Unwanted bonus for no reason

[rainmaker]

Yes, I apologize for that, when I first posted I didn't know where this bonus came from. I asked in chat and he didn't answer me. It wasn't until I sent the mail to them to close my account (after I'd already blew through my balance) that they even mentioned a tournament win - at that point I thought that they had given me a bonus on TOP of the $100 cash prize. Even the mail I received didn't say anything about a tournament win - it just said "Great News! Your account has been credited with a bonus." It wasn't until I confirmed that my account be closed that they clarified that the $10 bonus was from winnings from another tournament.

Anyhow I guess it's my own fault, if I wouldn't have been pissed off and playing stupid I might have been able to make playthrough and cash out anyhow.

Oh...no need to apologize. If not even the CS knows why they have credited the bonus, how should the player know

 

[chuchu59]

[oops! didnt read all posts before posting.

 

[chayton]

Well it's all moot now anyhow - I blew the money and closed the account and now I have to play at one of the 30ish other MG casinos I have accounts with.

Funny though, I was all excited about finally winning a tournament and getting ahead with what I won and I was going to come in and brag about it. Instead I did this....heh

 

[chayton]

[oops! didnt read all posts before posting.

Sorry I didn't really know what was going on til the end either.

 

[asianeyes]

There is 2 casino groups that do this, and due to this factor i have stopped playing with them. One of them has a bonus added on tuesdays, the way it worked was once a week your total amount deposited for that week, you received 20% bonus from them. What got to me was if you made a withdrawal on a wed or thursday, they held the funds in the play area tilll your bonus came through on the following tuesday. So this meant your withdrawal got withheld.
The other set of casinos add a 20% bonus over a 3 day depositing period. I had 1600 withdrawal to put through as they added a 50 bonus.

Hi, Lauram. Can you please give us the names of the 2 groups with this pratice.

Thanks.