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Nordog

Experienced Member
Joined
Nov 15, 2018
Location
Norge
I thought it was 10€ but i got 10kr ( 1€)

So i can already most likely report a bug in conversion.

Talked to a guy named Chris, who instantly fixed the error. So i got to experience that, was fixed in minutes.
 
Last edited:

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Played with my tenner and had only one issue with a freezing game Mystic Manor. Wolf Gold for Pragmatic game was a bit slow in spinning otherwise everything works fine. I found no spelling errors but still have a white screen on the left which I pmd Conor about. Searching for games was easy so there is that. All in all it was pretty good.
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
so now they need to verify my account again tho my Trada account was verified
and now the withdraw will take 6-8 business days ? whut ?
me not like it at all. so I will most likely give Trada a pass in the future and put my money elsewhere.
 

Harry_BKK

Closed Account
Joined
Dec 18, 2014
Location
Balcony
so now they need to verify my account again tho my Trada account was verified
and now the withdraw will take 6-8 business days ? whut ?
me not like it at all. so I will most likely give Trada a pass in the future and put my money elsewhere.

What is the payment method that takes 6 - 8 business days?

Horse Courrier or Pigeon Slow Mail? :rolleyes:

Shocking that casinos can get away with something like that, to say it mildly! :(
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
What is the payment method that takes 6 - 8 business days?

Horse Courrier or Pigeon Slow Mail? :rolleyes:

Shocking that casinos can get away with something like that, to say it mildly! :(

and figure that CS said they didnt had internet y'day all day so they didnt check any withdraws
like wtf ? where is the CS located ? Mars ?
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
The CS is located in Malta, and due to a power outage yesterday they were unavailable :)

Conor

it happens

Conor in the new T&C I've approved when the move to the new platform was made did it mention that the accounts need to be re-verified ? I didnt catch that line in the new T&C
 

[email protected]

Moved on from Trada Casino
Joined
Jan 11, 2017
Location
Ireland
it happens

Conor in the new T&C I've approved when the move to the new platform was made did it mention that the accounts need to be re-verified ? I didnt catch that line in the new T&C

In some instances, it would need to be re-verified, but not all, and in most cases, they should not as all documents were supposed to be migrated.

It is likely that perhaps maybe one of your documents is not suited, or we do not have proof of all of your payment methods.

If you drop me a PM to remind me of your registered email address I'll check this out for you :)

Conor
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
In some instances, it would need to be re-verified, but not all, and in most cases, they should not as all documents were supposed to be migrated.

It is likely that perhaps maybe one of your documents is not suited, or we do not have proof of all of your payment methods.

If you drop me a PM to remind me of your registered email address I'll check this out for you :)

Conor

it's really weird since my documents were approved and I was fully verified a year ago.

tr56.jpeg
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
The question has been raised to the CS team so we should have the answer sharpish :)

Conor

thank you Conor
but I think it would have been fair to specify in the new T&C that even if your account was verified with Trada you will need to do that again for the new platform so anybody that deposits should know beforehand that the withdraw will take 6-8 days

dont you think it would had been fair ?
 

[email protected]

Moved on from Trada Casino
Joined
Jan 11, 2017
Location
Ireland
thank you Conor
but I think it would have been fair to specify in the new T&C that even if your account was verified with Trada you will need to do that again for the new platform so anybody that deposits should know beforehand that the withdraw will take 6-8 days

dont you think it would had been fair ?
In some instances, it would need to be re-verified, but not all, and in most cases, they should not as all documents were supposed to be migrated.

It is likely that perhaps maybe one of your documents is not suited, or we do not have proof of all of your payment methods.

If you drop me a PM to remind me of your registered email address I'll check this out for you :)

Conor

It is not in all cases a re-verification needs to be completed :)
 

mariafbb

Tickled Pink
Joined
Aug 28, 2018
Location
Helsinki
It is not in all cases a re-verification needs to be completed :)


that I also understand.
I can only imagine it's not easy to move a casino from a platform to another.
so specify that in the T&C.
"some accounts might need to be re-verifed so make sure your account is verified with CS before depositing at our casino "
easy.
I dont like this hassle at all and if I knew I would have not deposited.
 

irish-ranger

Meister Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
that I also understand.
I can only imagine it's not easy to move a casino from a platform to another.
so specify that in the T&C.
"some accounts might need to be re-verifed so make sure your account is verified with CS before depositing at our casino "
easy.
I dont like this hassle at all and if I knew I would have not deposited.
Consider your self lucky apparent on the 20th Nov whilst sleeping I logged on and self excluded myself for 6 months either that or my jack Russell has a thing fer I Phones...
 

[email protected]

Moved on from Trada Casino
Joined
Jan 11, 2017
Location
Ireland
Hey all!

As there were a few of you had mentioned this in the testing, I thought it would be easier to address it here rather than via PMs :)

The CDN improvement has been rolled out, so the lag and speed in gameplay and the site loading should be 100% fixed. I have checked it on my side, and everything is a lot faster! :)

Conor
 

ShadyFei

Senior Member
Joined
Dec 22, 2016
Location
Canada - West Coast
Hey all!

As there were a few of you had mentioned this in the testing, I thought it would be easier to address it here rather than via PMs :)

The CDN improvement has been rolled out, so the lag and speed in gameplay and the site loading should be 100% fixed. I have checked it on my side, and everything is a lot faster! :)

Conor
Excellent. I have a tester review for you full of comments and screenshots. One of which was about how slow and laggy the site is now. I'll send it to you.
 

Guntis

Senior Member
Joined
Dec 29, 2017
Location
United kingdom
Hi Conor!

Below is a chunk of text from the Trada bonus terms and conditions page. The part "Click here to see our full list of games contributions" is missing a link to the games list.

Do All Games Allow Wagering?
At TradaCasino, All Games Contribute To Wagering.

However, from time to time, some games may contribute differently to your wagering requirement.
Don’t worry though, we’ve prepared a full-list to make it all that bit easier.

Click here to see our full list of games contributions.
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
Hi Conor!

Below is a chunk of text from the Trada bonus terms and conditions page. The part "Click here to see our full list of games contributions" is missing a link to the games list.

Do All Games Allow Wagering?
At TradaCasino, All Games Contribute To Wagering.

However, from time to time, some games may contribute differently to your wagering requirement.
Don’t worry though, we’ve prepared a full-list to make it all that bit easier.

Click here to see our full list of games contributions.

Supa tuts at Conor....
I DID tell you this in my feedback email.... shows how much notice you took of me *sighs
 

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