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Skrill - Missing Money a Mystery

Discussion in 'Payment Processing Issues' started by Jono777, Aug 12, 2016.

    Aug 12, 2016
  1. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Hey All

    Just wondering whether any other Skrill users have come across the following in the past or recently please?

    I had a balance of just over £5 GBP, which has been sitting there for about a week.

    Yesterday and today I made 2 small withdrawals from BetAt (NNR entertainment) total of £105.00, these were paid no problem and my Skrill balance correctly showed as just over £110.00

    I had made no Skrill deposits, nor used my Skrill Mastercard for about 10 days (maybe longer)

    I logged in later in the day with a view to double checking balance before depositing at Dr Vegas Casino.

    My balance is now at £101.72 ?????

    So almost £9 disappeared into thin air

    As far as I am aware all Skrill charges are taken at the time of transaction...

    Any ideas/pointers please?

    Ps: I share my Skrill details with no-one at all and nothing shows on mini statement.

    Cheers

    Jon
     
  2. Aug 12, 2016
  3. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    Yearly fee for the Mastercard? IIRC its 10€.
     
    1 person likes this.
  4. Aug 12, 2016
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Doh! - Yes you're right, having read you post and thought about it, I got my Skrill set up last August!

    Cheers :thumbsup:
     
    1 person likes this.
  6. Aug 12, 2016
  7. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    Happened to me a while back and thats my only explanation for it. I totally forgot about it so i never asked skrill if that was really the reason. :eek2:
     
    1 person likes this.
  8. Aug 13, 2016
  9. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Are all Skrill fees paid in pounds or Euros when it comes to the mastercard?

    Slightly OT...

    Goes to show how much the exchange rate £/€ has moved in recent months. Used to love playing in Euros now once you add in the small bit of commission VISA charge its virtually the same!
     
    1 person likes this.
  10. Aug 13, 2016
  11. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I think they are paid in euros Nicola, system just converts from players account balance, in my case £ to euro.

    Agree with the playing in euros bit, some days, I'd deposit £25 GBP at Casumo and start with 35 euro, almost like having a bonus but with no WR :p

    Now as you say I don't bother!
     
  12. Aug 13, 2016
  13. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    Sometimes i get the feeling they charge whatever they want. :D Used the Mastercard at an onlineshop. Located in Germany, Item shipped from Germany, price was in €, my skrill account is in €. But skrill decided to use GBP and i had to pay more than in €. Since then i only use the card to get cash at an ATM.
     
  14. Aug 13, 2016
  15. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    This seems wrong.
    What currency is your Skrill card?

    If the shop charged in € and both your Skrill account AND Skrill card is in € I would definitely ask for any excess currency fees to be refunded.


    Freddy
     
    1 person likes this.
  16. Aug 13, 2016
  17. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    Was it amazon.de? The system recognises that it's a card from a British company and assumes it's in GBP but you can select EUR manually. Same thing with PayPal. I fell foul of this once but now I'm alerted whenever I buy something with the card.
     
    1 person likes this.
  18. Aug 13, 2016
  19. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    IIRC it was indeed Paypal. It was only a small purchase so we are talking about ~5€ and i forgot about it and didnt contacted skrill.

    Thanks Hedge :thumbsup:


    edit: While were on it, anyone else noticed the new login? First i thought it was a one time security check but it seems you have to do it everytime you login now

    You must register/login in order to see the link.
     
  20. Aug 13, 2016
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I get that most of the time now, think it depends on transaction.

    32 Red for one it pops up every time, whereas with Dr Vegas it never comes up.

    Transfers from Skrill - Skrill is 50/50, same with upload from my bank :confused:
     
  22. Aug 13, 2016
  23. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    Not every time but I have this kind of regularly too. For some reasons I have this more often on Fridays.
     

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