deletedaccount20240507
Newbie member
- Joined
- Feb 16, 2024
Hi,
So I have noticed if you spend a tenner on Gala you get to spin its reward wheel....its either 3, 5 or 10 free spins at 10p...or £25, £50 or £100 that you could land on. 50-50 between free spins or a cash prize.....so how come it ALWAYS lands on 3 free spins, the worst possible segment. These are always dead too because it gives you Eye Of Horus which is awful too. I must of spun this wheel 50 plus times and still yet to land on a different segment. I queried this with the customer service and they said the wheel is determined by a random number generator and every section of the wheel has the same chance of landing. This is a complete lie and false advertising. Where do I take this further because pretending that you could win a cash prize on the wheel as incentive to put a tenner in and then it being actually impossible to land anything other than 3 dead 10p spins is surely illegal?
So I have noticed if you spend a tenner on Gala you get to spin its reward wheel....its either 3, 5 or 10 free spins at 10p...or £25, £50 or £100 that you could land on. 50-50 between free spins or a cash prize.....so how come it ALWAYS lands on 3 free spins, the worst possible segment. These are always dead too because it gives you Eye Of Horus which is awful too. I must of spun this wheel 50 plus times and still yet to land on a different segment. I queried this with the customer service and they said the wheel is determined by a random number generator and every section of the wheel has the same chance of landing. This is a complete lie and false advertising. Where do I take this further because pretending that you could win a cash prize on the wheel as incentive to put a tenner in and then it being actually impossible to land anything other than 3 dead 10p spins is surely illegal?