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Baptism by Fire - failed Sunset Slots

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I have the opposite opinion to DeBeuker; I think casinos should be able to put max cash-outs on deposit bonuses if they see fit - as long as this is very clearly stated in the T&Cs.
Players are free to chose if they want to take bonuses or not - no-one is forcing them to take them (especially at Rival casinos, where AFAIK they are never automatic bonuses).

Personally, as a low-roller I would rather have a good bonus with low WR and a (reasonable) max cash-out, than one with high WR and no cash-out limit.
Players who prefer high variance, bet very big or play progressives should not take bonuses with limits. It's just common sense.

KK

Great concept and I'm a fan of something for everyone. Problem is that the WR is 30X so it's not low. In fact it's more that Slots capital or Desert Nights at 25X with no max cash out.
 
I have the opposite opinion to DeBeuker; I think casinos should be able to put max cash-outs on deposit bonuses if they see fit - as long as this is very clearly stated in the T&Cs.
Players are free to chose if they want to take bonuses or not - no-one is forcing them to take them (especially at Rival casinos, where AFAIK they are never automatic bonuses).

Personally, as a low-roller I would rather have a good bonus with low WR and a (reasonable) max cash-out, than one with high WR and no cash-out limit.
Players who prefer high variance, bet very big or play progressives should not take bonuses with limits. It's just common sense.

KK

Ofcourse casinos are free to offer whatever they want, never said they arent.
And if its a good bonus, fine, but it has to be VERY good or I wont take it.
A 50 or 100% match with 30x D+B WR is imo by far not good enough to justify a max. cashout.
I can get better with no max. cashout anywhere, and I can play without bonuses everywhere.

Remember your 5 scatter frenzy on Ladys Nite?
What if the casino took more than half of those winnings because you took a 50% bonus?
I know how I would feel, so I'll never take one of those..
 
NO MAX CASHOUTS

I have the opposite opinion to DeBeuker; I think casinos should be able to put max cash-outs on deposit bonuses if they see fit - as long as this is very clearly stated in the T&Cs.
Players are free to chose if they want to take bonuses or not - no-one is forcing them to take them (especially at Rival casinos, where AFAIK they are never automatic bonuses).

Personally, as a low-roller I would rather have a good bonus with low WR and a (reasonable) max cash-out, than one with high WR and no cash-out limit.
Players who prefer high variance, bet very big or play progressives should not take bonuses with limits. It's just common sense.

KK

With all due respect, and I respect KK's opinions and love his website, I think max cashouts on slots deals are horrible and abhorrent. I completely understand that it's the player's choice, but I think that this rule takes advantage of inexperience players who don't realize how horrible this rule is and how low the RTP can be with this rule. Again, for example, if one plays a 100% bonus with a 10x max cashout and deposits $25 and plays $1 per spin, all cashouts over $250 are truncated. Well, that means a good run gets greatly reduced and every one of the 1000x or more big hits on the 1000x screenshot page are reduced 75%. To me, that's just not fair. And I don't think betting $1 when starting with $50 is a "high variance" strategy and if a player wants to "play a rush" and raise the bet when they get ahead, then this effect is even worse.
 
Great concept and I'm a fan of something for everyone. Problem is that the WR is 30X so it's not low. In fact it's more that Slots capital or Desert Nights at 25X with no max cash out.
Of course casinos are free to offer whatever they want, never said they arent.
And if its a good bonus, fine, but it has to be VERY good or I wont take it.
A 50 or 100% match with 30x D+B WR is imo by far not good enough to justify a max. cashout.
I can get better with no max. cashout anywhere, and I can play without bonuses everywhere.
My post was not specifically referring to Sunset Slots - just bonuses in general.

I totally agree with both of you; a WR of D+B x30 is WAY to high, no matter what the % of the bonus or cash-out limits are.
I would never take a bonus with WR that high (unless it was a high % one and I just wanted to play mostly for the fun of it).

The average MG casino has WR of Bonus ONLY x30 on slots with an average RTP around 96%, so how Rival casinos (in general) with average RTPs around 94% can justify higher WRs is beyond me... :confused:
(A few of the Rivals I list do have SUBs that are only (D+B)x15 (bonus x30) - but the majority are higher).

KK
 
there been some great comments i do agree with a few members there is no such reason if a deposit has been made that the casino has offered you upto a 100 or 199% should ever be locked by 20x times , free chips granted dont have a problem with that is its clearly free money from the casino & i can understand that they get 1000s of player just abusing this.

how about setting the first 3 deposit bonuses as no max cashout any bonus above 200% there onwards could carry the 20x deposit & bonus rule ( loyal players who do deposit with & without bonuses should be rewarded with better terms & offers )

but im pretty sure if i have a choice in where i play im not going to be playing here under the current rules of 20x

i would like to see another rival casino get some standards back going here at casino meister there only a couple i would even bother trying to play at , so good luck to sunset slots i hope you can look at what us members are saying & pointing out which may benefit your casino in the long term:D
 
Thank you very much for your input... This is great food for thought. We will give this some considered thought and see what we come up with. There a few levers that we can pull to make this a less contentious issue.






there been some great comments i do agree with a few members there is no such reason if a deposit has been made that the casino has offered you upto a 100 or 199% should ever be locked by 20x times , free chips granted dont have a problem with that is its clearly free money from the casino & i can understand that they get 1000s of player just abusing this.

how about setting the first 3 deposit bonuses as no max cashout any bonus above 200% there onwards could carry the 20x deposit & bonus rule ( loyal players who do deposit with & without bonuses should be rewarded with better terms & offers )

but im pretty sure if i have a choice in where i play im not going to be playing here under the current rules of 20x

i would like to see another rival casino get some standards back going here at casino meister there only a couple i would even bother trying to play at , so good luck to sunset slots i hope you can look at what us members are saying & pointing out which may benefit your casino in the long term:D
 
But a lousy 50-100% matchbonus should, in my eyes, NEVER have a max. cashout attached to it.
The WR should be more then enough to make it EV-.
I mean, first you have to clear the WR, and if you do hit that dreamhit you can only cashout a part of it?
Your casino, your choice, but I would never play under those conditions.

Sorry to say - but rules like this on such small bonuses are already a warning sign or a probability that Sunset Slots is underfunded.

Like it or not - Which Casino would try to limit their exposure on a 50%-100% Bonus? Seriously?

Nate
 
Sorry to say - but rules like this on such small bonuses are already a warning sign or a probability that Sunset Slots is underfunded.

Like it or not - Which Casino would try to limit their exposure on a 50%-100% Bonus? Seriously?

Nate

Nate, please allow me to set your mind at ease.

Firstly, we regularly offer bonuses in excess of the standard 50% or 100% - for example – our Halloween promotion where we offered 200% up to 400. This bonus, as I am sure you would agree, increases playtime significantly and adds to your experience.

Secondly, your statement about Sunset Slots being underfunded is pretty severe and frankly a bit irresponsible. There is no evidence of this and I would like to invite any Player, Affiliate or Marketing partner of our Casino that has not been paid what is duly theirs to let us know. A conservative approach to bonusing is certainly no cause to assume anything about our funding.

SSS Ops
 
A conservative approach to slots is fine, but even at 200%, the max cashout ruins all enjoyment from slots. The more bonus you have, the longer the playthrough by definition, so the casino should be somewhat protected in that manner anyway. Additionally, the casino might want to put a higher rollover on a larger bonus. I guess the point I'm making is that many players don't actually understand how horribly the max cashout affects RTP and what it means until it's too late.

I just can't imagine when I hit that 25k spin 8 years ago only collecting $2000 or $4000 (it was a $100 deposit with 100% bonus). I also can imagine a casinomeister thread entitled "1000x or more spins that were truncated due to max cashout rule."
 
Nate, please allow me to set your mind at ease.

Firstly, we regularly offer bonuses in excess of the standard 50% or 100% - for example – our Halloween promotion where we offered 200% up to 400. This bonus, as I am sure you would agree, increases playtime significantly and adds to your experience.

Secondly, your statement about Sunset Slots being underfunded is pretty severe and frankly a bit irresponsible. There is no evidence of this and I would like to invite any Player, Affiliate or Marketing partner of our Casino that has not been paid what is duly theirs to let us know. A conservative approach to bonusing is certainly no cause to assume anything about our funding.

SSS Ops

I hear what you're saying but you seem to circumvent the issue of the max cashout, particularly on small(er) bonuses. Could you please elaborate?
 
HI,

There are no restrictions on max cashout on progressive jackpots. Of course we will try to work with the player to manage the best way to get the win to you without attracting too much attention but if you want the entire amount, you are welcome to it.

SSS Ops

The T & C indicate a max cash out of $2500 per week. Does this apply to network progressives as well? There is no specific mention of this that I could find.
thanks
 
I thought I should give these guys a try, I downloaded from KK:s page and registred. No promotions available. An email with documents request came at the same moment I signed up.

I have never seen this before play at any casino I have played at.

I the email with the documents request this was written:


Please make sure to write your username and "Sunset Slots" on all the documents.

My question is, why should I write that if it wasn't shared support??? :rolleyes:

Isn't ALL docs and email sent to them ONLY for sunset slots?
 
Inside the download casino they have a live chat window where a today "Kate" said welcome to the casino. I asked her why they wanted documents from me.

-It is because you are linked to rival bonus ban.

I thanked her and said "most helpful."

Session ended.

I now wonder how I can be linked to rival bonus ban? I am bonus banned at most rival casino but "linked"?:confused:

And what have bonus ban with security docs to do?
 
May I ask what horrible things you did to end up in that list.
Did you win? :eek2:

Yes! I should probably apologize. :eek2: I read terms and played after them, they couldn't even deny my winnings.

As Rival says it about their tool casinocontroller:
Virtually limitless data-mining tools for automatically tracking and sorting players into convenient categories

I am sorted into the category "can cashout" probably.

At Ace Revenue casinos, for me in the lobby, it says : Player class: Skilled player :o No bonuses there...
 
And now she (Kate) phoned me for verication purposes. When she wanted me to confirm my email address I asked if she wanted me to confirm ALL my email addresses used at Rival casinos or just the one used at Sunset Slots. Only my personal email address she said. Is this why they said "linked"? I didn't use the same as always. I thought it was common knowledge to have several email addresses to prevent spam. She was pleasant and said have a nice day. She did not talk about bonuses...:D
 
Note to casinos who try the BBF here in the future;

Please send a rep. who will answer questions directly or who will simply say, "we cannot discuss that at this time."
 
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Hi Maphesto,

I am checking in with Rival now to get the exact details for you, will pm you with results shortly.

SSS Ops



And now she (Kate) phoned me for verication purposes. When she wanted me to confirm my email address I asked if she wanted me to confirm ALL my email addresses used at Rival casinos or just the one used at Sunset Slots. Only my personal email address she said. Is this why they said "linked"? I didn't use the same as always. I thought it was common knowledge to have several email addresses to prevent spam. She was pleasant and said have a nice day. She did not talk about bonuses...:D
 
HI,

There are no restrictions on max cashout on progressive jackpots. Of course we will try to work with the player to manage the best way to get the win to you without attracting too much attention but if you want the entire amount, you are welcome to it.

SSS Ops

Thank you for answering this question on progressive jackpot payouts, but you seem to have missed my question about the issue of max cashouts on small(er) bonuses. Thank you for looking into this and posting your findings in this thread.
 
Hi,

The max cashout issue is something that we are still looking into. We are taking a lot of the suggestions that people are posting here and applying it to our specific data to see what make sense for us. I know that many of you have a very in-depth understanding of casino economics and the many variables that can affect outcomes and can appreciate that this is not an overnight process if we don't want to be changing it again in a few weeks.

I am honestly very thankful for your input and this is something that we are applying our minds to. At this point, I do however beg your patience while we run the numbers.

SSS Ops


HI,

There are no restrictions on max cashout on progressive jackpots. Of course we will try to work with the player to manage the best way to get the win to you without attracting too much attention but if you want the entire amount, you are welcome to it.

SSS Ops

Thank you for answering this question on progressive jackpot payouts, but you seem to have missed my question about the issue of max cashouts on small(er) bonuses. Thank you for looking into this and posting your findings in this thread.
 
Secondly, your statement about Sunset Slots being underfunded is pretty severe and frankly a bit irresponsible. There is no evidence of this and I would like to invite any Player, Affiliate or Marketing partner of our Casino that has not been paid what is duly theirs to let us know. A conservative approach to bonusing is certainly no cause to assume anything about our funding.

SSS Ops

Severe and irresponsible...? Where did you dig that up from?

You are in the Baptism by FIRE thread... not by water or fluffy feathers.

The general nature of people here at CM is to be skeptical. If you could answer me why smaller bonuses have a max cashout then I would rest assured that it may not be the case with your operation. For the record, it was 'possibly' not fact that you were underfunded. I do not beat around the bush - this thread determines whether you become accredited or not and if the members don't ask questions or go about investigating things, then ... it just wouldn't be CM.

In general, its not a great big secret that your cash flow determines what type of Software you can go for. We have seen many Rival Casinos, come, go rogue and disappear.

Do you have Max Cashouts? Do you have weekly limits?

Nate
 
Severe and irresponsible...? Where did you dig that up from?

You are in the Baptism by FIRE thread... not by water or fluffy feathers.

The general nature of people here at CM is to be skeptical. If you could answer me why smaller bonuses have a max cashout then I would rest assured that it may not be the case with your operation. For the record, it was 'possibly' not fact that you were underfunded. I do not beat around the bush - this thread determines whether you become accredited or not and if the members don't ask questions or go about investigating things, then ... it just wouldn't be CM.

In general, its not a great big secret that your cash flow determines what type of Software you can go for. We have seen many Rival Casinos, come, go rogue and disappear.

Do you have Max Cashouts? Do you have weekly limits?

Nate

Hi Nate,

I sincerely appreciate and thank you for your honesty and your direct approach.

To quote my previous post – “There is no evidence of this and I would like to invite any Player, Affiliate or Marketing partner of our Casino that has not been paid what is duly theirs to let us know. A conservative approach to bonusing is certainly no cause to assume anything about our funding.”

Surely if there were issues with us slow paying players or not paying them or our marketing partners there would have posts on this. We have also not had any issues where the max cashout was an issue or where we capped a cashout because of the max cashout rule. As an up and coming Casino we pride ourselves in processing withdrawals quickly and efficiently and keep our players happy. Rest assured that our finances and funding is securely in place and well managed.

The max cashout rule on bonuses is usually placed on free money promotions - which is industry standard. We are currently looking into changing the term on deposit bonuses in order to find a happy middle ground for all involved.

I agree with you that there are a few Rival operators that are in the Rogue Pit, and some of the issues that you have raised have been addressed in there. They were however not directed at Sunset Slots.

This said, I do realize that in the past it was quite a challenge to build a trustworthy relationship with some of the Rival-powered Casinos, but we have embraced the challenge with open arms and I can assure you that there are many other Rival operators and indeed Rival themselves that look forward to changing perceptions and providing players with a solid, fun gaming experience.

Best,
SSS Ops
 
Ive read the thread, The rep seems polite enough, and admits on launch there were some mistakes, and i guess im in a good mood, got $125 to play with tonight so ill give them a shot, hopefully a good experience but ill report on the software atleast when i inevitably bust out!
 
played them, First of all i couldnt see where to take the sign up bonus, i tried the support suggestions of cashier but it simply said "new promotions comming soon" so they had to manually add my bonus, the support then added without asking a 15 no deposit bonus, im sure this comes with terms and conditions so i asked for it to be removed, deposited.

Then i get a phone call to verify my DOB/address, first time ive had this in 2 years, and no prior warning to it.

i should have researched more into the slots, i didnt like them, just not my style, but had 1-2 hours playtime atleast before i donked off my deposit on roulette, would give them a 6/10, wont be going back.
 
The one reason i would never consider Sunset Slots is the neverending flood of spam i get from them.I have tried to unsubscribe countless times over the past few months and everytime, despite getting the 'you have been unsubscribed' message,the emails continue to pour in.
 
Here's the current list of US facing casinos that are accredited here:

Casino 3Dice
Casino Owner Danmar Investment Group

Casino Desert Nights
Casino Owner Deck Media N.V.

Casino Slotocash
Casino Owner Deck Media N.V.

Casino iNetBet
Casino Owner Internet Gaming Serv.

Casino Slotastic
Casino Owner Orange Consultants Ltd.

Casino Jackpot Capital
Casino Owner Greavestrend Ltd.

Casino Grande Vegas Casino
Casino Owner Tigress Management Ltd

Casino Manhattan Slots
Casino Owner Club World Group

Casino Lucky Red Casino
Casino Owner Club World Group

Casino High Noon Casino
Casino Owner Club World Group

Casino Buzzluck
Casino Owner Club World Group

Casino All Star Slots
Casino Owner Club World Group

Casino Bovada
Casino Owner Morris Mohawk Gaming Grp

How will Sunset Slots fill out this particular piece of info?
 
Will read this thread trough later. But just will give a little input to it. I signed up there maybe a bit over a year ago. Got the no deposit bonus (25€ or sth. with 150€ max cashout). Met the WR, withdrew and the money was on my skrill account after 4 days (if I remember correctly).
This was shocking to me at the time, as I thought all the rivals are dodgy.
 
played them, First of all i couldnt see where to take the sign up bonus, i tried the support suggestions of cashier but it simply said "new promotions comming soon" so they had to manually add my bonus, the support then added without asking a 15 no deposit bonus, im sure this comes with terms and conditions so i asked for it to be removed, deposited.

Then i get a phone call to verify my DOB/address, first time ive had this in 2 years, and no prior warning to it.

i should have researched more into the slots, i didnt like them, just not my style, but had 1-2 hours playtime atleast before i donked off my deposit on roulette, would give them a 6/10, wont be going back.

Thank you for your feedback. We always give players a choice whether they want to take up bonuses or not and I am currently addressing the issue with the support agent that just credited the bonus. The verification call is standard and we try and verify your details over the phone as a once off, just so that we have the verification on file when it comes to withdrawing down the line. I am sure you can appreciate how this speeds the process up! This being said we always try to pre-empt the call by initiating a live chat first to see if a call will be in order.

I’m glad to hear that you managed to get some playtime. If you can pm me with your user account I can have a look at the games and maybe suggest some other games which you might enjoy.

Thanks again for your valuable feedback.

SSS Ops
 
The one reason i would never consider Sunset Slots is the neverending flood of spam i get from them.I have tried to unsubscribe countless times over the past few months and everytime, despite getting the 'you have been unsubscribed' message,the emails continue to pour in.

Please pm me with your user account or e-mail address and I will see to it that you receive no further communication. This is quite surprising to us as this is one of the very few complaints that we have had about unsolicited mailing. I am very curious to see the actual mail that you have received so that we can ascertain its source and try to manage the unsubscribe process better. This should not be happening and we apologise for the frustration that it causes.

SSS Ops
 
Here's the current list of US facing casinos that are accredited here:

Casino 3Dice
Casino Owner Danmar Investment Group

Casino Desert Nights
Casino Owner Deck Media N.V.

Casino Slotocash
Casino Owner Deck Media N.V.

Casino iNetBet
Casino Owner Internet Gaming Serv.

Casino Slotastic
Casino Owner Orange Consultants Ltd.

Casino Jackpot Capital
Casino Owner Greavestrend Ltd.

Casino Grande Vegas Casino
Casino Owner Tigress Management Ltd

Casino Manhattan Slots
Casino Owner Club World Group

Casino Lucky Red Casino
Casino Owner Club World Group

Casino High Noon Casino
Casino Owner Club World Group

Casino Buzzluck
Casino Owner Club World Group

Casino All Star Slots
Casino Owner Club World Group

Casino Bovada
Casino Owner Morris Mohawk Gaming Grp

How will Sunset Slots fill out this particular piece of info?

Thanks again for pointing this out Bigjohn. As mentioned before, at this particular point in time I am unfortunately not able to disclose the name of the holding company. You can rest assured that as soon as we get the green light from the owners we will add this to our websites.
 
Will read this thread trough later. But just will give a little input to it. I signed up there maybe a bit over a year ago. Got the no deposit bonus (25€ or sth. with 150€ max cashout). Met the WR, withdrew and the money was on my skrill account after 4 days (if I remember correctly).
This was shocking to me at the time, as I thought all the rivals are dodgy.


Thank you for your positive feedback. We have since jacked up our processing even more and I am sure that should you wish to come and play with us again you will be even more pleased with your entire experience – beginning to end.
 
I signed up recently , payed and won a bit. Played without any bonus, as I find bonus rules unfair and tough.
While I don't usually withdraw 300, I decided to check how long the whole process will take. I personally think that $45 for wire transfer (with no other withdrawal methods available) is ridiculous , but oh well, it is what it is.
Can't complain about anything so far, hopefully withdrawal will not take weeks.
 
I signed up recently , payed and won a bit. Played without any bonus, as I find bonus rules unfair and tough.
While I don't usually withdraw 300, I decided to check how long the whole process will take. I personally think that $45 for wire transfer (with no other withdrawal methods available) is ridiculous , but oh well, it is what it is.
Can't complain about anything so far, hopefully withdrawal will not take weeks.

Hi Pobeda,

Thanks for your feedback. Unfortunately the only method that we currently have available for our valued US players is Wire Transfer, which does unfortunately have associated costs. We are currently looking into alternative processing in the US which will provide you with more options in terms of getting your winnings.

If it is your withdrawal that I am looking at right now, it is being processed as we speak. If you could please PM me with your Casino username I will confirm this for you.

Thank you once again for your feedback.

SSS Ops
 
Do this rival casino really pays withdrawals in 24 hours via e-wallet (skrill, ecocard, neteller,...) or is there a pending period in addition ?

And do they pay during the week-end ?
 
Do this rival casino really pays withdrawals in 24 hours via e-wallet (skrill, ecocard, neteller,...) or is there a pending period in addition ?

And do they pay during the week-end ?
Someone posted in another thread that they asked the casino to "flush" their withdrawal and it was paid within minutes! (To a web-wallet) *
I can't say if they'd do that for everyone, but if your account is already fully verified it could be worth you asking their CS...

* {edit} Ooops - my mistake - that was Tropica, not Sunset Slots :o

KK
 
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Someone posted in another thread that they asked the casino to "flush" their withdrawal and it was paid within minutes! (To a web-wallet) *
I can't say if they'd do that for everyone, but if your account is already fully verified it could be worth you asking their CS...

* {edit} Ooops - my mistake - that was Tropica, not Sunset Slots :o

KK


Hi KasinoKing,

We do accommodate players with flushing withdrawals wherever possible, and we will always pay your withdrawal to you in a timely manner. If you do make use of a webwallet all the better for you as you will receive your money much quicker than you would using wire or credit card.

This being said, you are absolutely right - all you need to do is contact the CS team and they will let you know what your best options are.

Best,

SSS Ops
 
Hi KasinoKing,

We do accommodate players with flushing withdrawals wherever possible, and we will always pay your withdrawal to you in a timely manner. If you do make use of a webwallet all the better for you as you will receive your money much quicker than you would using wire or credit card.

This being said, you are absolutely right - all you need to do is contact the CS team and they will let you know what your best options are.

Best,

SSS Ops

Does that mean you are paying to webwallets in weekends also?
I need to know since the only Rival I play at have stopped paying out on weekends.
 
Does that mean you are paying to webwallets in weekends also?
I need to know since the only Rival I play at have stopped paying out on weekends.

Our Finance team is getting in touch with our processor right now to see if it is feasible for us to process to wallets over weekends. I am awaiting a response on this and will let you know what the outcome is.

Best,
SSS Ops
 
I opened an account earlier in the week but did not play because they don't take Master card. I tried to log in last night and play with my Visa and got a message that my account was locked.
e-mailed support and received a response today that I needed to send in my verification documents including any credit cards I may use?? WTF. I always send my documents after my first deposit if I intend to continue to play at a site to help expedite things if I do win and cash out , but i sure am not sending credit card documents to someone before I even make a transaction.
I was on the fence here anyway because of the 20X bonus max cash out, so this just seals the deal for me.
 
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I opened an account earlier in the week but did not play because they don't take Master card. I tried to log in last night and play with my Visa and got a message that my account was locked.
e-mailed support and received a response today that I needed to send in my verification documents including any credit cards I may use?? WTF. I always send my documents after my first deposit if I intend to continue to play at a site to help expedite things if I do win and cash out , but i sure am not sending credit card documents to someone before I even make a transaction.
I was on the fence here anyway because of the 20X bonus max cash out, so this just seals the deal for me.

HI Googobucs,

I would be happy to look into this for you. Please PM me with your SSS username or e-mail address and I will look into this for you.

Best,
SSS Ops
 
I PM'd the rep back on 12/17 but no response yet. I see that the rep has not even logged in since 12/17.
Seems odd that a rep for a casino on BBF has not logged in for so long.

Hi Googobucs,

As per our phone call earlier I trust that the matter has been resolved.

Please let me know if you have any further issues.

Best,
SSS Ops
 
Our Finance team is getting in touch with our processor right now to see if it is feasible for us to process to wallets over weekends. I am awaiting a response on this and will let you know what the outcome is.

Best,
SSS Ops

Since you're here...the quote above was written on the 25th of November.
Are you still waiting for a response?
 
Since you're here...the quote above was written on the 25th of November.
Are you still waiting for a response?

Hi Tirilej,

After lengthy discussions with our a Finance Team we have come to the conclusion that we would unfortunately at this stage not be able to process withdrawals over weekends. This is something that is enjoying our undivided attention and once we are up and running with this you will be the first to know.

Best,
SSS Ops
 
Some feedback. I opened an account recently.

Only bonus available is 150% with 35x D&B playthrough. Max withdrawable is 20x bonus.

I would have to be mad to accept such an offer. There is no way your casino is getting my $$$.
 
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