Baptism by Fire - failed Tropica Casino - Rival Casino - cancelled BBF

[hoff1985]

Hi Dieter,

new Lobby for Instant Casino or also for download casino?

Hi guys,

To clarify on some questions that we have received:

• Our 25 free Sign-up bonus has a max cashout of $/£/€ 100
• 1st Deposit Bonus – 200% Match up to 500 has a max cashout of 6x the bonus + Deposit
• 2nd Deposit Bonus – 100% Match up to 500 has no max cashout
• 3rd Deposit Bonus – 400% Match up to 1000 has a max cashout of 5x the bonus + Deposit
• There are other offers in the cashier if these don't appeal to you
• Max Bet is 10% of your Deposit for bonuses up to 1000%. No Max Bet above 1000%
• Max Withdrawal is 2k per day and 4k per week, however we have only enforced this once in 5 years when a processor ran away with our proceeds.
• We have a Mobile platform with 24 Games on it. Follow the links from our site
• Tropica site is been revamped and a new lobby is coming along with it. The new lobby can be viewed on Sahara Sands.
• US withdrawals are paid via wire and usually take less than 24 hours to reach customers
• Min withdrawal for US is $100 (enforced by our wire partners). Withdrawals above $250 are free. Less than $250 is $45 (we do waive this at times for loyal depositing customers).
• We have Live Chat 24/7 and email support. If Live Chat is busy, you can still type a message which generates a ticket to us and we will reply
• Any problems, requests, compliments can all be made via Live Chat and or email. I spend a lot of time reading those as I need to make sure services levels are at an acceptable level.

All the best,
Dieter

 

[gagamel]

Hi Dieter,

new Lobby for Instant Casino or also for download casino?

Also for downloaded casinos, at this time Saharasands.

 

[hoff1985]

Also for downloaded casinos, at this time Saharasands.

How is it??? When will it be released for Tropica?

 

[petro]

Hi gagamel

Can you please tell me what you mean?

I will try and support what I said.

…the forum rep seems to have some say in how the casino is run.

I base this upon the following:

… also look at our Promotional Terms which were revised following this thread.

Clearly, the rep has some ability to affect the T&C, and thus how the casino is run.

I'm sceptical that the forum rep for this casino can walk and chew gum at the same time.

I based this upon the following:

Point 1
Term 5.10 found here: Outdated URL (Invalid)
If you choose an offer of 100% or more, then you cannot wager on 1 game only. Your wagering needs to be spread across a minimum of 7 different games. Please note that the reason for this is to prevent churning away wagering requirements on 1 game on auto-play.
I pointed out that this was not a valid reason for the T&C and got no response until VWM pushed this question later in the thread and the rep said:

We need it there in case of abuse.

And if that’s the reason the T&C should say so.


Point 2
I would assume that term 5.10 is to prevent players playing the most optimal game on a bonus. My little sister could write a better term than that. It’s probably the worst way to go about solving the problem; the most straightforward way to fix the problem without constricting the player so much is to increase the wagering requirement.


On a less significant note: there is a tone of defensiveness in some of the reps posts which shows a lack of confidence.

 

[Refilliates Casinos]

Hi,

The new lobby is only live at Sahara Sands. Rest of our brands are been created at the moment. Here is the old Sahara Lobby:

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And here is the new Sahara Lobby:

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It's a huge improvement and it is super quick and easy to navigate now.

Cheers,
Dieter

 

[Tirilej]

On a less significant note: there is a tone of defensiveness in some of the reps posts which shows a lack of confidence.

I don't know what's wrong with you
You don't have to love him but please show some respect.

We were discussing why the reps hardly wanted to post here anymore.
These kinds of comments are a perfect example.

I reported your posts. It's not ok.

 

[aceking123]

well done guys im sure your pass with flying colours good luck anyway not that your need it , nice to see a rival casino trying to put things right

 

[Refilliates Casinos]

Hi,

The new lobby is only live at Sahara Sands. Rest of our brands are been created at the moment. Here is the old Sahara Lobby:

Old Attachment (Invalid)​

And here is the new Sahara Lobby:

Old Attachment (Invalid)​

It's a huge improvement and it is super quick and easy to navigate now.

Cheers,
Dieter

p.s. I am not sure why these images won't embed. I have tried it and it works on Preview, but keeps posting as attachments which apparently you can't see?

Any ideas?

 

[KasinoKing]

p.s. I am not sure why these images won't embed. I have tried it and it works on Preview, but keeps posting as attachments which apparently you can't see?

Any ideas?

Did you do something manually with the code?

Your looks like this: {CENTER}{ATTACH}49408{/ATTACH}{/CENTER}
(With Square brackets, where the curly ones are)

It should look like this:
{ATTACH=CONFIG}49413{/ATTACH}



KK

 

[Casinomeister]

On a less significant note: there is a tone of defensiveness in some of the reps posts which shows a lack of confidence.

Totally uncool. Please don't make unnecessary comments like this. Thank you.

Hi,

The new lobby is only live at Sahara Sands. Rest of our brands are been created at the moment. Here is the old Sahara Lobby:

Old Attachment (Invalid)​

And here is the new Sahara Lobby:

Old Attachment (Invalid)​

It's a huge improvement and it is super quick and easy to navigate now.

Cheers,
Dieter

Don't know why they didn't show up - but I won't be able to investigate this until possibly Tuesday. Going away for the weekend. Begins with an O - ends with a t, and is in Munich.

 

[incrediblestuff]

Going away for the weekend. Begins with an O - ends with a t, and is in Munich.

Oktoberfest!


On topic, I think i would like to try Rival too now, i already was impressed by Dieters activity the last year, and all the positive feedback from members who's opinions i value, clearly makes me think i am missing out

I'll be dropping by soon!

 

[rena35]

I wish you the best of luck. I have missed Rival and it would be good to have an accredited one. I have been chasing milk the cow jackpot for a long time and maybe i can go back to chasing and hopefully get them one day soon .

 

[Refilliates Casinos]

Enjoy it Bryan! Oktoberfest is on my bucket list

 

[BMWSTACK]

Well was thinking about a few deposits, but after reading terms decided against. Even the low bonuses have horrible restrictions. The 200% has a 6x bonus max cashout. So I deposit 100 most I can cash is 1200 um no thanks.

I forgot about all these rival restrictions, tricks around every corner.

 

[Refilliates Casinos]

Well was thinking about a few deposits, but after reading terms decided against. Even the low bonuses have horrible restrictions. The 200% has a 6x bonus max cashout. So I deposit 100 most I can cash is 1200 um no thanks.

I forgot about all these rival restrictions, tricks around every corner.

Hi BMWSTACK,

Thank you for your feedback. Fortunately, there are several offers available and not just the 200% you mention above. This is what you will see in your cashier now:

• 400% Match to $2000 - 35 x wagering and 3x Bonus + Deposit Max Cashout
• 5000% Extra! - 75 x wagering and 0.25 x Bonus + Deposit Max Cashout
• Deposit $30 Get $2500 - 75 x wagering and 0.25 x Bonus + Deposit Max Cashout
• 2000% Match up to $10000! - 45 x wagering and 0.5 x Bonus + Deposit Max Cashout
• VIP Bonus (200%) - 25 x wagering and no max cashout
• 100% Match up to $500! - 20 x wagering and no max cashout
• 200% Match up to $500 - 25 x wagering and 6 x Bonus + Deposit Max Cashout
• 100% up to $100 - 25 x wagering and no max cashout
• 100% Match to $50! - 20 x wagering and no max cashout

Kindly note that these offers are what is in your cashier today. Each day will have something different, with offers varying from 50% to 8775%, spread over the week and your player status.

Before setting up our offers, we did our research and set about creating offers which were better than our competitors. I play at most casinos and I have never received a 200%+ bonus from any of them this year.

As the terms are clearly displayed in the cashier and on our site, I can assure you that we are not trying to "trick" you. We have tried to be as transparent as possible and have provided a range of offers to hopefully suit everyone's budget, needs and taste.

I hope you will reconsider.

Regards,
Dieter

 

[chuchu59]

Totally uncool. Please don't make unnecessary comments like this. Thank you.


Don't know why they didn't show up - but I won't be able to investigate this until possibly Tuesday. Going away for the weekend. Begins with an O - ends with a t, and is in Munich.

Of course that's uncool though maybe Petro could expand on his statement by providing some examples. That way, if its an area for improvement it needs to be addressed.

 

[hoff1985]

Who will run Casinomeister when you die at the Oktoberfest?? I was there 2 times, and it's a wonder that i'm still alive... Crazy!!

Totally uncool. Please don't make unnecessary comments like this. Thank you.


Don't know why they didn't show up - but I won't be able to investigate this until possibly Tuesday. Going away for the weekend. Begins with an O - ends with a t, and is in Munich.

 

[petro]

Totally uncool. Please don't make unnecessary comments like this. Thank you.

Yes, I should have stuck to the main points and not brought up something as insignificant like that. My bad it wont happen again.

I don't know what's wrong with you
You don't have to love him but please show some respect.

Yes, I know I done wrong here. Sorry about that.
I will keep it in mind to stick to the solid points in future.

 

[zebedy]

can anyone tell me does this group of casino's use rivals support system or there own ?

 

[Tirilej]

can anyone tell me does this group of casino's use rivals support system or there own ?

It must be their own or they wouldn't be able to get accredited at all.

 

[zebedy]

It must be their own or they wouldn't be able to get accredited at all.

Ahh i see, I thought that just applied to processing their own withdrawals and not the support

Are they still a white label casino also only they were back in 2012 and i was wondering whats changed between now and then to let then try to get on the accredited list

Totally uncool.

@Tropica Casino you've been reprimanded before for using this forum as a marketing tool. This is your final warning - do NOT ever post any bonus offers or promos in the forum again.

I have a shit load of casino reps who would love to start posting their offer in every corner of this forum - if you are allowed to do it, this forum will go to shit in a shit bag.

I don't care how great Rival slots are supposed to be, unless you are an Accredited Casino and maintain those standards, promos are not allowed here.

Edited to add: Tropica Casino is a white label casino. White label casinos are disqualified to be listed in the accredited section. It's been like that for years for a number of good reasons.

Thread closed.
Last edited by Casinomeister; 13th July 2012 at 02:03 PM. Reason: edited to add

https://www.casinomeister.com/forum...ival-games-from-tropica-casino.51404/?t=51404

 

[BMWSTACK]

Hi BMWSTACK,

Thank you for your feedback. Fortunately, there are several offers available and not just the 200% you mention above. This is what you will see in your cashier now:

• 400% Match to $2000 - 35 x wagering and 3x Bonus + Deposit Max Cashout
• 5000% Extra! - 75 x wagering and 0.25 x Bonus + Deposit Max Cashout
• Deposit $30 Get $2500 - 75 x wagering and 0.25 x Bonus + Deposit Max Cashout
• 2000% Match up to $10000! - 45 x wagering and 0.5 x Bonus + Deposit Max Cashout
• VIP Bonus (200%) - 25 x wagering and no max cashout
• 100% Match up to $500! - 20 x wagering and no max cashout
• 200% Match up to $500 - 25 x wagering and 6 x Bonus + Deposit Max Cashout
• 100% up to $100 - 25 x wagering and no max cashout
• 100% Match to $50! - 20 x wagering and no max cashout

Kindly note that these offers are what is in your cashier today. Each day will have something different, with offers varying from 50% to 8775%, spread over the week and your player status.

Before setting up our offers, we did our research and set about creating offers which were better than our competitors. I play at most casinos and I have never received a 200%+ bonus from any of them this year.

As the terms are clearly displayed in the cashier and on our site, I can assure you that we are not trying to "trick" you. We have tried to be as transparent as possible and have provided a range of offers to hopefully suit everyone's budget, needs and taste.

I hope you will reconsider.

Regards,
Dieter

Thanks for explanantion. I guess Trick was a strong word, that was the vodka talking last night. It more the disappointment of having a lot of "max cashouts". I can certainly understand max casouts on these LARGE bonuses where there a large bets and balances, but as you get to maybe 400% and below would like to see some better terms with the max cashout.

For example there is one 200% with max cashout of 6x. Basically it comes down to be able to win 18x your deposit amount. On a 200% bonus there really should be no max.

Yes I will definitely reconsider depositing. Who knows maybe Ill do a monster bonus just to get familiar with all the new games. havent played Rival in probably 4-5 years

 

[maphesto]

Are they still a white label casino also only they were back in 2012 and i was wondering whats changed between now and then to let then try to get on the accredited list

I'm not sure, but I think they really have changed T&C's in a manner that shows us that they are a stand alone casino now. When this was discussed a while back there were some questions about their "white label status" as you say.

What I do see, however, is that their T&C's is Ricardo's and not Tropica's. Dieter, can you please write Tropica instead of Ricardo's in Tropica's T&C's?

I, personally, don't see the same "white label" alarming stuff at Tropica that I did two years ago.

 

[Refilliates Casinos]

What I do see, however, is that their T&C's is Ricardo's and not Tropica's. Dieter, can you please write Tropica instead of Ricardo's in Tropica's T&C's?

Thank you Maphesto... please point me in the right direction and I will have it fixed. Outdated URL (Invalid) is our central page for our brand's terms now.

Any other pages need to be redirected or replaced.

All the best,
Dieter

 

[maphesto]

Thank you Maphesto... please point me in the right direction and I will have it fixed. Outdated URL (Invalid) is our central page for our brand's terms now.

Any other pages need to be redirected or replaced.

All the best,
Dieter

Great!

I see that you already have taken care of it!