1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Question unfinhsed games and bonus game not starting after disconnection ...

Discussion in 'Slots Discussion' started by muziq, Mar 28, 2016.

    Mar 28, 2016
  1. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    hi friends

    i had weird situation when im playing a game

    i deposited 80 and was also playing with bonus and was good at 400 :)

    i was playing 2 games at a time

    1)spider man and the attack of green goblin.

    2) jungle trouble

    i was going good and then i triggered free spin at jungle trouble and won 996 on 1.20 bet

    also triggered bonus in spider man while i playing the FS i waited till the Fs to finish to play bonus

    when Fs is finished i have to click on OK to collect wins i tried many times but i coudnt click on it

    and i disconnected from casino and when i come back i coudnt get the free games or win

    the games loaded.. but its loaded af if its starting new

    i get the code for one game and it shows 3 bonus symbols

    i didn't get the code for another game seems its bcs its not completed

    unfinhsed games and bonus game not starting after disconnection ...: error.jpg,Mar 28, 2016

    just cut the name of casino cus i dont want to give any negative publicity and seems its not casinos fault either

    i had to click that damn "OK" button

    support said the tech team will look into it and its an accredited casino so hope everything will be ok

    but still its a good win though a lot wagering to do ...

    did you guys ever face a situation like this ?
     
  2. Mar 28, 2016
  3. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Not exactly the same but similar..
    Luckily all the times something like that happened, it happened at Casino's i really trust, and wasn't disappointed, as they solved it appropriately.

    I don't know for sure which Casino this is, but, you do have a screen shot (which also should have a time stamp of it's own) which should make it easier for you to prove something went wrong..But maybe i didn't get it right, as you said it's a great win with loads of wagering, which implies you collected it anyway?

    So, did you get the win in Jungle Trouble, but didn't get to play the FS in Spiderman? Or the other way around? or neither? :)



    A bit off topic:
    That game Jungle Trouble? That's a unique game isn't it? One from BGO entertainment?
    I joined BGO when they came on here and did their BBF, and one of the reasons i deposited was because i had tried their own Games, and really liked them! Then i only deposited a few times because they only offered Ukash for players from my country, and when they finally did add Neteller, i found out those great games were gone:( Of course after i deposited:p

    But when i inquired about the removal, and if and when they would be added, i didn't get much of an answer, but was left with the impression it wouldn't be anytime soon.

    So, after reading your issue, i first checked BGO to see if they were back, but couldn't find them, which leaves me with the question: where you did play?:D

    I know you want to keep the name hidden for now, so i would appreciate it if you could p.m. me..
    Of course i won't tell anyone, that's up to you.

    I am confident if it is a good Casino, and one were you already have some play, they will compensate you no matter what their investigation shows (i twice was compensated in different Casino's, with a similar issue, and they could not find discrepancies in the logs, yet took my word and comped me) but of course we will wait and see. Keep us updated please!
     
  4. Mar 28, 2016
  5. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    sorry if i didn't clear my self ...

    i was splaying 2 games my starting balance was 180 and i already made it to 500 then i triggered Fs on jungle trouble

    its a type of game where the wins are not added after ever Fs the collective win is taken at the end of the game

    so i won 996 on 1.20 bet excited but i coudnt clik on the "ok" button so i didn't receive the win

    mean while i triggered bonus in spider man i waited the Fs on other game to finish to play bonus and i got disconnected

    when i login no sign of my free game or the winnings

    yes i have the screen shot with casino name and time and date stamp ...

    yes i trust the casino and its an accredited casino ... so lets hope it will b sorted
     
    1 person likes this.
  6. Mar 28, 2016
  7. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Ok, so no 900, and no FS waiting on Spiderman, and neither of the Games offered the "unfinished game" when you opened them again..

    Well, then the screenshot may prove useful! Not much i can help you with from my end, but like isaid, the Casino's you trust and are loyal to, tend to solve these things in the player's favor, at least in my experience, and the screenshot would at the very least entitle you to the amount shown!

    I am confident it will turn out good for you :thumbsup:
     
    1 person likes this.
  8. Mar 29, 2016
  9. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    lets hope so

    as one of the game is completed i should get my winnings

    dont know how the other game will be sorted :(
     

Share This Page