Skrill - Missing Money a Mystery

[Jono777]

Hey All

Just wondering whether any other Skrill users have come across the following in the past or recently please?

I had a balance of just over £5 GBP, which has been sitting there for about a week.

Yesterday and today I made 2 small withdrawals from BetAt (NNR entertainment) total of £105.00, these were paid no problem and my Skrill balance correctly showed as just over £110.00

I had made no Skrill deposits, nor used my Skrill Mastercard for about 10 days (maybe longer)

I logged in later in the day with a view to double checking balance before depositing at Dr Vegas Casino.

My balance is now at £101.72 ?????

So almost £9 disappeared into thin air

As far as I am aware all Skrill charges are taken at the time of transaction...

Any ideas/pointers please?

Ps: I share my Skrill details with no-one at all and nothing shows on mini statement.

Cheers

Jon

 

[bowki]

Yearly fee for the Mastercard? IIRC its 10€.

 

[Jono777]

Doh! - Yes you're right, having read you post and thought about it, I got my Skrill set up last August!

Cheers

 

[bowki]

Happened to me a while back and thats my only explanation for it. I totally forgot about it so i never asked skrill if that was really the reason.

 

[Nicola]

Are all Skrill fees paid in pounds or Euros when it comes to the mastercard?

Slightly OT...

Goes to show how much the exchange rate £/€ has moved in recent months. Used to love playing in Euros now once you add in the small bit of commission VISA charge its virtually the same!

 

[Jono777]

I think they are paid in euros Nicola, system just converts from players account balance, in my case £ to euro.

Agree with the playing in euros bit, some days, I'd deposit £25 GBP at Casumo and start with 35 euro, almost like having a bonus but with no WR

Now as you say I don't bother!

 

[bowki]

Sometimes i get the feeling they charge whatever they want. Used the Mastercard at an onlineshop. Located in Germany, Item shipped from Germany, price was in €, my skrill account is in €. But skrill decided to use GBP and i had to pay more than in €. Since then i only use the card to get cash at an ATM.

 

[refre]

Sometimes i get the feeling they charge whatever they want. Used the Mastercard at an onlineshop. Located in Germany, Item shipped from Germany, price was in €, my skrill account is in €. But skrill decided to use GBP and i had to pay more than in €. Since then i only use the card to get cash at an ATM.

This seems wrong.
What currency is your Skrill card?

If the shop charged in € and both your Skrill account AND Skrill card is in € I would definitely ask for any excess currency fees to be refunded.


Freddy

 

[hedgehok]

Sometimes i get the feeling they charge whatever they want. Used the Mastercard at an onlineshop. Located in Germany, Item shipped from Germany, price was in €, my skrill account is in €. But skrill decided to use GBP and i had to pay more than in €. Since then i only use the card to get cash at an ATM.

Was it amazon.de? The system recognises that it's a card from a British company and assumes it's in GBP but you can select EUR manually. Same thing with PayPal. I fell foul of this once but now I'm alerted whenever I buy something with the card.

 

[bowki]

IIRC it was indeed Paypal. It was only a small purchase so we are talking about ~5€ and i forgot about it and didnt contacted skrill.

Thanks Hedge


edit: While were on it, anyone else noticed the new login? First i thought it was a one time security check but it seems you have to do it everytime you login now

You do not have permission to view link Log in or register now.

 

[Jono777]

I get that most of the time now, think it depends on transaction.

32 Red for one it pops up every time, whereas with Dr Vegas it never comes up.

Transfers from Skrill - Skrill is 50/50, same with upload from my bank

 

[hedgehok]

IIRC it was indeed Paypal. It was only a small purchase so we are talking about ~5€ and i forgot about it and didnt contacted skrill.

Thanks Hedge


edit: While were on it, anyone else noticed the new login? First i thought it was a one time security check but it seems you have to do it everytime you login now

You do not have permission to view link Log in or register now.

Not every time but I have this kind of regularly too. For some reasons I have this more often on Fridays.