Unibet/bingo.com SAR missing chat.

brizman

On a Break
Joined
Jul 5, 2019
Location
Britain
Hi,

Just looking for advice. I requested SAR from unibet/bingo.com and they have omitted chat transcript from details. This is chat i requested self exclude. They claim it is missing due to a change of platforms and won't correspond. I have sought legal advice from family member, and informed commission who don't want to know. For the record, i was allowed to open bingo.com account after exclude, and deposit £3600 in 8 different deposits in a 28 minute period. Again, no checks carried out.
Is my only option court? Any advice would be appreciated.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Refresh my memory why you wanted the chat? Was it to show when you self excluded or something?
 
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