non ti preoccupare...sarai pagato! Capisco pero' che non e' giusto aspettare piu' del dovuto.( Ma siamo al 5 giorno....forse domani sarai pagato)
(dont worry you'll be paid , I undearstend tho that its bothering you to wait the 6th day)
Thank you Kakata for comfort.
For love of the correctness, I dawn to you that vanguard has paid to me. However, i trust you that I did not have doubts on this but I have decided to give that title to the thread to raise an other problem: "this casino is accredited on this site having the same negative characteristics of the others rival".
It is correct to accredit slotocash that is distinguished for
fast payments (it isn't case that this propriety is not the same one of that which contraddistingue the majority of the rival); it is not correct, to my warning, to accredit the vanguard that has not nothing of various from the others rival (silverstone in order meaning to us) .......
Now I would want to express the motivations that have carried to me to the disappointment and the anger with which I have written the last email to the support of vanguard.
The motivations regard that feeling that I have tried to feel me one of the many numbers that rotate around the "rival", other that customer, and therefore dealt to the same treatment of the others rival: same treatment in chat, same treatment with the email of the support, same treatment in the payments ....... Then, I ask myself: why Vanguard is accredited if does nothing else from the usuals rival? ......
Now I bringing back you the text of the last my email thanks to which you will understand, I hope, my state of mind. After 6/7 hours from this email, is the payment was made on moneybookers.
hi
1) email sent 12.02.2010:
hi,
I desire to have news about my withdrawal request. Please, do not give me
standard replies such as: the withdraw takes 2 - 5 business days (also because
today is already on the fifth day), the withdraw is in process (also because
this is already visible on my PC), the fifth day has to complete (also because
when this happens is already night); the withdraw not take week-ends or there
are thousands of transactions to be processed it can take a few time etc.
In consideration that the offices are open, please give me precise information
about this money if will be in a few hours on moneybookers.
I attend your answer,
Best reguards,
signed ..............
P.S.:
In chat i have understand that you don't pay today.
I have saved a copy of this conversation in chat and I will send this
conversation in all the forums if you do not pay within two or three hours!
I remember you that many other players complain in the forums about your
delays. By now, these delays are not anymore a case but it belongs to one your regulate procedure. Was the first time that I played in your casino and you have already done to escape me! Compliments!
2) other email sent 12.02.2010:
In consideration that you has not respected your rule not paying my win within 5 days and that you don't answer to my email, I communicate you to have closed my account to your casino.
This your regrettable behavior will be brought to knowledge in the forumses
and on internet.
Best reguards