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Slottracker doesn't work right

Discussion in 'Slots Discussion' started by tataru, Aug 6, 2017.

    Aug 6, 2017
  1. tataru

    tataru Experienced Member

    Occupation:
    NOT playing slots
    Location:
    germany
    Hi,
    I just started using slottracker.
    I played magic portals by netent which it shows but the statistics are completely bullocks.
    i've made profit, yet it shows 48%rtp.
     
  2. Aug 6, 2017
  3. trancemonkey

    trancemonkey Meister Member

    Occupation:
    Games Producer
    Location:
    United Kingdom
    Let Tropicana know by PM
     
  4. Aug 6, 2017
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Only a thought but did you give it chance to update or go straight in after closing game?
     
  6. Aug 6, 2017
  7. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    From time to time Slot tracker does miss a few bonus rounds or spins. The following abysmal stats since April from Doa is missing a few bonus rounds. Still no freaking wild line or even the 5 extra spins.:confused:
     

    Attached Files:

    • Slottracker doesn't work right: dead.jpg,Aug 6, 2017
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  8. Aug 6, 2017
  9. geordiecolin

    geordiecolin Senior Member CAG PABnononaccred mm4

    Occupation:
    Manager
    Location:
    West Sussex
    Col gets his popcorn

    [video]https://giphy.com/gifs/ted-trump-cruz-12aW6JtfvUdcdO[/video]
     
  10. Aug 6, 2017
  11. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    Points for making me spit up my tea when I clicked on the link Colin. LMAO
     
  12. Aug 6, 2017
  13. Tropicana50

    Tropicana50 Senior Member

    Occupation:
    Programmer
    Location:
    England
    Hey there!

    Sometimes Slot Tracker can take a few minutes to catch up with your spin status and I imagine that is the fault here. I did a review of Magic Portals for you and found it to be tracking perfectly accurate. Maybe try refreshing your statistics again and see if they have refreshed. If you have anymore problems feel free to fire us a private message and we will make sure things are working for you. :thumbsup:

    - T
     
  14. Aug 6, 2017
  15. Tropicana50

    Tropicana50 Senior Member

    Occupation:
    Programmer
    Location:
    England
    Sadly during BETA we did have many teething issues and as you were a BETA user we can only apologise that your statistics are not completely accurate. I know you personally gave us a lot of your time to make sure things were working smoothly. Rest assured that we have spent the following months perfecting the system to track results as accurately as we can.

    If you encounter any problems moving forward you can private message me or Skype me for a call any time.

    - T
     
  16. Aug 6, 2017
  17. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    Off course I will although I should take a few seconds to point out that every time I restart my computer I have to use the slottracker.exe (events) file in order to get it to work. I have had a fair amount going on the last couple of months so didn't get the chance to bring it to your attention as it is a minor annoyance and once I run the file all is fixed.
     
  18. Aug 6, 2017
  19. Tropicana50

    Tropicana50 Senior Member

    Occupation:
    Programmer
    Location:
    England
    By the sounds of it, you are still using the BETA version we sent you a few months ago. I would advise you uninstall and download the software from scratch using You must register/login in order to see the link. to make sure you have the latest stable versions. We have made many updates over the past few months which should make things MUCH smoother for you.

    I really apologise for not catching up with you regarding this. We have had a busy few months with the new branding and console updates.

    Hit me up on Skype when you are free and we can have a chat! Hope you and the family are doing well!

    - T
     

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