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Trada Casino - No Live BJ Sidebets

Discussion in 'Online Casinos' started by Harper85, Apr 6, 2017.

    Apr 6, 2017
  1. Harper85

    Harper85 Full Member

    Location:
    Germany
    Hello,

    Am i the only one wondering why Trada has no sidebet option at Live BJ? I registered cause of Live BJ and sidebets are an essential part of the game. Live Chat told me it has never been implemented since they started to offer live BJ and that its the fault of Evolution. I never played at a casino with disabled sidebets, really no fun to be limited with my game?

    Best regards
     
  2. Apr 6, 2017
  3. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi Harper89,

    It's something we're currently working on implementing. It wasn't automatically added in the initial integration (as it's a separate commercial agreement).

    We have since agreed to take on side-bets and it will be live shortly. My apologies if the live chat agent didn't have this information immediately to hand, it's something that slipped my mind during the daily briefings.

    Thanks,

    Rachel.
     
    1 person likes this.
  4. Apr 6, 2017
  5. Harper85

    Harper85 Full Member

    Location:
    Germany
    Thanks Rachel. Can you give me a more precise time when it will go live? 24 hours?

    Thanks.
     
  6. Apr 6, 2017
  7. Harper85

    Harper85 Full Member

    Location:
    Germany
    Well i am now waiting many minutes in live chat, automatic message said hello how are you. I asked several questions and just got ignored ... not so satisfied overall.
     
  8. Apr 6, 2017
  9. Harper85

    Harper85 Full Member

    Location:
    Germany
    Now i am
    Even asked for verification at my first withdrawal with waay less than 2k....
     
  10. Apr 6, 2017
  11. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    "I registered cause of Live BJ and sidebets are an essential part of the game. "
    Maybe I'm behind on the times but I was unaware that BJ had any side bets whatsoever.

    Perhaps OP was talking about "bet behind" which is something completely different to side bets.
     
  12. Apr 6, 2017
  13. neilw

    neilw Moderator of Live Games forum CAG MM webmeister

    Occupation:
    Moderator of Live Games forum
    Location:
    Kent - England
    There are three side bets that can be played in Live Blackjack from Evolution. Perfect Pairs, 21+3 (Rummy) and Bet Behind. Evolution have all 3 available but as has been said previously there is an additional cost to the casino for having them. These are the normal side bets that most casinos providing sidebets will use.

    There are other side bets available at other providers. Casinos using BetConstruct software have the choice of Perfect Pairs, Lucky 7 and Honey Bonus.

    NetEnt Live Blackjack doesn't have sidebets.
     
  14. Apr 6, 2017
  15. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi Harper, my apologies for the delay, this certainly isn't the norm for us. I'll check in the morning if there was a specific issue at that time, I think you have spoke to an agent since this message so I hope your issue got sorted.

    At TradaCasino we do ask for documents on the first withdrawal, this applies to all customers. I hope this isn't too much of an inconvenience, but we process the documents super fast and promise not to leave you waiting too long. Once this is done your account is fully verified and you are free to deposit/withdraw without delays or restrictions.


    Definitely not 24 hours. We aim to have it activated in the next three weeks, but if there is any delay I'll let you know.

    Thanks,

    Rachel.
     
  16. Apr 7, 2017
  17. Harper85

    Harper85 Full Member

    Location:
    Germany
    Thank you very much rachel. Issue got all sorted and i got help now very fast and authentification is already done as well.
     
  18. Apr 9, 2017
  19. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    You're right, I forgot about Perfect Pairs. That is one I have seen.
    But BJ not having side bets is nothing too unusual.
     
  20. Apr 11, 2017
  21. Harper85

    Harper85 Full Member

    Location:
    Germany
    Any news regarding sidebets?
     
  22. Apr 11, 2017
  23. redsfan

    redsfan Experienced Member webby

    Occupation:
    sales
    Location:
    bishop auckland

    The rep said within 3 weeks 4 days ago. Chill
     
  24. Apr 11, 2017
  25. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland

    No update as of yet Harper, as I said we're looking at around three weeks and if there is any delay on that we will let you know :thumbsup:
     
  26. May 1, 2017
  27. Harper85

    Harper85 Full Member

    Location:
    Germany
    I got no information from you ... 3 weeks are over... any news?
     

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