Slotty Vegas Misleading Bonus Wording?

allang84

Newbie member
Joined
Nov 9, 2019
Location
uk
Would just like some advice regarding a promo at Slotty Vegas - Their Black Friday Promo.

The offer was 100 x free 1euro spins on Book of Dead if you deposit 100 euros

I have attached the screenshot stating these are wager free spins

After depositing 100 euros I then found out these free spins had wagering requirements and this is the explanation the live chat gave me.

The wager free refers to the spins being on the house, not meaning there is no requirement to play it further in order to turn the funds won from those free spins from bonus to real money.

Is it me or is this misleading because surely wager free means bloody wager free
 

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Slottery

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Would guess this is could be something else than 100% compliant marketing, especially in UK....
 

allang84

Newbie member
Joined
Nov 9, 2019
Location
uk
It seems to me like they are trying to sucker people into depositing because people will think the spins are wager free and not bother reading the terms and conditions.

Does Slotty Vegas have a rep on this forum because I would love to hear their explanation.
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
Spins aren't on the house if they cost 100€ to get.

There is nothing wager free about this promotion, either someone messed up the bonus setup and CS doesn't know, or it's a very malicious promotion.
 

Scantipede

Newbie member
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Netherlands
Upon checking, they today changed the sentence 100 wager free spins into: 100 extraspins, meaning they are well aware it was a mistake, should be a small step for them to compensate those who got disadvantaged/misled.
 

allang84

Newbie member
Joined
Nov 9, 2019
Location
uk
Oh look what a surprise , slotty vegas have now changed the wording of the bonus, see attached picture.
 

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EkJR

Senior Member
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Glasgow
Does Slotty Vegas have a rep on this forum because I would love to hear their explanation.

They did before a bit of a rift ensued. They use Roshtein to promote the casino. If you use them then do so at your own risk. I still have an outstanding issue with them which is with the UKGC and has been for over a year!
 

colinsunderland

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Jan 28, 2016
Location
uk
Yeah they started crying when people found out about their new dodgy owner, then threatened the site from what I remember. Then the UKGC revoked their license because the owner was dodgy, now its just waiting for the appeal to be heard.
 

dunover

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I thought that if you were from the UK you couldn't play at SV now as they (Maxent) had their UKGC license revoked? I assume the OP isn't from the UK?

By the way, the image of the offer states unequivocally that the 100 FS are wager free. It's a colossal fuck-up to put it mildly. It's like giving free cash away, so that's why they hastily changed it.
 

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
I thought that if you were from the UK you couldn't play at SV now as they (Maxent) had their UKGC license revoked? I assume the OP isn't from the UK?

By the way, the image of the offer states unequivocally that the 100 FS are wager free. It's a colossal fuck-up to put it mildly. It's like giving free cash away, so that's why they hastily changed it.

They have appealed so SV is available to UK players currently.
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
"The wager free refers to the spins being on the house, not meaning there is no requirement to play it further in order to turn the funds won from those free spins from bonus to real money."

That's gotta be a blag in the hope you are actually stupid enough to believe it. Surely No CS could say that while also genuinely believing it themselves. As a low roller, I'd be damn pissed if that happened to me.
 

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Don’t worry guys should you require a link your friendly and oh so ethical and morally based streamer ‘chipmonkz’ can provide you with a link to fill your every need...
And people wonder why the affy streamers are likened to pond scum...
 
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Nik

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Don’t worry guys should you require a link your friendly and oh so ethical and morally based streamer ‘chipmonkz’ can provide you with a link to fill your every need...
And people wonder why the affy streamers are likened to pond scum...

Couldn’t agree more with you here.
The streamer in question is well known for his shady tactics used to get sign ups.
When Casino Heroes was still available in the UK , he was heavily promoting them , playing there nearly every day only because they were not on Gamstop.
 
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