Baptism by Fire - failed Tropica Casino - Rival Casino - cancelled BBF

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Hi VWM,

We have 7 offers per day at 5 brands varying from 50% to 8300%. We give you the ability to choose an offer that you like or play without a bonus. Our customers like the selection and we have tried to be fair in every aspect of the player experience.

Added to this, I play at several casinos and even as a VIP, I never receive offers greater than 75%. I can't remember when last I have seen an offer greater than 100% with no max cashout restriction. Please have a look at our cashier and you will see there is something for everyone.

Regards,
Dieter

I enjoy the variety of these bonuses.

And what I enjoy most is the fact that I can have the available bonus not only one time a life, year or month. I can have it as long as this bonus is in my cashier.
 
I think he was trying to stress that RTG only uses max cash out with free chips. Me personally I would rather have a higher play thru then a max cash out. I love rival software and just starting to play it full time again. I actually played your software because I was thinking of signing up as an affiliate and the casinos I list either I played at or others I know have played them before I list.

Now the 2 things I noticed different from the other rival I play at are : max cash out on bonuses and your deposit options are different.

I like the look of the casino. Ill probably try again this weekend.
 
Because of the max. payouts for big bonuses:

I have never seen bigger bonuses as I have seen with Rival casinos. Like Da Vinci`s gold for example. If I remember right they had a bonus similar to the Tropica bonus, but their payout was 0.03 the bonus. Tropiva had/has 0.25 for a whopping 5000% bonus.

Everyone has the right to play with a bonus or without. Dieter stated here that there are a lot of bonuses around and he is right that there is a bonus which fits the needs for everyone.
 
I think he was trying to stress that RTG only uses max cash out with free chips. Me personally I would rather have a higher play thru then a max cash out. I love rival software and just starting to play it full time again. I actually played your software because I was thinking of signing up as an affiliate and the casinos I list either I played at or others I know have played them before I list.

Now the 2 things I noticed different from the other rival I play at are : max cash out on bonuses and your deposit options are different.

I like the look of the casino. Ill probably try again this weekend.

Hiya,

I play at RTG and the best daily offer from them is 75% with 25x wagering. We offer 50-100% with 20x wagering. I think that puts us ahead of the curve on their bonuses.

On processing: In the US, we accept VISA CC only. We are speaking with a MasterCard processor at the moment and I am looking into an eCheck solution, but due diligence is proving hard to get.

I hope you will give us a try and if you need anything on the affiliate side, to please write to me.

Have a great day!
Dieter
 
Hiya,

Bonuses over 100% have Max Cashout restrictions which is normal. Most of the offers have really low wagering requirements when compared to other casinos.

Regards,
Dieter

I play at Desert Nights and Slots Capital, and I have not seen a max cashout restriction, so this term is abnormal for me, however I do agree that your wagering requirements are lower.

desert nights 200 % bonus.JPG
 
Thank you for this. I checked now and saw that we had a 200% offer in place on all brands with no max cashout. It expired 15 August. It had 40x wagering and bonus money was not cashable.

I will work on something today and include it in the newsletters going out later :thumbsup:

All the best,
Dieter
 
I like a man that keeps his word.

no max withdraw ----TY

Get a 200.00% bonus on your next deposit or by reversing a withdrawal! You must deposit or reverse a withdrawal of at least $35.00 to qualify.
The maximum bonus amount is $2000.
34x (deposit+bonus) playthrough
Playthrough is the amount that must be wagered (put at risk) before you may cashout. It is a multiple of your deposit or a multiple of your deposit plus the bonus. For example, "20x deposit" on a deposit of $100 means playthrough is $2000. "20x deposit + bonus wagering" on a deposit of $100 with a bonus of $100 means playthrough is $4000.


Unless otherwise stated, 1 credit wagered in a game counts as 1 credit toward playthrough requirements. Play at the following games and any variant is not allowed and the winnings can be considered as null and void: Game Type: Baccarat, Blackjack, CaribStud, Craps, DoubleUp, Instant Bingo, Keno, LetItRide, PaiGow, RedDog, Roulette, ScratchCard, Sicbo, Slot Progressive, ThreeCard, War. Play at the following games, and any variants, count toward playthrough requirements at a reduced rate: Game Type: Videopoker (1/10)
Bonus money is not withdrawable. The bonus will be deducted from your next withdrawal.
If your balance is less than the amount of the bonus you will not be able to withdraw.
The following games and any variants may have different table limits while this promotion is active: Game Type: Slots, Videopoker
Your table limits may change while this promotion is active.


0.10 comp points are awarded for each credit wagered during this promotion
Valid from 2014-10-08 00:00:00 to 2017-10-08 23:59:59. Promotion may be expired by casino at any time.
The casino’s general terms and conditions (available from the casino website) also apply.



Thanks Dieter gonna try to play it tonight--if I make it in time....Football mom working the games today.

Why does life keep getting in the way of my gaming.....ROFL
 
I like a man that keeps his word.

no max withdraw ----TY

Get a 200.00% bonus on your next deposit or by reversing a withdrawal! You must deposit or reverse a withdrawal of at least $35.00 to qualify.
The maximum bonus amount is $2000.
34x (deposit+bonus) playthrough
Playthrough is the amount that must be wagered (put at risk) before you may cashout. It is a multiple of your deposit or a multiple of your deposit plus the bonus. For example, "20x deposit" on a deposit of $100 means playthrough is $2000. "20x deposit + bonus wagering" on a deposit of $100 with a bonus of $100 means playthrough is $4000.


Unless otherwise stated, 1 credit wagered in a game counts as 1 credit toward playthrough requirements. Play at the following games and any variant is not allowed and the winnings can be considered as null and void: Game Type: Baccarat, Blackjack, CaribStud, Craps, DoubleUp, Instant Bingo, Keno, LetItRide, PaiGow, RedDog, Roulette, ScratchCard, Sicbo, Slot Progressive, ThreeCard, War. Play at the following games, and any variants, count toward playthrough requirements at a reduced rate: Game Type: Videopoker (1/10)
Bonus money is not withdrawable. The bonus will be deducted from your next withdrawal.
If your balance is less than the amount of the bonus you will not be able to withdraw.
The following games and any variants may have different table limits while this promotion is active: Game Type: Slots, Videopoker
Your table limits may change while this promotion is active.


0.10 comp points are awarded for each credit wagered during this promotion
Valid from 2014-10-08 00:00:00 to 2017-10-08 23:59:59. Promotion may be expired by casino at any time.
The casino’s general terms and conditions (available from the casino website) also apply.



Thanks Dieter gonna try to play it tonight--if I make it in time....Football mom working the games today.

Why does life keep getting in the way of my gaming.....ROFL

Also no banned games like Scary Rich? I will have to give this a go myself just to give all the games I don't usually play a spin. :thumbsup:
 
Also no banned games like Scary Rich? I will have to give this a go myself just to give all the games I don't usually play a spin. :thumbsup:

Even I wanted to try. Claimed the bonus, tried to deposit...got an error and the promotion disappeared.
What have you done Dieter? I wanted to play! Now :eek2:
 
Even I wanted to try. Claimed the bonus, tried to deposit...got an error and the promotion disappeared.
What have you done Dieter? I wanted to play! Now :eek2:

also i got a pop up when i logged in with that 200% no max cashout, but there was nothing in cashier ? :)
 
Hi,

Tested now and offer is available and I see it has been claimed several times already. Please log in and check and if not there, use Live Chat to request the bonus to be added. It is called: "200% No Max Cashout - Yay!"

Good luck!
Dieter
 
Not for me.

This is the reply i got when i said that i thought that the wr on the bonuses are quite high.
This is what i think, others might like a 35-75x deposit+bonuse wr is ok, but i dont.




"You're wrong again. Our offers of 100% and less have 20x wagering.
Naturally offers greater than 200% have a max cashout because we are
giving you the bank roll to beat us.

Next time, please think things through."


i can have a opinion and if the casino doesnt agree then fine, but i dont like comments like this from a casino.




/Slotaholic
 
This is the reply i got when i said that i thought that the wr on the bonuses are quite high.
This is what i think, others might like a 35-75x deposit+bonuse wr is ok, but i dont.

"You're wrong again. Our offers of 100% and less have 20x wagering.
Naturally offers greater than 200% have a max cashout because we are
giving you the bank roll to beat us.

Next time, please think things through."

i can have a opinion and if the casino doesnt agree then fine, but i dont like comments like this from a casino.

/Slotaholic

Hi,

I will look into this and reply ASAP.

Kindly note though that our offers (as has been discussed) have wagering of 12x to 75x. By quoting the incorrect amount, you automatically give readers the wrong information. :p

Regards,
Dieter
 
Even I wanted to try. Claimed the bonus, tried to deposit...got an error and the promotion disappeared.
What have you done Dieter? I wanted to play! Now :eek2:

What kind of error? I tried depositing via card a few times and kept getting an error. They were suppose to look into but never heard back. I never have had a problem using my card to deposit except for here.
 
What kind of error? I tried depositing via card a few times and kept getting an error. They were suppose to look into but never heard back. I never have had a problem using my card to deposit except for here.

I'm using Neteller. Never had an error at a Rival before and it has worked after so it was a temporary problem related to that promotion I think.

@Chan111 I reported your last post now.
I hope the moderators clear your complaint out of this thread. I want to discuss Tropica here and I believe your complaint will be solved if you start to use your head a bit. Slow down!
 
What kind of error? I tried depositing via card a few times and kept getting an error. They were suppose to look into but never heard back. I never have had a problem using my card to deposit except for here.

Hiya,

Support sent you an on 23 September. Please check the PM I sent you now. Please try again and PM me if it does not work.

We can resolve this in the next 24 hours.

Regards,
Dieter
 
Credit card deposit errors

What kind of error? I tried depositing via card a few times and kept getting an error. They were suppose to look into but never heard back. I never have had a problem using my card to deposit except for here.

I too tried to deposit multiple times over 3 weeks and never could get the system to approve a deposit. EERROR always came up, so I unnstalled it last week. I can deposit at any and all other casinos without a hitch except Tropica. So why bother, dumped it since they do not want my business.

.
 
I too tried to deposit multiple times over 3 weeks and never could get the system to approve a deposit. EERROR always came up, so I unnstalled it last week. I can deposit at any and all other casinos without a hitch except Tropica. So why bother, dumped it since they do not want my business.

.

Hi there Silcnlayc,

Did you try contacting anyone regarding this problem? If you could please PM me your login, I will gladly take a look at your rejection and see if we can resolve it.

Please understand that we don't process the transaction. It is sent to a processor, who in turn, sends it to your bank. If any of the details on your casino account don't match your credit card statement, then it will reject. Alternatively, your bank could be rejecting it. Either way, we are always able to assist in getting your cards whitelisted at the processor companies.

Hope to hear from you soon.

Regards,
Dieter
 
Hi VWM,

We have 7 offers per day at 5 brands varying from 50% to 8300%. We give you the ability to choose an offer that you like or play without a bonus. Our customers like the selection and we have tried to be fair in every aspect of the player experience.

Added to this, I play at several casinos and even as a VIP, I never receive offers greater than 75%. I can't remember when last I have seen an offer greater than 100% with no max cashout restriction. Please have a look at our cashier and you will see there is something for everyone.

Regards,
Dieter

Then you are playing at the wrong casinos:p

The real problem with a max cashout is the "once in a lifetime win" scenario. Given that the games are random, you can't play to avoid such a win just because of the type of bonus you have, it just comes in when it's your time. Many players have had such wins when tied to a max cashout, and have seen barely a fraction of the amount as a consequence. It has been the prevalence of this scenario at RTG and Playtech that has given the max cashout bonus a bad name. It is going to take some serious effort to convince me that max cashouts on deposits that attract a bonus can be a good thing.

Just imagine that a Microgaming player hit Mega Moolah for £3 Million, but only got paid 5x his deposit instead. Telling him to "suck it up" because he knew he was limited to a 5x deposit cashout doesn't make it any better. This is happening all the time with RTG because you have no choice in the matter as ALL slots have a progressive element, the "Random Jackpot", which you can't stay clear of when you know that winning it is futile. At least with Microgaming, a player would avoid Mega Moolah in this situation and play the "regular" slots instead. Even here there is a chance they could hit the jackpot in free spins, or a 5 reel wild on Immortal Romance or Thunderstruck.

It might be better if players could choose some "master settings" on their account, such as toggling between "max cashouts" and "higher WR" for their offers. A player not wanting to get stung by max cashouts could toggle to "higher WR", and all their offers will be no max cashout, but the WR would be higher, or much higher in some cases.

Many players are drawn by the headline figures, such as 2000% or 10x WR, and tend to gloss over the other terms that bring the offer down to earth, like a very low max cashout.

As a UK player, I cannot try Tropica out in any case (unless the management decide to make use of the extended deadline and apply for a licence with continuation rights), even if I felt all the issues had been properly dealt with and it was fully worthy of being accredited.
 
Morning,

I am hoping the following posters will get back to me via PM as I really would like to understand why you can't deposit. Please PM me once you get this message.

We work with customers on a daily basis to ensure their cashier functions optimally. We can most certainly do the same for you.

Regards,
Dieter
 
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