Expired Promo TradaCasino Withdrawal Bonus!

[johnnymcc1966]

So I was going to wait for my end of month review before bringing this to the community and dont want to hijack a competition thread but seeing as its been raised here goes.....

I am obviously in the same position.

Have been playing slots for about 2 years and in that time have had a few issues with some casinos (mostly not CM accredited) who used this excuse to delay, cancel withdrawals and account/s and block bonuses. All of these seem to have done it when I have been on a winning streak or have been taking a few quid here and there.

Then I found Casinomeister and my world of slots became much clearer and, by using the accredited casinos, much fairer.

To be honest I thought I was passed this kind of practice now and did not expect this from Trada who are so well loved and respected by the community.

In short, Trada sent bonus offers or offered them everyday, upon login.

I took said bonus offers because they were offered.

You ban me from bonus offers because I took them.

You also blocked my account and CS told me my account was closed following a management decision - I opened a convo on here and it seems my account was accidentally blocked and I am just excluded from bonuses. Had I not been a member of CM would my account have been permanently closed?

Heres an idea - dont offer bonuses to individuals if you dont want people to take them. People do not get an offer and think 'I wont take that because I have had too many'. It would be prudent and much better customer service to expect every offer you promote to be taken.

Would it not be fair also to highlight some kind of limit or tell people before the fact or at least send an email from CS saying slow down on the bonuses and more straight deposits please? I feel like I had no way of knowing this was going to happen. Had I known, I would have played a bit more like you want me to play.

This kind of vague ruling defies logic but for one reason I can think of and please correct me if I am wrong- it can be used at any time to get rid of a player who has taken the offers you have promoted. It feels sneaky to be frank. Somebody in your company has looked at my account and taken the decision to do this and I would like to know on what specific basis or criteria so I can avoid upsetting another casino by doing something I didnt know was wrong?

Had exactly the same thing happen to me regarding Trada but I only got as far as one free spins bonus after the opening offer from which I made a nice profit. Most casinos want mug punters (we are all mug punters as we know the slots will always win) but anybody who looks at RTPs or plays high variance waiting for the big one to land will be flagged up and banned soon enough. The bonuses are the bait to catch the fish like us who enjoy taking bonuses as often we are on a small budget and like a run for our money,or at least I do anyway.

 

[bamberfishcake]

Had exactly the same thing happen to me regarding Trada but I only got as far as one free spins bonus after the opening offer from which I made a nice profit. Most casinos want mug punters (we are all mug punters as we know the slots will always win) but anybody who looks at RTPs or plays high variance waiting for the big one to land will be flagged up and banned soon enough. The bonuses are the bait to catch the fish like us who enjoy taking bonuses as often we are on a small budget and like a run for our money,or at least I do anyway.

Did I read that right, you got excluded after taking only 2 offers? One being the welcome bonus?

 

[johnnymcc1966]

Did I read that right, you got excluded after taking only 2 offers? One being the welcome bonus?

Yes.

 

[ShadyFei]

I’m glad for this thread as I signed up with Trada because of all the praise here on CM. Trada has been emailing me nearly everyday with bonus offers. And I’ve accepted several of these bonus offers. Maybe I should think twice about it. It never occurred to me that Trada might ban me because of it.

 

[samdog21]

well I wanted to try trada some more iam Canadian the daily bounes vs 35×wager if you hit on the bs slots they have for bounes I pass.

 

[TheAddict]

well I wanted to try trada some more iam Canadian the daily bounes vs 35×wager if you hit on the bs slots they have for bounes I pass.

Some of the slots on some offers are not my cup of tea either. But all slots contribute 100% to wagering.. I'm almost ceartin the wagering begins immediately as soon as you begin using cash balance - rather than many places where wagering only begins if you lose the entire cash balance. And of course, you can withdraw the cash at any time if never actually dipping into the bonus funds. Not too many casinos offer that exact setup
It would be a pretty suprising business decision IMO if they lowered the wagering requirement with all that in mind (But by all means, feel free to do so Trada)

 

[Conor@Trada]

Yes.

You ban me from bonus offers because I took them...

Hey all

As has been discussed in some other threads and comps, the reasons for these bonus bans are for varying reasons and are never based on someone winning.

As always though, these bonus bans are not meant to be seen as a permanent measure and can be lifted as reviews are done on all bonus banned accounts to see if the eligibility for bonuses can be reinstated.

I understand where everyone is saying that if we don't want you claiming we shouldn't offer daily bonuses, however, the reason we offer these daily bonuses is to give someone an extra bit to play with, but they are not intended to be claimed on every deposit.

If anyone would like some exact clarification on their reason for receiving this bonus ban please do PM me and I can try find out why for you.

@johnnymcc1966 , something seems to be a bit odd regarding your particular case and I would like to clarify it
Please drop me a PM with your registered email address so I can check out your case specifically.

Conor

 

[irish-ranger]

Hey, @Conor@Trada - any chance of Bonanza et al getting fixed on iOS? For some reason you’re loading the BTG games in a frame with a big black border, reducing the game size. And often this is confusing the game, which will eventually crash.

Why can’t it just be loaded in a normal page, like almost every other game?

I have a major issue with bonanza on trada it loads on a white screen then The game slides of the screen to infinity and beyond it also happened on my old I phone up graded to xr and the problem is still there.

 

[thr0b]

I have a major issue with bonanza on trada it loads on a white screen then The game slides of the screen to infinity and beyond it also happened on my old I phone up graded to xr and the problem is still there.

Same here. But not every time, just to confuse matters. On an iPhone XS

 

[johnnymcc1966]

Hey all

As has been discussed in some other threads and comps, the reasons for these bonus bans are for varying reasons and are never based on someone winning.

As always though, these bonus bans are not meant to be seen as a permanent measure and can be lifted as reviews are done on all bonus banned accounts to see if the eligibility for bonuses can be reinstated.

I understand where everyone is saying that if we don't want you claiming we shouldn't offer daily bonuses, however, the reason we offer these daily bonuses is to give someone an extra bit to play with, but they are not intended to be claimed on every deposit.

If anyone would like some exact clarification on their reason for receiving this bonus ban please do PM me and I can try find out why for you.

@johnnymcc1966 , something seems to be a bit odd regarding your particular case and I would like to clarify it
Please drop me a PM with your registered email address so I can check out your case specifically.

Conor

I've already contacted you in the past and you gave me some old guff about me being part of a sinister group that can mysteriously change RTPs!

 

[Cardio1979]

Hey all

As has been discussed in some other threads and comps, the reasons for these bonus bans are for varying reasons and are never based on someone winning.

As always though, these bonus bans are not meant to be seen as a permanent measure and can be lifted as reviews are done on all bonus banned accounts to see if the eligibility for bonuses can be reinstated.

I understand where everyone is saying that if we don't want you claiming we shouldn't offer daily bonuses, however, the reason we offer these daily bonuses is to give someone an extra bit to play with, but they are not intended to be claimed on every deposit.

If anyone would like some exact clarification on their reason for receiving this bonus ban please do PM me and I can try find out why for you.

@johnnymcc1966 , something seems to be a bit odd regarding your particular case and I would like to clarify it
Please drop me a PM with your registered email address so I can check out your case specifically.

Conor

I made like 10-25 deposits in 8 months time. Mostly using the daily calendar and all of a sudden without warning my account has also been suspended without explanation, I had no idea it was against the rules.

If you are against people using the daily calendar maybe remove it altogether and throw out some offer twice a week like most other casino's do
or at least make it clear that raw deposits are needed to keep your account open.

 

[thr0b]

I tend not to take deposit bonuses - I’m rarely lucky enough to win enough to even get close to wagering. I’m lucky to get to 2x.

But I do like my almost-weekly Thursday treats. Hopefully I’ve got the “get a freebie but still deposit at least once a week and rarely withdraw” ratio right