Baptism by Fire - success Trada Casino - passed!

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hi there

just been on live chat with victar withdrawal time frame to neteller & skrill within 24 hours and some cases within in hour
 
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Hi all,

I am the affiliate rep for TradaCasino. Looking forward to hearing any feedback you guys have. Happy gaming folks.

Cheers,

Tom
 
just been on live chat with victar withdrawal time frame to neteller & skrill within 24 hours and some cases within in hour

I suspected it was someone from the CM :p

P.S. My name is Viktar (sigh) lol
 
Baptism of Fire

Hello Tony here

I am the original founder and person responsible for setting up Tradacasino. I am originally from South Africa but I live in Dublin now.

I moved from the mobile phone industry to the casino industry and I believe that gaming is going to become more and more mobile.

My objective is to be here for the long haul and to do this I will always be honest and fair.

I feel very honoured to be given an opportunity to enter your baptism of fire and hopefully I will never let you down.

My favourite games are of the card variety or slots with a great graphical interface.

Thanks again for letting me go through your process
 
Welcome to CM and Baptism. That's a nice intro Tony, glad to see you aboard.

I'd find it very helpful (and not just for your casino), is a list of accepted countries was easier to find from the homepage. I hate trawling through piles of terms only to find out my jurisdiction (Canada in my case) is not accepted, or bonus eligible.
 
Hey Jasmine!

As soon as you click on "Register" - you will find the list of accepted countries on registration page.

Cheers!
Viktar.
 
Hi,

Had a look at the TradaCasino web site this evening - well designed with a selection of HD games which I haven't seen elsewhere.

Can you confirm that it is genuine 24/7 support you offer, as this is often something which appears on sites and in reality is only office hours UK time!
 
Ran a test last week. Did a withdrawal Friday night, it went into Reverse state but was flushed in < 4 hours (without asking but they apparently will flush on request). Got an email saying it was processing on Saturday. Was in my (UK) bank account Wednesday :thumbsup:
 
Hey Jasmine!

As soon as you click on "Register" - you will find the list of accepted countries on registration page.

Cheers!
Viktar.

I don't necessarily want to go to that step. And not from Trada, but I've seen too many complaints where a jurisdiction is available from a drop down, but not in terms, or is not bonus eligible.

I used to search terms for Canada for exclusions, but it seems more and more allowed countries are listed rather than restricted ones.
 
Canada is not on the drop down list, and neither is my country :confused::(


I don't necessarily want to go to that step. And not from Trada, but I've seen too many complaints where a jurisdiction is available from a drop down, but not in terms, or is not bonus eligible.

I used to search terms for Canada for exclusions, but it seems more and more allowed countries are listed rather than restricted ones.
 
I am the original founder and person responsible for setting up Tradacasino.

Great, so you can tell us why it's called Trada?

Often players wonder about the unusual names of online casinos... does Trada mean something?
 
Guys,

I will leave Tony to explain the brand name, but here is a list of allowed countries.

Andorra
Australia
Austria
China
Croatia
Cyprus
Falkland Islands
Finland
Germany
Gibraltar
Greece
Guernsey
Iceland
Ireland
Isle of Man
Jersey
Luxembourg
Netherlands
New Zealand
Norway
Portugal
Singapore
South Africa
Spain
Sweden
Switzerland
United Kingdom

Some might consider this rather conservative, but we're willing to listen to any forum members keen on playing at the casino as we're constantly looking to improve the offering in line with what players in certain markets are keen on seeing, thus allowing us to expand our reach.
 
Trada Casino name

Great, so you can tell us why it's called Trada?

Often players wonder about the unusual names of online casinos... does Trada mean something?

I agree this name is unusual and it does not mean anything (that I know of).

Originally I launched an airtime auction application in South Africa called trada.net. Users can bid on auctions and win airtime. We wanted a short name and trada was chosen here.

We decided to follow on the theme and tradacasino was born.

It is unusual but it is short and different. Our character is called Trad and he is there to help with any queries or he sometiimes sends out emails etc.

Tony
 
list of countries

Canada is not on the drop down list, and neither is my country :confused::(

I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada. This is something I am not too happy with and I have asked numerous times to get it changed.

Would you mind telling me your country & I'll tell why it is not there

Tony
 
I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada. This is something I am not too happy with and I have asked numerous times to get it changed.

Would you mind telling me your country & I'll tell why it is not there

Tony

Mr. Viking, I would like to apologise, I checked your profile and you are from the Faroe Islands. This jurisdiction has now been added to our allowed list of countries.

Tony
 
I like Viaden games and have signed up and deposited here. Was pleasantly surprised when Viktar was on the live chat support when I had a small problem (was instantly fixed).

Anyway I continue my good luck on Viaden slots lol. I hit an exceptional 405 free spins on a slot after LOADS of retriggers! Will be back, I love these games.
 
Minimum deposit 10€, so I chucked that in to try them out and took welcome bonus...but it appears you have all slots set to a minimum of 5 cent per line, meaning that every spin is around 1€+.

I believe this was a problem at Monaco Aces as well.

Is there any way to lower the bet sizes for us lowrollers?

20€ will NOT last long at those bet sizes.

EDIT: Well, live support said that its basically tough, bet sizes cant be lowered, so I had a great 2 minutes or so playing 20 spins of the the 9 liner pirate slot.

Won't be playing here in future, bet sizes are too high for a minnow like me!
 
I like Viaden games and have signed up and deposited here. Was pleasantly surprised when Viktar was on the live chat support when I had a small problem (was instantly fixed).

Anyway I continue my good luck on Viaden slots lol. I hit an exceptional 405 free spins on a slot after LOADS of retriggers! Will be back, I love these games.


Thanks! :) Your payout has been processed btw ;)

Minimum deposit 10€, so I chucked that in to try them out and took welcome bonus...but it appears you have all slots set to a minimum of 5 cent per line, meaning that every spin is around 1€+.

I believe this was a problem at Monaco Aces as well.

Is there any way to lower the bet sizes for us lowrollers?

20€ will NOT last long at those bet sizes.

EDIT: Well, live support said that its basically tough, bet sizes cant be lowered, so I had a great 2 minutes or so playing 20 spins of the the 9 liner pirate slot.

Won't be playing here in future, bet sizes are too high for a minnow like me!

We will discuss this. I think we can do it as we did in Monaco Aces: create two versions of each slot, with higher and lower bets.

Thanks!
 
Yes i also have waited a while to try these slots, was happy to finally be able too: found a no deposit bonus to check it and in retrospect am happy i did that, and didn't put in my own cash cause like Dipity,, i was surprised to see the high min bets.

I also noticed that from my country, the reels were spinning excruciatingly slow, might have been a bad day due traffic, yet that put me off a bit: still good to see new software (to me at least) and involved reps/managers like Viktar, Tom and Tony,
so who knows i might try them again later:)
 
Are Trada Casino and Monaco Aces the same people? They're licensed out of exactly the same office here on the IOM.

And is Viktar doing the support for both of them?

I'm confused :)

View attachment 38590

Hello Tony here

Tradacasino and MonacoAces are 2 totally separate casinos both running on Viaden software.

I cannot speak on behalf of MonacoAces but as part of the process of selecting Viaden software, we also selected Viaden to provide our Customer Support. Viktar is the manager in charge of our Customer Support.

We use a corporate service provider for our accounting and compliance requirements. Our registered office address is the address of this corporate service provider. I hope that answers your questions.

Tony
 
Thanks for that Tony :)

Can I ask, is there any reason you're not listing the RTP for the slots on the help file pages?

At Monaco Aces (running the same Viaden slots), the RTP is listed on an individual slot-by-slot basis on the game's help files page, which I think is a very nice, transparent touch.

Old / Expired Link
URL Not Found / Outdated

Do Viaden slots run at the same RTP at all casinos (as is the case with MG/NetEnt), or can a casino choose which maths model they want to run (as is the case with IGT/WMS/RTG).

Thanks!

rules.jpg
 
I would love to open up Canada but Viaden said that they got a professional opinion and were told not to allow Canada.

This appears to be fairly recent. Monaco Aces used to accept Canada IIRC.

EDIT: I just checked their website and they added Canada at the very bottom of their "restricted countries" list.

Capture.PNG
 
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