VideoSlots failing to add deposits

brett19

Full Member
Joined
Jan 25, 2014
Location
Canada
Hey Guys,

Been having some super-frustrating experiences with VideoSlots support in general, but most recently they appear to have broken their InstaDebit payment processing integration. I performed a few deposits which were just completely lost. I've contacted their support numerous times over the past 36 hours, providing detailed banking and transaction records proving the payments were made, but they refuse to provide any details on if/when the deposits will actually be corrected on my account. They refuse to even provide an ETA to provide further information and/or a resolution.

Effectively, at this point they've simply stolen my money and don't appear particularly interested in fixing it.

Thanks, Brett
 
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Dan.Videoslots

Dormant account
Joined
Apr 15, 2015
Location
Malta
Hello Brett19.

I have sent you a private message to get more information and I will do my best to help you out.

Best regards,
Daniel.
 

slotmaster

Paleo Meister (means really, really old)
Joined
Apr 2, 2011
Location
Ontario
Instadebit has been removed from videoslots at the moment, Other's are having the same problem as reported in the videoslots thread in the online casino's section.:)
 
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