Baptism by Fire - success Trada Casino - passed!

[The Dude]

Let's welcome Trada Casino to the Baptism by Fire section

Trada Casino
https://www.casinomeister.com/goto/?c=trada

Powered by Viaden - Licensed on the Isle of Man. Problems? Contact the Casino Rep here:
https://www.casinomeister.com/forums/members/

Good luck!

 

[ilovejesus]

hi there

just been on live chat with victar withdrawal time frame to neteller & skrill within 24 hours and some cases within in hour

 

[tomgalanis]

Hi all,

I am the affiliate rep for TradaCasino. Looking forward to hearing any feedback you guys have. Happy gaming folks.

Cheers,

Tom

 

[SlotMonster]

just been on live chat with victar withdrawal time frame to neteller & skrill within 24 hours and some cases within in hour

I suspected it was someone from the CM

P.S. My name is Viktar (sigh) lol

 

[TradaCasino]

Baptism of Fire

Hello Tony here

I am the original founder and person responsible for setting up Tradacasino. I am originally from South Africa but I live in Dublin now.

I moved from the mobile phone industry to the casino industry and I believe that gaming is going to become more and more mobile.

My objective is to be here for the long haul and to do this I will always be honest and fair.

I feel very honoured to be given an opportunity to enter your baptism of fire and hopefully I will never let you down.

My favourite games are of the card variety or slots with a great graphical interface.

Thanks again for letting me go through your process

 

[Jasminebed]

Welcome to CM and Baptism. That's a nice intro Tony, glad to see you aboard.

I'd find it very helpful (and not just for your casino), is a list of accepted countries was easier to find from the homepage. I hate trawling through piles of terms only to find out my jurisdiction (Canada in my case) is not accepted, or bonus eligible.

 

[SlotMonster]

Hey Jasmine!

As soon as you click on "Register" - you will find the list of accepted countries on registration page.

Cheers!
Viktar.

 

[Nicola]

Hi,

Had a look at the TradaCasino web site this evening - well designed with a selection of HD games which I haven't seen elsewhere.

Can you confirm that it is genuine 24/7 support you offer, as this is often something which appears on sites and in reality is only office hours UK time!

 

[Simmo!]

Ran a test last week. Did a withdrawal Friday night, it went into Reverse state but was flushed in < 4 hours (without asking but they apparently will flush on request). Got an email saying it was processing on Saturday. Was in my (UK) bank account Wednesday

 

[Jasminebed]

Hey Jasmine!

As soon as you click on "Register" - you will find the list of accepted countries on registration page.

Cheers!
Viktar.

I don't necessarily want to go to that step. And not from Trada, but I've seen too many complaints where a jurisdiction is available from a drop down, but not in terms, or is not bonus eligible.

I used to search terms for Canada for exclusions, but it seems more and more allowed countries are listed rather than restricted ones.

 

[The Viking]

Canada is not on the drop down list, and neither is my country

I don't necessarily want to go to that step. And not from Trada, but I've seen too many complaints where a jurisdiction is available from a drop down, but not in terms, or is not bonus eligible.

I used to search terms for Canada for exclusions, but it seems more and more allowed countries are listed rather than restricted ones.

 

[Jinn]

I am the original founder and person responsible for setting up Tradacasino.

Great, so you can tell us why it's called Trada?

Often players wonder about the unusual names of online casinos... does Trada mean something?

 

[tomgalanis]

Guys,

I will leave Tony to explain the brand name, but here is a list of allowed countries.

Andorra
Australia
Austria
China
Croatia
Cyprus
Falkland Islands
Finland
Germany
Gibraltar
Greece
Guernsey
Iceland
Ireland
Isle of Man
Jersey
Luxembourg
Netherlands
New Zealand
Norway
Portugal
Singapore
South Africa
Spain
Sweden
Switzerland
United Kingdom

Some might consider this rather conservative, but we're willing to listen to any forum members keen on playing at the casino as we're constantly looking to improve the offering in line with what players in certain markets are keen on seeing, thus allowing us to expand our reach.

 

[TradaCasino]

Trada Casino name

Great, so you can tell us why it's called Trada?

Often players wonder about the unusual names of online casinos... does Trada mean something?

I agree this name is unusual and it does not mean anything (that I know of).

Originally I launched an airtime auction application in South Africa called trada.net. Users can bid on auctions and win airtime. We wanted a short name and trada was chosen here.

We decided to follow on the theme and tradacasino was born.

It is unusual but it is short and different. Our character is called Trad and he is there to help with any queries or he sometiimes sends out emails etc.

Tony

 

[TradaCasino]

list of countries

Canada is not on the drop down list, and neither is my country

I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada. This is something I am not too happy with and I have asked numerous times to get it changed.

Would you mind telling me your country & I'll tell why it is not there

Tony

 

[TradaCasino]

I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada. This is something I am not too happy with and I have asked numerous times to get it changed.

Would you mind telling me your country & I'll tell why it is not there

Tony

Mr. Viking, I would like to apologise, I checked your profile and you are from the Faroe Islands. This jurisdiction has now been added to our allowed list of countries.

Tony

 

[threescatters]

I like Viaden games and have signed up and deposited here. Was pleasantly surprised when Viktar was on the live chat support when I had a small problem (was instantly fixed).

Anyway I continue my good luck on Viaden slots lol. I hit an exceptional 405 free spins on a slot after LOADS of retriggers! Will be back, I love these games.

 

[Dipity]

Minimum deposit 10€, so I chucked that in to try them out and took welcome bonus...but it appears you have all slots set to a minimum of 5 cent per line, meaning that every spin is around 1€+.

I believe this was a problem at Monaco Aces as well.

Is there any way to lower the bet sizes for us lowrollers?

20€ will NOT last long at those bet sizes.

EDIT: Well, live support said that its basically tough, bet sizes cant be lowered, so I had a great 2 minutes or so playing 20 spins of the the 9 liner pirate slot.

Won't be playing here in future, bet sizes are too high for a minnow like me!

 

[SlotMonster]

I like Viaden games and have signed up and deposited here. Was pleasantly surprised when Viktar was on the live chat support when I had a small problem (was instantly fixed).

Anyway I continue my good luck on Viaden slots lol. I hit an exceptional 405 free spins on a slot after LOADS of retriggers! Will be back, I love these games.

Thanks! Your payout has been processed btw

Minimum deposit 10€, so I chucked that in to try them out and took welcome bonus...but it appears you have all slots set to a minimum of 5 cent per line, meaning that every spin is around 1€+.

I believe this was a problem at Monaco Aces as well.

Is there any way to lower the bet sizes for us lowrollers?

20€ will NOT last long at those bet sizes.

EDIT: Well, live support said that its basically tough, bet sizes cant be lowered, so I had a great 2 minutes or so playing 20 spins of the the 9 liner pirate slot.

Won't be playing here in future, bet sizes are too high for a minnow like me!

We will discuss this. I think we can do it as we did in Monaco Aces: create two versions of each slot, with higher and lower bets.

Thanks!

 

[incrediblestuff]

Yes i also have waited a while to try these slots, was happy to finally be able too: found a no deposit bonus to check it and in retrospect am happy i did that, and didn't put in my own cash cause like Dipity,, i was surprised to see the high min bets.

I also noticed that from my country, the reels were spinning excruciatingly slow, might have been a bad day due traffic, yet that put me off a bit: still good to see new software (to me at least) and involved reps/managers like Viktar, Tom and Tony,
so who knows i might try them again later

 

[ChopleyIOM]

Are Trada Casino and Monaco Aces the same people? They're licensed out of exactly the same office here on the IOM.

And is Viktar doing the support for both of them?

I'm confused

 

[TradaCasino]

Are Trada Casino and Monaco Aces the same people? They're licensed out of exactly the same office here on the IOM.

And is Viktar doing the support for both of them?

I'm confused

View attachment 38590

Hello Tony here

Tradacasino and MonacoAces are 2 totally separate casinos both running on Viaden software.

I cannot speak on behalf of MonacoAces but as part of the process of selecting Viaden software, we also selected Viaden to provide our Customer Support. Viktar is the manager in charge of our Customer Support.

We use a corporate service provider for our accounting and compliance requirements. Our registered office address is the address of this corporate service provider. I hope that answers your questions.

Tony

 

[ChopleyIOM]

Thanks for that Tony

Can I ask, is there any reason you're not listing the RTP for the slots on the help file pages?

At Monaco Aces (running the same Viaden slots), the RTP is listed on an individual slot-by-slot basis on the game's help files page, which I think is a very nice, transparent touch.

Old / Expired Link
URL Not Found / Outdated

Do Viaden slots run at the same RTP at all casinos (as is the case with MG/NetEnt), or can a casino choose which maths model they want to run (as is the case with IGT/WMS/RTG).

Thanks!

 

[Balthazar]

I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada.

This appears to be fairly recent. Monaco Aces used to accept Canada IIRC.

EDIT: I just checked their website and they added Canada at the very bottom of their "restricted countries" list.

 

[dionysus]

Yeah, for about a day, then they dropped us like a hot potato shortly thereafter

 

[tomgalanis]

I can confirm that all Viaden Casinos operate using the same RTP

 

[chuchu59]

Hey Jasmine!

As soon as you click on "Register" - you will find the list of accepted countries on registration page.

Cheers!
Viktar.

Hey Viktar,

You are an employee of this casino? If so, it can only inspire confidence.

 

[ChopleyIOM]

I can confirm that all Viaden Casinos operate using the same RTP

Thanks for that tom.

It seems a strange thing to remove from the help file though. I assume the help files are generated by Viaden themselves, so it makes no sense to me for one casino to display RTP very clearly, and for another not to display it at all.

 

[tomgalanis]

ChopleyIOM - I see your point. From a certain type of player's perspective, having the RTP feature prominently heavily sways their decision whether or not to play a game.

The decision was taken at Trada, as with most online casinos, to place the qualities the games have beyond the likelihood of a return to the forefront of a customer's choice whether or not to play the game. This focus on the entertainment element is underpinned by an incredibly generous bonus structure that sees the brand positioned differently - as is crucial when it comes to defining a market position - to say Monaco Aces. Hence the different choices the brands have made.

 

[tomgalanis]

Hey Viktar,

You are an employee of this casino? If so, it can only inspire confidence.

chuchu59 - Viktar operates the casino software that TradaCasino uses to power the casino. It is great for us that Viktar's reputation on the forum is so strong and it is awesome that he freely contributes to threads that discuss his licensees.

 

[SlotMonster]

Just to let you know that TradaCasino has added Bonus Abuse Notice to their Bonus Terms. It can be found here: Old / Expired Link

 

[Nifty29]

Just to let you know that TradaCasino has added Bonus Abuse Notice to their Bonus Terms. It can be found here: Old / Expired Link

Wow.

Its a big step backwards IMO.

The terms about betting big and then betting small and changing between games of different weighting are what I would expect from a rogue casino.

There is NO such thing as "bonus abuse". You set the terms clearly with no possibility of misinterpretation, and pay the player if they follow it. Simple.

If you want to stop players betting big then grinding out, set the max bet at $5 not $10.

I can't believe I'm reading this from a casino wishing to become accredited. I sometimes wonder if casino people actually read stuff here, especially stuff Bryan says in regards to fair bonus terms. Yours are not specific and clear....if they were, you wouldn't need to "investigate each case individually"....the player either clearly breached specific terms or they didn't.

If these terms remain, imo Trada should not be accredited.

 

[miso]

Just to let you know that TradaCasino has added Bonus Abuse Notice to their Bonus Terms. It can be found here: Old / Expired Link

Thanks and wow

I absolutely agree with Nifty, with that Abuse notice in place they should not be accredited.
However, when I`m thinking about it, it doesn`t matter, because to me this shows a casino
willing to use vague terms to confiscate legitimate winnings.

Beyond belief, max bet is 10, which is ok, but even when you abide the term and bet 10,
it is a high value bet.

So yeah, lowering bets after bigger wins is bonus abuse.

You just lost a potential customer here.

 

[ChopleyIOM]

What a dreadful addition to the T&Cs, very vague and arguably predatory.

What on earth is this supposed to mean for example?

1.1.2 If a player seeks to increase their wagering volume with minimal win/loss expectations, by placing bets that have no or minimal ability of return, this will be viewed as advantage play. This will mean immediate forfeit of bonus, any bonus winnings and any monies lost to TradaCasino during this abusive process. For the purposes of clarity here is an example: ‘any bets placed to achieve high bet volume, with an obvious minimum win expectancy, will be deemed to be abusing the bonus or promotion offer’.

They could easily apply this term to low-rolling on a high RTP slot to grind out a WR if they wanted to. (Especially if you'd got lucky with a big hit hit on a high variance slot beforehand.)

1.1.4 A user who plays high value bets with the sole purpose of rapidly increasing bonus balance and then decreases their bet value, without having decreased their balance, will be viewed as using unnatural betting patterns. This may result in us enforcing condition 1.2. However, each individual case that we suspect to be abusing our terms will be fully investigated. Please refrain from such practices.

You don't even need to read that far though, really, 'cause this tells you everything you need to know.

1.1.1 If a player takes a bonus or a promotion and attempts to manipulate the bonus return by using known practices aimed at securing a cash return for these bonuses, TradaCasino will be entitled to enforce condition number 1.2.

'If the player attempts to win some money at our casino, we will attempt to invoke a vague FU clause to take their money off them'

Good luck getting onto the accredited list with those horseshit terms Trada.

 

[chayton]

I'd have to agree Vik - although I'm from Canada and can't play there anyhow, those additional 'bonus abuse' terms are too close to spirit of the promotion terms to be comfortable. You're making a huge mistake with that IMO.

 

[Balthazar]

Isn't it funny to see all these casinos that believe that we can beat slots with various systems and betting patterns?

 

[Balthazar]

What on earth is this supposed to mean

It means that if you hit something big, you better not lower your bet to grind the rest of the WR.

That's almost on par with Tropica refusing to pay that poor guy because they don't feel like he'd play (lose) it back.

 

[ChopleyIOM]

It means that if you hit something big, you better not lower your bet to grind the rest of the WR.

Thing is though, that's an entirely logical thing for a player to do.

For example when I take a bonus I'll generally hit a higher variance slot, probably at a bigger stake than I would usually play, and if I have the luck to hit something big I'll move over to a low variance slot at modest stakes to see out WR, as I've got myself into a nice EV+ position.

If that's 'bonus abuse' in Trada's eyes then that's not a casino I'll be playing at.

In fact, I play bonuses at Jackpot Party like that all the time, and not only do they continue to send me regular bonus offers, they also send me fairly regular VIP bonus codes for bonuses that I play exactly the same way. Sometimes I win, sometimes I bust out, either way - Jackpot Party have no problem with that play style and certainly don't consider it bonus abuse because when I win they pay me without fail and with no fuss whatsoever.

I honestly can't imagine what Trada think they're doing with adding T&Cs like this to their casino, especially since the WR on the bonus is 30x, which isn't exactly a free money bonanza for the player, and is actually EV- for the player on standard 95% slots. (And quite a lot of Viaden slots are on a lower RTP than 95%.)

 

[SlotMonster]

Thank you everyone for your replies. To be honest, this was a BIG surprise for me to see what actually was added to the terms. Despite the fact that we are providing support service for Trada Casino, I was informed about the T&C change after it was posted. That's why I posted the link here. I fully agree that bonus abuse notice should be removed, and already notified casino owners about updates in this thread.

 

[ChopleyIOM]

Thank you everyone for your replies. To be honest, this was a BIG surprise for me to see what actually was added to the terms. Despite the fact that we are providing support service for Trada Casino, I was informed about the T&C change after it was posted. That's why I posted the link here. I fully agree that bonus abuse notice should be removed, and already notified casino owners about updates in this thread.

Isn't that a concern in itself then?

If you're supplying support for this casino, you're potentially going to be fielding questions from (irate) customers about a change like this to the T&Cs, surely you should be the FIRST people to know?

Poor form IMO.

 

[dunover]

Isn't it funny to see all these casinos that believe that we can beat slots with various systems and betting patterns?

That means I'm not alone!! Yipeeee! Most casinos are run by foil hatters too!

 

[TradaCasino]

Bonus terms removed

Hi all, Tony here.

Firstly these new added terms have been totally removed.

We do apologise for this but we have become increasingly concerned with some players unusual betting patterns.

I really do appreciate all of your valuable feedback & have taken it on board.

I have also spoken to Viktar and any future changes will be fully discussed with all parties beforehand.

Tony

 

[ChopleyIOM]

Well is this something that the CM membership can help you with Tony?

Between us we've all been around the block a few times, if there's something specific that's causing you problems maybe that can be addressed, but adding a raft of T&Cs like that to your casino really isn't the way to go about it TBH.

There are many 'known tactics' for trying to get the most out of a bonus, but as long as you haven't designed a fundamentally EV+ (for the player) bonus structure - and looking at your WRs and game weightings I don't think you have - you should always come out ahead in the end as the casino.

 

[SlotsLover]

another issue

Thing is though, that's an entirely logical thing for a player to do.

For example when I take a bonus I'll generally hit a higher variance slot, probably at a bigger stake than I would usually play, and if I have the luck to hit something big I'll move over to a low variance slot at modest stakes to see out WR, as I've got myself into a nice EV+ position.

If that's 'bonus abuse' in Trada's eyes then that's not a casino I'll be playing at.

In fact, I play bonuses at Jackpot Party like that all the time, and not only do they continue to send me regular bonus offers, they also send me fairly regular VIP bonus codes for bonuses that I play exactly the same way. Sometimes I win, sometimes I bust out, either way - Jackpot Party have no problem with that play style and certainly don't consider it bonus abuse because when I win they pay me without fail and with no fuss whatsoever.

I honestly can't imagine what Trada think they're doing with adding T&Cs like this to their casino, especially since the WR on the bonus is 30x, which isn't exactly a free money bonanza for the player, and is actually EV- for the player on standard 95% slots. (And quite a lot of Viaden slots are on a lower RTP than 95%.)

Another issue I have with the "reducing bet after win = bonus abuse" is the amount casinos pay per payment period. Even on an accredited group like clubworld or jackpot capital, if I hit for over 3k, I want to lower my bets because that is pretty much how much they pay per payment. If the casino would pay the entire balance (and I realize how difficult that is for me, being in USA), then I would probably want to raise my bets after a big hit. But who wants to lose 10-15k then (hopefully) win it back and wait a long time for payment?

 

[mrmark21]

Louis Vuitton pas cherOutdated URL (Invalid) Louis Vuitton pas cher Outdated URL (Invalid) emflgr

I really don't know why spammers even bother... Go spam a Fashion Forum

 

[dionysus]

really? really????? surely you can read and comment without spamming every header

 

[tomgalanis]

Thanks everyone for their feedback on the terms that were added. As Tony points out, like all casinos, we are trying to minimise exposure to fraudulent play and this was an attempt to do so - not screw genuine players out of well earned winnings. We took on board the comments made here, quickly removed the new terms which we now admit were wrong and it is our expressed wish that you continue to provide feedback to us on our casino throughout our baptism by fire process so that we can (hopefully!) earn the right to become accredited here at Casinomeister - and from that point onwards, continue to improve casino operations to suit the quality of customer that this community nurtures.

 

[tomgalanis]

Meister Members,

We are considering offering cashback to our customers with a view to diversifying our bonus structure to accommodate all types of casino player. Just a quick shout out to see how many casino players, and of what ilk, would opt for a cashback bonus.

There are several routes we can facilitate this in our system, but initially I'm just curious as to whether meister members would prefer a lower (say 5-15% tiered) loss-based cashback bonus with a lower wagering requirement over a higher percentage with deposit bonus-style wagering requirements. If you could also mention as to whether or not you take deposit bonuses as standard, that would be great...

Cheers,

Tom

 

[Simmo!]

Gotta add my bit to this now I tested Trada fully. I'm impressed with most things. No hassles over cashouts (pretty fast), no reverse time, good support, good communication, good easy layout in the casino plus a mobile option. The software/games all ran smoothly every time too.

Two minor issues: Isle Of Man ID verification procedures were quite strict and if you pay bills and do your banking online like I do (or don't pay the bills yourself), finding an address verifcation method was a bit of a to and fro. They wouldn't accept plain old letters from the bank for example. But thats the IoM rather than Trada's KYC procedures to be fair.

The other minor issue was deposits - it doesn't always remember your currency so I twice deposited in $ thinking it was £ meaning you incur FX charges at your bank. I think Tony is looking into this though. He was very responsive too. When I said I thought the $4.50 max bet limits were too low on some slots, they upped them for me.

Overall, I liked

Edited to add: It was also a good chance to run through all the Viaden games properly. Overall they are pretty decent I must say although it seems obvious to me that Viaden have either a) done a licensing deal with Novo, b) hired a Novomatic game designer or c) simply decided to base some of their games on Novomatic's popular slots. No complaints here though - high variance but good games and popular.

 

[TradaCasino]

TradaCasino bet sizes on slots

Thanks! Your payout has been processed btw



We will discuss this. I think we can do it as we did in Monaco Aces: create two versions of each slot, with higher and lower bets.

Thanks!

We have listened to players requesting lower bets and we also wanted to keep the higher range of bets. We have implemented 2 version of each game, Gold & Silver.

Gold has chip values of 0.1, 0.2, 0.3, 0.4 & 0.5
Silver has chip values of 0.01, 0.02, 0.03, 0.04 & 0.05

This provides for a greater range of bets.

Tony