- Joined
- Jul 15, 2012
- Location
- Switzerland
Hi Dieter,
new Lobby for Instant Casino or also for download casino?
new Lobby for Instant Casino or also for download casino?
Hi guys,
To clarify on some questions that we have received:
- Our 25 free Sign-up bonus has a max cashout of $/£/€ 100
- 1st Deposit Bonus – 200% Match up to 500 has a max cashout of 6x the bonus + Deposit
- 2nd Deposit Bonus – 100% Match up to 500 has no max cashout
- 3rd Deposit Bonus – 400% Match up to 1000 has a max cashout of 5x the bonus + Deposit
- There are other offers in the cashier if these don't appeal to you
- Max Bet is 10% of your Deposit for bonuses up to 1000%. No Max Bet above 1000%
- Max Withdrawal is 2k per day and 4k per week, however we have only enforced this once in 5 years when a processor ran away with our proceeds.
- We have a Mobile platform with 24 Games on it. Follow the links from our site
- Tropica site is been revamped and a new lobby is coming along with it. The new lobby can be viewed on Sahara Sands.
- US withdrawals are paid via wire and usually take less than 24 hours to reach customers
- Min withdrawal for US is $100 (enforced by our wire partners). Withdrawals above $250 are free. Less than $250 is $45 (we do waive this at times for loyal depositing customers).
- We have Live Chat 24/7 and email support. If Live Chat is busy, you can still type a message which generates a ticket to us and we will reply
- Any problems, requests, compliments can all be made via Live Chat and or email. I spend a lot of time reading those as I need to make sure services levels are at an acceptable level.
All the best,
Dieter