Videoslots - Newly Accredited

[pinnit2014]

Mrs P also tried a cheeky 'hey, it's my birthday today, any chance of a freebie' yesterday and got met with a 'our loyalty system is in the w/e booster/clash' etc. That's a no then

 

[nikantw]

Hello Reelsoffun.

You earn XP for every bet you make in our Slots and Video Slots, except for in Progressive Jackpot games.

Best regards,
Team Videoslots.

Hi @Team.Videoslots

Are the blueprint jackpot games (Vikings of Fortune, Star Spinner, Angel Princess, Wish Upon a Leprechaun, .......and more) Progressive ones/ don't give XP points?
Are they local progressive jackpots or network ones?
Does the distinction between local and network progressive jackpot make any difference in the way it is going to be paid? Will both be paid in one payment no matter the size?
Do they have to be paid with bank transfer (if over 30,000)?

 

[Team.Videoslots]

Hello Nikantw.

All jackpot games where the pot increases as the game is played is a progressive jackpot, the other type of Jackpot games are static games where pot is dependent on the betsize.

They are network Jackpots available in several different games.

A progressive Jackpot will be paid in full no matter the size, posting 2.15 from our terms below that explains in detail the way a withdrawal of that size would be handled.

"For winnings that are not categorized as progressive jackpots, the following applies:

• You may withdraw the balance of Your account balance (not including the bonus balance). Any amounts up to €30,000 shall be paid to your original payment method and thereafter the balance shall be paid by bank transfer. To request an amount over €30,000 you should contact Customer Support support@videoslots.com"

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hello Steviedoo,

We have raised this question with Playtech and Beach Life is a fixed stake game and it cannot be changed or adjusted except via the lines

Best regards,
Team Videoslots.

 

[shadow123]

Mrs P also tried a cheeky 'hey, it's my birthday today, any chance of a freebie' yesterday and got met with a 'our loyalty system is in the w/e booster/clash' etc. That's a no then

Was my birthday a few days ago, didnt even think about asking for anything, I knew what the answer would be.

 

[shadow123]

Never realised game like Top Cat didnt contribute to XP. presumably its something to do with the jackpot contribution screwing up the weighting calculations

 

[shadow123]

Just noticed change in the rtp option of my profile, the last column has been changed from target RTP to last months RTP.
Slightly annoying as it was useful to compare your RTP with the target on a game.

 

[Mr Wild]

NOT ALL GAMES eg LIVE roulette

Although even though roulette is 97.3% it gives you nothing XP wise or weekend booster, which i only just found out having wagered nearly 2k, guess I will have to stick to my existing site for roulette then as I get loyalty points that can be changed for cash on roulette play there.

Certainly no incentive to play roulette at VS

That is true. I'm sure it will change.

 

[CasinoNinja]

Anyone else have problem logging in? My just loads and loads and then gives up, I'm only registered for a tournament which makes it slightly inconvenient...

 

[CC07]

Anyone else have problem logging in? My just loads and loads and then gives up, I'm only registered for a tournament which makes it slightly inconvenient...

Same here

 

[Buffalo Bill]

Can't login either

 

[Mr Wild]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

 

[CC07]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

As in you can’t log in to VS from the Uk? As I can log in to CM fine

 

[dpp00]

same not doin anything just goin back to login screen

 

[colinsunderland]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

It can't be a problem with the internet, unless a backbone had gone down, in which case you wouldn't reach any of the sites served by it. It has to be your end.

 

[Mr Wild]

As in you can’t log in to VS from the Uk? As I can log in to CM fine

I cant access CM from Malta. I have to go via VPN. Seem things are down at other Casinos as well like PlaynGo. Might be some issue here on the island that are causing issues.

 

[Tirilej]

No problem with either VS or CM from Sweden so probably a Malta problem.

 

[CC07]

No problem with either VS or CM from Sweden so probably a Malta problem.

VS isn’t accessible from the UK either at the moment

 

[colinsunderland]

I cant access CM from Malta. I have to go via VPN. Seem things are down at other Casinos as well like PlaynGo. Might be some issue here on the island that are causing issues.

If the site is accessible and its just the login then it pretty much has to be your end. I was logged in fine and logged out to see if I was affected, and I couldn't login. That suggests the problem lies within your authentication system, or how could I play ok when others couldn't login. If it was an internet/DNS problem of any kind it would affect the whole site, not just the login form.

 

[colinsunderland]

Using a VPN from a few different countries gives

Login failed, you have 3 tries before your account gets locked, if you forgot your password and/or username you can retrieve it

You do not have permission to view link Log in or register now.

.

Not sure if thats a security feature or related to this?

 

[CasinoNinja]

Ok, well I will wait then. Otherwise I will claim my buy-in back if I can't login and it's too late.

 

[thr0b]

It's working now.

 

[CasinoNinja]

Managed to login

 

[Mr Wild]

CM is working for me now! How strange...

 

[colinsunderland]

CM is working for me now! How strange...

Are you at work, if so it could have been something with Videoslot's connection?