Hi,
Just looking for advice. I requested SAR from unibet/bingo.com and they have omitted chat transcript from details. This is chat i requested self exclude. They claim it is missing due to a change of platforms and won't correspond. I have sought legal advice from family member, and informed commission who don't want to know. For the record, i was allowed to open bingo.com account after exclude, and deposit £3600 in 8 different deposits in a 28 minute period. Again, no checks carried out.
Is my only option court? Any advice would be appreciated.
Just looking for advice. I requested SAR from unibet/bingo.com and they have omitted chat transcript from details. This is chat i requested self exclude. They claim it is missing due to a change of platforms and won't correspond. I have sought legal advice from family member, and informed commission who don't want to know. For the record, i was allowed to open bingo.com account after exclude, and deposit £3600 in 8 different deposits in a 28 minute period. Again, no checks carried out.
Is my only option court? Any advice would be appreciated.