Dubious Offering Should I chargeback at Red Lion Casino?

[Surfer]

Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind

See Related Threads:

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• The Red Lion Casino Is Confiscating Player Balances
• Still Having Issues With Red Lion Casino
• The Red Lion - Legit??
• Red Lion Withdrawal Issues (Yes, Another!)

Check out Bryan's brutally honest review of this rogue casino here.

 

[say no to gambling]

Just as a follow up to this, new day refunded all of my deposits and casino Napoli have now blocked me….mission accomplished I’d say….

I’m trying to get around 5k of transactions with new day back dating back to April, to report the transaction’s I flagged them up on the app but doesn’t seem to be getting me anywhere, how did you go about the whole process ? Is there an email address i can contact ?

 

[Fortheworthy]

Hi all. For awareness but also welcoming any advice - I'm in a similar position having gambled on Red Lion Casino. I've lost thousands. Haven't even tried to withdraw any winnings so can't comment on that process. Inwardly jumped for joy when I saw here that others had been successful in reclaiming deposits from their bank on basis that this casino is a scam. After an hour on the phone to my bank yesterday it's fair to say they're having none of it despite my protestationsof fraud and money laundering - they've told me they can't help. I'm going to write a letter but feeling very discouraged. If anyone has any advice for how to frame my argument I'd really appreciate it.

 

[Fortheworthy]

Hi all. For awareness but also welcoming any advice - I'm in a similar position having gambled on Red Lion Casino. I've lost thousands. Haven't even tried to withdraw any winnings so can't comment on that process. Inwardly jumped for joy when I saw here that others had been successful in reclaiming deposits from their bank on basis that this casino is a scam. After an hour on the phone to my bank yesterday it's fair to say they're having none of it despite my protestationsof fraud and money laundering - they've told me they can't help. I'm going to write a letter but feeling very discouraged. If anyone has any advice for how to frame my argument I'd really appreciate it.

Sorry just seen post from Sept 6th. Thank you will give that a try

 

[Mwalmsl3]

Sorry just seen post from Sept 6th. Thank you will give that a try

Any help you need drop me a line.

 

[Fortheworthy]

Any help you need drop me a line.

Thank you

 

[say no to gambling]

Any help you need drop me a line.

I need some help mate, I phoned my credit card company new day and went through around 5k worth of transactions he flagged them as not receiving the service but instead of escalating it there I was told I shall receive a form out in 3-5 working days

 

[Fortheworthy]

I need some help mate, I phoned my credit card company new day and went through around 5k worth of transactions he flagged them as not receiving the service but instead of escalating it there I was told I shall receive a form out in 3-5 working days

Similar experience at Aqua. Online form with pre-filtered options, none of which really fit the bill. Services not received is closest but common sense says if I paid to gamble and gambled they'll say I received exactly the right service. Also asking for 1) correspondence with the supplier (which I don't currently have beyond asking for my daily cashback and initially providing proof of ID) 2) credit or debit card receipts or invoices (N/A) 3) expected delivery dates (N/A) 4) any agreement I had with the supplier (erm ?‍).

Going to be hard building a case without the evidence they're asking for.

 

[Fortheworthy]

By way of an update on my situation. I had a mix of payments, some from my debit card and some from my CC. CC company uses an automated form to dispute individual transactions mostly using prefilled options. I've selected product/service not received for each one and where it asks for evidence I've put 'i do not recognise this transaction' in every box. Will let you know what happens next. My bank had previous told me they couldn't help so I've sent a written complaint. Again it has to conform to their online form if I want to send it digitally so I haven't been able to attach my highlighted statements or trust pilot reviews so it may bounce back. Will follow up with letter in the post and same to CC company if need be. If I get any degree of success happy to share what I wrote. I've also sent a message to RLC asking them to confirm the license under which they offer gambling services to UK customers and requesting a refund if they don't have one - not expecting a response but can tell bank i tried.


One last thing worthy of mention - a note at the bottom of my bank's complaints form states it could take them anywhere between 1 and 8 weeks to fully respond.

 

[Fortheworthy]

OK that's great. Luckily in the case of bent scam casinos there's no tangible goods involved so it's impossible for them to prove to your bank the transactions were legit, and their attempts to disguise the gambling transactions with bogus/misleading merchant names also works in your favour.
But let's not forget here that IF you had spunked this cash at a legit UKGC site on debit cards instead, your attempts at chargeback would be fraudulent and likely lead you into criminal charges. So calling a spade a spade, in both cases you would have been trying to retrieve gambling losses dishonestly that you know damn well you intentionally deposited.

So this sounds a bit blunt so far, but now the reality - these bogus sites are deliberately breaking the UK regulations in the first place and regardless of whether the banks believe your chargeback claims, they know they cannot legally process gambling transactions via their credit card services so really have no choice but to refund you once you've shown gambling activity was actioned in those transactions. That's why we recommended you do those chargebacks in the first place, morally it's like nicking money back from a serial thief! As I am sure everyone else agrees on this thread, I am so glad you got this dosh back, it must be a great worry lifted and well done!

Bear in mind their modus operandi is effectively a confidence trick, a percentage game - they know this will happen in some cases but in most the PG will simply skulk off into misery after losing with their tail between their legs, to face the hell of what they did. Imagine I am a good pickpocket working Oxford Street for the afternoon and rob 20 wallets and purses from wealthy-looking shoppers. I am being watched on CCTV and the deal is that at 5pm I will be arrested and the 'dips' that were conclusively observed I will have to give up to the police, whereas the ones where I covered the angles with my body or a shopping bag I could keep. That's pretty much their criminal mentality.

I will finish by saying what I am pretty sure most reading this will think - you were prepared to spunk and lose £23,500 on credit in 2 months, around the average UK annual take-home pay average. Clearly you couldn't do this at legit sites as presumably you were GAMSTOPPED and fell into the temptation offered by scam affiliate listings in Google for fraudulent unregulated casinos that would take your play. This is clearly indicative of a huge problem mate. One that could destroy you even quicker than it would have done here before those chargebacks were refunded. What I am worried about is the 'feel good' factor that you now have, £23.5k of credit you may well have psychologically written off. For pity's sake, don't be tempted to find alternative ways of gambling that, you've had a lucky escape and now don't have to spend time paying it back to the card companies. Try and think of that every day, a positive. Good luck in the future, well done!

P.S. You can also rejoice in the fact that if you signed up through one of those scam non-GAMSTOP affiliate sites, that the scumbag affiliate will see a few big debits on his account commission balance he wouldn't have expected, from 6 months or so ago.

Thank you for this. I've been to other gambler support sites where you'd be forgiven for thinking the mods are employed by the casinos. I hope to hell I get my money back but your words resonate either way.

 

[Surfer38]

Thank you for this. I've been to other gambler support sites where you'd be forgiven for thinking the mods are employed by the casinos. I hope to hell I get my money back but your words resonate either way.

I’ve had 6k temp refunded with another 3 on the way with Hsbc I’m expecting the other 3k this week then I have to sit and wait to see if these companies from Mexico,Kenya,Brazil etc contest the chargeback ,it’s 30 business days they have according to the lady at the complex disputes team. Fingers crossed they don’t respond/contest anything either way I can guarantee I didn’t agree to anything in Kenya Brazil or Mexico.

 

[Fortheworthy]

I’ve had 6k temp refunded with another 3 on the way with Hsbc I’m expecting the other 3k this week then I have to sit and wait to see if these companies from Mexico,Kenya,Brazil etc contest the chargeback ,it’s 30 business days they have according to the lady at the complex disputes team. Fingers crossed they don’t respond/contest anything either way I can guarantee I didn’t agree to anything in Kenya Brazil or Mexico.

Ah well done. My CC co have refunded all payments. No response from my bank yet. Merchants for mine were mostly Mexico, China and Canada. Tbh I referred to that but didn't make a massive deal of it. You think that's what swung it for you?

 

[Surfer38]

I kept calling sending emails to both the disputes team and attempting to contact merchants, honestly I’ve no idea if they’ll contest the chargeback back, I’m not sure how they can to be honest as multiple merchants were used round the world, when the bank ask ill simply state I have not paid for or bought anything from Kenya Mexico or Brazil. Which is the truth. These casinos I’m hoping won’t bother contesting as they have no licence and probably expect to lose a few when they’re robbing idiots like me in the daily

 

[poisoncandy]

I responded to new day with this and my god, they’ve agreed! I have to flag each transaction and I’ll get money back within 24hours! Fantastic! Now to deal with monzo for the same thing who aren’t responding!

Hi can I ask you a few questions as I need to do the same with New Day. What did you flag each transaction as and what info did you upload? I had done an online chat with them and was told that due to MasterCard regs etc it would be unlikely i could get money back - I had also sent a query to then and was told to flag the transactions. I had a look and wasn’t sure what I needed to upload against the flagged transactions and what category to use for flagging. Thank you!

 

[greeny1986]

Who do you bank with? I bank with Monzo and they were really good and quick to resolve.

I explained that I thought I was depositing to an online casino - none of the transactions are associated with an online casino. There was 3 different ‘merchants’ that payments went too even though I was depositing in the same place so quite clearly not a legitimate service being provided.

also 4 of my 5 transactions were in Chinese yen and the final one was in American dollars another sign it wasn’t legit.

my bank did ask for screenshots of my current red lion casino balance - definitely get these so it doesn’t look like you’re trying to recover money that’s lost. I don’t expect the actual transactions will look like they have been made to any online gambling company because they’re not set up as one, so the bank probably treats it similar to if it was card fraud on say Amazon or something.

I also provided them with the ‘casino’ website and the email correspondence I’d had with them

excellent stuff this, going to speak to Barclays and Monzo about mine tomorrow, these guys have sadly had me as well, just need a few hours to gather up some evidence ?

 

[Windowslou21]

Today I called my bank and said that payments I did make to a casino were fraudulent. Am I going to be in huge trouble?!

 

[BonJovi92]

My experience on this casino hasn't been optimal neither. Tanks for pointing that out to the public. Atm I just stick to Betway and other minor casinos which are active in this forum,

 

[say no to gambling]

Hi can I ask you a few questions as I need to do the same with New Day. What did you flag each transaction as and what info did you upload? I had done an online chat with them and was told that due to MasterCard regs etc it would be unlikely i could get money back - I had also sent a query to then and was told to flag the transactions. I had a look and wasn’t sure what I needed to upload against the flagged transactions and what category to use for flagging. Thank you!

Hi can I ask you a few questions as I need to do the same with New Day. What did you flag each transaction as and what info did you upload? I had done an online chat with them and was told that due to MasterCard regs etc it would be unlikely i could get money back - I had also sent a query to then and was told to flag the transactions. I had a look and wasn’t sure what I needed to upload against the flagged transactions and what category to use for flagging. Thank you!

How are you getting on with this mate ?

 

[poisoncandy]

How are you getting on with this mate ?

I have submitted claim to MBNA and New Day - some transactions for Red Lion and also some for a site called Kaboom slots. Haven’t heard anything back yet. I done it all online - flagging each transaction and uploading some evidence. So foolish to have gambled on these sites and part of me thinks I deserve to have lost my money - there was another one as well called Mr Spinz and I had emailed them and they actually refunded a deposit. The other 2 have been dragging their heels - Kaboom have said the refund request is under review but just dragging their heels.

 

[say no to gambling]

I have submitted claim to MBNA and New Day - some transactions for Red Lion and also some for a site called Kaboom slots. Haven’t heard anything back yet. I done it all online - flagging each transaction and uploading some evidence. So foolish to have gambled on these sites and part of me thinks I deserve to have lost my money - there was another one as well called Mr Spinz and I had emailed them and they actually refunded a deposit. The other 2 have been dragging their heels - Kaboom have said the refund request is under review but just dragging their heels.

Yeah I tried to sort it with newday they said as they haven’t done anything wrong on there end they will take it to MasterCard now, that was two weeks ago and haven’t heard back

 

[poisoncandy]

Yeah I tried to sort it with newday they said as they haven’t done anything wrong on there end they will take it to MasterCard now, that was two weeks ago and haven’t heard back

Hey I just checked my new day account and all the deposits have been returned! Hope you get sorted

 

[Andy1977]

Hello. I too put a claim against newday regarding royaloakcasino.com. I wouldn't get your hopes up as they initially credit the account and then they say becouse your intention was to gamble then mastercard will not process the chargeback.

Even though the company doesnt exist and do not have a licence, use counterfeit software and launder money. The merchents are not even related to gambling and is processed through 15 different merchants from all over the world.

The credit is temporary so be careful as I garantee newday will mess you about like they did me.

Vanquis where the best dealing with my issue. newday are a nightmare.

 

[poisoncandy]

Hello. I too put a claim against newday regarding royaloakcasino.com. I wouldn't get your hopes up as they initially credit the account and then they say becouse your intention was to gamble then mastercard will not process the chargeback.

Even though the company doesnt exist and do not have a licence, use counterfeit software and launder money. The merchents are not even related to gambling and is processed through 15 different merchants from all over the world.

The credit is temporary so be careful as I garantee newday will mess you about like they did me.

Vanquis where the best dealing with my issue. newday are a nightmare.

Thanks for the heads up

 

[greeny1986]

Monzo turned me down and I can’t see Barclays saying anything better. No luck getting any response from Red Lion, I’m guessing this money is just gone then? Has anyone had any luck getting any of their money or anything from their bank? This whole thing is weird cause these guys have paid out my winnings before and I’ve got bank statements that show it.

 

[say no to gambling]

Monzo turned me down and I can’t see Barclays saying anything better. No luck getting any response from Red Lion, I’m guessing this money is just gone then? Has anyone had any luck getting any of their money or anything from their bank? This whole thing is weird cause these guys have paid out my winnings before and I’ve got bank statements that show it.

I had a couple of grand returned from rbs and just had £3900 charged back from newday on my credit card today

 

[poisoncandy]

I had a couple of grand returned from rbs and just had £3900 charged back from newday on my credit card today

I had also made disputes fo MBNA but they have message from say they are not refunding - says I can call them but not sure it’s going to be worth it - I called Halifax yesterday and they said no - now thinking are New Day going to reverse the refunds they have done?

 

[Andy1977]

I had 2 visa disputes rule in my favour, vanq was a dream, nation was a little tougher but they where really supportive in the end.

But Newday and Cap 1 refusing based on intention to gamble. Even though the site royaloak casino is a scam and merchant doesnt identify as a gambling company they still refused. ( across the visa and mastercard accounts they used over 15 different merchants in about 10 countries to launder my money). i will be taking to the ombudsman. Newday complaints are finalising for the 2nd time but do not look like they will budge. Cap 1 I received a no from the complaints team but they did compensate me for royally messing my complaint up and the amount for this account was a few hundred therefore im concentrating on newday first as it is over 1000.

The payment provider I found if they have processed it by sending the chargeback physically to the merchant then they do not contest as they aren't legitimate and the mickey mouse merchant after the 30 business days dont reply as they have no defence and the money was mine.
Do not use the money until youv had confirmation it is yours and the period is over .

But the hard part is it getting it to this stage. Find out if it is in the stage of being processed therefore the chargeback hasnt been sent yet, or if it has been charged back and sent to the merchant and you are waiting for the merchant to defend. if it is the first do not hold your breath, if is the latter then you have a strong chance in my experience

2 out of my 3 Visa creditors managed a chargeback. But both my Mastercard creditors refused. There are slight differences in mastercard and visa apparently.

Newday Fluid have been awful and has caused so much stress and anxiety. And initially gave the impression all was good. But then about 10 days later failed to raise it with mastercard saying they dont raise gambling transactions. This should have been identified at the first hurdle instead of giving false hope.

My argument still weeks later is to gamble is to see a potential return. (there is no chance of return) This site is operating illegally, does not exist as a bussiness, does not have a license, uses fake counterfiet games, does not provide a service, refuses to pay and has 50 plus negative reviews online all saying scam. Therefore it isn't a legitimate casino and isnt gambling. its organised crime laundering money and i am a victim.

The merchant who shows on my statement also identifying as non gambling merchants. Aren't showing as royal oak, the merchant that is falesly misrepresented themselves.

Problem is gambling is high risk and newday say mastercard wont entertain it due to gambling nature

All newday hear is gambling. IT ISNT based on no potential for return and they are just a website in my opinion

Please before you quote anything i have said to them thinking we are correct you must realise that I have hit a brick wall with them so the information i have given may not help and may hinder yourselves.

This is my personal experience.

I wish others who have been successful recently chargedback would share there stories to help us victims successfully chargeback from these scams.

 

[Chargebackfraud]

I've done some background reading here and Visa have acted to close down a lot of money laundering but MasterCard haven't. MasterCard make a lot of money through international payments/FX/fees.

I both lost and had legitimate withdrawals removed from my account. Whatever happens, these casinos win. Mine was 24m (which looks a LOT like Red Lion) and Billionsvegas (which after looking into used to be Millionsvegas).

There is an article about 3 wanted men for gambling money laundering from Cyprus/Ukraine/Russia. Same system, benign and random retail accounts being used to mask gambling.

I argued that the casino has miscoded their transactions (I made Revolut disclose their MCC code), with evidence/screenshots of my deposits, with time. I had to go through every deposit and match it.

The stupid thing is, if these 'casinos' had just allowed my withdrawals out I wouldn't be contesting the lot. It sows how unscrupulous they are being.

I have no idea if I'll see my money again but I am tempted to get MasterCard into court for money laundering if they think problem gamblers should be sacrificed.

I'm tired of my illness being overlooked and laughed at. I've come a long way since the height of my addiction (first relapse in 3.5 years) and back down lightly to being robbed because I'm vulnerable.

How on earth are Red Lion/24M/Billion(Million)Vegas getting away with it in broad daylight...

Good luck guys, it's really not easy. Revolut have already said do one because you paid for gambling chips and got them. That was the service.

 

[justdoit]

Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind

Red Lion has like 20 other websites with different casinos, no licence at all, same with agentspin onespin etc all scam
best report to UKGC they will block their IP

You do not have permission to view link Log in or register now.

not long ago I report all these scam casinos by email to CEO of UKGC

 

[justdoit]

Today I called my bank and said that payments I did make to a casino were fraudulent. Am I going to be in huge trouble?!

just say the truth bank will refund you, don't say someone else, coz they know your ip what pc laptop you use to pay on that casino

 

[justdoit]

I had 2 visa disputes rule in my favour, vanq was a dream, nation was a little tougher but they where really supportive in the end.

But Newday and Cap 1 refusing based on intention to gamble. Even though the site royaloak casino is a scam and merchant doesnt identify as a gambling company they still refused. ( across the visa and mastercard accounts they used over 15 different merchants in about 10 countries to launder my money). i will be taking to the ombudsman. Newday complaints are finalising for the 2nd time but do not look like they will budge. Cap 1 I received a no from the complaints team but they did compensate me for royally messing my complaint up and the amount for this account was a few hundred therefore im concentrating on newday first as it is over 1000.

The payment provider I found if they have processed it by sending the chargeback physically to the merchant then they do not contest as they aren't legitimate and the mickey mouse merchant after the 30 business days dont reply as they have no defence and the money was mine.
Do not use the money until youv had confirmation it is yours and the period is over .

But the hard part is it getting it to this stage. Find out if it is in the stage of being processed therefore the chargeback hasnt been sent yet, or if it has been charged back and sent to the merchant and you are waiting for the merchant to defend. if it is the first do not hold your breath, if is the latter then you have a strong chance in my experience

2 out of my 3 Visa creditors managed a chargeback. But both my Mastercard creditors refused. There are slight differences in mastercard and visa apparently.

Newday Fluid have been awful and has caused so much stress and anxiety. And initially gave the impression all was good. But then about 10 days later failed to raise it with mastercard saying they dont raise gambling transactions. This should have been identified at the first hurdle instead of giving false hope.

My argument still weeks later is to gamble is to see a potential return. (there is no chance of return) This site is operating illegally, does not exist as a bussiness, does not have a license, uses fake counterfiet games, does not provide a service, refuses to pay and has 50 plus negative reviews online all saying scam. Therefore it isn't a legitimate casino and isnt gambling. its organised crime laundering money and i am a victim.

The merchant who shows on my statement also identifying as non gambling merchants. Aren't showing as royal oak, the merchant that is falesly misrepresented themselves.

Problem is gambling is high risk and newday say mastercard wont entertain it due to gambling nature

All newday hear is gambling. IT ISNT based on no potential for return and they are just a website in my opinion

Please before you quote anything i have said to them thinking we are correct you must realise that I have hit a brick wall with them so the information i have given may not help and may hinder yourselves.

This is my personal experience.

I wish others who have been successful recently chargedback would share there stories to help us victims successfully chargeback from these scams.

well when you make payment on these scam casinos nothing comes up you pay casinos, their payment show you pay some shop online in Russia turkey etc if you just ask Newday Fluid to stop this transaction I am not safe to pay, you will get all your money back

 

[pinnit2014]

Red Lion has like 20 other websites with different casinos, no licence at all, same with agentspin onespin etc all scam
best report to UKGC they will block their IP

You do not have permission to view link Log in or register now.

View attachment 161298

not long ago I report all these scam casinos by email to CEO of UKGC
View attachment 161299

The GC can and will do nothing; they have no power to block ISPs

Plus, PWC reported on offshore gambling and they dismissed it so they obviously don’t give a hoot

 

[justdoit]

The GC can and will do nothing; they have no power to block ISPs

Plus, PWC reported on offshore gambling and they dismissed it so they obviously don’t give a hoot

not sure if you or UKGC are wrong

 

[pinnit2014]

not sure if you or UKGC are wrong
View attachment 161311

Don’t know how they would plan in taking action against a company with no UK residency.
Probably more applicable to companies based in the UK as they can do nothing outside these shores

 

[justdoit]

Don’t know how they would plan in taking action against a company with no UK residency.
Probably more applicable to companies based in the UK as they can do nothing outside these shores

If Slovakia can ban twitch, way cant UK ban some unlicenced casinos.. a lot of Arabs countries FCB is banned also, i don't think is the problem to ban some casinos

You do not have permission to view link Log in or register now.

 

[Chargebackfraud]

Has anyone else successfully got their money back from this unscrupulous 'casino' group? My case is with MasterCard/merchant as I type, but the merchant has 30 days to respond. Not sure how they can defend miscoded and unlicensed gambling transactions through multiple countries and refusing to payout.

 

[toms596]

I've won all of mine but they were with Visa.

2 chargebacks were disputed but I didn't hear anything back after my bank said they rejected them and resubmitted.

 

[Chargebackfraud]

Thanks, did you have to wait the full 30 days?

 

[toms596]

I got the money in a few hours. I didn't get a decision on the cases until after 30 working days though

 

[SpinUk]

I bet they hate this thread with a passion - but there must be enough meat on the bone to keep open despite “chargeback at red lion casino” happening. They will run out of fall guys to set up the soon to be closed credit/debit merchant accounts eventually.

 

[DreamRJ]

To be honest I am still amazed that some rogue casinos still allow Visa or Mastercard deposits to be honest. I thought for the UK at least they are blocked even if you try to deposit with them?

Unless they are using those processors that use fake names that use for weird purchases, like furniture or food etc etc.

But saying that eventually when all these chargebacks have been paid back it will basically be enough for the casino to realize they need to cease trading. That is the hope anyway. At least then we will see 1 less thread regarding it on CM lol. But hey then there will be other new casinos showing up. So maybe not haha.....

 

[toms596]

Unless they are using those processors that use fake names that use for weird purchases, like furniture or food etc etc.

That's exactly what they do. Merchants like gumplay, fw.shop etc

I had transactions to Azerbaijan, Nigeria and other random countries

 

[justdoit]

To be honest I am still amazed that some rogue casinos still allow Visa or Mastercard deposits to be honest. I thought for the UK at least they are blocked even if you try to deposit with them?

Unless they are using those processors that use fake names that use for weird purchases, like furniture or food etc etc.

But saying that eventually when all these chargebacks have been paid back it will basically be enough for the casino to realize they need to cease trading. That is the hope anyway. At least then we will see 1 less thread regarding it on CM lol. But hey then there will be other new casinos showing up. So maybe not haha.....

same ppl they run Rad Lion they have like 20-30 more casinos on different names

 

[DreamRJ]

same ppl they run Rad Lion they have like 20-30 more casinos on different names

That does not surprise me, and then it will be people who are very active in this thread, will probably deposit in nearly everyone of them all knowing they will just do chargebacks afterwards........

Just saying anyway

 

[Chargebackfraud]

I see what you're saying but there is no incentive to deposit into a casino that doesn't payout a penny and have to claim it back through an almighty stressful process of chargeback.

It's taken a serious amount of work to get Revolut to raise mine with MasterCard. And even now I have no idea if I'll get anything back.

I would assume these fraudsters are making money from those not claiming back smaller losses or who don't have the ability to fight their bank.

The problem isn't the country or the transaction type, it's that someone at the aquiring bank end isn't doing their due diligence. MasterCard should be blocking any transaction that uses suspect aquiring banks. I mean there can only be so many chargebacks at one bank before it's very obvious what's going on.

I doubt it's as simple as I'm making out though because of the crime and type of people involved. But I stand by my point, problem gamblers (people who are ill, more precisely) shouldn't be the ones to suffer.

 

[Chargebackfraud]

And just to emphasize the level of work Involved, I had to bring in a solicitor, which was very ironic, given my gambling transactions had been miscoded as legal and attorney services

 

[Andy1977]

Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed

 

[Chargebackfraud]

Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed

Andy, did you file as miscoded?

Revolut told me to go away as it was gambling and MasterCard allow no route to chargeback as a result.

I asked for the MCC code of the transactions and they were all miscoded.

This changes things significantly because if MasterCard refuse to act, they are allowing potential money laundering. I'd suggest my case wouldn't look good on them in court. Just look at Wirecard/MasterCard/Visa.

Fortunately I had taken screen shots of all deposits before they closed my account, so I was able to prove where my money ended up. (I had to match every transaction with time, amount and merchant).

As said, I'm only early into my process with MasterCard (1 week) but I'll keep escalating this until it's in a court if I have to.

 

[Andy1977]

Thanks for the reply

I had informed them this transaction wasnt classed as gambling. They are aware it has been laundered becouse i said that the transaction isn't related to gambling it shows as retail. The credit card company still refer to it as visiting a gambling site even though they are a scam. This was the intention.

Sounds like you are from a different country to the uk. The stance is the same from other mastercard uk customers.

The only other route now is with the ombudsman

 

[justdoit]

Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed

don't tell them you pay to gamble, these scam casinos never charge you like gambling, they charge you random country

 

[justdoit]

That does not surprise me, and then it will be people who are very active in this thread, will probably deposit in nearly everyone of them all knowing they will just do chargebacks afterwards........

Just saying anyway

yee coz they have bonus offers like 400x 500x