]

I strongly disagree with any "no money" theory. A SE person needs money for food and bills as much as anybody else.
Should the state confiscate all their money and possessions too?
Other measures yes, "no pay" never.