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Videoslots - me no like

Discussion in 'Online Casinos' started by JackMack, Apr 29, 2016.

    Apr 29, 2016
  1. JackMack

    JackMack Banned User - troll, flaming, being a dick

    Occupation:
    content writer
    Location:
    England
    Just a heads up of my troubles with this casino (other that well below normal RTP)
    It is very rare I get a cashout here but I have deposited over a hundred times in the last few months, in fact losing a small fortune lowballing finally got me an email from the loyalty manager who gave me 50 spins toward the race. :lolup:
    Anyway my debit card along with ID and prrof of address have been verified from the off and so finally today I come to make a small cashout and guess what, no can do.
    It says my DC needs verifying!
    So I wnet to chat in a blaze and what they said just made me all the more angry.
    "You have entered too many digits so you need to reverify your card"
    WTF? Seriously? to many digits? WTF are you talking about?
    Apparently, although this wasn't made clear in chat, it is because I entered the wrong number once (transaction denied of course)

    Now how does that make my verified card illegitimate in any way?
    And why are they allowing me to make dozens of losing deposits with said card if they are worried about verification?
    Better still why did they never inform me of any of this?
    But wait, I am also verified with my skrill account so I will use that - nope!
    Won't even let me do that.

    So this how you are rewarded for depositing dozens of times a week at videoslots, nice.
    I said in chat I was coming here to complain, I am totally pissed off with this place.
    Bad enough losing 99% of the time without being messed around when you finally want to cashout.
    It really should be me who is worried about trusting them with their crappy 85% RTP rather than the other way around (And I am which is why I have requested stats and I'm still waiting nearly 2 weeks later)
    What a freakin dump.
     
  2. Apr 29, 2016
  3. nutnut

    nutnut Meister Member

    Occupation:
    IP consultant
    Location:
    england
    I knew who started this thread soon as read the title, you the same guy whining on main VS thread few weeks back, seriously i find your attitude depressing. It is always negative and your post in here is ridiculous. For a place you seem to dislike so much you play their alot, do us all a favour and VS a favour and go play elsewhere.

    Thats about as polite as i can be without being banned, cause one word i can think of starts with letter C which springs to mind.
     
  4. Apr 29, 2016
  5. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Aside from the obvious - pming the rep - slots rtp are the same there as anywhere.
    I get you're frustrated - threatening to come to CM to kvetch is a big no-no to boot.
     
  6. Apr 29, 2016
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Have a read of the 'Last Night on DOA' thread if you really wanna wind yourself up lol :p
     
    1 person likes this.
  8. Apr 29, 2016
  9. nutnut

    nutnut Meister Member

    Occupation:
    IP consultant
    Location:
    england
    I love the whiners really, but when they make a whole thread like this, it makes us all look like idiots. His thread title and context of the thread don't deserve the abuse VS is getting,

    As for DOA i seem to be only one who hasn't hit a wildline yet :eek2: maybe i need to moan more like jack and it will happen :D
     
    1 person likes this.
  10. Apr 29, 2016
  11. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    Every week cashback , free spins and casino race wagering free!!! WTH are you talking about.
     
    7 people like this.
  12. Apr 29, 2016
  13. Glassheart

    Glassheart Experienced Member MM

    Occupation:
    Management
    Location:
    Leeds
    Someone's got monk on because they lost. Well guess what don't bloody gamble.

    Videoslots are awesome. I'm sure dropping Phillip & Dan first before doing this thread would have solved any issues you had but instead you had a bitch fit.
     
  14. Apr 30, 2016
  15. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    The verification process with Videolslots is really fast. They verify documents normally within 1-2 hours. And you can check how the verification is going by clicking my profile.

    One time, it shows as "processing" more than 2 hours, so I contacted the live chat, they verified right on that spot.

    And of course as mentioned many times before here, their cash-out is really fast.

    So the time you have to wait for both verification and cash out is much less than cash out time along in many casinos.
     
    1 person likes this.
  16. Apr 30, 2016
  17. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Whinge, whinge, moan and moan some more.

    Vote with your wallet OP and go elsewhere. I would have done ages ago if I were not happy with a place.

    Hopefully it is only slots and casino's that give the OP so much grieve in life.

    If you read the aforementioned DOA topic, the OP had problems with Royal Panda casino too about how bad games/slots were treating him at this casino.
     
  18. Apr 30, 2016
  19. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    ...

    VS is exellent casino . Fast withdraw , cashback program and casino race..

    I play there and i like the place.

    VIP program there is like compared to: Betsson style.. When you have winning strike : VIP manager
    immediately contact you, and but some 3 times cashback spins and 2 times race spins..

    But if i have hard losing strike , he doesen't do anything..

    Other Vip manager's usually contact when you have hard losing strike and give something then..

    In winning strike this giving is meaning: play , play and play..

    It is in common sence, trying to get player lose what he has winned. Like Kenny's Linkedin text says: • Maximizing and increasing revenues from the VIP segment.

    That is one reason , why i dont like VS.. But it is the only one:p
     
    Last edited: Apr 30, 2016
  20. Apr 30, 2016
  21. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I feel your frustration, Casino has no control over RTP, winning / losing is random, I know it does not feel like that but its the way the ball rolls in this gambling world,

    You should know by now most live help are not the best in there field of work, Like its been pointed out normally VS are on top of the game and could sort any verfication out over the chat, If I remember correctly they sorted mine in less than a minute when used a different source of funds,

    I am not the one to tell you what you can or canot say, But this is a minor incident and could of easily tagged it on the VS slots thread or PM one of the outstanding reps, But like I said its not up to me to tell people what should be done, & again I feel your frustration as all theses little things add up and can really piss a player off, Such as bonus not going on, Live chat talking Bull crap, games not loading, shit RTP, misleading emails, 5 poxy free spins at 10p when you spent a fortune, logging you off every 2 minutes, the list goes on and albeit there minor issues they certainly build up and do your box in.
     
  22. Apr 30, 2016
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Please chill out. They are not treating you like shit. In fact, it looks to me like vice versa.

    Infraction given for creating a negative vibe, man.

    Changed thread title from "Videoslots treat loyal players like Sh*t" to "Videoslots - me no like"

    Do us a favor and close your account and play elsewhere.
     
    2 people like this.
  24. Apr 30, 2016
  25. JackMack

    JackMack Banned User - troll, flaming, being a dick

    Occupation:
    content writer
    Location:
    England
    You are an imbecile frankly and your opinion is completely irrelevant to the issue at hand but then what else can be expected from a shill?

    I have used one debit card for all transactions. deposits and withdrawals which has been verified from the start along with my address, ID and Skrill account yet when I come to withdraw I can't because Videoslots arbitrarily decide I have to reverify for no reason other than a typo was made once?
    My Skrill account is verified also but I can't withdraw to that either.
    On top of that have accepted dozens of deposits without any issue and only have an issue with cashout.
    At no point did they tell me there was any issue that needed rectifying.

    Previously I was using Skrill in the main but when I tried to cashout to Card they told me I had to use Skrill until my deposits with my card totalled more which is why I started using my card in the main and now they say I have to reverify the same card I have always used and can't cashout to Skrill.

    Of course to someone like you I'm an idiot and Videoslots above reproach because there is no such thing as a genuine complaint to you and your ilk - it is why these boards are now nearly only frequented by shills, bullyboys and self interested affiliates like you. You are the lowest of the low frankly.
     
  26. Apr 30, 2016
  27. JackMack

    JackMack Banned User - troll, flaming, being a dick

    Occupation:
    content writer
    Location:
    England
    Hahahhaha really?
    So sorry I am negative about not being able to cashout to my verified account in which they have taken dozen of deposits.
    So sorry for being upset videoslots, I am a terrible person.
    Please just rob me in fact, I deserve it.

    This place is a joke.
    I have a genuine complaint I have posted and all I get is flack from the shill army and the meister himself - a true player advocate lol
    You push your crap that you are interested in fair gaming but really you are all about controlled opposition making plenty in the process I'm sure.
    I used to respect you but now I see you are full of shit like this forum.
    Ban away, this place isn't worth anyones time who is interested in fair gaming.
     
  28. Apr 30, 2016
  29. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Oh Dear, I have a feeling the next 'installment' on this thread will be quite an abrupt ending with no cliff hanger.

    Feel free to insult me also, sticks and stones and all that but your attitude is going to get you nothing but a one way ticket to 'Bootsville'
     
    2 people like this.
  30. Apr 30, 2016
  31. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    NoNoNo, just relax you do not want to get your self banned, Please do not bite your nose of to despite your face, I can assure you we are all genuine and here to help and get help, ( I am any way) The boss has to jump in otherwise the place would be a circus,

    Abit of patience goes far, As frustrating as it is, VS is no clip joint and problems can be sorted, Have a beer PM the rep and see what can be done,
     
    4 people like this.
  32. Apr 30, 2016
  33. hedgehok

    hedgehok Meister Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    You seem to be the kind of player that gets frustrated quite quickly and gets very explicit with his language. Calm down dude. Please keep in mind that we have a very unique environment here where not only players and affiliates but also casino-reps and other igaming-reps are present. Therefore there need to be rules in place which contacting the relevant rep when an issue occurs is a very important one. If the forum would be primarily used to bitch and moan about bad sessions and some minor issues with withdrawals I would probably be far less active.

    I think the way the admins try to maintain a middle ground between players and reps is really good. If there would be tons of players like you the reps would be p***** off very quickly and that wouldn't be for the players benefit. So again, slow down man.
     
    8 people like this.
  34. Apr 30, 2016
  35. shapesy

    shapesy Experienced Member

    Occupation:
    manager
    Location:
    liverpool
    must want his name in red:D
     
  36. Apr 30, 2016
  37. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    The bigger question is. Has your problem been resolved? I don't see videoslots not having resolved this by now...they are fast.
     
  38. Apr 30, 2016
  39. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi JackMack,

    Sorry for the slow reply on this, I have contacted you via PM to verify your username so I can look in to this case for you.

    Br,

    Daniel
     

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